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Search for "Human Resources Manager"

Human Resources Manager  

Site

Democratic Republic of Congo, North Kivu, Goma

Sector:

Nonprofit/Community/Social Services/International Cooperation

Role:

Other

Date of last update: 18/02/2024

activities 

Company presentation

Working for Medair is a unique and rewarding experience that encompasses so much! Medair's purpose is to save lives and relieve human suffering in the world's hardest to reach and devastated places. Are you an experienced professional, inspired by your faith to care for others? Are you willing to give of yourself to work in tough places, going the extra mile to restore dignity and hope to people in crisis? We have teams of incredible people recruited from all around the world, working in difficult contexts. They forge bonds with colleagues that last a lifetime. You can make a real difference in the world.  Medair has opportunities for people like you to excel, to grow, and to be challenged. Bring your values, passion, and commitment, and consider a career with Medair.

Job description

Role & Responsibilities

Working as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care the Human Resources Manager is responsible for managing all in-country aspects of human resources for the programme. With a particular focus on nationally recruited staff, on a day-to-day basis this will involve recruitment, staff policy development, co-ordination of training and general staff well-being. All HR activities are conducted in line with Medair policies and procedures and in accordance with local employment legislation and practice. The Human Resources Manager also works with field management and GSO on in-country issues for internationally recruited staff.

 

Project Overview

Emergency health projects targeting displaced, war affected and vulnerable populations in NE Congo. Developmental projects aimed at long term and sustainable behaviour change in general population and state health employees to improve public health outcomes.

 

Workplace & Working conditions

Field based position in Goma, Nord Kivu, Eastern DR Congo

 

Starting Date / Initial Contract Details

As soon as possible. Full time, 24 months

 

Key Activity Areas

Human Resources Management for Nationally Recruited Staff (NRS)

  • Manage day-to-day Human Resource activities of programme as they relate to nationally recruited staff
  • Develop, update and review policies of National Staff which included staff handbook, HR related procedure manuals or any other exiting policies, to ensure documents and practices meet requirements of Congolese law
  • Work as a gatekeeper to ensure personnel management matrices are followed by line managers or team leads
  • Support line managers as necessary on disciplinary action and grievance procedures, ensuring correct procedures are followed and records are kept in accordance with Medair guidelines and local labour law
  • Liaise with other NGOs, local service providers and field management to ensure salaries & benefits for nationally recruited staff are in-line, meet local labour legislation requirements & within budget. Aim for salaries to remain aligned with NGO local market.
  • Participate in proposal budgets, to ensure the personnel tab in budgets are updated and correct
  • Collaborate with finance manager on budget monitoring and control on personnel tab by updating staff matrix
  • Function as bridge between Medair and staff for a good communication channel: conduct regular meeting, election and communication with representative of staff union...

Human Resources Management for Internationally Recruited Staff (IRS)

  • Liaise with relevant stakeholders on HR issues for internationally recruited staff: support line management to identify staffing needs, co-ordinate in-country processes (visas, work permits) for all incoming staff & visitors, ensure new staff receive relevant & appropriate briefing, full induction & handover is carried out, organise appropriate debriefing, support key stakeholders on disciplinary action & grievance procedures, following correct procedures and records kept in line w/Medair guidelines

Performance Management & Training Development

  • Oversee performance management to ensure line managers conduct performance appraisals within the required timeframes and that the necessary paperwork is completed according to the latest guidelines
  • Provide line managers with any necessary training, advice, mentoring and coaching on performance management or any other relevant areas of HR management or procedures for their team
  • Support line managers identify local staff training needs, run trainings and development plan in accordance with Medair strategy
  • Source in-house and external training opportunities as appropriate, working within budgetary and operational constraints, as well as promote the usage of Medair e-learning platform for all staff

Quality Management

  • Maintain a comprehensive and correct information in HRIS by updating staff information in the system in a timely manner in order to be able to produce report on a weekly and monthly basis
  • Maintain other work-related records and documentation according to programme procedures. This may include staff plans, attendance records, holidays, sickness, other absences, training records, insurance, pensions, other benefits, taxes...
  • Organization and maintenance of HR documentation, for accountability and ensure audit preparedness
  • Ensure regular visits to different base offices where HR teams are, to provide training and to implement the controls checklist

Staff Management

  • Direct manage and oversee the programme HR staff including recruitment, day-to-day management, development and training, appraisal and coaching...
  • Of dotted line manages HR staff at different base to provide technical advice and support when needed

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair's international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • University degree in relevant subject or equivalent professional qualification
  • 2 years' Relevant professional experience in administration / human resources position
  • Good French (spoken and written) & good English (spoken and written)
  • Computer literate with good working knowledge of Microsoft Excel, Word and Outlook

 Experience

  • Previous experience working in a cross-cultural setting, preferable in HR sector
  • Team-player but also able to work independently, creative, open-minded, flexible, self-learner
  • Able to develop, coach, train and support other team members, both international and national staff
  • Strong organisational and time management skills
  • Capacity to work under pressure and manage personal stress levels
  • Diplomacy in interactions with local authorities
  • Good inter-personal, conflict resolution and strong leadership skills
  • Able to cope with basic living conditions in the field and during field trips
  • Problem solving ability
  • Excellent communicator
  • Commitment to best practice
  • Consultative management style
  • Accountable decision maker

All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.

 How to applyPlease ensure you are fully aware of the:

a) Medair organizational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.

c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair Page.

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

More details

Working hours (%): 80-100%

Type of contract: Staff (Temporary)

Macro-area: Sub-Saharan Africa

Level of experience: Junior Professional, 1 to 3 years

Area of work Definition: Human Resources Management

Type of organisation: NGOs

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ECR also manages strategic communications for the World Bank's Regions and Global Practices and leads the management of reputation risk.   External and Corporate Relations for Eastern and Southern Africa (ECRAE): The External and Corporate Relations Department for Eastern and Southern Africa (ECRAE) manages strategic communications in support of the Bank's work in the region. In particular, the communications program is directed at building understanding and support for the work of the World Bank and ensuring the full spectrum of views and information is brought into the Bank's decision-making. The mission of ECRAE is to connect and engage with diverse stakeholders, promote an informed and evidence-based debate about development in the region, and enhance the Bank's reputation as an effective development partner for the countries in the region. ECRAE's key audiences include government officials, think tanks and researchers, business leaders, civil society organizations, development partners, journalists, and internal decision makers within the World Bank.   Responsibilities: The External Affairs Officer will be expected to develop a clear narrative & strategic communication around key issues, build effective stakeholder networks to support the green, resilient and inclusive transformation of the DRC, proactively deploy advocacy and campaign strategies, manage reputational risk, disseminate results and support internal communications.   The specific duties and accountabilities include: Development and implementation of communication strategies: Responsible for planning, design, and implementation of strategies to promote effective communications with external and internal audiences on World Bank-financed operations, research products, and campaigns. Help determine the most effective content and communications interventions to address challenges.   Risk and issues management on high-risk operations in DRC: Monitor perceptions, track shifts in opinion, and respond to inquiries. Publish, and package facts about project goals and milestones. Provide political economy analysis including regular monitoring of the media.   Partnership and stakeholder relations: Identify stakeholders, opinion leaders and influential organizations in DRC and guide a strategy of engagement with these stakeholders, which might range from media and parliamentarians to faith-based organizations to business associations. Responsible for convening stakeholder groups for consultations and structured dialogues around projects, knowledge outputs, and country development priorities, as well as regular press briefings and other ad hoc engagements.   Production of communication products: Responsible for planning and delivering a range of compelling products that tell for the story of the World Bank's operational goals, results and knowledge in the DRC – ranging from press releases and Op-Eds to web features, documentary videos, brochures, Q&As, briefing notes, speeches, and updates to the country website and related World Bank social media channels.   Support operations: Provide advice and support to operational teams, as well as input throughout projects cycle, including comments during project preparation.    Selection Criteria - Master's degree with 5 years of relevant experience or bachelor's degree with 10 years of relevant experience, in a relevant discipline (communication, journalism, international affairs or other related fields).   - Excellent written and spoken command of English and French, and the ability to convey complex ideas in a creative, clear, direct, and lively style.   - Strong understanding and experience with digital content and social media.   - Sufficient understanding of project management concepts to propose and develop drafts of communications plans and strategies with minimal supervision.   - Able to apply standard project management tools, methodologies, and processes; able to identify and mitigate project risks as well as manage project issues.   - Experience working in an international organization and on development issues.   - Knowledge of, and experience working with the Democratic Republic of Congo government and public institutions, ideally national and subnational, CSOs, universities and other key actors in the DRC. - In-depth knowledge of international trends and political/economic issues related to development.   - Strong diplomatic, interpersonal, and teamwork skills; sensitivity to working in a multicultural environment; flexible attitude toward shifting demands.    - Demonstrated ability and personal organization skills to multitask, take initiative, personal ownership, and accountability to meet deadlines, work under pressure, and achieve agreed-upon results.   [World Bank Group Core Competencies](https://bit.ly/2kbIA7O) The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.   This is how cinfo can support you in the application process for this specific position:  - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).  - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):  - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.  - Benefit from free interview/assessment preparation by registering here: [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). 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28/03/2024 - 07/04/2024
New!

Roving Project Support Manager

Democratic Republic of Congo, Kinshasa, Kinshasa - Medair International empImg

Role & Responsibilities The Roving Project Support Manager is key to the efficient and effective running of operations in the area to which they are assigned. This varied and challenging role involves covering for the support functions including the Project Support Manager, Human Resources Manager, Logistics Manager and Finance Manager. More specifically, this will involve coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles. In the absence of the Project Coordinator, the Roving Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.   Project Overview Medair delivers life-saving multisectoral interventions to emergency affected populations in eastern DRC in difficult to access areas and despite security challenges. Sectors of interventions are health, nutrition and WASH In terms of outbreaks, the Eastern Part of DRC where Medair is providing support sees frequent disease outbreaks, such as as measles and cholera. In this context, access and quality to Primary Health Care is a priority.   Workplace & Working conditions Field based position in D.R.Congo.   Starting Date / Initial Contract Details ASAP. Full time, 12-24 months.   Key Activity Areas Roving Project Support Management - Ensure the smooth running of the assigned base including staff supervision, maintenance and liaison with landlords, contractors and suppliers - Supervise all financial activities to ensure all cash management needs, reporting deadlines and internal and external audit requirements are met - Ensure all internal financial controls are in place and that Medair and donor guidelines are followed, oversee preparation of weekly closing and monthly financial reports, review reconciliations done by financial assistants. - Manage base budget(s), ensure expenditure is within set guidelines, ensuring all funds are well and timely spent in accordance with donor requirements and time frames. - Oversee all human resource activities, supporting line managers as required in areas such as recruitment, induction, training, appraisals, disciplinary action, etc. - Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc. - Provide logistical support to programme staff and field bases, including managing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff - Ensure accurate and efficient procedures are maintained in logistics, particularly in the areas of procurement, storage and transportation - Monitor that regular computer back-ups, virus updates and routine maintenance are carried out and provide IT trouble-shooting if required - In collaboration with the PC work with field managers and GSO staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements - Manage and track expenditure of assigned budget, including supporting Project Managers to do quarterly pipeline analyses, ensuring that spending is in accordance with donor requirements and time frames and notifying the relevant field managers of any necessary adjustments Security Management - In the absence of the PC, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff - Follow the instruction of the PC, to ensure the availability of emergency equipment - Provide support in managing security incidents as required, including the writing and submitting of incident reports Administration - Draw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed - Submit accurate and timely internal reports as required by field management and HQ and contribute on request to external reports - Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with Medair and donor requirements Staff Management - Manage and oversee the assigned programme support staff including recruitment, day-to-day management, performance monitoring, disciplinary, development and training, appraisal, etc. - Hold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work Communication - Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements - Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships - Work to strengthen internal communication, support, and mutual understanding between support functions and programs as appropriate to your work level and area of influences. Quality Management - Promote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and are the most up to date versions and guidelines are followed - In conjunction with relevant managers review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, both on systems and on-going work, to ensure the best use of Medair assets and resources Team Spiritual Life - Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts. - Work, live, and pray together in our Christian faith- based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayer, and words of encouragement. - Encouraged to join and contribute to Medair's international prayer network. Qualifications - University degree in relevant subject or equivalent professional/technical qualification - Strong French (spoken and written). Good English (spoken and written).  Experience - Post-qualification management experience in a relevant profession - Experience working in a cross-cultural setting, preferable in a support role - Capacity to work under pressure and manage personal stress levels - Creative, open-minded, flexible, self-learner - Good understanding of cross-cultural issues. Diplomatic - Attentive & hospitable to colleagues, visitors at the team house - Able to cope with basic living conditions in the field and during field trips. Problem solving ability - Excellent communicator. Good numerical and report writing skills - Commitment to best practice - Able to oversee multiple tasks, prioritising and delegating as required - Strong leadership skills. Consultative management style. Accountable decision maker - Able to build trust and enforce procedures. Strong organisational and time management skills - Coaching and training skills  How to applyPlease ensure you are fully aware of the: a) [Medair organizational values](https://www.medair.org/jobs/our-culture/) b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, [Medair's accountability policies and best practices](https://www.medair.org/accountability/). c) [Medair Relief & Recovery Orientation Course (ROC)](https://www.medair.org/jobs/roc/) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our [Medair Page.](https://www.medair.org/positions/roving-project-support-manager-drc/) Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.
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28/03/2024
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