Associate, Product Engineer, JIRA
Site
Bulgaria, Sofia, Sofia
Sector:
Nonprofit/Community/Social Services/International Cooperation
Role:
Other
Date of last update: 2025-11-21 (Expiry date: 2025-12-08)
activities
Company presentation
The European Bank for Reconstruction and Development was founded in 1991 when communism was crumbling in Europe and ex-Soviet countries needed support to nurture a new private sector and democracy. Today we invest to help build market economies from central Europe to central Asia and the southern and eastern Mediterranean. We are now the largest single investor in our region. Owned by 69 countries and two intergovernmental institutions, we provide project financing for banks, industries and businesses. We also work with publicly owned companies to support privatisation, restructure state-owned firms and improve municipal services. Wherever we are active, we promote policies that bolster the business climate.
Please note that not all types of contracts and advertisements are listed in cinfoPoste. Find all of them, including local positions as well as specific programmes here, while consultancies are here.
Find in-depth information on careers with EBRD and related cinfo's support on cinfo.ch: Visit the organisation's profile
Job description
Verify your compatibility with this job ad
The compatibility is only an indication and should not discourage you from applying if you think your profile matches. It is also not taken into consideration for recruitment.
Do you want to be a part of shaping the future of enterprise collaboration? Join us in driving innovation through the administration, configuration, and optimization of Jira and Confluence at scale. From designing workflows and governance frameworks to integrating with ServiceNow, CI/CD pipelines, and identity management systems, we make collaboration seamless and powerful. With expertise in automation, scripting, data migration, and performance tuning, we empower teams to work smarter, faster, and more securely. Be part of the journey where digital collaboration meets enterprise excellence!
Accountability and Responsibility
- Administration, configuration, and optimisation of enterprise collaboration tools, with a primary focus on Jira and Confluence.
- Design, implementation, and continuous improvement of workflows, templates, permission models, and governance frameworks within tooling platforms.
- Integration of tooling with identity management, ServiceNow, CI/CD pipelines, observability, among others.
- Scripting and automation for tool management, user provisioning, and reporting (e.g., Python, PowerShell, Bash).
- Data Migration (projects/spaces) across instances.
- Monitoring, troubleshooting, and performance tuning of tooling environments.
- Supporting adoption of best practices for tool usage, documentation, process automation, and digital collaboration.
- Ensuring compliance with organisational security, data protection, and audit requirements within tooling platforms.
- Working with end users and engineering teams to drive and ensure adoption.
Knowledge and Education
- Experience implementing, configuring, managing and supporting Enterprise Collaboration Tooling (Jira and Confluence) at an enterprise scale.
- Expertise in workflow design and automation, templating, permission structures, and governance within collaboration platforms (with focus in Jira and Confluence).
- Familiarity with integrating Atlassian tools into broader enterprise systems (ServiceNow, CI/CD, MS Teams among others).
- Scripting and automation for tool management, user provisioning, and reporting (e.g., Python, PowerShell, Bash).
- Experience in Data Migration (projects/spaces) across instances.
- Monitoring, troubleshooting, and performance tuning of tooling environments.
- Supporting adoption of best practices for tool usage, documentation, process automation, and digital collaboration.
- Ensuring compliance with organisational security, data protection, and audit requirements within tooling platforms.
- Working with users to drive and ensure adoption.
- Strong communication skills for user support, technical enablement, and compliance.
- Certifications such as Atlassian Certified, ITIL Foundation, or SAFe are advantageous.
Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa - working at the EBRD gives all employees "exempt status". The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK.
How cinfo Can Support You in the Application Process for This Position
- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a Job Application Support session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."
View details
Working hours (%): 80-100% / 100%
80-100% / 100%Macro-area: Eastern Europe and Central Asia
Level of experience: Junior Professional, 1 to 3 years
Area of work Definition: Banking and Finance
Type of organisation: Multilateral Organisations
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Principal, Quality Digital Resilience Engineer
Sofia, Sofia - European Bank for Reconstruction & Development
Lead the charge in digital resilience. We're seeking a Principal Quality Digital Resilience Engineer to define and drive the frameworks that keep mission-critical systems runningno matter the disruption. You'll own the enterprise-wide digital resilience strategy, embedding principles of DORA, NIST, and ISO 22301 into every layer of technology and process. From IT service continuity and disaster recovery planning to full-scale simulation exercises, you'll ensure the organisation can withstand and recover from anything, from cyberattacks to system outages to data centre loss.
This is a hands-on leadership role where technology, risk, and strategy converge. You'll partner across IT, Cyber, and Business Continuity teams to embed resilience-by-design into infrastructure and cloud platforms like Azure, M365, and SAP, ensuring critical services remain stable, compliant, and recoverable. If you're passionate about operational resilience, thrive in complex hybrid environments, and want to shape how a leading organisation stays secure, responsive, and ready for the unexpected, this is your opportunity to make a lasting impact.
Accountabilities and Responsibilities
• Owns the end-to-end digital resilience framework, aligning with the Banks enterprise risk, continuity, and IT strategies. Ensures the approach complies with recognised standards and regulatory frameworks such as DORA, NIST 800-53, ISO 2230. Defines resilience principles, service criticality tiers, and assurance requirements across the technology estate.
• Ensures that IT service continuity plans, disaster recovery playbooks, and crisis escalation procedures are documented, approved, and tested. Supports teams in embedding resilience into design and runbooks, ensuring coverage for both infrastructure and application-level scenarios (e.g. system outages, supplier failures, cyber-attacks, data centre loss).
• Develops and leads the resilience testing calendar, incorporating tabletop exercises, failover and failback testing, communication drills, and live scenario simulations, ensuring lessons learned are documented, remediation actions are tracked, and residual risks are formally accepted or escalated.
• Coordinates across IT, Security (Cyber and Physical), Capability teams, legal, compliance, and business continuity functions to ensure a unified approach to resilience. Provides regular briefings to senior risk committees, support regulatory engagement (e.g. DORA Articles 12–13 on testing), and ensures third-party services are included in resilience testing and planning.
Knowledge and Education
• Strong understanding of digital operational resilience principles, aligned with regulatory and best practice frameworks such as DORA, NIST 800-34/53, ISO 22301, and enterprise risk management (ERM) standards.
• Experience in conducting business impact assessments (BIA), technology risk analysis, dependency mapping, and scenario-based testing to evaluate resilience of critical business services, IT assets, and third-party dependencies.
• Experience developing and maintaining IT service continuity plans (ITSCM), disaster recovery (DR) playbooks, and incident response procedures, with the ability to drive continuous improvements through post-incident reviews and tabletop exercises.
• Familiar with cloud and hybrid environments (e.g. Azure, M365, SAP), and able to interpret telemetry, SLAs, and failover mechanisms to assess and strengthen service resilience and recovery capabilities.
• Proven ability to work with IT, cyber security, operations, legal, and compliance teams to ensure resilience planning is embedded across technology and third-party service lifecycles.
• Holds certifications in I (BCI), ISO 22301 Lead Implementer, CISSP, CRISC, SAFe DevOps, or relevant experience.
What is it like to work at the EBRD? / About EBRD
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
- A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
- We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
- A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.
Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa - working at the EBRD gives all employees "exempt status". The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK.
How cinfo Can Support You in the Application Process for This Position
- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."
...
2025-11-21 2025-12-08
Technical Product Owner - IT & Infrastructure
Bulgaria, Sofia, Sofia - European Bank for Reconstruction &; Development
Purpose of Role
Be the voice of the user and the driver of platform value. We're looking for a Product Owner to lead the evolution of our Enterprise Cloud Platform, shaping roadmaps that enable scalable, secure, and developer-friendly infrastructure. You'll work at the intersection of strategy and execution, translating business goals into actionable backlogs that empower Agile squads to deliver high-impact platform capabilities.
In this role, you'll:
Own the product vision for our cloud platform, ensuring alignment with enterprise architecture, DevOps maturity, and user experience goals.
Prioritise features that enable frictionless developer onboarding, automated infrastructure provisioning, and resilient cloud-native services.
Collaborate across domainsfrom cybersecurity and network engineering to data integration and platform supportto ensure every release is technically sound and business-ready.
Champion user feedback, driving continuous improvement in platform usability, performance, and adoption.
Guide Agile squads through the full product lifecyclefrom ideation and design to go-live and operational supportensuring clarity, momentum, and measurable value at every stage.
You'll be central to enabling:
Secure-by-design infrastructure leveraging Azure services, IaC, CI/CD pipelines, and automated compliance tooling.
Cross-team coordination to manage dependencies, unblock delivery, and ensure platform scalability and reliability across EBRD's journey to the cloud.
Self-service cloud capabilities that reduce time-to-market and increase developer autonomy.
This is your opportunity to shape the future of enterprise technologybuilding platforms that underpin modern software delivery, unlock innovation, and drive strategic transformation. If you thrive on solving complex problems, influencing technical direction, and delivering outcomes that matter, this role is built for youhat truly move the needle, this role is built for you.
Responsibilities
• Support the creation of a comprehensive, value-driven roadmap, ensuring that prioritisation aligns with business objectives, and collaborating with the Lead Product Owner and key stakeholders to validate the vision for specific value streams within the initiative/platform/project.
• Work closely with other Product Owners to manage and monitor dependencies between value streams, ensuring seamless coordination across teams.
• Assist the Capability Leadership in developing business change management practices, including communication and training plans to facilitate smooth transitions, articulating and tracking related benefits, and ensuring alignment with business goals.
• Collaborate with the business to identify and prioritise high-value features based on user needs. Work closely with squads to prioritise, organise work and ensure realistic release plans that have clear acceptance criteria and are aligned with the product vision and the Bank's strategic priorities.
• Ensure that squads have direct access to the appropriate users and stakeholders to support user research, user story refinement and story delivery, keeping feedback loops tight and actionable.
• Act as a mediator in resolving conflicts related to user requirements, priorities, and stakeholder interests – or where needed, escalate to the Capability Leadership
• Actively support squads to ensure their work is aligned with the roadmap, offering guidance on product features and ensuring that realistic release plans are in place.
• Support the preparation of go-live activities, ensuring a smooth adoption of the product by users and monitoring its performance post-launch to ensure it meets user needs.
• Working with Capability or Business, proactively foresee future user requirements and incorporate them into product planning to stay ahead of evolving business needs.
• Represent the product and team in activities, such as forums and communities of practice, contributing to the wider professional network and promoting best practices.
Experience
• Strong understanding of Agile frameworks (Scrum, Kanban, etc.), with the ability to apply Agile principles in a practical, real-world context.
• Familiarity with the product lifecycle, from ideation and discovery through to delivery and maintenance. Knowledge of product roadmaps, backlog management, user story creation, and release planning. Working on either Software or Infrastructure product lifecycles depending on the specific position
• Knowledge of business change management practices, including communication plans, training strategies, and the ability to support the adoption of new products and processes within an organisation.
• Strong verbal and written communication skills, with the ability to clearly articulate the product vision, user needs, and technical requirements to both technical and non-technical stakeholders.
• Experienced in making data-driven decisions, prioritising tasks effectively, and resolving conflicts with stakeholders to keep the product on track.
• Experience in managing product backlogs, including writing user stories, defining acceptance criteria, and ensuring that the backlog is prioritised to maximise value delivery.
• Experience in focusing on user needs and outcomes, with an ability to define features based on user requirements and continuously refine them based on user feedback.
• Experience working in Agile environments, either as part of a product team or collaborating closely with Agile teams.
• Experience in product ownership activities such as backlog management, defining user stories, and working closely with business stakeholders to deliver value.
• Some experience interacting with business stakeholders, understanding their needs, and translating them into product features and requirements.
• Experience working in a cross-functional team (development, design, QA, etc.) to deliver product features or services, and working directly with developers, product managers, and business leaders.
• Understanding of how products align with and drive business processes, along with an ability to track product benefits and monitor the success of features post-delivery.
• Some experience supporting or contributing to the delivery of projects, including tracking progress and supporting risk or issue management within an Agile framework.
• Relevant Degree or Equivalent Experience: A degree in a relevant field (Business, Computer Science, Engineering, etc.) or equivalent practical experience in product development or Agile delivery in a technical role.
• Agile Certification: Certifications such as Certified Scrum Product Owner (CSPO) or Agile Product Owner certifications are beneficial.
• Other relevant qualifications, such as a certification in change management or product management.
What is it like to work at the EBRD?
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
- A working culture that embraces inclusion and celebrates diversity;
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa - working at the EBRD gives all employees "exempt status". The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK.
How cinfo Can Support You in the Application Process for This Position
- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."
...
2025-11-20 2025-12-08
Associate, Platform Engineering, Finance Operations
Bulgaria, Sofia, Sofia - European Bank for Reconstruction &; Development
The Associate Platform Engineering, Fin Ops is responsible for the design, implementation, maintenance, and support of the Bank's platforms and software solutions.
The Associate plays a critical role within the squad, taking a lead on designing, developing and optimising EBRD's infrastructure and software solutions within their own value stream.
The Associate provides guidance to individual contributors and works closely with other multi-functional teams and business product owners, to deliver high quality, product aligned services, that meets our users' needs.
The role may involve leading small projects and the individual is expected to be proficient in software design and ability to implement CI/CD pipeline, Infrastructure as Code (IaC) or technologies within their specialism.
Accountabilities & Responsibilities
Technology experience in this area includes but is not limited to:
• Microsoft Azure Cost Management + Billing for spend analysis and optimisation.
• Integration of FinOps tooling into Microsoft (Azure DevOps & GitHub) pipelines and Infrastructure as Code (Bicep/Terraform).
• Automated resource tagging and cost allocation across Azure subscriptions, management groups, and landing zones.
• Forecasting, budgeting, and anomaly detection using Azure Budgets, Cost Analysis, and Power BI.
• Rate optimisation strategies including Azure Reservations, Savings Plans, and Spot VMs.
• Workload efficiency and architectural optimisation leveraging Azure Advisor recommendations.
• Development of dashboards and reporting for cost visibility using Power BI and Azure Monitor.
• Policy and governance frameworks using Azure Policy, RBAC, and Management Groups for cost control.
• Collaboration with Procurement / Contract and Vendor Management teams to reconcile Enterprise Agreement (EA) and Microsoft Customer Agreement (MCA) billing and manage commercial commitments.
• Management and optimisation of Microsoft Azure Consumption Commitment (MACC) agreements to maximise value and align with engineering delivery.
• Enablement and education of engineering squads on FinOps principles within Microsoft-centric environments.
• On-premises cost management for virtualised environments and private cloud, including chargeback / showback models, capacity planning, and integration with hybrid cost reporting.
Knowledge, Skills, Experience & Qualifications
• Designing and implementing FinOps practices within Azure platform engineering workflows. Guiding and collaborating with Engineers to embed in DevOps practices.
• Working with Managed Service Providers and FinOps tooling vendors in a Microsoft ecosystem.
• Intermediate to advanced certification in FinOps (FinOps Certified Practitioner).
• Hands-on experience with Azure Cost Management, Pricing Calculator, and hybrid/on-prem financial optimisation approaches.
• Foundational knowledge of financial modelling and forecasting for cloud and on-prem spend.
• Strong communication skills to collaborate effectively with other Capabilities and promote cost accountability culture.
• Cost optimization for a given workload to help achieve a high return on investment (ROI) based on the business value that workload delivers.
• Enforced spending guardrails through governance policies, resource limits, and access controls.
Practical experience to implement the guiding principles of Aure Cost optimisation Well Architected Framework (WAF) pillar.
What is it like to work at the EBRD?
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
- A working culture that embraces inclusion and celebrates diversity;
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
______________________________________________________________________
Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting.
How cinfo Can Support You in the Application Process for This Position
- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
______________________________________________________________________
...
2025-11-13
Analyst, AI Engineer
Bulgaria, Sofia, Sofia - European Bank for Reconstruction &; Development
This is your opportunity to design, build, and deliver intelligent systems that make an impact. As an Associate AI/ML Engineer, you'll take ownership of creating scalable chatbots, conversational AI, and retrieval-augmented generation (RAG) systems using cutting-edge tools like Azure AI Services, Prompt Flow, and Vector Search. You'll operate with real autonomy, translating business problems into production-grade AI solutions while embedding best practices for quality, fairness, and explainability. This role is built for engineers who thrive on turning data into action and innovation into reality.
You won't just be coding, you'll be shaping how AI is engineered across the organisation. From deploying pipelines in CI/CD to fine-tuning models in production, you'll drive technical excellence while mentoring juniors and promoting responsible AI standards. If you're ready to work hands-on with modern frameworks like Transformers and LangChain, design solutions that scale in the cloud, and become a trusted go-to voice for AI engineering within your squad, this role gives you the platform to make your mark.
Accountability and Responsibility
The Associate AI/ML Engineer works independently to enable the development and delivery of AI/ML applications such as chatbots, conversational agents and retrieval-augmented generation (RAG) systems. Operating without close supervision, the role is responsible for designing, building, and maintaining intelligent systems using modern tools and practices. The Associate collaborates closely with cross-functional teams, ensuring the development of scalable, testable, and responsible AI solutions on Azure. They translate business needs into technical solutions and are confident in delivering production-grade models and pipelines with a strong focus on engineering best practices and quality. The Associate mentors interns and analysts, promoting best practices and responsible AI standards.
- Authors clean, maintainable Python code and confidently contributes to peer code reviews.
- Designs and develops AI solutions using Azure AI Services, Prompt Flow and Azure AI Search (Vector Store).
- Manages the delivery of small to medium AI features in alignment with business and product goals.
- Implements unit tests, integration tests and observability within the pipeline lifecycle.
- Validates and tunes models, ensuring optimal performance, fairness, explainability and data quality.
- Actively contributes to agile ceremonies, story estimation and refinement of technical backlogs.
- Translates business requirements into technical designs and actionable user stories.
- Serves as a confident point of contact for AI/ML queries within the squad.
- Participates in technical design discussions and contributes to refinement and estimation of AI/ML backlog items.
- Proactively drives innovation and self-directed improvements.
- Establishes automated testing, quality gates and observability within CI/CD pipelines.
Knowledge and Education
- Proficient in Python with hands-on experience and AI/ML or data-driven software engineering roles.
- Demonstrates strong practical experience developing AI/ML applications using Python and modern ML frameworks (e.g. OpenAI SDK, scikit-learn, Transformers, LangChain).
- Practical knowledge of Azure AI Services, Prompt Flow, Azure ML, and Azure AI Search (Vector Store).
- Responsible for building and and deploying AI features such as chatbots, RAG pipelines, and semantic search.
- Designs and maintains reproducible training and inference pipelines, integrated into CI/CD workflows.
- Proficient in data preparation, feature engineering and performance tuning of models in production.
- Demonstratable ability to translate business requirements into well-structured technical user stories.
- Experience in developing and testing RESTful APIs, writing OpenAPI 3.0+ specifications and integrating AI models as services.
- Familiar with prompt engineering techniques and embedding generation for retrieval-based systems.
- Contributes to story refinement, estimation and technical design discussions; operates without supervision on medium-sized deliverables.
- Applies responsible AI principles and supports documentation and testing for compliance and explainability.
- Capable of clearly communicating complex ideas to both technical and non-technical stakeholders.
- Enables a culture of learning and growth by mentoring and guiding junior developers.
- Good working knowledge of monitoring tools like Azure Monitor and Application Insights, including application logging strategies.
- Confident in documenting software design, system architecture, and API contracts using Open API specification.
- Understands Chatbot and AI assisted application architectures and development practices.
What is it like to work at the EBRD? / About EBRD
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
- A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
- We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
- A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.
Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa - working at the EBRD gives all employees "exempt status". The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK.
How cinfo Can Support You in the Application Process for This Position
- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."
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2025-11-10 2025-12-06
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