Technical Product Owner - IT & Infrastructure  

Purpose of Role

Be the voice of the user and the driver of platform value. We're looking for a Product Owner to lead the evolution of our Enterprise Cloud Platform, shaping roadmaps that enable scalable, secure, and developer-friendly infrastructure. You'll work at the intersection of strategy and execution, translating business goals into actionable backlogs that empower Agile squads to deliver high-impact platform capabilities.

In this role, you'll:

Own the product vision for our cloud platform, ensuring alignment with enterprise architecture, DevOps maturity, and user experience goals.

Prioritise features that enable frictionless developer onboarding, automated infrastructure provisioning, and resilient cloud-native services.

Collaborate across domainsfrom cybersecurity and network engineering to data integration and platform supportto ensure every release is technically sound and business-ready.

Champion user feedback, driving continuous improvement in platform usability, performance, and adoption.

Guide Agile squads through the full product lifecyclefrom ideation and design to go-live and operational supportensuring clarity, momentum, and measurable value at every stage.

You'll be central to enabling:

Secure-by-design infrastructure leveraging Azure services, IaC, CI/CD pipelines, and automated compliance tooling.

Cross-team coordination to manage dependencies, unblock delivery, and ensure platform scalability and reliability across EBRD's journey to the cloud.

Self-service cloud capabilities that reduce time-to-market and increase developer autonomy.

This is your opportunity to shape the future of enterprise technologybuilding platforms that underpin modern software delivery, unlock innovation, and drive strategic transformation. If you thrive on solving complex problems, influencing technical direction, and delivering outcomes that matter, this role is built for youhat truly move the needle, this role is built for you.

Responsibilities

• Support the creation of a comprehensive, value-driven roadmap, ensuring that prioritisation aligns with business objectives, and collaborating with the Lead Product Owner and key stakeholders to validate the vision for specific value streams within the initiative/platform/project.

• Work closely with other Product Owners to manage and monitor dependencies between value streams, ensuring seamless coordination across teams.

• Assist the Capability Leadership in developing business change management practices, including communication and training plans to facilitate smooth transitions, articulating and tracking related benefits, and ensuring alignment with business goals.

• Collaborate with the business to identify and prioritise high-value features based on user needs. Work closely with squads to prioritise, organise work and ensure realistic release plans that have clear acceptance criteria and are aligned with the product vision and the Bank's strategic priorities.

• Ensure that squads have direct access to the appropriate users and stakeholders to support user research, user story refinement and story delivery, keeping feedback loops tight and actionable.

• Act as a mediator in resolving conflicts related to user requirements, priorities, and stakeholder interests – or where needed, escalate to the Capability Leadership

• Actively support squads to ensure their work is aligned with the roadmap, offering guidance on product features and ensuring that realistic release plans are in place.

• Support the preparation of go-live activities, ensuring a smooth adoption of the product by users and monitoring its performance post-launch to ensure it meets user needs.

• Working with Capability or Business, proactively foresee future user requirements and incorporate them into product planning to stay ahead of evolving business needs.

• Represent the product and team in activities, such as forums and communities of practice, contributing to the wider professional network and promoting best practices.

Experience

• Strong understanding of Agile frameworks (Scrum, Kanban, etc.), with the ability to apply Agile principles in a practical, real-world context.

• Familiarity with the product lifecycle, from ideation and discovery through to delivery and maintenance. Knowledge of product roadmaps, backlog management, user story creation, and release planning. Working on either Software or Infrastructure product lifecycles depending on the specific position

• Knowledge of business change management practices, including communication plans, training strategies, and the ability to support the adoption of new products and processes within an organisation.

• Strong verbal and written communication skills, with the ability to clearly articulate the product vision, user needs, and technical requirements to both technical and non-technical stakeholders.

• Experienced in making data-driven decisions, prioritising tasks effectively, and resolving conflicts with stakeholders to keep the product on track.

• Experience in managing product backlogs, including writing user stories, defining acceptance criteria, and ensuring that the backlog is prioritised to maximise value delivery.

• Experience in focusing on user needs and outcomes, with an ability to define features based on user requirements and continuously refine them based on user feedback.

• Experience working in Agile environments, either as part of a product team or collaborating closely with Agile teams.

• Experience in product ownership activities such as backlog management, defining user stories, and working closely with business stakeholders to deliver value.

• Some experience interacting with business stakeholders, understanding their needs, and translating them into product features and requirements.

• Experience working in a cross-functional team (development, design, QA, etc.) to deliver product features or services, and working directly with developers, product managers, and business leaders.

• Understanding of how products align with and drive business processes, along with an ability to track product benefits and monitor the success of features post-delivery.

• Some experience supporting or contributing to the delivery of projects, including tracking progress and supporting risk or issue management within an Agile framework.

• Relevant Degree or Equivalent Experience: A degree in a relevant field (Business, Computer Science, Engineering, etc.) or equivalent practical experience in product development or Agile delivery in a technical role.

• Agile Certification: Certifications such as Certified Scrum Product Owner (CSPO) or Agile Product Owner certifications are beneficial.

• Other relevant qualifications, such as a certification in change management or product management.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital transformation at the heart of what we do.

Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa - working at the EBRD gives all employees "exempt status". The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK.

How cinfo Can Support You in the Application Process for This Position

• Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a Job Application Support session to receive tailored guidance.
• For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.

"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."