Roving Protection & AAP Officer in Coastal Countries (Ghana, Cote d'Ivoire, Togo, Benin), P3, based in Lomé, Togo or Abidjan, Ivroy Coast BackgroundAssisting more than 100 million people in over 80 countries each year, the World Food Programme (WFP) is the leading humanitarian food security organisation - saving and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience. To achieve its mandate, WFP must ensure that it reaches the right people and that it manages its relationship with those individuals and their communities in a responsible, accountable, and effective manner.WFP has launched a Protection and AAP Policy at the global level in 2020. This policy set out to embed protection in the organization's work in conflict situations and disaster response in order to improve the impact of food assistance on people whose rights are threatened by violations and abuses. WFP acknowledges that it is required to prevent and respond to protection risks associated with hunger and WFP programmes in all contexts and to craft successful protection outcomes for affected populations. WFP has also developed a Community Engagement Strategy (2022-2025) aiming at operationalizing some of the objectives of the Protection and AAP policy. Additionally, WFP's humanitarian access strategies are based on acceptance from affected populations and communication with communities is one of the main components to achieve that. Countries across the Sahel and Lac Tchad Basin regions are facing a crisis of unprecedented scale and complexity with a spillover of displaced populations to West Africa's coastal countries. The already fragile context, experiencing cyclical hunger seasons, is being further destabilized due to conflicts that are resulting in the forced displacement of populations and creating a rapidly expanding humanitarian crisis across the region. National budgets otherwise allocated to education, health and agriculture, are being diverted to address humanitarian needs. Despite these efforts, there is clear evidence that the insecurity and violence is escalating, and the number of conflict-affected people is projected to significantly increase in the coming months. WFP is currently rolling out its Global Assurance Project with standardized Complains and Feedback Mechanisms(CFM) process with a special focus on strengthening assurance measures in identified high risk countries (Mali, Chad, Burkina Faso, Niger, Nigeria, Central African Republic) and there is a clear need to create synergies with the different CwC initiatives in order to achieve WFP Protection and AAP Policy objectives. Scope of duties / objective of the position :The Roving Protection & AAP Officer is a technical expert, supporting the CO's in Gulf of Guinea COs (Benin, Côte d'Ivoire, Togo and Ghana) in building long-term internal protection capacity and strengthen community engagement skills of programme teams and WFP partners, leading to stronger people-centered programming in WFP coastal country operations. This position will be based out of Abidjan ou LoméHer/his role is to support Protection/AAP staff in the respective CO's to mainstream protection. The Roving Protection & AAP Officer advises not only technical teams but also Management on the centrality of protection and implementation of the WFP AAP & Protection Policy. TasksUnder the guidance of the DCD/HoP and in coordination with the technical counterparts at RBD (Regional Humanitarian Advisor, Regional CwC Officer) the Roving Protection & AAP Officer will: 1. Provide technical support to COs in the development of Community Engagement for AAP action plans (CE4AAP) and their operationalization. 2. Provide trainings, and (on-the job) coaching to WFP and partner staff in the field to strengthen community engagement and protection mainstreaming, including on PSEA. 3. Provide guidance in developing communication material for communication with engagement that is context-specific and inclusive: radio messages, outreach materials etc, including on PSEA. 4. Support the CO to develop, review or revise AAP tools (SOPs, CFM FAQ, ToRs, check-lists etc.) for the set-up of a functional CFM, comprising of different CFM channels accessible to affected populations. 5. Support the CO in establishing/diversifying accessible and culturally appropriate CFM channels such as Help Desks and community-based complaint committees Requirements Education and experience: Swiss nationality or Swiss work permit (type C) · University degree or comparable education with Master's degree;· At least 5 years of practical experience – preferably in fragile contexts – in development cooperation and/or humanitarian aid, at least 3 years of which in developing countries or countries in transition and in the thematic areas of "Protection"; · Contextual knowledge of West Africa preferable · Proficiency level French and English Professional competences: · In-depth knowledge on AAP and Protection;· Good knowledge of other protection-related issues such as GBV, child protection; · Expertise in protection programming, "Do-No Harm", community-based approaches, protection mainstreaming;· Demonstrated analytical skills and strategic thinking; Networking skills Self-competence: · Self-responsibility and independence, goal- and result-orientation Social competence:· Ability to work in a team and in a complex set-up;· Intercultural communication skills; · Conflict management skills. · Intercultural sensitivity, sensitivity to gender issues. Duration of mission: 12 months, start date May 25, or tbdDuty Station: Lomé, Togo, or Adidjan, Côte d'Ivoire Thank you to send your complete application (letter of motivation, cv, copy of diplomas) by 24.4.25 to: Odette Mauron, HR Field, odette.mauron@eda.admin.ch, with copy to:Isabelle Mellana, HR Field. Isabelle.mellana@eda.admin.ch. Published: 7.4.25/MZI
