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DIRECTOR OF OPERATIONS (100%)  

Site

Switzerland, Geneva, Genève

Sector:

Nonprofit/Community/Social Services/International Cooperation

Role:

Other

Date of last update: 2025-12-22 (Expiry date:  2026-02-01)

activities 

Job description

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The compatibility is only an indication and should not discourage you from applying if you think your profile matches. It is also not taken into consideration for recruitment.

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Founded in 2002, TRIAL International is a non-governmental organization fighting impunity for international crimes and supporting victims in their quest for justice. The organization takes an innovative approach to the law, paving the way to justice for survivors of unspeakable suffering. With offices in Geneva, Bosnia-Herzegovina and the Democratic Republic of Congo, TRIAL International provides legal assistance, litigates cases, develops local capacity, and pushes the human rights agenda forward.

In order to strengthen the structure of the organization, we are looking for a motivated and experienced Director of Operations, a full-time position based in Geneva.

The overall mission of this position is to ensure the implementation and coherence of all TRIAL International's operational activities through a global, organizational approach, in close collaboration with the Executive Director, the External Relations and the Finance and Administration Departments. As a member of the Management Team, where s·he represents all operational programs, the Director of Operations contributes to the successful management of a dynamic organization.

YOUR MISSION

  • To contribute, as a member of TRIAL International's Management Team, to collective leadership, and organizational coherence, and ensure that operational realities and challenges are effectively brought into management-level discussions.

  • To manage the implementation of TRIAL International's strategic plan within all operations, by translating the strategic orientations defined by the Executive Director into operational plans, priorities and processes. You will ensure the coordination, review and evaluation of annual planning (operational plans, budgets and human resources), and that efficient processes are in place. You will address potential operational challenges, translate programmatic needs into fundraising inputs, and supervise the conceptualization and operationalization of new activities.

  • To supervise and coach a highly motivated team of heads of program and other functions trough effective and collaborative leadership, support and guidance, and clear definition of roles and responsibilities. You will foster an open and creative organizational culture among employees and promote transversality and synergies by engaging in internal communication and coordination among programs, and departments. You ensure the continuous development of skills, definition of objectives and evaluation of their achievement amongst the operational team.

  • To ensure the capitalization of best practices and encourage continuous learning contributing to the effectiveness and efficiency of TRIAL International's activities. You will design, implement and oversee institutional policies, as well as the standardisation, implementation and continuous improvement of internal procedures and project management tools, in particular with regard to MEAL (monitoring, evaluation, accountability, and learning).

  • To contribute to the organization's physical and digital security and support relevant staff in risk management by developing and monitoring policies and procedures that ensure that operational risks are minimized. You will supervise the implementation of security protocols adapted to the context of each operational program and consolidate processes related to duty of care.

YOUR PROFILE

  • At least 10 years of relevant experience, including confirmed experience in a leadership role in an NGO with international dimension. Previous experience in the human rights field is a strong asset.

  • Awareness of operational management within a small organization and, ideally, previous experience in organizational management.

  • Field experience and/or knowledge of security frameworks and procedures.

  • Solid experience in managing large donor-funded projects, including budgeting, financial management and audits as well as monitoring and evaluation.

  • Passionate about human rights and strong identification with TRIAL International's mission.

  • Proficiency in French and English is a must, other languages are an asset.

YOUR SKILLS

  • Excellent planning and organizational skills and track-record of successful development and implementation of efficient internal procedures and policies.

  • Proven ability to set clear priorities, handle challenging workloads and multiple deadlines.

  • Demonstrated interpersonal, managerial and communication skills: capacity to effectively lead and manage a diverse team, to provide strategic direction, motivate staff and as well as the capability to work transversally in a complex environment.

  • Capacity to find innovative and creative solutions and to operate in a dynamic and changing environment.

  • Hands-on approach and strong problem-solving skills, ability and willingness to deliver practical support to teams.

  • Highly developed written and oral communication, negotiation and interpersonal skills.

To be considered for this position, you must either be a Swiss national, a citizen of the European Union or EFTA, or hold a valid work permit for Switzerland.

WHAT WE OFFER

An exciting and varied opportunity in a dynamic organization in full development and within a committed and motivated team.

· Reporting to: Executive Director

· Workplace: Geneva, Switzerland

· Workload: Full-time position (40h/week)

· Type of contract: Permanent contract

· Start date: 1 May 2026 (or upon agreement)

The conditions of employment offered correspond to those in force in the NGO sector, with 5 weeks annual leave and flexible working arrangements.

APPLICATIONS

We look forward to receiving your application. Please send a complete application (cover letter of maximum one page, CV including three professional references with contact details, copies of work certificates and relevant diplomas) to recrutement@trialinternational.org, by 1 February 2026 at 23:59 (CTE).

We invite you to send your CV without a photo.

Only complete applications submitted before the application deadline will be considered. We will contact only the shortlisted candidates for the next stage of the process.

View details

Working hours (%): 80-100% / 100%

Will manage other people: Yes

Duration: CDI

Macro-area: Switzerland

Level of experience: Senior Professional, more than 5 years

Area of work Definition: Democracy, Governance, Human Rights, Law, Public Administration

Join date: 01.05.2026

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The relevant intersectional platforms include those of HIV, TB, Hep and KPs - the priority participation will be defined with OCG dirmeds. - Brief and debrief key project staff (IMS and LHS) with a relevant role in the provision of healthcare in their specialty. - Identify new cutting-edge topics in the medical humanitarian context to update OCG medical ambitions and adapt external knowledge to MSF contexts in collaboration with SAMU advisors. - Develop partnerships and collaborations in the field of their specialty. These partnerships can be internal (MSF medical platforms, transversal work etc.) or external to MSF (including experts, medical societies, research institutes and universities). - Participate in activities organized by the Medical Department (Dmed), including Dmed meetings and ad hoc relevant reunions. - Produce reports of their medical domain activities including annual reports and articles for MSF internal magazines. - Assist in the development of medical advocacy and communication initiatives. - Regularly update their supervisor on their work plan, progress and development needs  Your profile Education & Experience - Medical Doctor specialized in Infectious Diseases or with an experience of at least 2 years in HIV, TB, chronic Hepatitis and KPs. - MSF project experience in various MSF HIV projects  - HIV/TB programming experience including integration in primary care programmes - Knowledge of Monitoring & Evaluation (M&E) and data systems used by MSF - Training and mentorship experience - Experience of working with access to services and key population programming. Languages - English and French are the working languages at MSF Switzerland headquarters. For the position advertised, fluency in English and French, is required.  - Knowledge of another language (Arabic, Russian, Spanish) is considered an advantage        Personal Abilities & Skills - Good communication skills - Knowledge of MSF guideline and policies - Demonstrable commitment to humanitarian issues - Awareness and commitment to inclusion of key and excluded populations - Excellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behaviour and attitudes. - Willingness to travel to projects at least 70% of the time - Self-motivated, creative and able to offer solutions to problems and suggest new initiatives - Tolerant, patient and flexible, to be accommodated in sometimes very basic field conditions. Terms of employment - Fixed-term contract, 10 months - Full-time, 100% (40h/week) - Working place : Field-based position with visits to the headquarters in Geneva - Practical working conditions in the field are in accordance with the MSF OCG volunteer manual. - Ideal start date: Marcg 2nd 2026 - Gross monthly salary: CHF 5'500.- based on 100% - Benefits: Health insurance and living expenses in the countries of intervention and at headquarters, paid according to internal regulations. How to apply Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines: - CV (maximum 2 pages) - Cover letter (maximum 1 page) - Documents must be submitted in either English or French. The application deadline is February 8th 2026. We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications. [APPLY HERE](https://medecinssansfrontieressuisse.recruitee.com/o/flying-hiv-tb-hepatitis-key-populations-implementer) All applications will be treated confidentially. Only shortlisted candidates will be contacted. Please note that we do not wish to use the services of recruitment or placement agencies.
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2026-01-19 2026-02-08

Beauftragte für das mittlere Spendensegment

Switzerland, Geneva, Geneva - médecins sans frontières suisse empImg

Schliessen Sie sich MSF OCG als Beauftragte für das mittlere Spendensegment an! Wir suchen engagierte Kandidaten, die bereit sind, einen Beitrag zu unserer humanitären Mission zu leisten. Unten finden Sie die Stellenbeschreibung sowie die Anforderungen, die wir an die Bewerber stellen. Inklusion und Vielfalt bei MSF Entsprechen Ihre Qualifikationen und Erfahrungen nicht genau allen Anforderungen der Stelle? Bei MSF OCG setzen wir uns für eine inklusive Kultur ein, die die vielfältigen Stimmen unserer Mitarbeitenden unterstützt und verstärkt. Wir streben danach, Arbeitsplätze zu schaffen, an denen Teams von Menschen mit unterschiedlichen Hintergründen, Eigenschaften, Perspektiven, Ideen und Erfahrungen zusammenarbeiten, um die soziale Mission von MSF voranzubringen und bessere Ergebnisse für unsere Patienten und die Gemeinschaften, mit denen wir arbeiten, zu erzielen. Wir verstehen, dass manche Menschen zögern könnten, sich zu bewerben, wenn sie nicht alle aufgeführten Anforderungen erfüllen. Untersuchungen zeigen, dass dies insbesondere auf Frauen zutrifft. Wenn Sie glauben, dass Ihr Profil gut zu dieser Position passt, laden wir Sie ein, sich zu bewerben, auch wenn Sie nicht alle genannten Qualifikationen erfüllen. Wir ermutigen Bewerbungen von Personen jeden Geschlechts, Alters, sexueller Orientierung, ethnischer Herkunft, Hintergrunds, Religion, Glaubens, mit unterschiedlichen Fähigkeiten und allen anderen Diversitätsmerkmalen. MSF toleriert keine sexuelle Ausbeutung und keinen Missbrauch, keine Diskriminierung oder Belästigung, einschließlich sexueller Belästigung. Alle ausgewählten Kandidaten werden einer Referenzüberprüfung unterzogen Kontext & Mission Ärzte ohne Grenzen/Médecins Sans Frontières (MSF) ist als eine der weltweit grössten medizinischen Nothilfeorganisationen überall dort im Einsatz, wo Menschenleben bedroht sind. Bewaffnete Konflikte, aber auch Epidemien, Pandemien und Naturkatastrophen oder die Ausgrenzung vom Gesundheitswesen gehören zu den Gründen für unsere Einsätze. Der/die Beauftragte für Middle Donor Relations ist für die tägliche Pflege und den Ausbau der Beziehungen zu den mittleren Spenderinnen und Spendern verantwortlich.  Er/sie trägt zudem aktiv zum reibungslosen Ablauf der verschiedenen Aktivitäten des Bereichs Public Fundraising bei.  Verantwortungsbereich Fundraising & Spenderbeziehungen - Bestimmung besonders relevanter Kontakte innerhalb des eigenen Zielgruppensegments, Erstellung eines jährlichen Aktionsplans.  - Analyse und Identifikation individueller Interessen von Spender:innen, Stärkung von Spenderengagement und Spenderbindung.  - Erstellung einer Interaktionsstrategie als Grundlage für den Spenderkontakt mit dem Ziel, die Finanzierung der Arbeit von Ärzte ohne Grenzen Schweiz sicherzustellen.  - Durchführung von Aktivitäten im Bereich Spenderakquise, -pflege und Spenderupgrade gemäss dem jährlichen Aktionsplan. Dazu gehören die Erstellung von Präsentationen, Spendenanträgen, Dankesbriefen und anderen Dokumenten sowie die Organisation von Veranstaltungen und persönlichen Treffen. Der/die Beauftragte für Middle Donor Relations erstattet der/dem Vorgesetzten regelmässig Bericht über durchgeführte Massnahmen und Resultate. - Aktualisierung der Überwachungstabellen mit qualitativen und quantitativen Daten zum Spendenportfolio.    - Validierung der täglichen Transaktionen: Identifizierung der Spenden, die auf den Post- und Bankkonten von Ärzte ohne Grenzen Schweiz eingehen, Codierung der Spenden, Weiterleitung der Informationen an die Mitarbeitenden der zuständigen Abteilung, Due-Diligence-Prüfung von anonymen/halbanonymen Spenden gemäss den Charta-Richtlinien von Ärzte ohne Grenzen. - Kommunikation mit Middle Donors auf Deutsch, Französisch und Englisch. Erledigung anderer administrativer Aufgaben und Durchführung von Nachfass-Aktionen in Abstimmung mit den Kolleg:innen.  - Einpflegen und Aktualisieren von Middle-Donor-Feedback in der Spenderdatenbank (z. B. Update von Spenderprofilen anhand qualitativer und quantitativer Daten, Änderungen von persönlichen Angaben wie Adresse, Telefonnummer, Geburtsdatum, E-Mail, Zusammenführung von Profilen).  - Enge Zusammenarbeit mit der Philanthropie-Abteilung (z. B. beim Event Management).  Zusätzliche Verantwortungen - Verantwortlich für die Redaktion von Kommunikationsmaterial für das Middle Donor-Team (Dankesbriefe, Eventeinladungen, etc.).  - Teilnahme an Teambesprechungen und Arbeitsgruppen für Mittelspender:innen innerhalb der Abteilung.  - Aktive Teilnahme an der internationalen Arbeitsgruppe für mittelgrosse Spender von Ärzte ohne Grenzen.  - Teilnahme an Veranstaltungen und auf dem Laufenden bleiben über die verschiedenen Projekte von Médecins Sans Frontières Schweiz.  - Auf Anfrage des Fundraising-Managers oder Abteilungsleiters übernimmt der/die Beauftragte für mittelgrosse Spender:innen auch andere ihm/ihr zugewiesene Aufgaben. Profil Ausbildung - Hochschulabschluss in Betriebswirtschaft, Marketing/Kommunikation, Internationale Beziehungen oder gleichwertig Erfahrung - Mindestens zwei Jahre Erfahrung im Bereich Spender-/Kundenbetreuung  - Ausgewiesene Erfahrung in einer Position mit entsprechender Verantwortung - Hervorragende Kenntnisse des lokalen ökonomischen Umfelds, gutes Netzwerk  - Erfahrung in der humanitären Arbeit von Vorteil  Sprachen - Voraussetzung: Schweizerdeutsch/Deutsch und Französisch («bilingue») - Gute Englischkenntnisse - Italienisch von Vorteil Fachkompetenzen - Erfahrung im Umgang mit CRM-Systemen - Ausgezeichnete Computer-Skills (Excel, Word und PowerPoint). - Zahlenflair  - Ausgeprägtes Interesse an humanitärer Arbeit  Sozialkompetenzen - Gut organisiert - Hohe Spenderorientierung - Exakte, sorgfältige Arbeitsweise - Hohe Eigeninitiative und Flexibilität - Offen und kommunikativ, mit ausgeprägten zwischenmenschlichen Kompetenzen  - Verhandlungsgeschick und Überzeugungskraft - Gewandt in der mündlichen und schriftlichen Kommunikation - Teamplayer Arbeitsbedingungen - Unbefristeter Vertrag, 80% (32 Stunden/Woche) - Arbeitsplatz: Zürich oder Genf - Ideales Startdatum: 16. März 2026 - Bruttojahresgehalt (80 %): zwischen CHF 69'897,60 zu CHF 80'486,40.- (Gehalt entsprechend der Erfahrung und dem internen Gehaltsschema) Bewerbung Es werden nur Bewerbungen berücksichtigt, die über unsere Bewerbungsplattform eingereicht werden. Die Bewerbungen müssen folgendes enthalten - Lebenslauf (maximal 2 Seiten) - Motivationsschreiben (maximal 1 Seite) - Die Dokumente müssen auf Deustch oder Englisch eingereicht werden. Die Bewerbungsfrist endet am 8. Februar 2026. Wir behalten uns das Recht vor, diese Stelle früher zu schliessen, falls wir eine ausreichende Anzahl qualitativ hochwertiger Bewerbungen erhalten. [BEWERBEN](https://medecinssansfrontieressuisse.recruitee.com/o/beauftragte-fur-das-mittlere-spendensegment) Alle Bewerbungen werden vertraulich behandelt. Nur zum Vorstellungsgespräch eingeladenen Kandidat:innen werden kontaktiert. Bitte beachten Sie, dass wir keine Dienstleistungen von Rekrutierungs- oder Vermittlungsagenturen in Anspruch nehmen möchten.
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2026-01-15 2026-02-08
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