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médecins sans frontières suisse  

Site: Switzerland, Geneva, Geneva
Website:
Sector: Nonprofit/Community/Social Services/International Cooperation
Company size: 500 employees or more

MSF ou Médecins Sans Frontières est une organisation humanitaire internationale qui apporte une aide médicale d'urgence à des populations confrontées à des crises menaçant leur survie, et ce, depuis bientôt cinquante ans. D'ailleurs Médecins Sans Frontières a reçu le prix Nobel de la Paix en 1999. Zones de conflits armés, épidémies, pandémies, catastrophes naturelles ou accès limité aux soins de santé, voici nos terrains d'intervention. Toutes ces situations nécessitent des ressources médicales et logistiques adaptées dont les autorités sanitaires et les ministères de la Santé ne disposent pas, ou pas en nombre suffisant, c'est pourquoi une assistance médicale internationale est essentielle aux populations.

 

Si vous avez entendu parler des actions humanitaires MSF, c'est parce que MSF prend la parole publiquement pour tenter de faire sortir une crise de l'oubli, alerter l'opinion sur des exactions commises loin des caméras, critiquer les insuffisances du système de l'aide, ou lorsque l'assistance est détournée de son objectif premier pour servir des intérêts politiques. 

 

Réunies autour d'une même charte, les équipes de MSF sont composées de personnel médical, logistique et administratif venant de tous les continents. Volontaires internationaux ou employés localement, ces équipes apportent leurs secours dans le respect des principes de l'action humanitaire et de l'éthique médicale.

Chez MSF, nous nous engageons à avoir une culture inclusive qui encourage et soutient les diverses voix de nos membres du personnel. Nous nous efforçons de créer des lieux de travail où des équipes de personnes ayant des origines, des caractéristiques, des perspectives, des idées et des expériences différentes travaillent ensemble pour la mission sociale de MSF afin de créer de meilleurs résultats pour nos patients et les communautés avec lesquelles nous travaillons.

Nous accueillons les candidatures de personnes de tous les sexes, âges, orientations sexuelles, nationalités, races, origines, religions, croyances, capacités et toutes autres caractéristiques de diversité.

MSF ne tolère pas l'exploitation et les abus sexuels, ni aucune forme de discrimination ou de harcèlement, y compris le harcèlement sexuel. Tous les candidats sélectionnés seront donc soumis à une vérification des références.

Depuis sa création par quelques bénévoles en 1981, MSF Suisse et le centre opérationnel de Genève a bien grandi ! Aujourd'hui, plus de quatre cents salariés, aidés de bénévoles soutiennent les 73 projets sur le terrain.

 

Si vous souhaitez rejoindre nos équipes terrain consultez les profils recherchés sur notre site :

https://www.msf.ch/travailler-avec-nous

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médecins sans frontières suisse

Safeguarding advisor

Switzerland, Geneva , Geneva

Join MSF OCG as a Safeguarding advisor!  We are looking for passionate candidates ready to contribute to our humanitarian mission. Below, you will find the job details and the qualifications we are looking for. Inclusivity and Diversity at MSF Do your qualifications and experience not exactly match all requirements of the job? At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with. We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification. We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.  MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks. Context & mission Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter). The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers.   OCG is strengthening its institutional safeguarding capacity. As part of this evolution, the former Abuse and Behavior Unit will become the Safeguarding Unit, reflecting MSF's commitment to the four pillars of safeguarding: prevention, detection, reporting, and response. The Safeguarding Unit will be reinforced by two Safeguarding Advisors and a Case Management Lead. The Safeguarding Advisors will provide technical expertise and support departments in developing policies, tools, and solutions that advance safeguarding objectives.  The Case Management Lead will ensure the timely, effective, and high-quality management of complaints and reports received by the Unit, including allegations of abuse, fraud, and corruption. In parallel, the Operational Department will establish an Operational Safeguarding Manager position. This role will lead the implementation of safeguarding across programmes, provide strategic support to operations, and coordinate the deployment of the flying safeguarding team to support the achievement of safeguarding objectives according to the context and needs of each mission. The Safeguarding Advisor is a key role in providing analysis, tools and policies to foster an environment free of abuse for MSF staff, patients and communities. Tasks & Responsibilities Bring in relevant external expertise to facilitate the safeguarding need analysis closely with departments and field teams to identify challenges, risks and gaps in the implementation of safeguarding objectives.  Lead the development of guidance, solutions, policies, tools, learning content at OCG level to strengthen capacity, promote effective knowledge transfer, and support consistent implementation across departments and field teams Apply a pedagogical approach to the design and delivery of safeguarding content to ensure it is accessible, engaging, context-appropriate, and relevant to different roles and levels of responsibility (including staff, patient caregivers, and community members) Consolidate organizational knowledge on the prevention, detection and reporting of abuse to translate lessons learned into practical tools, training and coaching modules on safeguarding.  Bring in relevant external expertise to facilitate the safeguarding need analysis closely with departments and field teams to identify challenges, risks and gaps in the implementation of safeguarding objectives.  Lead the development of guidance, solutions, policies, tools, learning content at OCG level to strengthen capacity, promote effective knowledge transfer, and support consistent implementation across departments and field teams Apply a pedagogical approach to the design and delivery of safeguarding content to ensure it is accessible, engaging, context-appropriate, and relevant to different roles and levels of responsibility (including staff, patient caregivers, and community members) Consolidate organizational knowledge on the prevention, detection and reporting of abuse to translate lessons learned into practical tools, training and coaching modules on safeguarding.  Your profile Education Master's degree or equivalent in a field relevant to this profile (e.g. law, social or organizational sciences, psychology, social work etc.) Experience 2 to 5 years of experience in MSF programs and/or in any comparable non-governmental organisations. Proven experience and technical expertise in a relevant field, preferably within NGOs, charities, or international organizations is an asset. Experience in leading and conducting workplace administrative investigations in the Humanitarian sector is a plus. Languages Fluency in at least two of the following languages: French, English, Arabic, or Spanish Skills / Qualities Active Listening, Effective Verbal Communication, Written Communication, Persuasion & Influence, Cross-Cultural Sensitivity, Analytical Thinking, Critical Thinking, Creativity & Innovation, Integrity & Ethical Judgment, Commitment to Humanitarian Principles, Accountability, Compliance & Policy Adherence, Transparency & Honesty Terms of employment Full-time position 100% (40h/week) Open-ended contract Working place: Geneva Ideal start date: As soon as possible Gross annual salary (for 100%): from CHF 94'440.- to CHF 108'348.- (salary commensurate with equivalent experience and internal salary grid) Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period. Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member. Relocation support available for eligible candidates. How to apply Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines: CV (maximum 2 pages) Cover letter (maximum 1 page) Documents must be submitted in either English or French. The application deadline is September 20th, 2026. We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications. APPLY All applications will be treated confidentially. Only shortlisted candidates will be contacted. Please note that we do not wish to use the services of recruitment or placement agencies. 

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27/08/2026
médecins sans frontières suisse

Référent et Administrateur Fonctionnel SIRH – LIGO RUN

Switzerland, Geneva , genève
Nonprofit/Community/Social Services/International Cooperation
Other

Rejoignez MSF OCG en tant que Référent et Administrateur Fonctionnel SIRH – LIGO RUN!Nous cherchons des personnes passionnées et prêtes à contribuer à notre mission humanitaire.Découvrez ci-dessous les détails du poste et les qualifications que nous recherchons.Inclusivité et Diversité chez MSFVos qualifications et votre expérience ne correspondent pas exactement à toutes les exigences ?À MSF OCG, nous nous engageons à promouvoir une culture inclusive qui soutient et amplifie les voix diverses de nos collaborateurs. Nous nous efforçons de créer des environnements de travail où des équipes de personnes aux parcours, caractéristiques, perspectives, idées et expériences variés collaborent pour faire avancer la mission sociale de MSF et améliorer les résultats pour nos patients et les communautés avec lesquelles nous travaillons.Nous comprenons que certaines personnes peuvent hésiter à postuler si elles ne répondent pas à toutes les exigences du poste. Les recherches montrent que cela est particulièrement vrai pour les femmes. Si vous pensez que votre profil correspond bien à ce poste, nous vous invitons à postuler, même si vous ne remplissez pas toutes les qualifications listées.Nous encourageons les candidatures de personnes de tous genres, âges, orientations sexuelles, ethnies, origines, religions, croyances, situations de handicap et toutes autres caractéristiques de diversité.MSF ne tolère aucune exploitation ou abus sexuels, aucune forme de discrimination ou de harcèlement, y compris le harcèlement sexuel. Tous les candidats sélectionnés feront l'objet de vérifications de références.Contexte & MissionMédecins Sans Frontières est une organisation médicale et humanitaire internationale indépendante qui fournit des soins aux personnes dans le besoin, aux personnes touchées par des catastrophes naturelles ou causées par l'homme et aux victimes de conflits armés, sans discrimination et sans tenir compte de la race, de la religion, des croyances ou de l'appartenance politique (Charte de MSF).Ce poste est ouvert à titre temporaire jusqu'à fin 2027, dans le cadre de la phase de stabilisation et de structuration de RUN LIGO, notre nouveau SIRH, après le déploiement de Workday.Le rôle répond à un besoin spécifique d'administration fonctionnelle et de référent système pendant une période de transition, durant laquelle le modèle de gouvernance, les rôles globaux et les modalités de gestion du tenant Workday partagé entre plusieurs entités MSF doivent encore être consolidés.Le/la titulaire contribuera activement à la mise en place d'une structure de tenant partagé cohérente, durable et adaptée aux besoins d'OCG et des autres entités MSF concernées.La finalité du poste est d'assurer l'administration fonctionnelle de LIGO/Workday pour OCG, avec un focus spécifique sur les référentiels, les structures organisationnelles, les données structurantes, les rôles, la sécurité fonctionnelle et les règles de fonctionnement du système.En complément du rôle de Référent fonctionnel RH / Business Analyst – LIGO RUN, ce poste assure la stabilité opérationnelle des éléments structurants du système, la qualité et la cohérence des données de référence, ainsi que le support fonctionnel avancé sur les sujets d'administration.Dans un contexte de tenant Workday partagé avec d'autres entités MSF, le/la titulaire contribue à définir, documenter et stabiliser les pratiques d'administration fonctionnelle, les règles de gouvernance et les modalités de coordination nécessaires à un fonctionnement commun, clair et durable.Principales responsabilitésAdministration fonctionnelle du systèmeAdministrer et maintenir les éléments structurants de LIGO/Workday relevant du périmètre OCG, notamment les organisations, structures hiérarchiques, unités, positions, populations, règles d'appartenance et données de référence RH.Assurer la cohérence, la qualité, la traçabilité et la bonne gouvernance des données structurantes dans Workday.Réaliser ou coordonner les activités de configuration fonctionnelle relevant de l'administration système, dans le respect des règles communes LIGO et des contraintes du tenant partagé.Contribuer à l'administration fonctionnelle des rôles, accès et éléments de sécurité, en lien avec les règles de gouvernance définies et les équipes compétentes.Veiller à ce que les évolutions de paramétrage soient documentées, testées, validées et alignées avec les impacts fonctionnels, organisationnels et inter-entités.Support RUN spécialiséAssurer le support fonctionnel de niveaux 0, 1, 2 et 3 sur les sujets liés à l'administration fonctionnelle, aux référentiels, aux organisations, aux positions, aux rôles, à la sécurité fonctionnelle et aux données structurantes.Analyser, qualifier et traiter les demandes et incidents liés au paramétrage ou aux référentiels système.Identifier les demandes nécessitant une expertise complémentaire ou une escalade vers la TMA (Tierce Maintenance Applicative), les équipes IT, les rôles globaux LIGO ou les autres entités MSF.Assurer le suivi des tickets complexes jusqu'à leur résolution, y compris la qualification, la coordination, les tests et la validation fonctionnelle avant mise en production.Contribuer à l'analyse des incidents récurrents, des causes racines et des actions correctives ou préventives liées à l'administration du système.Gouvernance du tenant partagéContribuer à la consolidation du modèle de fonctionnement du tenant Workday partagé entre OCG et les autres entités MSF.Participer à la définition et à la documentation des règles communes d'administration fonctionnelle, notamment sur les référentiels, structures, rôles, responsabilités, circuits de validation et principes de gouvernance.Identifier les zones de dépendance, d'impact ou de risque entre entités lors des évolutions de configuration ou de référentiels.Participer aux échanges de coordination avec les autres entités MSF, les rôles globaux LIGO, l'AMS/TMA et les équipes projets afin de garantir l'alignement des pratiques.Contribuer à la clarification progressive des rôles et responsabilités entre OCG, les autres entités MSF, les rôles globaux, les équipes RUN et les partenaires externes.Formaliser les apprentissages issus de la période transitoire afin d'alimenter la future organisation cible du RUN et du tenant partagé.Qualité des données et cohérence organisationnelleÊtre garant, dans son périmètre, de la qualité des données de référence et de la cohérence des structures organisationnelles dans LIGO.Mettre en place ou contribuer à des contrôles permettant d'identifier les incohérences, doublons, erreurs de paramétrage ou écarts aux règles communes.Travailler avec les équipes RH et les parties prenantes concernées pour corriger les anomalies et améliorer la fiabilité des données structurantes.Contribuer à l'amélioration continue des règles de gestion, nomenclatures, processus d'administration et standards de documentation.Appuyer les initiatives visant à renforcer l'usage de données fiables pour le pilotage RH, la prise de décision et la transformation RH d'OCG.Évolutions, projets et intégrationsParticiper aux évolutions, correctifs, releases Workday et projets ayant un impact sur les référentiels, organisations, rôles, sécurité fonctionnelle ou données structurantes.Contribuer aux activités d'analyse fonctionnelle, de configuration, de tests, de recettes, de préparation à la mise en production et de support post-déploiement.Participer aux travaux liés à l'intégration progressive d'autres entités, modules ou fonctionnalités dans l'environnement LIGO.Contribuer aux projets interconnectés avec LIGO, notamment lorsque des impacts existent sur les structures organisationnelles, les données de référence ou les règles de gestion.Participer, si nécessaire, aux travaux liés à VENA ou à d'autres systèmes intégrés afin d'assurer la cohérence entre LIGO et l'écosystème applicatif RH/finance/organisationnel.Documentation, transfert de connaissances et transitionDocumenter les règles d'administration, paramétrages, décisions de gouvernance, cas complexes et bonnes pratiques.Contribuer à la constitution d'une base de connaissances permettant à l'équipe RUN de renforcer son autonomie sur les sujets d'administration fonctionnelle.Accompagner la montée en compétences des autres membres de l'équipe RUN sur les référentiels, organisations, rôles, sécurité fonctionnelle et règles de gouvernance du tenant partagé.Soutenir les nouveaux référents fonctionnels ou contributeurs RUN dans leur prise de poste par la passation, le mentoring et le partage d'expérience.Préparer la transition vers le modèle cible post-2027 en assurant la capitalisation des connaissances, la clarification des responsabilités et la documentation des processus stabilisés.Profil recherchéExpérience & connaissancesExpérience significative en administration fonctionnelle SIRH, idéalement dans un environnement Workday HCM.Bonne compréhension des processus RH opérationnels et des données structurantes associées.Expérience en support applicatif, RUN post Go Live, maintenance applicative ou gestion d'évolutions fonctionnelles.Expérience souhaitée sur l'administration des organisations, référentiels, positions, rôles ou règles de sécurité dans un SIRH intégré.Expérience dans un environnement multi-entités, mutualisé ou partagé fortement appréciée.Compréhension des enjeux de gouvernance, de qualité des données, de traçabilité et de coordination inter-entités.Expérience dans un contexte de transformation, de stabilisation post-déploiement ou de construction d'un modèle de support cible appréciée.CompétencesAdministration fonctionnelle SIRH.Paramétrage fonctionnel et gestion des référentiels.Analyse, qualification et résolution d'incidents.Gestion de tickets et coordination avec AMS/TMA ou partenaires externes.Tests fonctionnels, recettes et validation avant mise en production.Documentation des règles de gestion, paramétrages et processus.Analyse d'impacts fonctionnels, organisationnels et inter-entités.Sensibilité forte à la qualité des données, à la sécurité fonctionnelle et à la gouvernance système.Capacité à structurer des pratiques communes dans un environnement partagé.Coordination transverse avec équipes RH, IT, projets, RUN et partenaires externes.LanguesAnglais et Français courant indispensable.Qualités personnellesRigueur, fiabilité et attention au détail.Forte orientation service et support utilisateur.Capacité d'analyse, de priorisation et de résolution de problèmes.Posture de référent, avec capacité à expliquer, documenter et transmettre.Esprit collaboratif et capacité à travailler dans un environnement multi-acteurs.Adaptabilité dans un contexte évolutif, transitoire et en construction.Capacité à faire le lien entre besoins opérationnels, contraintes système et enjeux de gouvernance.Sens de la continuité, de la capitalisation et de la transmission en vue de la future organisation cible.Conditions de travailPoste à temps plein 100% (40h/semaine)Contrat à durée déterminée jusqu'au 31.12.2027Lieu de travail : GenèveDate de début idéale : Octobre 2026Salaire annuel brut (à 100%) : de CHF 94'440.- à CHF 108'348.- (salaire en fonction de l'expérience équivalente et de la grille salariale interne).Vacances payées : 25 jours par an, pro rata temporis, plus les jours fériés suisses tombant pendant la durée du contrat.Caisse de pension : contribution à la caisse de pension (2e pilier-LPP) couverte à raison de 3/4 par MSF et 1/4 par l'employé.Aide à la relocalisation en cas de déménagement d'un autre pays vers la Suisse.Comment postulerLes candidats sont invités à soumettre leur candidature via uniquement notre plateforme de recrutement en respectant les conditions suivantes.CV (maximum 2 pages)Lettre de motivation (maximum 1 page)Les documents doivent être rédigés en français ou en anglais.La date limite de dépôt des candidatures est fixée au 20 septembre 2026.Veuillez noter que nous nous réservons le droit de clore cette offre plus tôt si nous recevons un nombre suffisant de candidatures de qualité.POSTULEZ ICILes candidatures seront traitées de manière confidentielle (https://www.msf.ch/travailler-avec-nous/declaration-confidentialite-candidates-msf-suisse).Seules les personnes présélectionnées seront contactées.Nous ne souhaitons pas utiliser les services d'agences de recrutement ou de placement.

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24/08/2026
médecins sans frontières suisse

UREPH Researcher

Switzerland, Geneva , Geneva
Nonprofit/Community/Social Services/International Cooperation
Other

Join MSF OCG as a UREPH Researcher!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.Context & missionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).The UREPH (Research Unit on Humanitarian Stakes and Practices) of Médecins Sans Frontières (MSF) Switzerland was created in 2006 and aims to improve the way MSF projects are implemented in the field and to participate in critical thinking on humanitarian and medical action, notably by producing publications and organizing conferences and debates. The UREPH carries out research that enables a better understanding of operational challenges and fosters an analytical and reflective approach to humanitarian practices and issuesAs part of a small team, the Researcher is amongst the leading persons within MSF Switzerland/Operational Center Geneva (OCG) for the capitalisation and the research around operational and ethical issues. She/He represents MSF-CH in various forums regarding these aspects (academic gatherings, communications events, etc.). She/He is also expected to be available to carry other tasks (field visit, teaching, etc.) if compatible with the approach of the main research.She/He must have a polyvalent profile and be capable of rapid conceptualisation of the issues at stake in current and emerging themes. The post requires general interest, knowledge, and MSF field coordination experience, as well as an ability to take on ad hoc dossiers depending on the circumstances and requests from other departments. The Researcher must be capable of working autonomously, yet hand in hand with external and internal networks, drawing on the latter to secure awareness of current thinking/approaches and position her/his output for maximised use and impact. The Researcher is directly under the responsibility of and reports to the head of UREPH.Tasks & ResponsibilitiesTo contribute to the generation and dissemination of knowledge pertaining to humanitarian action, its stakes and practices, relevant to current MSF programmes:Publication of peer-reviewed research articles, through academic journals with international readershipStudy design and formulation of methodologyField collection of specific data as neededCollection of bibliographyArticle writing (as main contributing author)Article submission and editorial correspondenceArticle finalisation according to peer reviewsArticle publicationPresentation of research results in internal (MSF) and external meetingsSubmission of abstractsAttend conferences or other meetings relevant to research topicsTo contribute to building partnerships between MSF and humanitarian, academic or public health institutions, and think tanks:Representation of UREPH in external meetings, workshops or consultationsLectures on humanitarian action, ethical issues or related topicsParticipation in workshops or high-level events and consultationsTo lead or participate in internal debates, so as to challenge institutional and operational policies and initiate constructive critical reflection on how our organisation both functions and delivers its medico-humanitarian assistance:Liaise with other MSF sections on themes of common interestsStimulate critical thinking on these issues and push forward the development and improvement of adequate responses to these challengesYour profileEducationMaster's degree in social sciences, global health, public health, political sciences, medical anthropology or a related field (PhD a plus)ExperienceExperience in the field with MSF is compulsoryExperience in field researchExperience and ability to build and animate a network of resourcesAcademic publications a plusLanguagesFluency in French and English (compulsory)Skills/ Technical competenciesExcellent writing and analytical skillsAbility to synthesise informationPersonal Abilities/QualitiesTeam spirit while able to work autonomouslyOrganised and structured way of workingStrong responsiveness and flexibilityAbility to show initiativeTerms of employmentOpen-ended contract, part-time position (90%)Working place: Geneva, Switzerland, with possible field visitsIdeal starting date: 15 october 2026Gross annual salary: from CHF 102'180.- to CHF 116'484.- (salary commensurate with experience and according to internal salary grid)Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.Relocation support available for eligible candidates.How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is September 13, 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

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companyImg
24/08/2026
médecins sans frontières suisse

Case Manager Lead

Switzerland, Geneva , Geneva
Nonprofit/Community/Social Services/International Cooperation
Other

Join MSF OCG as a Case Manager Lead!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.Context & missionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).OCG is strengthening its institutional safeguarding capacity. As part of this evolution, the former Abuse and Behavior Unit will become the Safeguarding Unit, reflecting MSF's commitment to the four pillars of safeguarding: prevention, detection, reporting, and response.The Safeguarding Unit will be reinforced by two Safeguarding Advisors and a Case Management Lead. The Safeguarding Advisors will provide technical expertise and support departments in developing policies, tools, and solutions that advance safeguarding objectives.The Case Management Lead is responsible for ensuring the timely, effective, and high-quality management of complaints and reports received by the unit concerning allegations of abuse against persons, as well as fraud and corruption.The Case Management Lead oversees the day-to-day administrative case management related to alerts and complaints received by the organisation. This role ensure that MSF Standards of Case Management are followed and all reports concerned are addressed with professionalism and in a timely manner. The role includes directly managing reporting and complaints, while overseeing and providing guidance to the case management team to ensure the timely, consistent, and high-quality handling of all cases. This role serves as a key liaison between internal and external stakeholders, facilitating communication and collaboration throughout the case management process to ensure its timely and successful completion. This role involves prioritising the investigation work of the case manager teams and providing strategic and technical guidance to support effective case management decision making.   Tasks & ResponsibilitiesEnsure that all reported complaints received by the teams are addressed and handled in accordance with the protocols in placeCoordinate all communications relating to case management, guaranteeing effective information sharing and collaboration among internal and external stakeholders.Ensure that strategic and technical advice is provided to case managers and other parties involvedEnsure decision making and application of any risk mitigating measures.Coordinate sharing of the case management outcomes with the relevant Committees part of the OCG governance and support the follow-up of decisions taken with the operational line and affected parties.Oversee the work of MSF case managers and investigation teams, providing the level of support, coaching neededConduct administrative investigation when need be or when delegated by the head of the safeguarding unitDevelop recommendations for continuous improvement, submitting these to the Head of the Safeguarding Unit to strengthen case management processes, performance, reliability.Your profileEducationand case investigation trainingExperience3 years of experience in Case Management supervision or in the conduct of administrative investigations required.Experience in Humanitarian NGO is an asset.LanguagesEnglish and French are the working languages of MSF Switzerland. They are essential.Arabic, Swahili, Spanish languages are an assetSkills / QualitiesCase management knowledgeProcess OptimizationCommitment to Humanitarian PrinciplesAccountabilityCompliance & Policy AdherenceTransparency & HonestyDecision-Making Under PressureCoaching & MentoringDelegationActive ListeningEffective Verbal CommunicationWritten CommunicationPersuasion & InfluenceCross-Cultural SensitivityAnalytical ThinkingTerms of employmentFull-time position 100% (40h/week)Open-ended contractWorking place: GenevaIdeal start date: As soon as possibleGross annual salary (for 100%): from CHF 102'180.- to CHF 116'484.- (salary commensurate with equivalent experience and internal salary grid)Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.Relocation support available for eligible candidates.How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is September 13th, 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

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24/08/2026
médecins sans frontières suisse

Operational Safeguarding Manager

Switzerland, Geneva , Geneva
Nonprofit/Community/Social Services/International Cooperation
Other

Join MSF OCG as an Operational Safeguarding manager!We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for.Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.Context & missionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers.OCG is strengthening its institutional safeguarding capacity. As part of this evolution, the former Abuse and Behavior Unit will become the Safeguarding Unit, reflecting MSF's commitment to the four pillars of safeguarding: prevention, detection, reporting, and response.The Safeguarding Unit will be reinforced by two Safeguarding Advisors and a Case Management Lead. The Safeguarding Advisors will provide technical expertise and support departments in developing policies, tools, and solutions that advance safeguarding objectives. The Case Management Lead will ensure the timely, effective, and high-quality management of complaints and reports received by the Unit, including allegations of abuse, fraud, and corruption.In parallel, the Operational Department will establish an Operational Safeguarding Manager position. This role will lead the implementation of safeguarding across programmes, provide strategic support to operations, and coordinate the deployment of the flying safeguarding team to support the achievement of safeguarding objectives according to the context and needs of each mission  Tasks & ResponsibilitiesLead the operational implementation of safeguarding across all programs, ensuring that safeguarding principles and technical standards, safeguarding risk assessments, and mitigation measures are effectively embedded into day-to-day operations.In collaboration with the flying team, guide and provide technical support to program teams in developing, operationalizing, and monitoring the implementation of the Mission Behavior Fundamentals, ensuring these measures are consistently applied and effectively integrated into operation department and programs including safe recruitment, safe programming, detection and local reporting mechanisms for patients, care takers and communities' membersMobilize, coordinate and deploy dedicated flying teams and provide technical safeguarding support in the rollout of the Mission Behavior Fundamentals and safeguarding priorities, in collaboration/concertation with the operational teams.Develop a program support model with dedicated locally appointed safeguarding human resources that ensures projects benefit from technical safeguarding expertise at both project and coordination levels.Ensure that local program dedicated resources are supported by both coordination and the flying referents through technical guidance and oversight of safeguarding implementation.Work in synergies and in a functional mode with the OCG head of safeguarding to ensure coherence and alignment with OCG positioning technical safeguarding standards, and organizational prioritiesWork in collaboration with deployed safeguarding staff and country teams to produce detailed country-level safeguarding situation and risk analyses that inform strategic decision-making, prioritize safeguarding actions in accordance with organizational objectives and operational realities, and oversee the implementation and effectiveness of safeguarding measures.Represent the Operations Directorate in internal and external meetings requiring operational and technical safeguarding input, analysis, or coordination related to the OCG Safeguarding Plan at programme level. Support any internal communication requesting the accountability of ops department in regards to safeguarding.Your profileEducationMaster Degree or equivalent in a field relevant to this profile (e.g. law, social or organizational sciences, psychology, social work etc.) an assetExperience5 to 10 years of experience in humanitarian projects management in MSF.Similar validated experience in technical expertise in the related field, preferably in non-governmental, charity or international organisations.LanguagesFluency in English and French are requiredKnowledge of another language (Arabic, Portuguese, Russian, Spanish) is considered an advantage.Skills & Personal AbilitiesProject management, organization & accountabilityManagement, Integrity & Ethical JudgmentRisk Assessment & MitigationCompliance & Policy AdherenceLeadership, team management, active listening and organizational skills.DelegationCultural sensitivityTerms of employmentFull-time position 100% (40h/week)Open-ended contractWorking place: Geneva, Switzerland, with frequent travel for field visitsSwiss residency while under contract mandatory (because of the frequent travel)Ideal start date: As soon as possibleGross annual salary (for 100%): from CHF 102'180.- to CHF 116'484.- (salary commensurate with equivalent experience and internal salary grid)Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.Relocation support available for eligible candidates.How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in either English or French.The application deadline is September 20th 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.APPLYAll applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

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21/08/2026
médecins sans frontières suisse

IT Project Manager (TIC Single Data Entry)

Switzerland, Geneva , Geneva
Nonprofit/Community/Social Services/International Cooperation
Other

We are looking for passionate candidates ready to contribute to our humanitarian mission.Below, you will find the job details and the qualifications we are looking for. Context:The Single Data Entry (SDE) project is a transformational initiative led by MSF to significantly improve the quality and efficiency of supply chain data entry in stock management processes (cargo reception, order preparation, stock count) across multiple operational centres (OC). The solution being developed revolves around a mobile application leveraging QR codes and AI-powered OCR technologies to automate data capture and integrate with MSF's existing supply chain systems. The project team is looking for an application manager to bring technical expertise and a capacity to coordinate with IT organizations across OCs to execute its test & deployment strategy and define the support model. Mission: The IT Project Manager is pivotal in developing and implementing the SDE solution to meet high standards and integrate smoothly with existing systems and stock management tools. Responsible for the successful delivery of IT solutions supporting the SDE program, this role ensures both business, functional and technical requirements are efficiently met. The IT Project Manager will work closely with diverse stakeholders to develop and implement tailored solutions, ensuring these are delivered on time, within budget, and aligned with strategic objectives. In this role, you will provide technical leadership within the SDE core team, manage the product development, and collaborate with technical experts from the four cosponsoring Operational Centers (OCs) of the SDE program. We are seeking an experienced IT Project Manager with a robust background in software development and a proven track record in leading mobile application projects. Join us at Médecins Sans Frontières and contribute your expertise! Occasional travel to the field or the Geneva Office can be expected. Scope of responsibilitiesCollaborate with IT working groups from co-sponsoring OCs to ensure building a viable, maintainable and deployable solutionLead end-to-end planning and delivery of the product development projectCollaborate and build relationship with suppliers to enable project successMonitor project progress and performance, identify variances, and drive corrective actions to keep delivery on track.Identify, assess and manage risks, issues, blockers and dependencies, including escalation where needed.Ensure readiness and support go-live of the solution in MSF missionsCoordinate testing, defect resolution, environment readiness, release planning and go-live activities, in collaboration with the Deployment Manager.Promote adherence to quality standards, security requirements, compliance needs, and operational readiness expectations.Lead workshop and activities to define the operating model and ensure successful transition to business-as-usual after implementationYour profileEducationMaster's degree in computer sciences, information systems, engineering, or a related field)ExperienceAt least 5 years of successful IT project management, with experience in developing, deploying, and maintaining mobile applicationsBroad technical proficiency across various roles, including developer, business analyst, technical lead, and project managerFamiliarity with working in an international setting, with prior humanitarian experience a plus.Previous experience with MSF is valued.LanguagesFluent in English and French.Personal qualitiesStrong ability to foster trust and collaboration in a multicultural and matrix setting. Strong communication skills Proactive and autonomousCommitted to the MSF values  Terms of employmentFull-time position 100% (40h/week)Fixed-term contract :  9 monthsPlace of work : Geneva, SwitzerlandIdeal start date: September 2026Gross annual salary (for 100%): from CHF 102'180.- to CHF 116'484.- (based on relevant equivalent experience and MSF's internal salary gridPaid leave: 25 days per year, prorated, plus any Swiss public holidays falling within the contract period.Pension plan: pension covered 75% by MSF, 25% by staff member.Relocation support available for eligible candidates. How to applyCandidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:CV (maximum 2 pages)Cover letter (maximum 1 page)Documents must be submitted in English or French. The application deadline is 09 August 2026.We reserve the right to close this vacancy earlier if we receive a sufficient number of suitable applications. APPLY  All applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not use the services of recruitment or placement agencies.  We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.All applications will be treated confidentially.Only shortlisted candidates will be contacted.Please note that we do not wish to use the services of recruitment or placement agencies.

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24/07/2026