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Search for "Lead, Intelligent Business Process Management Platform - P4"

Lead, Intelligent Business Process Management Platform - P4  

Site

Switzerland, Geneva, Geneva

Sector:

Nonprofit/Community/Social Services/International Cooperation

Role:

Other

Date of last update: 03/08/2021

activities 

Company presentation

WHO began when our Constitution came into force on 7 April 1948 – a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.

Our primary role is to direct and coordinate international health within the United Nations system and our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.

We support countries as they coordinate the efforts of governments and partners – including bi- and multilaterals, funds and foundations, civil society organizations and the private sector.

Working together, we attain health objectives by supporting national health policies and strategies.

WHO works worldwide to promote health, keep the world safe, and serve the vulnerable.

Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

 

Please note that not all types of contracts and advertisements are listed in cinfoPoste. Find all of them, including consultancies as well as specific programmes here. For UNV positions with WHO please refer to the UNV page on cinfoPoste or here.

 

Find in-depth information on careers with WHO and related cinfo's support on cinfo.ch: Visit the organisation's profile

Job description

 

OBJECTIVES OF THE PROGRAMME

 

The Department of Information Management and Technology (IMT) has an operational and strategic role. On the one hand, the Department provides relevant, quality, reliable, and cost-effective IT services for the Organization to achieve its health mandate. On the other hand, it aims to be a strategic enabler for WHO by creating partnerships with business units (Administrative and Health Technical), capturing business needs, establishing and managing projects to address these requirements.

WHO current version of Oracle EBS (R12) and some of its allied systems will have to be replaced as soon as possible. WHO is reviewing the options of replacing the current EBS on premise solution (GSM) with a cloud SaaS based Best-of-Breed and vertical solution - with a modern set of tools using standard best practice business processes and cutting-edge technology. A new standard solution with minimum customizations will allow WHO to avail of modern technology including mobile access, artificial intelligence and business process automation, and to take advantage of any new technology and features added to the selected platform(s).

 

 

DESCRIPTION OF DUTIES

 

  • Promote, encourage and adopt out-of-the-box (standard product) functionality.
  • Collaborate with business users and technical stream leads, acting as central point of contact for the implementation of complex business processes that require customization.
  • Collaborate with architects during the design of new solutions and maintain integrity across the business streams, ensuring continuity and consistency of the data exchanged.
  • Manage the maintenance of documentation of the different external and internal systems.
  • Ensure alignment of the integration with API management, complex business processes that require customizations, and any other applications.
  • Maintain oversight across various business streams to coordinate release activities.
  • Evaluate and design business process management.
  • Ensure a governance plan is developed for leveraging the low code and iBMPS platform, provide guidance and best practices. Encourage the adoption of the governance plan.
  • Identify opportunities for continuous quality improvement of technical standards, methodologies. Responsible for code reviews and contribute to WHO APPIAN Centre of Excellence (CoE) with new standards, guidelines and best practices.
  • Promote and ensure the adoption of the various frameworks and best practices.
  • Coordinate team members, including third-party consultants to support the development of different applications.
  • Act as escalation focal point for integration issues raised by relevant stakeholders relating to the different business streams.
  • Liaise with the security team to ensure that security policies are followed.
  • Promote the transition process best practices.
  • Ensure that the standards for automation, performance tests and regression tests are consistent across the business streams.
  • Align the application monitoring framework for the iBPMS platform with the overall WHO application monitoring.
  • Perform other duties as required.

 

 

REQUIRED QUALIFICATIONS

 

Education

Essential:

  • An advanced level university degree (Masters level or above) in Computer Science, Engineering, Business Administration or in another related discipline relevant to the functions of the position.
  • APPIAN Level 1 Certification
  • Agile Certification (SCRUM or SAFE)

Desirable:

  • Project Management certification (e.g. Prince 2)
  • IT Infrastructure Library (ITIL V3 or V4) certification

 

Experience

Essential:

  • At least 7 years of relevant professional experience, some exposure of which must be at international level, in project management, planning, design, development and integration, deployment and improvement initiatives and support related roles, including at least 5 years of experience in service delivery.
  • At least 5 years of experience in software development with integration of large-scale ERP System or equivalent and IT applications.
  • Demonstrated experience in process improvement and software design.
  • Experience in the implementation and architecture of APPIAN as part of a service-oriented architecture for managing dynamic business process.
  • Demonstrated experience of Continuous Integration and Deployment model, Test Driven Development.
  • Experience in producing technical documentation including user requirement documents, proposals in response to project requirements.
  • Experience managing and working with consultants including virtual and remote teams.

Desirable:

  • Relevant experience working for large multinational company or International Organization/WHO/UN agency in complex business and/or IT programmes or projects.
  • Experience working in a multicultural team, supporting a global user base and working with outsourced service providers.
  • Relevant experience with business process re-engineering using best practice and standard processes.
  • Relevant experience with PegaSystem, SalesForce or Microsoft Power Apps.
  • Relevant experience with ITSM Service Cloud Providers such as ServiceNow.

 

Skills

Essential:

  • The Lead, iBPMP should have in-depth knowledge and skills in architecting, designing and developing BPM applications as part of a service-oriented architecture for managing dynamic WHO business processes.
  • Strong knowledge of development deploying large-scale applications, including BPM Fundamentals, Architecture Components.
  • Proficient in the various APPIAN components including SAIL Interfaces, Process Models, Admin Console, Document Management and Integration Smart Services, Records, Reports, Rules, Security, and Web APIs.Knowledge of implementation and architecture in APPIAN as part of a service-oriented architecture for managing dynamic business processes.
  • Proficient with the complete dev implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
  • Strong knowledge of Continuous Integration and Deployment model, Test Driven Development, Behavioral Driven Development.
  • Project Management skills. Demonstrable presentation and communication skills.
  • Capable of prioritizing own workload in a high pressure and time constrained environment.
  • Customer focused with excellent oral and written communication skills.

Desirable:

  • Knowledge of PMCoE framework and tools.Knowledge of ISTM Service management best practices.
  • Knowledge of managing and/or working with teams including virtual and remote teams.
  • Knowledge of SSO and Federation Services.
  • Knowledge of the operating principles of Enterprise Application Integration (EAI) and ETL.

 

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment
Creating an empowering and motivating environment

 

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Beginners knowledge of French.

 

 

REMUNERATION

 

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5306 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

 

 

ADDITIONAL INFORMATION

 

  • This selection may be subject to special recruitment procedures. Further details of these procedures shall be made available upon request to HQ_bos_recruitment@who.int.
  • This requisition may be used to fill other similar positions at the same grade level in different locations and for different contract types.
  • The location of positions may change either before the final selection decision or during the course of an assignment based on business needs.
  • The GSM Next Generation project is time-limited.  (Selected internal candidates who already hold fixed-term or continuing appointments at the time of selection to the GSM Next Generation project will be reassigned at the end of this project.)
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • For information on WHO's operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

 

 

 

 

 

 

 

 

 

 

________________________________________________________________________

 

This is how cinfo can support you in the application process for this specific position: 

  • Before you apply for this position: Improve your application documents by registering for a Job Application Support
  • When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals.  

 

Interested in a career with multilateral institutions? Read more:  
Working with the United Nations 
Working with International Financial Institutions 
For Swiss nationals 

 

________________________________________________________________________

More details

Type of contract: Staff (Permanent and Fixed Term)

Macro-area: Multiple

Level of experience: Senior Professional, more than 5 years

Area of work Definition: Health and Nutrition

Type of organisation: Multilateral Organisations

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Stagiaire en communication événementielle

Switzerland, Geneva, Geneva - médecins sans frontières suisse empImg

Durée en fonction de la convention de stage tripartite : 6 à 12 mois à 100% Ce stage s'inscrit dans le cadre d'un programme de formation académique, d'un programme de formation professionnelle ou d'un programme d'insertion socioprofessionnelle et doit répondre aux [conditions](https://www.ge.ch/engager-personne-stage/stages-formation-insertion-reconnus) fixées par le Conseil de surveillance du marché de l'emploi (CSME). Contexte & Mission Médecins Sans Frontières est une organisation médicale et humanitaire internationale indépendante qui fournit des soins aux personnes dans le besoin, aux personnes touchées par des catastrophes naturelles ou causées par l'homme et aux victimes de conflits armés, sans discrimination et sans tenir compte de la race, de la religion, des croyances ou de l'appartenance politique (Charte de MSF). La cellule « Engagement Public » est composée de 3 collaborateur·rice·s et 2 stagiaire·s spécialisé·e·s dans les relations avec les médias et l'événementiel. L'équipe fait partie du département de la communication et de la recherche de fonds. Le stage offre un aperçu complet du travail événementiel chez MSF Suisse. Le·la stagiaire se familiarise avec le principe du "témoignage". Dans les zones de crise où MSF intervient, l'organisation se considère comme un témoin et nos équipes d'intervention témoignent toujours, ce qui est un élément important de notre travail. C'est dans ce contexte que le·la stagiaire organise des événements pour sensibiliser le public suisse. Le·la stagiaire participe activement à la sélection, à la planification et à la réalisation d'événements à travers toute la Suisse. Cette personne est en contact avec différents partenaires culturels et artistiques, notamment pour l'exposition de photographies, de bandes dessinées, les festivals de films et les movie screenings, afin d'attirer l'attention sur des conflits et des crises et les activités de MSF. Principales responsabilités - Collaborer à la sélection, à la planification et à la réalisation d'événements MSF dans toute la Suisse. - Aider à la création de matériel de communication pour les événements (ateliers, expositions, festivals, projections de films, mapathons, workshops). - Participation active à l'élaboration des partenariats culturels de MSF. - Tâches administratives et coordination des interventions du personnel MSF (tant dans le secteur médical que dans les activités de soutin) sur les lieux des événements. - Coordination administrative des visites guidées pour les visiteur·euse au siège de MSF Suisse. Profil recherché - En cours d'études ou finissant un diplôme de Bachelor ou formation équivalente dans le domaine de l'événementiel, de la gestion culturelle, de la communication ou des sciences sociales. - Être éligible pour une convention de stage avec un tiers - Une première expérience professionnelle dans le domaine de l'événementiel est un atout - Talent d'organisation, méthode de travail ciblée et efficace - Très bonnes connaissances de l'allemand. - Bonne connaissance du français et de l'anglais. - Excellente capacité à travailler dans un environnement multiculturel et à démontrer un engagement et un soutien en faveur de la diversité, des comportements et des attitudes inclusives et non discriminatoires. - Intérêt marqué pour les thématiques humanitaires. - Personnalité proactive et dynamique, avec un goût prononcé pour le travail en équipe. - Adaptabilité et capacité à gérer efficacement les changements de priorités et les délais serrés. Conditions de travail - Convention de stage tripartite obligatoire - Stage 6 à 12 mois à 100% (en fonction de la convention de stage) - Basé à Genève ou Zurich - Date d'entrée en fonction : 12.08.2024 - Rémunération mensuelle brut : CHF 2'000.- Comment postuler Les candidats soumettent leur candidature en respectant les conditions requises :  CV 2 p. max. - lettre de motivation 1p. max. - en Français ou anglais. La date limite pour postuler est le 28 avril 2024. Nous nous réservons le droit de clôturer le poste de manière anticipée si nous estimons que la quantité et la qualité des candidatures reçues sont suffisantes. [POSTULEZ ICI](https://medecinssansfrontieressuisse.recruitee.com/o/stage-communication-evenementielle) Les candidatures seront traitées de manière confidentielle. Seules les personnes présélectionnées seront contactées. Seules les candidatures soumises sur nos plateformes de recrutement seront prises en considération. Veuillez noter que nous ne souhaitons pas utiliser les services d'agences de recrutement ou de placement. Chez MSF, nous nous engageons à avoir une culture inclusive qui encourage et soutient les diverses voix de nos membres du personnel. Nous nous efforçons de créer des lieux de travail où des équipes de personnes d'origines diverses, avec des caractéristiques, des perspectives, des idées, des expériences différentes travaillent ensemble pour la mission sociale de MSF ; leur but étant de d'obtenir de meilleurs résultats pour nos patients et les communautés avec lesquelles nous travaillons. Nous accueillons les candidatures de personnes de tout sexe, tout âge, toute orientation sexuelle, origine ethnique, religion, croyance, capacité et toute autre caractéristique de diversité.  MSF ne tolère ni l'exploitation et les abus sexuels, ni aucune autre forme de discrimination ou de harcèlement, y compris le harcèlement sexuel. Tous les candidats sélectionnés seront donc soumis à une vérification de leurs références
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26/03/2024 - 28/04/2024

Stagiaire du Service Technique – Ingénieur Junior

Switzerland, Geneva, Geneva - médecins sans frontières suisse empImg

Durée en fonction de la convention de stage tripartite : 6 à 12 mois à 100% Ce stage s'inscrit dans le cadre d'un programme de formation académique, d'un programme de formation professionnelle ou d'un programme d'insertion socioprofessionnelle et doit répondre aux [conditions](https://www.ge.ch/engager-personne-stage/stages-formation-insertion-reconnus) fixées par le Conseil de surveillance du marché de l'emploi (CSME). Contexte Médecins Sans Frontières est une organisation médicale et humanitaire internationale indépendante qui fournit des soins aux personnes dans le besoin, aux personnes touchées par des catastrophes naturelles ou causées par l'homme et aux victimes de conflits armés, sans discrimination et sans tenir compte de la race, de la religion, des croyances ou de l'appartenance politique (Charte de MSF). Le Service Technique Logistique est chargé de fournir aux équipes terrain un support technique spécialisé dans les domaines suivants : eau et assainissement, construction, gestion de parc motorisé, énergie, chaine de froid, équipement médical. Le service contribue à la réduction de l'empreinte écologique, à travers une transition énergétique, une gestion améliorée des déchets et une adaptation des infrastructures. Principales responsabilités Taches de support techniques - En fonction de ses compétences, le/la stagiaire sera sollicité(e) par les membres du service technique pour : - Élaboration de dessins, plans, maquettes. - Calculs techniques (Excel, logiciels spécialisés) - Analyse de données (tableaux croisées Excel, bases de données) - Création de graphiques techniques - Ecriture, essai et correction de macros Excel, etc - Essai de logiciel - Etudes de marché - Traductions Anglais/Français ou Français/Anglais. Taches de gestion de projet - Le stagiaire fournira un support au chef des projets de développement d'outils numériques. Administration de la plateforme de partage de connaissance La plateforme OCG Logistics Referential facilite l'accès aux documents de support pour les équipes terrain. Le/la stagiaire a les responsabilités : - De proposer de améliorations à la plateforme - De suivre l'implémentation des évolutions de la plateforme, avec le chef de projet et le prestataire de service - D'implémenter la mise à jour du contenu, selon les instructions des content owners. - De surveiller le fonctionnement de la plateforme et le référencement de son contenu. - De gérer la production et la distribution en interne des clés USB contenant la version offline de la plateforme. Edition de documents Le/la stagiaire sera en charge de la production de documents : - Mise en page de documents : implémentation de la charte graphique du département. - Gestion des impressions en interne et externe. - Création d'images, de graphiques, de posters... - Création d'images 3D. - Création de document Excel, Word, Powerpoint... Taches organisationnelles - Le/la stagiaire facilitera le fonctionnement du département en effectuant des taches organisationnelles diverses tel assistance logistique lors d'évènements (formations, séminaires). Profil recherché - En cours ou finissant des études universitaires ou supérieures master/bachelor en ingénierie - Excellentes qualités rédactionnelles - Très bonne maîtrise de Microsoft Office (Word, Powerpoint, Excel) - Maîtrise d'un outil de conception 3D - Maîtrise de la suite Adobe (InDesign, Photoshop, Illustrator) est un atout - Esprit d'équipe - Flexibilité, ouverture d'esprit - Rigueur - Autonomie - Esprit d'initiative - Excellente maitrise du Français - Excellente maitrise de l'Anglais Conditions de travail - Convention de stage tripartite obligatoire - Stage 6 à 12 mois à 100% (en fonction de la convention de stage) - Basé à Genève - Date d'entrée en fonction : 22.08.2024 - Rémunération mensuelle brut : CHF 2'000.- Comment postuler Les candidats soumettent leur candidature en respectant les conditions requises :  CV 2 p. max. - lettre de motivation 1p. max. - en Français ou anglais. La date limite pour postuler est le 28 avril 2024. Nous nous réservons le droit de clôturer le poste de manière anticipée si nous estimons que la quantité et la qualité des candidatures reçues sont suffisantes. [POSTULEZ ICI](https://medecinssansfrontieressuisse.recruitee.com/o/stagiaire-du-service-technique-ingenieur-junior) Les candidatures seront traitées de manière confidentielle. Seules les personnes présélectionnées seront contactées. Seules les candidatures soumises sur nos plateformes de recrutement seront prises en considération. Veuillez noter que nous ne souhaitons pas utiliser les services d'agences de recrutement ou de placement. Chez MSF, nous nous engageons à avoir une culture inclusive qui encourage et soutient les diverses voix de nos membres du personnel. Nous nous efforçons de créer des lieux de travail où des équipes de personnes d'origines diverses, avec des caractéristiques, des perspectives, des idées, des expériences différentes travaillent ensemble pour la mission sociale de MSF ; leur but étant de d'obtenir de meilleurs résultats pour nos patients et les communautés avec lesquelles nous travaillons. Nous accueillons les candidatures de personnes de tout sexe, tout âge, toute orientation sexuelle, origine ethnique, religion, croyance, capacité et toute autre caractéristique de diversité.  MSF ne tolère ni l'exploitation et les abus sexuels, ni aucune autre forme de discrimination ou de harcèlement, y compris le harcèlement sexuel. Tous les candidats sélectionnés seront donc soumis à une vérification de leurs références.
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26/03/2024 - 28/04/2024
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