Notes about cookies

We use cookies on this website. Some of these are necessary for the website to work, such as technical and functional cookies. Other types of cookies, which you can refuse to use, are third-party or advertising profiling cookies. By clicking on "Accept all" you agree to the use of all cookies on the website. By clicking on the "Configure" button you can select your preferences.

Accept all
Configure
Only necessary
header backgorund
Find
This job ad is offline.
Search for "Social Media Officer - P3"

Social Media Officer - P3  

Site

Japan, Tōkyō, Tokyo

Sector:

Nonprofit/Community/Social Services/International Cooperation

Role:

Other

Date of last update: 28/01/2021

activities 

Company presentation

UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 16,803 women and men working in 134​ countries, we work tirelessly to make a difference in the lives of 70.8 million forcibly displaced people worldwide.

Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. We work with skilled professionals who are committed to put people first, make a real difference in people's lives and are willing to go anywhere we are needed to get the job done. We need committed and passionate people who strongly believe in what they do and whose work ethic and motivation inspire others. We seek new talent and skills to respond to the needs of people forced to flee across the globe.  Thus, we are looking for candidates who thrive in a diverse and multi-cultural work environment and are keen to bring new innovative ideas, skills and solutions to help build a better future for people forced to flee.

Work with us to help build better futures for people forced to flee. Visit www.unhcr.org/careers

 

Please note that not all types of contracts and advertisements are listed in cinfoPoste. Find all of them, including consultancies, General service staff as well as specific programmes here. For UNV positions with UNHCR please refer to the UNV page on cinfoPoste or here.

 

Find in-depth information on careers with UNHCR and related cinfo's support on cinfo.ch: Visit the organisation's profile

Job description

JOB ID: 24220

 

 

 

Duties and Qualifications

 

Terms of Reference
Social Media Officer
DER/Global Communications Service

UNHCR, the UN Refugee Agency, is offering a Temporary Assignment (TA) as a Social Media Officer (P3) within its global Social Media team, which is a remote team spread across different time zones. The incumbent will be based in Tokyo, Japan.

The TA will be within UNHCR¿s Global Communications Service (GCS), which sits within the Department of External Relations (DER). It will serve both GCS and the Office of the UNHCR Representation in Japan. This is an exciting opportunity to play a leading role in strategizing and delivering social media content and storytelling about refugee athletes and their participation at the Olympic and Paralympic Games in Tokyo, summer 2021, in order to continue to build awareness and support for people who have been forcibly displaced from their homes because of war, violence or persecution.

UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.

Title: Social Media Officer
Duty Station: Tokyo, Japan
Duration: February/ASAP to 30 September 2021
Organizational context

Social Media is one of UNHCR's most important channels of public communications. UNHCR's global Facebook, Twitter, Instagram, LinkedIn, Snapchat and TikTok channels have millions of followers worldwide. Expert management of social media ¿ including UNHCR's own global social media accounts ¿ is essential to meeting the objectives of the Global Communications Strategy and UNHCR's broader objectives.

The Tokyo Olympics provides a unique opportunity to engage and inspire audiences in Japan and abroad on the refugee cause, and to significantly increase UNHCR¿s brand awareness and understanding of the vital role we play as an organization in refugee protection. The story of the first-ever refugee Olympic team at Rio 2016 Olympics saw the highest media coverage that UNHCR has ever recorded. Over 400,000 Brazilians joined UNHCR¿s social media platforms, and to this day this is a motivated audience that engages and shares UNHCR¿s storytelling.
Recognizing the global importance of the Tokyo Olympics, and the potential opportunities for raising awareness about issues of forced displacement worldwide, the Social Media Officer will work towards engaging Japanese and global audiences in supporting the wider global communications strategy for Tokyo 2020. This will include educating audiences on the power of sport for refugees and mobilizing audiences to empathize and cheer for the refugee athletes in the IOC Refugee Olympic Team and the IPC Refugee Paralympic Team.


The position

Based in Tokyo, Japan, the incumbent will report to UNHCR¿s Head of Social Media with day-to-day supervision from the Senior Communications Officer in the Representation Office in Tokyo. The incumbent will be a member of the global Social Media Team and working with the office of the UNHCR Representation in Japan. The global Social Media Team is responsible for developing and delivering the organization¿s social media strategy and managing its global accounts. It nurtures a diverse refugee-supporting community of tens of millions of people worldwide, leads on social media content partnerships, and provides strategic and operational support to UNHCR¿s leadership, national account managers, regional bureaus and partners.
The role will focus on social media strategy and planning, social and digital partnerships-building, capacity building and content production on refugee athletes and para-athletes in the context of the Olympic and Paralympic Games. This will include content creation for UNHCR social media channels, including social video, drafting bespoke messaging and social copy and working in coordination with focal points for influencer engagement and the global Goodwill Ambassador team to support social media planning for UNHCR¿s celebrity supporters (in Japan and globally), in order to meet the objectives of UNHCR¿s Olympics strategy. The incumbent will also participate in the Global Communications Service Olympics working group which will require working with teams across different regions and time zones,  including UNHCR focal points responsible for coordination with the International Olympic Committee (IOC) and International Paralympic Committee (IPC). 


Duties and responsibilities

1. Strategy, Audience Targeting, Growth and Engagement
Focusing on the UNHCR-related social media accounts in Japan:
· Develop proposals for maximizing their potential, after conducting a SWOT analysis of these accounts and a high-level comparative exercise with the social media presence of peer organizations. Engage in a similar SWOT analysis of UNHCR¿s website as needed.
· In line with the UNHCR Japan Strategy, the Communications Strategy for Tokyo 2020, UNHCR¿s Global Communications Strategy and the Audience Research for UNHCR¿s communications in Japan: (a) narrow-down the target audiences for each UNHCR social media platform in Japan; and (b) create a dedicated plan to increase their following, reach and engagement, using the latest tools and content trends, including targeting posts, and paid as well as organic content.
· Document and analyze social media metrics for the Japan accounts, working closely with the communications team in the UNHCR Representation Office in Japan and with UNHCR¿s Corporate Communications Section on reporting, and feed learnings back to the social media team(s) in a timely manner to ensure the relevant work plan can adapt.
2. Social Media and Digital Partnerships
· Support the global Head of Social Media and the Senior Communications Officer in Tokyo to nurture and manage UNHCR's partnerships with social media and digital companies that have a presence in Japan, including but not limited to Line, Twitter, Facebook, Instagram, YouTube, LinkedIn and TikTok.
· Identify upcoming opportunities and best practices for strategic placement of UNHCR content on third-party platforms in Japan, including social and digital media companies, and in particular non-traditional UNHCR partners.
· Collaborate with the global Social Media Officer leading on influencer engagement and the Global Goodwill Ambassador Team to plan the best use of online voices, accounts, networks and fanbases of UNHCR¿s celebrity supporters (in Japan and globally), in order to meet the objectives of UNHCR¿s Olympics strategy.
3. Capacity building
· Analyze capacity gaps in the use of social media by key UNHCR staff and partners in Japan.
· Develop and conduct training sessions in Tokyo to strengthen the capacity of UNHCR and partner staff, and ensure that the output created for the Japan official and leadership accounts is in line with strategic priorities, the evolving nature of the social media world and UNHCR¿s communications needs.
· Develop and share guidelines and good practices, tailored to the work of UNHCR Japan.
4. Social Content Production and Publishing
· Produce original content for UNHCR¿s official and leadership accounts (in Japan and globally), including social video, working as part of a wider team for platforms which may include Instagram, TikTok, Facebook, Twitter, LinkedIn, YouTube and Line.
· Create and suggest compelling social media copy and provide bespoke messaging for social platforms that align with the broader communications strategy and objectives for the Olympic and Paralympic Communications strategy.

Essential minimum qualifications and professional experience required
The ideal candidate will have:
¿ A university degree in social media, digital journalism, communications, digital marketing, media or a related field. A Master¿s degree is desirable.
¿ Minimum of six years¿ experience working in communications, of which three years¿ should be in social media.
¿ Fluency in Japanese ¿ written and oral with excellent copy-writing skills for social media-required
¿ Fluency in English ¿ written and oral with excellent copy-writing skills for social media-required
¿ Experience managing branded accounts with one million or more followers
¿ Experience working with diverse platforms including Instagram, TikTok, Facebook, Twitter, LinkedIn, YouTube and Line
¿ Experience producing social media content around major events with a global reach, in particular sporting events
¿ Experience in analyzing social media analytics and metrics
¿ Knowledge and demonstrated experience in original video content creation; experience in filming on smartphones and light editing knowledge
¿ Demonstrated knowledge of social media best practices and the willingness to keep up to date on emerging platforms and trends
¿ Experience working in a multicultural environment and working with teams across different regions and time zones
¿ An understanding of working with Goodwill Ambassadors, celebrities or influencers and with global sports and corporate partners
¿ Experience developing and conducting training workshops on social media and speaking about social media in relevant public forums-desirable
¿ Experience in or demonstrated knowledge of using paid advertising on social media platforms ¿ desirable
¿ Experience working in an international non-profit context, and some knowledge of the UN system and the humanitarian community ¿ desirable

Location
The successful candidate will be based within the UNHCR Representation in Tokyo, Japan.

Conditions
UNHCR closely tracks the performance of all social media content and identifies effective messaging, formats and strategies. Material developed by the Social Media Officer will be measured for impact and efficacy.
The incumbent will attend regular editorial meetings and other meetings as required and confer regularly with team members, including the Head of Social Media.
Performance will be assessed on an ongoing basis, with established goals, regular informal feedback, and a formal assessment at the end of the contract period.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, traveling, processing, training or any other fees).

 

 

________________________________________________________________________

This is how cinfo can support you in the application process for this specific position: 

 

  • Before you apply for this position: Improve your application documents by registering for a Job Application Support
  • When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals.  

 

Interested in a career with multilateral institutions? Read more:  

Working with the United Nations 
Working with International Financial Institutions 
For Swiss nationals 

________________________________________________________________________

 

More details

Type of contract: Staff (Permanent and Fixed Term)

Macro-area: South / East Asia and Pacific

Level of experience: Senior Professional, more than 5 years

Area of work Definition: Advocacy, Media and Communication

Type of organisation: Multilateral Organisations

Map

Share this job ad
Powered by arca24.com logo
Other job ads posted by this Company: LOADING...

Similar job ads

Internship for Partnership and Advocacy

Japan, Tōkyō, Tokyo - UNICEF empImg

The Division of Public Partnerships (PPD) works to strengthen UNICEF's position as a partner of choice for children's right among governments and public actors around the world. The intern will acquire direct practical experience in PPD Tokyo's work and the United Nations system by supporting the office's advocacy, communication and visibility activities under general guidance of the supervisor (Public Partnership Specialist).   UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.  Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.  And we never give up.  For every child, hope The UNICEF Internship Programme offers qualified and eligible students at both Headquarters (HQ) and Country Offices (CO) the unique opportunity to acquire direct practical experience in UNICEF's work and the United Nations system under the direct supervision of experienced UNICEF staff. How can you make a difference?  Purpose of the assignment The Division of Public Partnerships (PPD) works to strengthen UNICEF's position as a partner of choice for children's rights among governments and public actors around the world. The intern will acquire direct practical experience in PPD Tokyo's work and the United Nations system by supporting the office's advocacy, communication, and visibility activities, under the general guidance of the supervisor (Public Partnership Specialist). Specific tasks: Under the supervision of the Public Partnership Specialist, PPD Tokyo, the intern will - Assist the Team's efforts to enhance donor visibility and UNICEF's advocacy messages by gathering and organising information for key counterparts and media - Update and improve the Tokyo office's website and social media accounts as necessary - Assist the team in translating UNICEF messages, press releases, and other publications - Provide logistical support for events, consultations, and workshops that the office will organize - Any other tasks assigned by the supervisor  Duration of assignment: Between July 2024 and December 2024 (more than 3 months, up to 6 months) The duty station is Tokyo, Japan.   To qualify as an advocate for every child you will have?  - Currently enrolled in a university or a graduate school or those who graduated from schools within two years. Professional experiences are desirable. - Available for work in the office at least 4 days per week for 3-6 months. - Interested in child rights, child protection, education, health, nutrition, water and sanitation, gender, and so on. - Experience and/or knowledge of international cooperation as well as humanitarian and development assistance. - Experience in translating communication materials is highly desirable.    - Experience in public relations and/or event management is an asset. - Experience in video editing is an asset. - A high level of proficiency in both written and oral languages of English and Japanese is required. - Ability to work with MS Word, Excel, and PowerPoint.   For every Child, you demonstrate...  UNICEF's Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF competencies required for this post are... (1) Builds and maintains partnerships(2) Demonstrates self-awareness and ethical awareness(3)Drive to achieve results for impact(4)Innovates and embraces change(5) Manages ambiguity and complexity(6)Thinks and acts strategically(7)Works collaboratively with others. During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here. UNICEF is here to serve the world's most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.   Remarks:   Payment of stipend: PPD Tokyo will provide a lump sum of JPY 5,500/ day, inclusive of transport costs.    Work modality: Work modality is negotiable.  Depending on the team's schedule which follows PPD Tokyo's hybrid work modality (combination of working in the office/teleworking), interns may be asked to work from home on a certain number of days in a week.  The selected candidate is solely responsible for ensuring that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).  How to apply: Applicants are requested to apply through this online system by 30 April 2024.  When you apply, please attach your CV (both in English and Japanese) and a cover letter in English to state the majors/areas of your study and the reason for your application.  Kindly note that applications without an attached Japanese resume will not be considered. Please specify when and how often you are available for work during the proposed period (July 2024 ? December 2024) in your cover letter.   Only qualified applicants will be short-listed and notified for further screening and interview.  Thank you for your understanding.   This is how cinfo can support you in the application process for this specific position:  - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).  - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):  - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.  - Benefit from free interview/assessment preparation by registering here: [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.​   
...
companyImg
25/03/2024 - 30/04/2024
  Don’t show this message again
Couldn't you find any job ads suitable for you?
Sign up! You will be considered for future ads.