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IoT Operations Support Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located at UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Installation and Operation: Setup and Install IoT network and foundation infrastructure in UNDP Country Offices and projects under cooperation between UNDP and other UN agencies, integrating with IoT Platform in Azure, testing the sensors and the gateways, testing the whole infrastructure chain, and providing full operation support after commissioning.  - Troubleshooting and Resolution: Provide technical support resolve issues related to network and connectivity using standard procedures to troubleshoot and resolve any issues concerning the infrastructure as per SLA; working with the UNDP Country Offices IT teams, HQ team and vendors to ensure performance. - Alarm handling and escalation: Handle incoming incidents through UNall ITSM platform and monitor alarms sent by NMS/dashboard. Work together with SFNOC team and escalate incidents or issue which are complex to handle and that needs vendor or Level-2 supports intervention.  - Capacity building and field operation support: Support capacity building exercises by assisting the preparation and organization of global webinars, trainings, and on-site operational support as required by UNDP Country Offices with the consultation of IoT Team and management guidance.  - Development of IT systems: Assist development of support IoT system operation procedure and structure to provide efficient/fast responses, developing manuals/guidelines to help/educate end-users, to develop/research IoT sensors and platform integration. - Documentation and ISO 9001 Compliance: Write documentation related to IoT support operation, but not limited to, procedures, system documentation, technical guides, conformity and corrective reports, and user feedback. Monitor and ensure compliance with corporate standards and ISO 9001:2008 of both the roll-out process and documentation.    Competencies - Technological expertise: Has interest and understanding of IoT, Data Analytics, software engineering, sustainable development-oriented areas of work - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience  - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organization: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability  - Has interest and motivation in working in an international organization - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view  - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote  ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions.    Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Knowledge in the field of Embedded Systems, Data Analytics, ML/AI, Computer Networking, API Programming, or similar areas - Knowledge in IoT technologies such as IoT Security, IoT Analytics, IoT platform, IoT connectivity/communication, IoT Device Management, Azure IoT Hub, Azure IoT Central is an advantage; - Knowledge in MQTT, Webhooks, REST API, Node-Red, FTTT, Grafana, Time Series Database, HTML, CSS, JavaScript, Python, JSON is an advantage; - Knowledge in Data Science, Data Quality Assurance and Data Management is an advantage; - Knowledge in Network Infrastructure troubleshooting and maintenance, LAN/WAN technologies, Hardware configuration including network switches and routers, Identification and prevention of any potential network issues, ICT Security is an advantage; - Knowledge and expertise in cloud computing: understanding the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup is an advantage; - Knowledge and experience in IoT operation and support, applying standard practice and guideline such as ITIL and ISO is an advantage; - Knowledge and experience in developing scripts to automate Infrastructure management/operation tasks is an advantage; - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage  - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage - Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage - Ability to translate IT technology to business users and to non-technical language is an advantage - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

IT support - Business Intelligence & Systems Internship

United States of America, New York, New York - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in New York are the enablers supporting UNDP Country Offices around the world with technology solutions that empower the projects we deliver. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located in New York giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Support online collaboration tools and business process automation solutions for UNDP Country Offices with our leading cloud corporate application portfolio (Microsoft Office 365, Oracle Cloud ERP, Salesforce, ServiceNow) - Assist in the development of applications using PowerApps for business processes to replace manual and paper-based processes with new and evolving cloud-based functions.  - Assist in building applications that employ PowerApps and Flow for mobile-enabled data entry, approvals, and reporting, as may be required.  - Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, Power BI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use. - Assist in enhancing user interfaces of existing apps based on UI/UX best practices and user acceptance testing. Support and continuously innovate (kaizen) the UNDP business procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team. - Participate in translation of user requirements into user stories. Support the development of quality software practicing international coding standards. - Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization) - Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts.  - Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The ITM unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Competencies - Technological expertise: Has interest and understanding of software engineering, sustainable development-oriented areas of work. - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience  - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation. - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organization: Good in organizing and structuring various tasks and responsibilities - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability  - Has interest and motivation in working in an international organization. - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view.  - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The ITM unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Business Management, Artificial Intelligence and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Business Management is required - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (Oracle ERP Cloud, Salesforce, ServiceNow, SharePoint, SQL). - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage. - Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage. - Knowledge and understanding of DevOps and Continuous Integration is an advantage. - Good knowledge of Data Science principles and hands on experience with languages such as SQL is an advantage. - Experience with relational databases (schemas, design) and XML is highly desirable. - Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage. - Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage.  - Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage. - Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage. - Knowledge and understanding of the non-profit sector is an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhance collaboration within UNDP and with its partners is an advantage. - Ability to translate IT technology to business users and to non-technical language is an advantage. - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, collaboration and customer experience is an advantage. - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage.  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed. The intern must be eligible to work in the United States or possess a work permit valid for the United States at the start of the internship. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in New York   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   Disclaimer   [Important information for US Permanent Residents ('Green Card' holders)](https://jobs.undp.org/cj_us_permanent_card_holders.cfm)  Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Communication and Collaboration Engineer Internship

United States of America, New York, New York - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in New York is responsible for supporting UNDP Country Offices around the world with ICT solutions. Our unit offers a stimulating and versatile internship in an international environment with contacts to various partners from 166 countries with UNDP presence. We are a team that works in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team. As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The Communication and Collaboration Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the UN Office in New-York, giving you the opportunity to interact with people outside the UNDP ITM unit.  Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Work on the Telephone Request and Cell Phone Ordering.  - Support the Video Conferencing service for UNDP offices. - Effectively interact with ICT managers to resolve video conferencing issues for live calls, schedule conferences using a centralized administration system, test new software/firmware updates and push firmware updates to video codecs when needed.  - Responsible for monitoring conference performance and statistics using cloud portal  - Take corrective action to ratify issues once visible to monitoring system.  - Actively participate in production integration of new sites, updating documentation, and training new local site support. - Provide guidance and training to staff members on MS Teams and Zoom video system and products to eliminate recurring errors and where appropriate, provide recommendations for improvements. - Preparing and publishing of internal documentation and knowledge base articles.   Competencies - Familiar with of planning and executing events in a large organization. - Familiar with producing in-person, virtual and hybrid events. - Familiar with MS Teams and Zoom Communication tools - Experience navigating a team through change. - Excellent verbal and written communication skills. - Ability to handle confidential information in a discreet, professional manner. - Positive contributor to the team by supporting and executing projects as needed. - Must be extremely organized and possess attention to detail. - Ability to multi-task, prioritize workload and meet deadlines   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (1) and (2) above) and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Knowledge in one of the following fields is required: networking and network security (TCP/IP, NAT, firewalls), video conferencing, cloud telephone - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Teams Microsoft Word, Excel and PowerPoint - Knowledge of scripting languages is an advantage - Knowledge of web standards and technologies is an advantage - Experience with gathering, consolidating, and analysing data from different sources is an advantage - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office. - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. - Interns are not considered staff members and may not represent UNDP in any official capacity. - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern. - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed, accommodation etc. The intern must be eligible to work in the United States or possess a work permit valid for the United States at the start of the internship. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship. - The intern must provide proof of enrolment in health insurance plan. - You are expected to work full time, but flexibility is allowed for your education programme. - Eligibility for residency and undertaking internship in New York.   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   Disclaimer   [Important information for US Permanent Residents ('Green Card' holders)](https://jobs.undp.org/cj_us_permanent_card_holders.cfm)  Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Software Developer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located at UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Support online collaboration tools and business process automation solutions for UNDP Country Offices within the collaboration platform (Microsoft SharePoint and Office 365); - Assist in the development of corporate dashboards and applications using PHP Framework, Microsoft PowerApps and PowerBI for business intelligence and processes automation with new and evolving cloud-based functions; - Provide support in expanding and refining existing tools used in the implementation of Green Energy Projects implemented by Green Energy Team; - Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, PowerBI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use; - Assist in elaborating and cleaning data gathered via IoT devices installed in UNDP Country Offices by using Data Science principles; - Participate in translation of user requirements into UML Diagrams. Support the development of quality software practicing international coding standards; - Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization); - Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts; - Support and continuously innovate/improve (Kaizen Concept) the existing operating procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team; - Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions;   Competencies - Technological expertise: Has interest and understanding of software engineering and software development lifecycle - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organizing: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability - Has interest and motivation in working in an international organization - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The OIMT unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering is required - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage  - Good knowledge of web-based development with one or more of the following platforms: PHP, JavaScript, or .NET. Also, has experience working with state-of-the art frameworks extending those platforms, such as jQuery, NodeJS, etc. is an advantage - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage - Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage - Knowledge and understanding of DevOps and Continuous Integration is an advantage - Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage - Experience with relational databases (schemas, design) and XML is highly desirable - Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage - Experience and knowledge in "app" development with InfoPath forms and Nintex Workflows is an advantage - Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage  - Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage - Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage - Knowledge and understanding of main Renewable technologies and relative relevant parameters are an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage - Ability to translate IT technology to business users and to non-technical language is an advantage - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers) UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

ICT Engineer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP ITM ICT Engineering internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies; our office is located at the UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide including OneICTbox, Managed Security Services and cloud-based network infrastructure services - Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure through satellite services, firewall services and innovative ICT solutions - Support the team in maintaining and upgrading Connectivity monitoring – Global NMS platform (using SNMP and others) - Assist in promoting, testing and working with Cloud solutions – Cisco/Meraki technology/solution and similar - Assist in developing and implementing cloud-based Unified Communication System - Support developing Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools - Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue - Contribute to draft quality focused training material, procedures, instructions and templates from best practice and disseminate through a Practice Community - Assist the Unit in organizing internal and external conferences - Assist in the promotion of ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions - Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country office   Competencies - Cloud computing: understands the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup - Information Security: knowledge in Information Security to apply in developing infrastructure setup - ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues - Programming Skills: basic knowledge in developing scripts to automate management/operation tasks - Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction - Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement - Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation - Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set - Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Knowledge in one of the following fields is required: Internetworking, Network management, Microsoft collaboration tools, API programming or similar areas. - Knowledge in Internetworking (TCP/IP, firewall, routing/switching, LAN, WIFI, etc.) is an advantage - Knowledge in Unified communication (voice over IP technologies, Microsoft Exchange messaging platform, Cisco Call managers etc.) or Network Monitoring systems (SNMP based) is an advantage - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Office package, MS Teams, SharePoint, O365, Azure or google apps is an advantage - Knowledge in developing API scripts and scripting languages is an advantage - Knowledge with network architecture and network monitoring systems is an advantage - Experience in managing and updating website content is an advantage - Experience with gathering, consolidating, and analysing data from databases and reports is an advantage - Interest in developing sustainable solutions for country offices, focusing on ICT and renewable energy - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Cloud Services Engineer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The Cloud Infrastructure Services unit of Information and Technology Management (ITM) Office in United Nations Development Programme (UNDP) is responsible for promoting and supporting Cloud platform as well as organization-wide Cloud-based services like Modern Device Management. Our vision is to enable smart UN facilities which are: Optimal and efficient, Efficient in management and Sustainable, by offering and implementing modern Cloud based services to build modern age UNDP around the globe that are fully aligned with Sustainable Development Goals (SDGs). Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM Cloud Service Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-time industry experience by taking interns behind the scenes of the world's leading Cloud initiatives and technologies, while learning to take into consideration the local context. By being a part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the [UN City in Copenhagen](http://un.dk/), giving you the opportunity to interact with people outside the UNDP ITM unit.  Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities Assist Cloud Infrastructure team in - providing Core Infrastructure and Cloud services - providing advisory and support for existing Cloud services - implementation and support of new Cloud services - preparation and publishing of internal documentation and knowledge base articles - preparation and conducting webinars and trainings   Competencies - Cloud computing: understands the cloud computing concepts and technologies, apply the knowledge and experience in support and development of Cloud-based services and platforms - Information Security: understanding of Information Security principles - ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues - Programming Skills: knowledge of scripting languages and its use to automate routine tasks - Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction - Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement - Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation - Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set - Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Knowledge in one of the following fields is required: networking and network security (TCP/IP, NAT, firewalls), server operating systems (Windows Server and Linux), cloud platforms (Azure, AWS) and their services, Mobile Device Management solutions and services - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Word, Excel and PowerPoint - Knowledge of scripting languages is an advantage - Knowledge of web standards and technologies is an advantage - Experience with gathering, consolidating, and analysing data from different sources is an advantage - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office. - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. - Interns are not considered staff members and may not represent UNDP in any official capacity. - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern. - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed, accommodation etc. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship. - The intern must provide proof of enrolment in health insurance plan. - You are expected to work full time, but flexibility is allowed for your education programme. - Eligibility for residency and undertaking internship in Denmark.   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers) UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Solution Architect (Technology) - P4

Germany, Bremen, Berlin - World Health Organization

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.    OBJECTIVES OF THE PROGRAMME The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.The Health Emergency Intelligence and Surveillance Systems division (WSE) is responsible for building a system of collaborative intelligence enabling better decisions to avert and manage public health threats and risks. Its goal is to enable, strengthen and support countries, regional and global actors in averting and managing public health threats and risks through collaborative problem solving and decision-making for short-term action and long-term policies, informed by better data and analytics.The WHO Hub for Pandemic and Epidemic Intelligence is a new office of WHO, located in Berlin. It works with partners to enable the generation of public health relevant information to provide timely actionable insights and improve decision making to prepare for, avert and respond to public health threats. It also aims to reduce fragmentation and inefficiency by creating an ecosystem that promotes collaboration across multiple professional disciplines, sectors, and initiatives; and empower decision makers, public health professionals, and civil society to make informed public health decisions.   DESCRIPTION OF DUTIES Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs of the unit and department: • Analyze business context (trends, business strategy and value streams) and technology industry and market trends to define principles that guide the division's related decisions and determine potential impact on its activities and initiatives. • Collaborate across the division and with internal and external stakeholders to identify, understand and analyze business requirements and design public health intelligence solutions and development initiatives. • Design and implement solution architecture, standards, policies, strategies, roadmaps, and governance. • Influence and review design, coding and testing and promote their use across the division's collaborations, including the reuse of code, components, and proven best practices as applicable. • Advise on technology decisions, conduct risk assessment, develop mitigation strategies and promote best practices. • Ensure that solutions are well-architected, scalable, maintainable and meet functional and non-functional requirements. • Manage technology evaluation and selection and standard configurations. • Ensure compliance, where applicable, with system and data security and quality requirements for solutions developed through the division. • Document necessary data and technology architecture design and analysis work, including project postmortem documentation and metric collection. • Provide technical advice, guidance and support to development teams. • Keep up-to-date with new technologies and trends and recommend improvements. • Perform other related responsibilities as assigned, including replacing and backstopping for others as required.   REQUIRED QUALIFICATIONS Education Essential: Advanced university degree (Masters or higher) in Information Technology, Computer Science, Software Engineering or related field. Desirable: Certifications in software architecture and cloud technologies (e.g. AWS Certified Solution Architect, Google Professional Cloud Architect, Red Hat Certified Architect, Microsoft Azure Solutions Architect Expert, TOGAF). Certifications in project management (e.g. PMP, PgMP, PfMP, ACP, PRINCE2, Certified ScrumMaster).   Experience Essential: A minimum of 7 years of relevant professional experience designing and implementing enterprise-level solutions in response to business needs. Demonstrated experience in software development and Software Development Lifecycle (SDLC). Demonstrated experience with the deployment and maintenance of cloud technologies. Demonstrated exposure in complex international contexts involving technical, cultural and political elements. Desirable: Demonstrated experience in the public health domain.   Skills • Strong technical knowledge in software development, systems engineering, or a related field. • Strong understanding of software architecture principles, patterns, and practices. • Deep understanding of software development lifecycles and methodologies. • Proficiency in a variety of programming languages and frameworks, such as Java, Python, .NET, or JavaScript. • Proficiency with cloud platforms, such as AWS, Azure, or Google Cloud. • Strong knowledge of DevOps principles and practices, including continuous integration and deployment. • Strong understanding of solution architecture principles and practices. • Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders and communicate technical information to non-technical audiences. • Knowledge of project management methodologies. • Understanding of privacy, confidentiality and security practices related to software development. • Excellent problem-solving, analytical, and critical thinking skills. • Ability to work independently and in a team environment.   WHO Competencies Teamwork Respecting and promoting individual and cultural differences Communication Producing results Knowing and managing yourself   Use of Language Skills Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French. Intermediate knowledge of another WHO language (Arabic, Chinese, Russian, Spanish).   REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3145 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.   ADDITIONAL INFORMATION - This vacancy notice may be used to fill other similar positions at the same grade level.  - Only candidates under serious consideration will be contacted.  - A written test and/or an asynchronous video assessment may be used as a form of screening.  - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.  - According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.  - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.  - Staff members in other duty stations are encouraged to apply.  - The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.  - The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. - Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int - An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the [WHO Values Charter](https://www.who.int/about/who-we-are/our-values) into practice.  - WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.  - Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.  - WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.  - The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.  - Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [shws@who.int](mailto: shws@who.int). - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.  - For information on WHO's operations please visit: [http://www.who.int.](http://www.who.int./) - In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: [Instructions for candidates](http://who.int/careers/process/instructions-for-candidates.pdf?ua=1)   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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13/03/2024 - 01/04/2024

STAGIAIRE EN COMMUNICATION (80 %)

Switzerland, Neuchâtel, Neuchâtel - Médecins du Monde Suisse

VOS ACTIVITÉS Vous participez à la création de contenus de communication et à leur diffusion, en lien étroit avec le département programme et les collaborateur·rice·s sur le terrain, en Suisse et à l'international.   ·        Participation à la création de contenus. ·        Création et édition de vidéos. ·        Mise à jour du site internet. ·        Rédaction et mise en page de contenus. ·        Soutien aux activités de recherche de fonds et de marketing. ·        Participation à l'organisation et à la promotion des évènements.   CONDITIONS D'EMPLOI Stage rémunéré CHF 1'600 bruts mensuels. Durée du stage : 6 mois 6 semaines de vacances sur une période annuelle. Lieu de travail : Neuchâtel L'organisation applique une politique ferme en matière de prévention de l'exploitation, des abus et du harcèlement sexuel. En postulant, vous vous engagez à garantir un comportement en adéquation avec les valeurs défendues. ENTRÉE EN FONCTION ET DELAI DE POSTULATION Envoyez votre dossier complet (CV, lettre de motivation, copie des diplômes et coordonnées de 3 personnes de références) à rh@medecinsdumonde.ch. Date d'entrée en fonction : de suite ou à convenir. Délai de postulation : 31.3.2024   ·        Formation ou expérience en communication. ·        Parfaite maîtrise écrite et orale du français. ·        Aisance avec les principaux outils digitaux et la création de contenus. ·        Créativité et force de proposition. ·        Intérêt pour l'associatif et adhésion aux valeurs de l'organisation. ·        Autonomie, bonnes capacités organisationnelles. VOTRE POSITIONNEMENT DANS LA STRUCTURE Sous la supervision et la responsabilité de la responsable communication digitale, vous travaillez en étroite collaboration avec les collègues du département.

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07/03/2024 - 31/03/2024

Digital Transformation Internship: Global Call for 2024

United States of America, New York, New York - United Nations Development Programme

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.   Background The United Nations Development Programme (UNDP) is the development arm of the United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world's biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women's empowerment, among others.  Are you ready to put your digital knowledge and skills to work in solving some of humanity's greatest challenges? Emerging and future digital technologies are one of the most profound drivers of change globally. Recognizing that these technologies bring both opportunities to accelerate progress in the achievement of the Sustainable Development Goals, as well as presenting challenges to development, UNDP has been undergoing an organization-wide digital transformation since 2019. UNDP's digital transformation seeks to help create a world in which digital is an empowering force for people and planet. Our [UNDP Digital Strategy 2022-2025](https://digitalstrategy.undp.org/#Digital-Strategy) aims to support our partner countries to unlock the power of digital to tackle these pressing issues. The strategy lays out UNDP's ambition to use a rights-based approach to digital technologies to improve our development results and help build inclusive digital ecosystems globally that leave no one behind.  Please note that the start date is flexible, and needs based. We will be receiving applications on a rolling basis until September 30th, 2024, and successful applicants can hear back any time between April 1st and the end of 2024. Please read the instructions carefully to complete your application.   Duties and Responsibilities We are looking for motivated interns who can support our work in any of the following workstreams listed below. Please indicate in your application which workstream (maximum 3) you have the most experience and interest in. Indicate your 3 areas of interest using the [Airtable form](https://airtable.com/appD8tEokxGCrAQmq/shr0EXPUhhVfvELfC) indicated under "Application Process". Digital Transformation: Inclusive Digital Ecosystems Support the shaping of local digital ecosystems, to ensure a rights-based and inclusive approach to digital development within and beyond countries Support the implementation of inclusive, equitable and secure digital & data public infrastructure through the whole of society transformation approach to tech layers including the systemic role of digital public goods, robust accountabilities in the governance frameworks around digital public goods, and the community engagement to catalyzing innovation and safeguards of the digital public infrastructures Support in primary research and/or content review on digital topics such as inclusive connectivity, digital inclusion, ethical technology, etc. Knowledge management by collecting and disseminating digital-related thought pieces produced across the organization Internal coordination on thought leadership work with other UNDP units, and provide substantive inputs as appropriate Support advocacy by developing digestible content in support of social media assets, blogs, talking points, briefing notes, etc., in close collaboration with the comms team   Digital Transformation: Country Office Support & Capacity Building Support in the assessment of countries' digital readiness, project management and operations implementation Support Country Offices with tasks related to the development of national Data strategies and data governance frameworks, including project management and operational implementation Support the work of making Digital, including Data, capacity building resources more accessible and usable for governments Support the ongoing development of tools, products, and solutions to empower governments to implement practical initiatives that are inclusive of the whole society Provide support for country offices that request partnership-related services Support the development and delivery of a digital-skills programme for all UNDP personnel; Design and deliver some webinar 'masterclasses' on digital and data skills to expose UNDP personnel to new thinking and knowledge.   Digital Transformation: UNDP Digital Strategy Development & Implementation Support the global positioning of UNDP's thought and practice leadership, including its engagement in various alliances and networks, by conducting research on key digital topics, analyzing information and synthesizing it into a clear summary for Chief Digital Officer and other UNDP senior leadership Support the management, coordination, and content maintenance of UNDP's digital guides webpage together with relevant stakeholders across UNDP. Contribute to the design of UNDP's digital capacity footprint and support parts of the subsequent implementation, with emphasis on HR aspects, such as job descriptions; org model / operating model considerations and business processes Provide front-office support to the Chief Digital Officer and his Special Assistant through strategic management of the Chief Digital Officer's internal and external engagements; Support the drafting of speeches and briefs on UNDP's digital support to governments for the Chief Digital Officer as necessary Analyze progress of UNDP's Digital Strategy implementation through rigorous analysis of quantitative and qualitative data, and evaluating monitoring and reporting processes within the Chief Digital Office, and proposing improvements in their design and implementation processes to improve efficiency and effectiveness   Business Operations (People Operations & Procurement) Assist the Operations Unit in completing Procurement and Recruitment exercises while tracking its progress Support the implementation, monitoring and reporting of the Procurement Plans, monitor progress and make suggestions for overcoming bottlenecks Assist in the Operations and Programme Units in the organization of meetings, workshops, travel, and other such events Assist the Chief Digital Office team in ensuring compliance with Procurement and Recruitment policies Draft and update the team's best practices to develop and drive new projects for the improvement of operations   Communications Support the communications team with planning and producing compelling content for communications channels like social media, newsletters, blogs and internal UNDP platforms Support with research and mapping of key media outlets, influential potential content partners, and trending topics in digital & technology Support with the organization of webinars and events Note-taking and assistance with capturing lessons-learned to inform the development of templates, guides and Standard Operating Procedures on good communication practices   Thought Leadership, Engagement and Partnerships Research potential new partners including technology companies, foundations, non-profits, alliances, etc., and help identify new opportunities and areas of collaboration Support outreach to and engagement of partners, and subsequent partnership development, including drafting concept notes, proposals, pitch decks, project documents, memorandum of understanding (MoU), outreach materials and other documents. Support engagement in global, multilateral and UN interagency processes, including through drafting statements and speeches, attending meetings at the UN, and helping to organize meetings and events. Support UNDP positioning and thought leadership on digital, including through conducting research, compiling information on, and analyzing key technology and digital issues, particularly related to digital development, transformation and capacity-building   Product Design, Build, and Management (including AI tools) Support the design of digital products such as apps, platforms, web apps, and AI tools to enable UNDP's work in countries, working with 'client' teams to define success and product requirements. Support the scoping, and proposal writing for new digital products for UNDP thematic teams. Support the building of digital products, including working with software developers, client teams, and product managers. Assist with contract development and invoicing of product development work. Conduct user testing and improvement of digital products. Support the implementation of digital products in countries, working with local implementation teams and UNDP thematic teams to ensure quality delivery and outcomes.   COMPETENCIES - Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline - Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements - Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback - Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible - Act with Determination:   Shows drive and motivation, able to deliver calmly in face of adversity, confident - Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships - Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination Other competencies - Database management skills. - Detail-oriented, preferably with previous administrative and office management experience. - Eager to learn new things and gradually adapt the theory into practical work. - Ability to work independently and collaboratively. - Excellent communication and interpersonal skills - Ability to deliver in a high-pressure environment - Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands. - Ability to collaborate with and achieve actionable results - Excellent ability to multi-task in a high-demand and fast-paced work context - Consistently approaches work with energy and a positive, constructive attitude    REQUIRED SKILLS AND EXPERIENCE Education and Experience Candidates must meet one of the following educational requirements: - Be enrolled in a graduate school programme (second university degree or equivalent, or higher), or. - Be enrolled in the final academic year of a first university degree programme (undergraduate; minimumbachelor's level or equivalent); or - Have graduated with a university degree (first university degree, or second university degree or equivalent, or higher) and, if selected, must commence the internship within a one-year period of graduation. - Interest/Experience in one of the workstream areas is desirable    Application Process The application should contain: - Brief Cover Letter (in English)  - A current and complete CV (Curriculum Vitae) in English.  - Complete this form (https://airtable.com/appD8tEokxGCrAQmq/shr0EXPUhhVfvELfC) in addition to submittingyour details via the UNDP vacancy link   ADDITIONAL INFORMATION In case an applicant is successfully selected, they will be requested to provide electronic versions of:  - Letter from university confirming current enrollment and graduation date; - Letter of recommendation from a professor; - Copy of most recent school transcript.  - Copy of passport.  - Visa copy- If the candidate is located in the USA (United States of America) - Completed UNDP internship application form.  - Signed UNDP Internship Agreement.  - Medical Certificate of Good Health.  - Copy of Medical Insurance    UNDP Terms & Conditions for Internship   -  In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time /Remote internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring the government or institutions.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship.  - The intern must provide proof of enrollment in a health insurance plan.   - Interns are not considered staff members and may not represent UNDP in any official capacity - Due to the high volume of applications received, we can ONLY contact successful candidates - [UNDP Internship Policy](https://popp.undp.org/_layouts/15/WopiFrame.aspx?sourcedoc=/UNDP_POPP_DOCUMENT_LIBRARY/Public/HR_Non-staff_Internship.docx&action=default) - Send your queries to Join.Digital@undp.org. Please allow 3-5 business days for the team to get back to you.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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29/02/2024 - 30/09/2024

Deployment Manager – Global Nutrition Tool

Switzerland, Vaud, Lausanne - Medair International

Role & Responsibilities The Deployment Manager of the Global Nutrition Tool will be responsible for supporting all country nutrition programs in the adaptation and implementation of Medair's new Global Nutrition Modules. The Deployment Manager will be a valuable part of the Global Nutrition Team as we seek to ensure that we have global reporting standards that facilitate quality performance monitoring and impact measurement at the country and global level.   Project Overview Medair's Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our lifesaving and sustaining programs, and to recruit international and HQ staff.   Workplace & Working conditions Global Support Office (GSO) position located in Switzerland with up to 30% estimated travel to countries for deployment. Swiss or eligible EU citizens, those with valid work permit for Switzerland, can apply.   Starting Date / Initial Contract Details As soon as possible. Full-time, 12 months.   Key Activity Areas Project Management (50-80%) - Plans and implements assigned project according to authorised scope, goals and deliverables. - Creates schedules and project timelines, with Shared Service Center and country program teams and defines tasks and required resources - Monitors deliverables, provides corrective action, and reports to project steering committee. - Initiates, coordinates, and enforces systems, policies, and procedures. - Leads effective project team meetings by stating agenda and goals. · Presents to stakeholders and reports on progress as well as problems and solutions - Implements and manages change when necessary to meet project outputs through communication with different stakeholders - Proactively identifies roadblocks and risks, and takes the initiative to facilitate solutions. - Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. - Share expected budget based on requested requirements and shared with country programs based on gathered requirements and initiate corrective actions when needed. - Maintains quality service by establishing and enforcing organization standards. - Gather lessons learned and best practices after each implementation and use those to improve the deployment process. - Facilitates communication between Shared Service Center, country program team, IMpact project manager and relevant GSO HN Advisors on country adaptation and implementation status and timelines. Nutrition Subject Matter (20-50%) - Work closely with country program teams to finalize prework and participate in the technical review of Shared Service Center requests and customizations providing nutrition technical input on indicators, definitions, measurement and visualization - Liaise closely with the responsible GSO HN advisor for review of prefinal indicator lists, adaptations and dashboards - Ensure with Shared Service Centre country customizations link to Global Nutrition Dashboard - Assist country program teams as needed with nutrition data testing and cascaded sectoral training Innovation/changes - It is expected the individual will stay abreast of global nutrition indicators and evolving measurement methodologies. Team Spiritual Life - Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts. - Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement. - Encouraged to join and contribute to Medair's international prayer network. This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. Qualifications - PMP / PRINCE2 / Other Project Management Certification preferred. - Agile Certification preferred - 3+ years' Project Management experience is essential. - At least 3 years' experience in managing public health emergencies in lower income countries including collecting, review, analyzing and reporting on key nutrition indicators at PM, country HN advisor and/or GSO HN advisor level - Experience working with Medair nutrition systems and donor reporting in country programs preferred - Experience working with deployment of IT tools, including change management is preferred. - Experience operating in hybrid environments including in-house and outsourced operations - Sound knowledge of global standards on humanitarian nutrition programming indicators, monitoring, data collection and reporting - Strong planning and analytical skills. - Experience in database management and mobile technologies. - Demonstrated continuous improvement and project delivery skills. - People management and project management skills. - Excellent communication skills, especially in explaining complex technical concepts to senior management and business users. - Good negotiation skills. Problem solver, dynamic, mature. - Effective contract and vendor management skills. - Knowledge and experience of change management. - Strong Christian commitment. - Resourceful, clear and concise communications and constantly strive for improvement instead of status quo. - Dedicated, user-focused, results-oriented. - Open and honest and willing to admit areas of weaknesses and motivate team members to work towards organizational goals. Conflict management skills. - Capacity to work under pressure and manage self and team to perform under pressure in environments of rapid change and conflicting demands and crisis management. Creative, open-minded, flexible, self-starter and self-learner. - Actively looking for ways to improve support to meet users' needs. - Willingness to be stretched professionally, personally, and spiritually.  Experience - PMP / PRINCE2 / Other Project Management Certification preferred. - Agile Certification preferred - 3+ years' Project Management experience is essential. - At least 3 years' experience in managing public health emergencies in lower income countries including collecting, review, analyzing and reporting on key nutrition indicators at PM, country HN advisor and/or GSO HN advisor level - Experience working with Medair nutrition systems and donor reporting in country programs preferred - Experience working with deployment of IT tools, including change management is preferred. - Experience operating in hybrid environments including in-house and outsourced operations - Sound knowledge of global standards on humanitarian nutrition programming indicators, monitoring, data collection and reporting - Strong planning and analytical skills. - Experience in database management and mobile technologies. - Demonstrated continuous improvement and project delivery skills. - People management and project management skills. - Excellent communication skills, especially in explaining complex technical concepts to senior management and business users. - Good negotiation skills. Problem solver, dynamic, mature. - Effective contract and vendor management skills. - Knowledge and experience of change management. - Strong Christian commitment. - Resourceful, clear and concise communications and constantly strive for improvement instead of status quo. - Dedicated, user-focused, results-oriented. - Open and honest and willing to admit areas of weaknesses and motivate team members to work towards organizational goals. Conflict management skills. - Capacity to work under pressure and manage self and team to perform under pressure in environments of rapid change and conflicting demands and crisis management. Creative, open-minded, flexible, self-starter and self-learner. - Actively looking for ways to improve support to meet users' needs. - Willingness to be stretched professionally, personally, and spiritually.  How to applyPlease ensure you are fully aware of the: a) [Medair organizational values](https://www.medair.org/jobs/our-culture/) b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, [Medair's accountability policies and best practices](https://www.medair.org/accountability/). c) [Medair Relief & Recovery Orientation Course (ROC)](https://www.medair.org/jobs/roc/) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our [Medair Page.](https://www.medair.org/positions/information-technology-services-deployment-manager-global-nutrition-tool-gso/) Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

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23/02/2024

Deployment Manager (SCM solution)

Switzerland, Vaud, Lausanne - Medair International

Role & Responsibilities The Deployment Manager will lead the rollout of the SCM solution into all country programmes and support offices.   Project Overview The SCM solution was developed on the Power platform of Microsoft Dynamics and covers procurement, warehousing, equipment & fleet management. The deployment of the SCM solution is of strategic importance to increase efficiency, visibility, automation and real-time reporting within Medair's operations.   Workplace & Working conditions Global Support Office (GSO) position based in Lausanne, Switzerland. Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.   Starting Date / Initial Contract Details April 2024. Full-time, 12 months.   Key Activity Areas Deployment Management - Planning deployment activities according to authorised scope, goals and deliverables. - Creation and management of schedules and deployment plans, and definition of tasks and required resources. - Monitors deliverables, provides corrective action. - Reporting to project sponsor and steering committee. - Escalation of risks, delays, cost overruns to steerco with recommended actions required decision points. - Accomplishes financial objectives by forecasting requirements; preparing project budgets; scheduling expenditures; analysing variances; initiating corrective action. - Support the change manager within the discussions on deployment plan with country programmes (dates, resources, activities). - Support the change manager to implement and manage change when necessary to meet project outputs. - Setting up a comprehensive documentation system to ensure discussions and agreements are recorded related to the deployment plans (dates, resources, activities) - Setting up a comprehensive travel planning, preparation and tracking system to ensure smooth deployments for involved support team and key. · Identify and map out changes and which stakeholders are impacted. - Communication of project plans, key activities, milestones, updates, benefits, changes to large group of stakeholders · Proactively identification of roadblocks and risks related to deployments, and initiative to facilitate solutions. - Supporting the key users within the deployment of each country programme to ensure the key users are enabled to lead the in-country deployment activities (training, data preparation/cleaning/migration, first level support). Innovation/changes - This position requires skills in IT Project methodologies, the ability to identify gaps in the process and propose improvements within the system or business processes. - Close collaboration and team work with the design and build workstream is required to ensure feedback coming out of the deployment workstream is considered for future releases. Team Spiritual Life - Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts. - Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement. - Encouraged to join and contribute to Medair's international prayer network. This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. Qualifications - Bachelor's degree required in Business Administration, Supply Chain, Engineering, Computer Sciences, Information Systems or similar. - English (spoken and written), French and/or Arabic advantageous  Experience - Minimum of 5 years professional experience in a relevant field of work. - Demonstrated experience in leading successful deployments of IT solutions required (supply chain solutions or ERP implementations/deployments desirable) - Demonstrated confidence and extensive experience in dealing with C-suite level executives within large, cross-cultural, global organizations - Supply Management solution experience an advantage. - Experience in managing deployments of business-critical solutions with diverse stakeholders within a multi-cultural and global organisation - Experience working in project management waterfall methodologies - Strong verbal and presentation skills to lead team meetings, workshops and establish the necessary mindset across functions within Medair. - Strong understanding of behavioural change management methodologies. - Self-driven, proactive, disciplined · Willingness to work for the mission of Medair - Challenging others and being challenged in return - Excellent communicator with strong interpersonal skills - Flexible and resilient team player with positive attitude - Can-do attitude when tackling day-to-day tasks  How to applyPlease ensure you are fully aware of the: a) [Medair organizational values](https://www.medair.org/jobs/our-culture/) b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, [Medair's accountability policies and best practices](https://www.medair.org/accountability/). c) [Medair Relief & Recovery Orientation Course (ROC)](https://www.medair.org/jobs/roc/) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our [Medair Page.](https://www.medair.org/positions/information-technology-services-deployment-manager-gso/) Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

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22/02/2024

Blended (digital) learning specialist for training in the hospitality industry

Kenya, Western, Kisumu - comundo

Youth unemployment is one of the biggest challenges facing the world today as the global population grows rapidly and inequality increases, particularly in Africa. Technical and Vocational Education and Training (TVET) is seen as the most important means of addressing the skills gap, as it enables youth to acquire the necessary skills to enter the labor market and earn a living. Ujima is committed to ensuring that youth with limited opportunities, especially orphaned heads of households become economically and socially independent, enabling them to take responsibility for their siblings. Ujima trains these youths on employability skills, entrepreneurship, hospitality, hair, and beauty care and works with over 100 employers for attachment and job opportunities. Your activities / tasks As a Comundo co-worker, you will contribute that disadvantaged youth have better professional and social prospects for employment in the hospitality industry through quality VET with a special focus on work-based learning (WBL). Specifically, you will provide support in the development and implementation of a training strategy that includes blended learning and ICT in a work-based learning environment. Among others, you will:  - Introduce a digital training platform, and support staff in the digital delivery of curricula. - Digitisation of Ujima's curricular and all training contents. - Development/strengthening of ICT skills training.  - Support management on data processing through ICT.  - Support in the develop of a monitoring system.  - Develop strategies to incorporate good practice into the theory teaching and practical training.  - Assess staff capacities, identify train needs, train and coach staff. - Develop strategies to create synergies and exchange programs with other training institutes.    Your profile  - Solid education in ICT, digital learning or a similar field.  - Experience in blended learning and in dual education.  - Practical experience in developing digital training programs and training materials. - Experience in organisational development, project management and communication is an added value.   We offer  - An exciting working environment with an ample space for initiative, participation, and intercultural contacts  - An adequate preparation  - Introduction to the situation of the country of assignment and local support - Living and insurance costs during your assignment  - Travelling costs in both directions  - Initial financial aid after your return

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08/02/2024

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