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Job Offer(strictly no recruitment agencies)Join MSF OCG as a Head of General Fundraising (maternity cover)!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks. Context & missionProvide strategic leadership to the Public Fundraising Unit to drive donor engagement, sustainable fundraising growth, and effective team and resource management in alignment with organisational objectives.The General Public Fundraising Unit is one of the 9 units within the Communication and Fundraising Department of Médecins Sans Frontières Switzerland. The Head of the Unit develops, recommends, and implements the direct marketing, middle donor and donor care strategy for retention, acquisition, and reactivation activities as part of the unit's annual action plan and budget.Together with the team, s/he is responsible for the preparation, implementation, and analysis of donor retention, acquisition, reactivation, and conversion campaigns, as well as for the day-to-day management of donor relations and gift administration. Tasks & Responsibilities Strategic Leadership & Fundraising Oversight·     Define and lead the definition and implementation of the overall General Public Fundraising strategy in alignment with the strategic objectives of Médecins Sans Frontières Switzerland.·       Oversee retention, acquisition, reactivation, and conversion actions for general public donors, middle donors, and legacy donors.·       Identify strategic priorities and opportunities to support the growth and sustainability of fundraising revenue.·       Lead the coordination and follow-up of departmental action plans ensuring the achievement of strategic and budgetary objectives.·       Ensure alignment of the unit's donor acquisition, engagement, and retention activities with those developed by the digital and regular donor acquisition teams Oversee resource allocation and ensure optimal use of unit budgets and resources. Team Leadership & People Management·       Manage, coach and support the coordinators/managers of the Direct Marketing, Donor Care, and Middle Donors teams.·       Oversee the overall coordination, performance, and engagement of a broader team composed of staff members and volunteers.·       Define the strategic direction of the team, set objectives, and monitor team effectiveness and managerial performance.·       Support managers in optimizing processes, working methods, and team organization.·       Support the development of skills, autonomy, and expertise of managers and their teams.·       Foster a culture of collaboration, accountability, and continuous improvement across the department.·       Ensure effective communication and information sharing across teams. Fundraising Campaigns & Operational Oversight·       Oversee retention, acquisition, reactivation, and conversion campaigns led by the fundraising teams.·       Ensure overall oversight of projects and activities included in the unit action plan.·       Ensure consistency and quality across fundraising activities for all donor segments.·       Oversee external service providers and ensure the quality of partnerships and deliverables.·       Validate operational priorities and support teams in the management of strategic projects.·       Ensure operational efficiency across fundraising activities and promote continuous process improvement. Performance Management, Reporting & Innovation.·       Define Objectives and key results (OKRs) and key performance indicators (KPIs) related to donor acquisition, engagement, retention, service quality, and fundraising performance.·       Oversee reporting frameworks, performance analysis, and monitoring systems for fundraising campaigns and activities.·       Provide strategic recommendations based on data analysis, donor trends, and operational performance insights.·       Identify opportunities for optimization, innovation, and continuous improvement across teams.·       Ensure oversight of data quality and promote best practices in donor data management and analysis.·       Monitor sector trends, innovations, and best practices related to fundraising and donor relations. Cross-functional Collaboration & Representation·       Ensure effective collaboration and alignment across the Direct Marketing, Donor Care, and Middle Donors teams and with other units of the department.·       Foster information sharing, knowledge exchange, and best practices within the Communication & Fundraising Department and across other departments.·       Represent the General Public Fundraising department in internal meetings, cross-functional projects, and institutional initiatives.·       Maintain active relationships with external professional networks, including Swissfundraising.·       Participate in international meetings and working groups related to fundraising and donor engagement activities when relevant.·       Contribute to strengthening cross-department collaboration and the development of transversal initiatives. Other Responsibilities·       Participate in strategic meetings and projects within the Communication & Fundraising Department.·       Provide regular reporting to Management on departmental performance, challenges, risks, and resource needs.·       Identify and escalate key issues impacting departmental activities and propose appropriate solutions.·       Contribute to organizational development and institutional projects related to fundraising and donor engagement.·       Undertake any additional projects or responsibilities assigned by Management.  Your profileEducation·       University degree or higher education qualification in marketing, fundraising, project management, or a related field.Experience·       At least 7 years of experience in fundraising and direct marketing within the humanitarian or non-profit sector, including direct mail, telemarketing and digital engagement activities.·       At least 5 years of experience in team management and staff development within complex organisational environments.·       Proven experience in managing cross-functional projects and external service providers.·       Strong understanding of humanitarian issues and commitment to humanitarian principles.Languages·       Full professional proficiency (written and spoken) in at least two of the following languages: French, German, and English. Proficiency in all three languages is a strong asset.·       Knowledge of Italian is an asset.Skills/ Technical competencies·       Solid understanding of donor database management and CRM environments.·       Strong knowledge of direct marketing retention techniques and communication tools applied to fundraising within a non-profit organisation.·       Proficiency in project management and reporting tools.·       Strong numerical and analytical skills with advanced proficiency in MS office software, particularly Excel.Behavioral & Managerial Competencies·       Strong people management and leadership skills.·       Strong strategic and problem-solving skills, with the ability to prioritise effectively and adopt a systemic and holistic approach.·       Ability to drive innovation and continuous improvement.·       Excellent interpersonal and communication skills, with a positive and collaborative approach.·       Proactive approach with a strong sense of autonomy and accountability.·       Flexibility and ability to work effectively under pressure.Terms of employment·       Full-time position 90% (36h/week)·       Fixed-term contract, 9 months·       Working place: Geneva, Switzerland·       Ideal start date: August 17th 2026·       Gross monthly salary (for 100%): from CHF 9997.- to CHF 11217.- (salary commensurate with equivalent experience and internal salary grid)·       Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.·       Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.·       Relocation support available for eligible candidates. How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is June 21st, 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

Join MSF OCG as a HR Functional Referent!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.Context & missionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).The mission of the HR Functional Referent is to support the successful integration of Workday within MSF OCG in its second phase (Field). The functional perimeter is yet to be determined in alignment with the other team members.Under the supervision of the HR Business Project Manager, The HR Functional Referent will ensure that the design reflects the business needs and the functional requirements. He/she will collaborate with the Change team ensuring that new HR solution is effectively adopted by the key users in this perimeter.The responsabilities of the position may evolve according to the different phases of the project.Tasks & ResponsibilitiesRequirements Gathering and AnalysisCollect, consolidate, analyze the business needs for the perimeter.Validate the business needs consistency with governance and validation HR bodies when necessaryAnalyse fonctionnelle, Solution Design, and DocumentationCollect functional requirements, business rules and localization specifications in scopeAssess impacts or potential regressions on our current configurationComplete and maintain the documentation (workbooks, process maps)Translate the business needs into functional specifications and deliver to the External Workday IntegratorSupport the data team and provide the functional requirements for data mappingDocument reporting requirementsChange Management and CommunicationSupport and contribute to the Change management stream: Identify change impacts and provide recommendationsParticipate in the adoption effort.Testing and Quality AssurancePrepare the Testing campaign (write the test scenarios, assign the tests to the SME's, support and train SME's, follow up of defects) and ensure the scope is fully tested.Execute tests scenarios as neededLog the relevant tickets during the Testing phase and monitor/track their resolution by our provider.Training and SupportContribute to the training effort (review material, facilitate trainings and demos)Provide support to the end users and the SME's.Meetings and CollaborationContribute to team meetings and ad hoc committees.Coordinate with transversal internal teams including HR Operations, Finance, IT Business Analyst, HRIS program team, Change and Communications Manager, and HR Transformation team.Your profileExperienceRequired: recent MSF OCG experience, ideally in the field+2 years of MSF experience a mustPreferred: Previous experience in similar project or IT Tool implementationt.LanguagesEnglish and French are the working languages of MSF Switzerland.Fluency in both English and French is required for these positions (oral and written)..Ability to translate technical complexity into clear, actionable decisions for non-technical stakeholders.Behavioral & Managerial CompetenciesStrong interpersonal skills with a demonstrated ability to foster collaboration and build trust with colleagues from diverse backgrounds.Ability to work autonomously.Ability to deliver, flag roadblocks and come up with alternative solutions.Active listening and influencing skills.Ability to partner with both IT and functional counterparts in a seamless way.Ability to obtain consensus and federate people.Decisive and conciseExcellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behaviour and attitudes.Terms of employmentFull-time position 100% (40h/week)Fixed-term contract, 6 monthsWorking place: Geneva, SwitzerlandIdeal start date: As Soon As PossibleGross monthly salary (for 100%): from CHF 7'870.- to CHF 9'029.- (salary commensurate with equivalent experience and internal salary grid)Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.Relocation support available for eligible candidates.How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is June 7th, 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

Join MSF OCG as a MEDICAL POLYVALENT RESPONSIBLE (RMP) Cell 4!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.Context & missionMédecins Sans Frontières (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics and endemic diseases. In the MSF Operational Centre of Geneva (OCG), the steering and implementation of field programmes is under the responsibility of an Operations Department, which includes direct medical support to field implementation ensuring fundamentals are reached in all projects. The development of technical and/or strategic solutions adapted to complex medical challenges faced in the field, or to fulfill chosen medical ambitions, is under the responsibility of a Medical Department. Collaborative work between the two departments is considered a cornerstone for the organisation to improve the general quality of its projects and the level of care for patients.OCG has set up a matrix organisation to support its operations. An operational cell is responsible for providing supervision and support necessary for the implementation of quality operational projects.The operational cell is the direct interface with the field and is made up of a multi-disciplinary team of 6 members: a programme manager (PM or "RP" – Responsable de Programmes), his/her deputy (DPM – "ARP"), and experts from the medical (RMP), logistics, finance and human resources departments.The Medical Polyvalent Responsible (RMP) will be working in the Operations Department.As a member of the cell's multidisciplinary team (the cell) and based on the propositions from the country coordination teams, the Medical Polyvalent Responsible (RMP) advises and provides support to the RP and the Medical Coordinator in conceiving and developing medico-operational strategies in order to best achieve the project objectives. He/she identifies the strategic medico-operational priorities in order to adapt the medical support and expresses the needs in terms of expertise to be developed by the Medical Department. He/she follows up the monitoring of the medical activities and ensures the medical fundamentals are reached in the frame of good practices and minimum of standards implementation. He/she checks the coherence between medical resources and medico-operational objectives.Tasks & ResponsibilitiesThe frame for medical support inside OCG, leading to further emphasize the role of the Operations Department in the following key areas:·       In relation to the general responsibilities for programme management, identifying the strategic medico-operational priorities in order to adapt support and coordinate necessary expertise.·       Providing a direct medical support to field teams. It relies, on the mastering and implementation of fundamentals, the creation of practical tools, on-site mentoring and capacity building.·       Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.·       Creating a better integrated work between Operation and the Medical Departments, through collaborative work platforms as RMP's weekly forum and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices. Towards the coordination and the cell:·       Ensures the medical pertinence and adequacy of the projects with the MedCo·       Matches the medical & institutional ambitions with the operational reality and needs in the field (adaptability, feasibility)·       Contributes to the development of medical policies and strategies by sharing context-specific experiences and by checking their field adequacy.·       Support the missions in the development of a medical advocacy and/or Operational research agendaHe/she contributes with his/her health and medical experience to the definition of objectives and intervention strategies, adapted to the project's context, particularly through direct support to coordination (Medical Coordinator):Shares his/her health and medical experience to determine the intervention strategiesAdvises the Medical Coordinator in terms of needs assessments and analysis of medical data gathered during exploratory missionsHe/she checks the coherence between medical resources and medico-operational objectivesValidates job profiles and skills and approves matching according to the matching process rules.Supervises the Medical Coordinator in terms of adequate monitoring of field pharmacy management (and kit management), the proper implementation of national staff health policies and the respect of medical supply rules.Participates in the process of approving a project through the consolidation of project documents (PoA, project committee, definition of objectives and indicators, adequate means and resources, logical framework and realistic timeframes).He/she follows-up the monitoring of the medical activities and provides medical follow-up for projects through systematic analysis, feedback on sitreps, quarterly and annual reports and regular project visits.Supervises field analysis of the epidemiological context of the countries under his/her charge.Participates in the capitalising of field experiences and technical support needs (lessons learned), identifying the obstacles to good medical practices in the projects and promotes or puts forward proposals for innovative technical tools in order to facilitate medical work.Answering to Medico-Operational needs·       He/she ensures the medical fundamentals are reached and the medical support is contextualized in the frame of good practices and minimum standards implementation.·       Contributes through the process of consolidation and prioritisation of medical support needs, to the yearly PoA objectives and activities and the programming of additional support and expertise priorities. Matches them to the capacities of the Medical Department, depending on the specificity and required investment.·       Provides direct technical support and guidance to the Medical Coordinator regarding all aspects of his/her function, through advice, coaching and transfer of knowledge and skills.·       Ensure medical solutions (protocols, minimum standards, best practices, guidelines, innovative tools, etc.) are properly implemented in the field.·       Responsible for the adaptation of the tools and means to the needs, making sure it provides a benefit for operations.·       Creates space for the matching of medical recommendations to operational reality, monitoring the integration of medical policies depending on the context and guides the Medical Coordinator in developing the resulting strategies.Towards the collaborative platforms and the Medical Department·       He/she identifies the needs in terms of expertise to be developed by the Medical Department and contributes to the improvement of medical practices.·       Participates and/or animates thematic forums/collaborative platforms and medical seminars, including with the Medical Department during POA development, and for deeper moments of medical reflection such as an annual results review.·       Encourages and proposes the development of operational research projects: Informs and updates Medical Coordinators, identifies operational research needs, integration in operational objectives, follow-up, participation in the drafting of scientific articles linked to results obtained in the field.·       Undertake advocacy initiatives, provide medical documentation of populations in distress and link with the Access to Essential Medicines Campaign.·       Participate in the annual exercise to rationalise and prioritise project support needs in collaboration with L&D and Dmed·       Through the new OCG Collaborative Teamwork Framework 2026, the roles of the cell members are foreseen to evolve over the next years to reflect more of a mentoring capacity than a decisional one, and the scope of this JD may evolve accordingly, with the details yet undefined Your profileEducation·       Medical doctor (preferred) or nurse·       Medical or paramedical degree·       Diploma in Tropical Medicine or Public/International Health/Epidemiology is an assetExperience·       3 – 5 years professional experience in developing countries·       A diversity of MSF experience, possibly as a Medical Coordinator or similar medical managerial position in another health organization·       Knowledge of recent developments in the field of humanitarian relief, international public health and tropical medicine.·       Experience with field research in resource poor settings is an asset·       Proven affinity with advocacyLanguages·       Fluent in English and French·       A 3rd language is an advantageKnowledge·       Strong knowledge of Excel·       Knowledge of HAY methodology is an asset·       Knowledge of HR information systems such as Homere or similar HRISPersonal Competencies·       Understanding of medical humanitarian work with regards to the medical-technical and the political dimensions.·       Ability to analyse medical and structural issues.·       Program management and project design & monitoringPersonal Qualities:·       Team management and cooperation·       Strategic vision·       Problem solving and service oriented·       Results and quality oriented·       Planning and organizing, ability to solve complex organizational issues.·       Good analytical and synthesis skills·       Strong interpersonal skills, team spirit, networking and communication and information sharing skills·       Ability to travel Terms of employment·       Full-time position 100% (40h/week)·       Contract duration: 3 years (renewable once)·       Working place: Geneva, Switzerland·       Ideal start date: July 1st, 2026·       Gross annual salary (for 100%): from CHF 110'652.- to CHF 126'228.- (salary commensurate with equivalent experience and internal salary grid)·       Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.·       Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.·       Relocation support available for eligible candidates.How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is May 31st, 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications. APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.