Date of last update: 25/06/2021 2021-06-25
With 189 member countries, staff from more than 170 countries, and offices in over 130 locations, the World Bank Group is a unique global partnership: five institutions working for sustainable solutions that reduce poverty and build shared prosperity in developing countries.
The World Bank Group is one of the world's largest sources of funding and knowledge for developing countries. Its five institutions share a commitment to reducing poverty, increasing shared prosperity, and promoting sustainable development.
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Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
External and Corporate Relations Vice-Presidency (ECR)
The mission of External and Corporate Relations (ECR) is to help deliver financial and political support for the World Bank Group, strengthen the Bank Group's role as a global thought leader in development by enhancing and safeguarding its reputation, and supporting operational teams to achieve country outcomes. ECR manages corporate communications and global engagement with key stakeholders, including media, civil society, foundations, private sector, donor countries, and international organizations, as well as employee engagement. ECR also manages strategic communications for the World Bank's Regions and Global Practices and leads the management of reputation risk.
Latin America and the Caribbean External and Corporate Relations (ERCLC)
The Latin America and the Caribbean External and Corporate Relations Unit (ECRLC) works to improve understanding and support among key audiences (external and internal) for an agenda that centers on raising the region's voice on global issues while supporting, at the national level, economic and social development that benefits all people, especially the poor. It advances that agenda by influencing decision makers and opinion builders, by articulating the region's issues in clear and actionable terms, and by building coalitions to pursue those goals.
ECRLC is looking for a fully bilingual (Spanish, English) External Affairs Officer with strong experience in strategic communications and stakeholder engagement, excellent writing skills and experience with top tier media.
Duties & Responsibilities
• Within the regional communications strategy framework and overall objectives, is responsible for planning, designing, executing, and monitoring and evaluating the impact of sometimes complex communications strategies, activities, and campaigns about the Bank's work in Latin America and the Caribbean. Also contributes to broader strategy development with regard to the team's overall work program.
• Determines the types of information and communications activities that are best suited to addressing issues or problems and identifies relevant information sources. Accordingly, writes and/or oversees the preparation, production and dissemination of both routine and complex outreach products that promote the strategic and timely flow of information and key messages about the Bank, its policies and operations to key internal and external audiences.
• Writes and edits regional communications materials including news releases, op-eds/articles, speeches, talking points, Q&As and other briefing materials. Also is responsible for producing multimedia materials for regional and global dissemination through web, broadcast and other outlets.
• Manage relations with major global and regional media outlets. This includes maintaining strong relationships with key publications, and broadcast and digital outlets, meeting and interacting with them regularly and making sure they are kept fully up to date on Bank news and issues.
• Monitors and analyzes current events and public and press opinion with a view to risk management. Advises Unit Manager and other relevant Bank staff and clients on trends, news developments, or changing/unexpected circumstances that may impact the Bank and its work, and helps to determine appropriate strategic responses to address them.
• Oversees planning, coordination, scheduling and logistics, often across multiple teams, for press briefings, major conferences and seminars, public or broadcast appearances, and other communications-related activities sponsored by the Bank. May assign work and provide guidance to others charged with developing various communications products for specific campaigns.
• Provides communications support and advice to the region's Sustainable Development Network department, including developing a communication strategy for the team, coordinating events, managing flagship launches and identifying outreach opportunities.
• Provide guidance and support to the office of the Chief Economist and the Regional Director for Equitable Growth, Finance and Institutions on the launch of major regional knowledge products, including the flagship Semi-Annual Report, as well as on key corporate reports and VP communications.
Selection Criteria
• Thorough knowledge of and practical experience in full range of communications approaches, tools and methodologies essential to planning, executing, and monitoring communications strategies – e.g., campaign management, media operations, social marketing, opinion research, audience outreach, message targeting, and so on.
• Ability to plan and successfully implement a comprehensive communications program in support of defined objectives.
• In-depth knowledge of Latin America and the Caribbean's social, political and development issues with strong current knowledge of key constituencies, their operations, policies, practices and priorities, particularly as they relate to and work with the Bank.
• Well established network of contacts in both media (global and regional) and among other key constituencies in the region.
• Good understanding of the Bank, its policies and operations; up-to-date knowledge of current development topics and issues in the region, and ability to identify communications-related risks and opportunities in an international environment.
• Proven planning and organizational skills. Strong conceptual and research/analytical skills, with the ability to think strategically and rapidly analyze and integrate diverse information from varied sources into conclusions and recommendations.
• Exceptional ability to write and edit in both English and Spanish for a wide range of communication products as well as for the web, with experience conveying complex ideas in a clear, direct and lively, (non-academic) style.
• Effective interpersonal skills; proven experience in working as both a leader and a member of team.
• Demonstrated political awareness and ability to diplomatically handle sensitive situations with target audiences and to otherwise cultivate effective, productive client relationships/partnerships and ability to work effectively with internal/external partners in a multicultural environment.
• Minimum Education: MA/MS (Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science, or other related field.)
• Minimum Years of Relevant Experience: Minimum of 5 years' relevant experience in one or more professional disciplines.
• Excellent oral and written communication and presentational skills. Spoken and written fluency required in English and Spanish.
Core competencies
For information about WBG Core Competencies, please visit: https://bit.ly/2kbIA7O. For information about Managerial Competencies, please visit: https://bit.ly/37qPbPC.
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Macro-area: Multiple
Level of experience: Senior Professional, more than 5 years
Area of work Definition: Advocacy, Media and Communication
Type of organisation: Multilateral Organisations