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Patrol Hub Leader

Ukraine, Donetsk Oblast, Donetsk - FDFA - Peace and Human Rights Division (PHRD)

  General Minimum Requirements   The general minimum requirements for working with the OSCE are: - Excellent physical condition  - Possession of a valid automobile driving license and ability to drive using a manual transmission - Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure   Field of Expertise Requirements   The general minimum requirements for working in this field of expertise are: - Demonstrable organizational skills - Proven ability to communicate effectively, both orally and in writing - Demonstrable interpersonal skills and documented experience in negotiations - Depending on the field activity's mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required - Negotiating experience, preferably in the area of monitoring operations and/or related activities   Level of Professional Competence Requirements   Education: - Second-level university degree in relevant field(s); a first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the second-level university degree   Experience: - Minimum 6 years of relevant, diversified and progressively responsible professional experience including at least 3 years at the management level relevant to the actual position   Mission Specific Requirements   Mandatory: - Minimum six years of progressively responsible professional experience in challenging operational environments; - Sound management, organizational and negotiation skills, with the ability to communicate clearly and concisely; - Professional experience in relevant fields, in particular, on political and security issues, conflict analysis with a good knowledge of international organizations' norms, procedures and principles; - Professional experience in management including but not limited to development, strengthening of organizations and systems including minimum three years of experience in an international organization setting; - Demonstrated commitment to gender equality objectives as well as the ability to integrate a gender perspective into tasks and activities; - Ability to establish contact and constructive communication with local population and officials; - Thorough understanding of field operation in the context of the mandate's regional dynamics; - Ability to work effectively and inclusively in high stress environments; - Flexibility and ability to work within limited time frames; - Cultural sensitivity and political judgement; - Professional fluency in English; - Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious background; - Ability to operate Windows applications, including word processing and e-mail.   Desirable: - Experience in working in Eastern Europe and/or knowledge of the region; - Knowledge of the regional historical, cultural and political situation; - Previous international work experience and/or experience in field mission; - Working knowledge of Ukrainian and/or Russian language(s); - Possession of a Class 'C' driving license.     Tasks and Responsibilities   The Special Monitoring Mission to Ukraine (SMM), in line with the OSCE Action Plan for the Promotion of Gender Equality, is committed to further improving gender balance among staff in all areas and levels within the SMM. Currently, women professionals are underrepresented in Operations. Qualified women candidates are therefore strongly encouraged to apply for this position.    If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.   Applicants are hereby notified that the Special Monitoring Mission to Ukraine (SMM) is designated by the OSCE as a non-family duty station. This designation is based on the fluid and dynamic working environment in the SMM. The currently prevailing working conditions in the duty station may include working in a hazardous location with extended hours of service, and possibly curtailed freedom of movement. Successful candidates who are appointed to locations deemed by the OSCE as hazardous will receive hazard pay. In addition, all successful candidates will be required to participate in the OSCE accident and life insurance scheme in accordance with the OSCE Staff Regulations and Staff Rules.   Under the direct supervision of the Deputy Team Leader, and general guidance of the Team Leader of the Monitors in the assigned Area of Operations (AoO), the Patrol Hub Leader is responsible to assist in ensuring that the Special Monitoring Mission's (SMM) mandate is effectively implemented in the Monitoring Patrol Hub AoO, being accountable for the performance of the Monitoring Team deployed to the Monitoring Patrol Hub and for ensuring that human, material and financial resources are managed in accordance with OSCE regulations and SMM policies. Specifically, the Patrol Hub Leader assists with: - Providing overall leadership and management of the Patrol Hub Monitoring Team under direct supervision of the Monitoring Team Leader and further guidance from the Deputy Team Leader; - Creating and maintaining a professional work environment among the team; - Developing Hub-level operational plans, and allocating the appropriate human and technical resources necessary to achieve the SMM's mandate;  - Acting as the second level supervisor for all Monitors in the Hub Monitoring Team;  - Ensuring that appropriate support is provided to representatives of the wider OSCE community;  - Representing the SMM within the Hub AoO, ensuring effective co-ordination with other international organizations and liaison with governmental and non-governmental agencies;  - In line with standard operating procedures, coordinate with supporting units such as Security and Safety, as well as Finance and Administration, in order to ensure efficient and safe activities; - Monitoring, assessing and analysing the political, security and human/minority rights/gender situation in the Hub AoO, bringing relevant matters to the attention o Team leadership.Ensuring  thetimely submission of daily, weekly and special reports;  - Ensuring that continuous improvement processes are in place;  - Performing other relevant duties as requested.  For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see   The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds. Please note that nationals or permanent residents of the country of the duty station are not eligible to apply.   Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see   Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered.    Please apply to your relevant authorities well in advance of the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered. The OSCE can only process Secondment applications that have been nominated by participating States. For queries relating to your application, please refer to the respective delegation as listed here:

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07/09/2021 - 12/10/2021

Senior Specialist Ombudsman, Dispute Resolution

United States of America, District of Columbia, Washington - international finance corporation

Description IFC?a member of the World Bank Group?is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2020, we invested $22 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit The Office of the Compliance Advisor/Ombudsman (CAO) is the independent accountability mechanism for the private sector arms of the World Bank Group?the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA). Reporting directly to the World Bank Group Board of Directors, the CAO responds to complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive to improve social and environmental outcomes on the ground and foster greater public accountability of IFC and MIGA.    The CAO has three roles: Dispute Resolution: The purpose of CAO's dispute resolution function is to help resolve issues raised about the environmental and/or social impacts of the Projects or Sub-Projects through a neutral, collaborative, problem-solving approach and to contribute to improved outcomes on the ground. Compliance: Overseeing investigations of IFC's and MIGA's environmental and social performance, both on systemic issues and in relation to sensitive projects, to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, with the goal of improving IFC/MIGA environmental and social performance. Advisory: Providing independent advice to the President and senior management of IFC/MIGA. Advice is based on insights gathered from CAO's dispute resolution and compliance interventions and is focused on broader environmental and social policies, guidelines, procedures, strategic issues, trends, and systemic issues based on the experiences gained through its case work, with the goal of fostering systemic improvements in IFC/MIGA. Independence, Transparency, Confidentiality, and Impartiality are part of the backbone of a CAO professional     Duties and Responsibilities:   CAO is seeking to hire a Senior Specialist Ombudsman for its dispute resolution function. The Senior Specialist will: ? Manage complex dispute resolution cases going through Assessment and Dispute Resolution in accordance with the IFC/MIGA Independent Accountability Mechanism (CAO) Policy. ? Manage non-case related projects as assigned by the Principal Specialist.  ? Manage case budgets, selection and appointment of consultants required for cases, and stakeholder engagement. ? Conduct independent conflict and situation assessments where required.  ? Provide conflict management and resolution strategy design advice and assistance to the CAO Dispute Resolution team and consultants.   ? Actively support, advise, mentor and guide staff and consultants in case management and learning ? Contribute to the strategic formulation and the vision for the DR unit. ? Manage communication related to cases, including report writing  ? Contribute to create or deliver knowledge products, methodologies, and trigger knowledge activities across the team to support the adoption of new approaches and best practices Promote the development of culturally sensitive approaches to problem-solving and dispute resolution ? Engage with private sector, governments, communities and IFC and MIGA personnel.      Selection Criteria   ? MBA/Masters in a relevant field including law, social sciences, psychology, economics. ? 10+ years of relevant mediation experience required. ? Experience in mediating complex development disputes is preferred, but extensive experience in mediating multi-party disputes in other sectors is also relevant ? Experience engaging different stakeholders including, communities, private sector, government, and civil society organizations ? Experience in collaboratively designing conflict management and resolution strategies.  ? Able to work effectively in highly sensitive cross-cultural and politically charged environments.  ? First-hand experience working in, or with, the private sector, preferably in a developing country context.  ? Experience in and ability to manage human and financial resources ? Comfortable working in a pressured environment with issues of ethics and integrity at the forefront of work.  ? Strong team and consultant management skills.  ? Creative and lateral thinker  ? Problem solver and results-oriented.  ? Excellent interpersonal, communication, and writing skills.  [World Bank Group Core Competencies]( The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank]( and [IFC](, including our values and inspiring stories.             ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:  - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support]( This service is offered free of charge to Swiss nationals.   Interested in a career with multilateral institutions? Read more:  [Working with the United Nations]( [Working with International Financial Institutions]( [For Swiss nationals](  ___________________________________________________________________________

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02/09/2021 - 24/09/2021

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