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Role & ResponsibilitiesProvide technical advice and support to the field management and the health and nutrition staff. Develop, lead, monitor, and evaluate the health and nutrition aspects of the country programme. Coordinate and network at a senior level with national and regional health and nutrition authorities. Actively participate in health and nutrition sector coordination supporting the development of quality standards and protocols to improve the overall response. Lead on all health and nutrition elements of proposals and reports, development of strategy, providing capacity building for national and international staff, promoting best practice in the health and nutrition programmes, and contributing to the overall management of the country programme. Project OverviewMedair started a multisector response to the Ukrainian crisis in March of 2022. The health response has focused on re-establishing access to primary health care for affected populations and has included re-equipping health facilities with essential supplies and equipment, health facility repairs, training for health care workers and community health. Mental health and psychosocial support (MHPSS) is integrated into the response. The role will involve travel to support our various bases, and mentoring Medair staff. Workplace & Working conditionsField based position in Kyiv, Ukraine with frequent travel between locations. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months. Key Activity AreasHealth Project Technical OversightMaintain an overview of the country health and nutrition programmes and of the regional context, with a view to strategically developing new projects in current sites and/or surrounding areas.Give technical advice to field managers and GSO on potential involvement in new health and or nutrition interventions and internal health and nutrition capacity for implementation.Define policies, guidelines and protocols for the medical aspects of Medair's work in country, in consultation with GSO advisors, other field managers, and in line with relevant government, Sphere and WHO guidelinesProvide technical support to the health and nutrition teams in all project sites, including the evaluation and impact analysis of current projects, and the writing of donor proposals and reports within the timeframes.Carry out regular monitoring visits in conjunction with other field managers, ensuring that project objectives are met within the stated timeframes and in accordance with recognised international standards.Supervise and monitor the development of reporting systems for health and nutrition data collection (qualitative and quantitative), analysis and follow-up and feedback to relevant staff, donors, partners and other agencies.Provide input into the integration of beneficiary participation and accountability in all aspects of the project.Develop the country sector strategy in collaboration with the Senior Health and Nutrition Advisor.RepresentationDevelop and maintain relationships with Ministry of Health, UN, NGOs, donors, partners and other stakeholders, with the objective of raising public awareness of Medair and ensuring good co-operation and partnerships.Seek out networks or task groups on specific health and nutrition-related humanitarian aid issues and actively participate to improve the quality of the overall response.Accompany donors on field trips, and ensure programme details are transmitted in a timely manner.Represent Medair at national health cluster/sector, nutrition cluster/sector, coordination, sector and bilateral meetings, working groups, with national and/or local government departments and any other meetings or events, facilitating supportive synergies and overall progress in the health and nutrition sectors.Staff ManagementBe involved in the recruitment of health and nutrition staff for the country programme, providing advice on technical skills and experience.Ensure that all health and nutrition staff are adequately trained and create possibilities for capacity building, mentoring and coaching, within budget constraints. Plan and develop training material with support from GSO advisors. Support line managers in inductions and appraisals of health and nutrition staff.Financial ManagementWork with the relevant field managers and GSO staff to plan and construct health and nutrition budgets.Ensure the health and nutrition project expenditures are in line with approved budgets, advising on potential under/over spending and recommending appropriate corrective action.Quality ManagementEnsure health and nutrition projects are implemented in line with donor proposals and in accordance with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations, etc.Regularly assess and provide feedback and recommendations to GSO advisors, as well as field staff on the quality of health and nutrition programmes and interventions during field visits and at other relevant times.Maintain a resource library for the health and nutrition team and keep up-to-date with the latest trends and updates within the sector.Attend Medair's annual health and nutrition workshop, as well as periodic online meetings, with GSO advisors to keep up to date on recommendations and guidelines for Medair health and nutrition programming.Staff HealthOverall responsibility for staff health/occupational health procedures and compliance and development of procedures in-country.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. QualificationsClinical degree (nurse or doctor), or Public Health degree.Strong working knowledge of English (spoken and written). ExperienceAt least 3 years' experience in managing programmes in international public health work, with at least 1 year in humanitarian emergency context. Emergency response, A&E/ER experience.Experience in the design, monitoring of implementation and evaluation of public health programmes.Computer literate with strong working knowledge of Microsoft Excel, Word, Outlook and PowerPoint.Knowledge of humanitarian principles, Sphere and CHS Standards.Good report and proposal writing skills. Good negotiation skills. Excellent communication skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Support Manager works as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care. The Project Support Manager is key to the efficient and effective running of operations in the area to which they are assigned. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles. In the absence of the Project Coordinator, the Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders. Project OverviewMedair delivers life-saving multisectoral interventions to emergency affected populations in Aleppo, Hama and Idleb and specifically in response to the earthquakes in February 2023. Workplace & Working conditionsField position based in Aleppo, Syria. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 12 months with possible extension. Key Activity AreasProject Support ManagementEnsure the smooth running of the assigned base including staff supervision, maintenance and liaison with landlords, contractors and suppliers. Monitor that regular computer back-ups, virus updates and routine maintenance are carried out and provide IT trouble-shooting.Ensure that cash management meets reporting deadlines, internal and external audit requirements.Ensure all internal financial controls are in place and that Medair and donor guidelines are followed, oversee preparation of weekly closing and monthly financial reports, review reconciliations done by financial assistants.Manage base budget(s), ensure expenditure is within set guidelines, ensuring all funds are well and timely spent in accordance with donor requirements and time frames.Oversee all human resource activities, supporting line managers in areas such as recruitment, induction, training, appraisals, disciplinary action, etc. Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.Provide logistical support to programme staff and field bases, including managing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff.Ensure accurate and efficient procedures of procurement, storage and transportation within the logistic sector.In collaboration with the PC work with field managers and GSO staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements.Manage and track expenditure of assigned budget, including supporting Project Managers to do quarterly pipeline analyses, ensuring that spending is in accordance with donor requirements and time frames and notifying the relevant field managers of any necessary adjustments.Security ManagementIn the absence of the PC, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff. Follow the instruction of the PC, to ensure the availability of emergency equipment. Provide support in managing security incidents as required, including the writing and submitting of incident reports.AdministrationDraw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed.Submit accurate and timely internal reports as required by field management and GSO and contribute on request to external reports. Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with Medair and donor requirements.Staff ManagementManage and oversee the assigned programme support staff including recruitment, day-to-day management, performance monitoring, disciplinary, development and training, appraisal, etc.Hold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.CommunicationDevelop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Work to strengthen internal communication, support, and mutual understanding between support functions and programs as appropriate to your work level and area of influences.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and are the most up to date versions and guidelines are followed.Review, develop and implement systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, to ensure the best use of Medair assets and resources.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. QualificationsUniversity degree in relevant subject or equivalent professional / technical qualification.Excellent working knowledge of the English language (speaking and writing).ExperiencePost-qualification management experience in a relevant profession.Experience working in a cross-cultural setting, preferable in a support role.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWorking as an important member of a diverse team committed to serving the world's most vulnerable with practical and compassionate care, the Logistics Manager oversees the provision of the logistical support for the programme. The Logistics Manager is responsible for ensuring an effective supply chain is in place at all times, and that standard logistics and related administrative systems are established and implemented within Medair country programmes. The role provides strategic direction, management and evaluation of all aspects of logistics, ensuring relevant information, reporting and accountability requirements are met. The Logistics Manager also plays an important role in external representation, legal compliance, team leadership and capacity building of logistics staff. Project OverviewMedair implements WASH and Nutrition activities (with Protection & Inclusion dimensions) in the South that is chronically affected by drought, and in the South-East of Madagascar, that is regularly hit by cyclones. Medair also runs projects on Disaster Reduction Risk, from Antananarivo, and implements Emergency Response Projects in the country in collaboration with the National Disaster Government Management body. Workplace & Working conditionsField based position in Antananarivo, Madagascar with frequent visits to field locations. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 7 months. Key Activity AreasLogistics Management – Supply chainProvide technical oversight and monthly logistics status report, ensure proper supply chain management practices and procedures are in place according to Medair standards to provide optimum support.Proactively engage with key staff to ensure project planning and budgeting incorporates adequate funding for logistics capacity and resources. Provide support for and carry out logistics assessments.Support the management of the procurement process in an efficient & cost-effective manner.Locate and negotiate contracting for storage/warehousing that is secure, well-maintained, and meets health and safe working practice requirements. Ensure international and national transportation of freight by land, sea and air is in line with programme budgets and needs; ensuring the most cost effective and reliable means of transport is used for the timely delivery of supplies to projects.Support the maintenance of accurate filing systems (physical and cloud based), with documented and supported records of logistics transactions for audit purposes and submit logistics reports to the in-country management team, and GSO logistics pursuant with Medair policies and procedures.Assist GSO in the transition to the newly implemented finance software, FIN4U, and the Supply Chain Management software proactively.Ensure efficient support in the implementation of emergency responses during the cyclone season by building the staff logistics response capacity and with close coordination with the emergency response managementLogistics Management – ResourcesEnsure management of vehicle fleets; ensure appropriate allocation and safe use of vehicles throughout the programme and ensure servicing and maintenance schedules are adhered to. Ensure usage of fuel is correctly supervised, logged and recorded.Serve as Asset Management Focal Point for the Country Programme through the supervision and coordination of all matters regarding all types of equipment and assets including communication, IT and power, to ensure equipment are managed diligently.Liaise with the landlord(s) to ensure proper maintenance and optimum availability of facilities and utilities (e.g. electricity, water, phone-lines, physical security and building repairs).RepresentationRepresent Medair in a professional manner contributing to the creation of a positive image and overall credibility of the organization, notably through the application of Medair's mandate, ethics and values.Proactively engage with suppliers, partners, local authorities, other NGOs and clusters to plan, organise, and schedule distribution of goods and material to ensure coordination and adequate information sharing, address common problems and seek solutions.Financial managementCompile and validate the logistics component of all base and project budgets. Monitor spending of assigned budgets, and ensure they operate in line with guidelines for financial accounting and reporting practices.Staff ManagementManage and motivate staff with integrity and foresight, to ensure that they maintain the highest standards of accountability and professionalism. This includes recruitment, appraisal, objective setting, performance review, producing development plans, determination of training needs, etc.Ensure that all logistics and relevant programme staff are adequately trained and, if necessary, create possibilities for capacity building, mentoring and coaching. Provide cross training to project managers and other staff on warehouse and (drug) supply chain procedures to enable monitoring and spot checking of remote warehouses and stock points. Coordinate the delivery of training for national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs.Security ManagementGive support to Country Director (CD) and Deputy Country Director (DCD) in ensuring that security procedures for Tana and field bases are in place, security plans and other guidelines kept up-to-date, and that staff receive relevant security information; This includes reviewing security arrangements on a regular basis, maintaining communication, providing briefings and ensuring the availability of emergency equipment for the Tana base.This includes reviewing security arrangements on a regular basis, maintaining communication, providing briefings and ensuring the availability of emergency equipment.Ensure that movement procedures are adhered to by Tana-based Medair drivers.Provide support in managing security incidents as required, including writing incident reports.Make sure that every Medair staff that wants to drive a Medair vehicle (car, motorbike, quad) passes an appropriate driving test.On request of CD or DCD, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.Quality ManagementPromote and use the Medair operating procedures, ensuring that all standardised formats and guidelines are followed.Ensure designated projects are implemented in line with donor proposals and requirements, in accordance with Medair, donor, country and international standardsReview, develop and implement systems to improve transparency. Ensure adequate anti-fraud procedures are in place to detect and ultimately prevent loss or fraud.Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during field visits and at other relevant times.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsProfessional qualification in logistics or training in Supply Chain Management, Business Management.Strong working knowledge of English and French (spoken and written). ExperienceMinimum 2 years relevant logistics and management experience in emergency context.Experience of the management of budgets and the ability to prepare timely, complete and accurate reports.Experience working in a cross-cultural setting, preferable in the logistics sector.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWorking as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care the Finance Manager oversees the financial activities of the programme. Overseeing the financial activities of the programme, the Finance Manager carries out the various accounting functions required in order to provide accurate and timely information to donors, HQ, field management and the field teams on the financial status of the programme. This involves organising and further developing the financial processes required for the projects to function effectively as well as managing the finance team, providing coaching and training as required. Project OverviewMulti-sectoral relief programme in Madagascar including provision of Health, Nutrition, WASH, and NFI/emergency shelter services across fixed and emergency response locations. Workplace & Working conditionsField based position in Antananarivo, Madagascar. Starting Date / Initial Contract DetailsASAP. Full time, 24 months Key Activity AreasFinancial ManagementManage the day-to-day accounting functions of the programme including, but not limited to:Reconciling / verifying bank and cash amounts on a weekly basis.Ensuring payments are made in a timely fashion, as well as in line with Medair policies and procedures.Ensure prompt entry of all transactions for the programme into Field Connect, reviewing all transactions on a monthly basisCompiling the monthly cash needs forecast for the programme, ensuring that money is transferred between locations in a timely manner and that daily cash needs are met.Supporting field bases in financial matters, as required.Monitoring project spending on an on-going (monthly) basis, and provide feedback to project teams, and senior management as required.Ensure that Medair Finance Procedures are followed in all Country Programme's offices as part of internal control monitoring.Work with Budget holders, senior management and HQ staff in the preparation and development of budgets for projects and shared costs.Support the preparation of donor budgets and financial reports within the required time frameAllocate cost's to donors in line with contracts and donor regulations.Prepare for, manage and support internal and external field financial audits, providing all information required by local legislation, donors, HQ or other bodies.Support internal and external HQ financial audits as required.AdministrationMeet the finance related administrative requirements of Medair, donors, local legislation, suppliers, contractors and any other stakeholders, so that the financial aspects of the programme function efficiently, effectively and with integrity.Work with HR to ensure the preparation of monthly payroll list, payment and record-keeping of staff salaries and / or allowances is done in a timely manner and in accordance with local employment regulations, ensuring that all required statutory deductions are made and subsequently paid to the appropriate authorities.Support the HQ Finance Programmes Officer (FPO) in reporting to donors, providing relevant documents and narrative explanation of any anomalies or discrepancies.Staff ManagementManage and oversee the programme finance staff including recruitment, day-to-day management, staff development and training, appraisal, etc. Provide functional supervision to field Finance Officers.CommunicationDevelop and maintain a communication structure with colleagues to ensure they are kept informed of applicable financial activities and requirements, including the distribution of key financial information.SecurityControl and manage the security of in-country cash when held on site and when being transferred to other account holders.Conduct regular internal audits and report immediately any possible fraud or theftQuality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.Delegated ResponsabilitiesManagement and oversight of cash and bank payments, ensuring the control of cash flow and the accuracy of all supporting documentationAccurate and timely recording of all in-country financial transactionsPreparation of South Sudan Annual Accounts and coordinate audit of the accountsFinancial input for project budgets, donor proposals and reports in collaboration with field management and HQLegal compliance of Medair's in-country financial activities in accordance with Medair, donor, national and international requirementsLine management of finance staff, including recruitment, performance monitoring, disciplinary action, etc.Implementation and improvement of finance systems and policiesTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsCertified Public Accountant (CPA) completed.Strong working knowledge of English (spoken and written). ExperienceRelevant professional experience in a financial position for at least three years.Experience in a financial supervisory positionAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesOversees all programme and support activities in-country. Representing Medair in all issues relating to the country programme, the Country Director plays a key role in donor relations and manages the country strategy and the project implementation in conjunction with senior field managers. Project OverviewIn response to the ongoing crisis in Syria, Medair's programme in Jordan is delivering emergency assistance to refugees in non-camp settings and vulnerable host communities in northern Jordan. Projects are in the sectors of Health, Protection and cash transfer and Psychosocial support services. Workplace & Working conditionsPosition based position in Amman, Jordan.Amman and surrounding areas offer a wide range of opportunities for exploring Jordan's heritage.The team lives in comfortable apartments located near the office, which offer space for privacy. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 24 months. Key Activity AreasLeadership and ManagementDesign, update and evaluate the country strategy, in conjunction with the relevant senior programme managers and GSO staff. Consider community needs, donor criteria and strategies and an exit strategy in order to facilitate the long-term planning and development of the projects in the country.Manage the overall programme and support functions, including reviewing and refining the management structures and overseeing the development and maintenance of operational procedures for individual projects and support functions.Analyse humanitarian needs, trends and political developments in the country of operation and the surrounding region in order to anticipate new projects and initiatives.Ensure all programme activities and support functions comply with applicable national and international laws and regulations, including in-country registration.Donor Relations ManagementDevelop and maintain contact with the in-country representatives of relevant funding partners (e.g. institutional donors or private donor organisations) in order to secure funding for the country programme.Oversee the drafting and presentation of all proposals, operational and financial reports related to the country programme, in collaboration with the relevant Senior Programme Managers and Global Support Office staff.CommunicationDevelop and maintain relationships with authorities, donors, media, other NGOs and embassies with the objective of raising public awareness and identifying funding opportunities and other potential partnerships.Ensure that the Global Support Office Communication and Engagement Department receives appropriate material for communication and fund-raising activities.Ensure that timely programme reports are updated and submitted to Global Support Office.Financial ManagementSupport the planning and construction of project budgets, in collaboration with relevant senior programme managers and Global Support OfficeManage the spending within the programme in-line with the approved budgets. Analyse projected cash flow, decide on the timing of major procurements, oversee audits and anticipate where over or under spending may occur and ensure necessary action is taken.Ensure sufficient and appropriate controls are in place to prevent fraud and that relevant staff receive the required information and training to minimise the risk of occurrence within the country programme.Security ManagementOversee the updating and implementation of country location security plans, guidelines and manuals.Ensure appropriate security procedures and awareness are maintained throughout the country programme.Take the lead on decision making and contingency planning during security incidents or threats.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.Ensure country programmes are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and CHS standards, WHO recommendations, etc.Ensure frequent and appropriate monitoring and evaluation of programme activities and outputs, implementing corrective actions as required.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in a relevant subject such as Management / Development Studies / Business Administration or in a relevant technical subject.Strong working knowledge of English (spoken and written). Ability to speak, or willingness to learn Arabic. Experience5 years post-qualification experience in a management position.3 years post-qualification experience in a complex humanitarian emergency.Experience in the design, monitoring of implementation and evaluation of humanitarian / emergency programmes. Experience in dealing with donors and government officials.Knowledge of Humanitarian Essentials, Sphere and HAP Standards and other international humanitarian guidelines and protocols.Advanced planning, assessment and analytical skills. Good report and proposal writing skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesProvide leadership and oversight of all aspects of the operational aspects of implementation, including programme and support. The DCD also plays a key role in external representation, legal compliance grant management, programme coordination and team leadership.Project OverviewMedair has been operational in Syria since January 2015, with a Country Office based in Damascus, and 3 field bases in the following locations: Damascus (Rural Damascus, Homs and South Syria), Aleppo, Deir Ez-Zor.The programme is active in Medair's key sectors: Health and Nutrition (support of basic health services including infrastructure repair, equipment and capacity building), Protection (in particular support of people with physical disabilities), WASH (small- to medium-sized repairs of water and sanitation networks) as well as Shelter (rehabilitation of household shelters and distributions of NFIs).Workplace & Working conditionsField based position in Damascus, Syria.Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 to 24 months.Key Activity AreasProgramme LeadershipActively develop, lead and coordinate the programme teams and ensure quality and timely programme delivery. To deputise for the Country Director in their absence.Proactively contribute to the strategic direction and development of the Programme.Operations ManagementOversee programme implementation in consultation with the relevant managers and in accordance with the project proposals, and ensure objectives are met within the required time frames and budgets.Facilitate cross cutting communications with country teams. Implement and support the programme plans.Support all direct reports, ensuring knowledge of and adherence to applicable operational systems, donor requirements and country programme strategy.Support the preparation and implementation of policies, procedures and guidelines, as appropriate and with the relevant managers and GSO staff, so as to enhance the smooth running of the programmes through standardised procedures and improved support.Manage a comprehensive activity plan for the programme, covering the time frames of the project proposals.Represent Medair at relevant national and local meetings with government officials, contractors, (potential) donor representatives, and other NGOs, etc., reporting back as applicable to staff, field managers and GSO.Identification, design and advise on response (and exit) strategy and monitoring implementation of projects and the country programmes.Financial ManagementSupervise the project budget management and expenditure, in collaboration with relevant managers and GSO team, ensuring that budgets are spent according to donor proposals and regulations.Security ManagementCover for the CD in their absence as Country-Office Security Focal point, to oversee the implementation of country and area-bases security plans, guidelines and manuals and ensure appropriate updates for area bases.Coordinate decision-making and contingency planning in the event of security incidents or threats, liaising with Area Managers and Country Director.Staff ManagementLine-manage designated staff, including direct supervision and development in capacity and performance.Assist designated direct reports in their line management responsibilities, including recruitment, appraisal, objective setting, development and training, disciplinary action, etc.,Hold regular team meetings and, through a consultative leadership style and a transparent, honest and supportive communication structure, develop and build an effective teamReflect the vision and live the values of Medair at all times and especially when interacting with team members and provide them with leadership, advice and support.Quality ManagementIn conjunction with relevant Medair team members, review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, both on systems and on-going work, to ensure the best use of Medair assets and resources.Ensure the country programme is implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations, etc.Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during field visits and at other relevant times.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in a relevant subject such as Management / Development Studies / Business Administration or in a relevant technical subject.Strong working knowledge of English (spoken and written).ExperienceAt least 2 years post-qualification experience in a management position.Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.Experience in dealing with donors and government officials.Knowledge of Humanitarian Essentials, Sphere and HAP Standards.Advanced planning, assessment and analytical skills.Good knowledge of UN and other humanitarian actors and of current humanitarian debates and issues.Experience and willingness in training/mentoring staff. Advanced leadership and management skills.Able to oversee multiple tasks, prioritising and delegating. Able to build trust and enforce procedures.Experience of representation at national and local levels.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Plan, develop, monitor and evaluate the assigned shelter project(s), assessing shelter needs, designing projects, writing proposals, initiating and effectively managing and reporting on the projects in line with the objectives, timeframe and budget. Provide technical support, leadership and strategic direction; meet quality standards in shelter delivery, encourage beneficiary participation, liaise with other stakeholders and manage and train shelter staff. Project OverviewEmergency Relief and Recovery projects in countries of high vulnerability. WorkplaceField Vacancies are based in a capital city or a field base in one of our programmes in Afghanistan, Bangladesh, D.R. Congo, Jordan, Lebanon, Madagascar, Somalia, South Sudan, Sudan**, Syria and** Yemen**. Starting DateAs soon as possible. This position is frequently required in the Field. Initial Contract DetailsNormally ranges from (a minimum of) 12 months to 2 years, 100% Key Activity AreasShelter Project ManagementManage the assigned shelter project(s) in order to meet the project objectives within budget and within the allotted time frame.Provide strong leadership of the assigned shelter project(s), working to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local authorities (where applicable) and local shelter staff.Develop and implement an appropriate and effective shelter strategy in consultation with other shelter staff and field managers.Set clear objectives and indicators for shelter activities in collaboration with the shelter staff, field managers and, where appropriate, with the local communities.Continuously monitor and supervise shelter activities, overseeing the technical design and execution and evaluating progress through outputs and impacts using both quantitative and qualitative data.Input into the integration of beneficiary participation and accountability in all aspects of the project.Staff ManagementLine-manage the Shelter Manager(s) of the assigned project(s), including day-to-day management, development and training, appraisals, etc.Facilitate regular meetings to assist information sharing between project staff, to ensure staff members are aware of project objectives and current work plans and to provide the opportunity for feedback.Provide coaching and technical supervision to staff in order to develop ownership and full responsibility for shelter activities.Financial ManagementManage the shelter budget for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance.Communication and CoordinationDevelop and maintain appropriate, regular, transparent and supportive communication structures with the assigned shelter team, Medair in-country and HQ shelter managers and advisers and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.Participate in shelter coordination meetings and other working groups or meetings as required, representing Medair and feeding back to the shelter staff and field managers on relevant issues.LogisticsSupport the logistics activities of shelter staff, particularly in relation to the purchasing of supplies and equipment for the assigned shelter activities.Quality ManagementEnsure shelter projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere and HAP standards. QualificationsHigher level qualification in a technical field, preferably in civil engineering or in another relevant field such as architecture / engineering / construction management; BSc / BEng in a relevant field desirable.Strong working knowledge of English, spoken and written.Working knowledge of French (spoken and written) for French-speaking programmes. Experience / Competencies2 years post-qualification professional experience in a relevant field.Management exper. in a construction context; technical construction skills within humanitarian setting.Experience working in a construction / shelter programme in a developing country, preferably in a humanitarian context desirable.Good numerical, report writing and administration skills.Experience in training / mentoring / coaching staff.Advanced planning, assessment and analytical skills desirable.Knowledge and understanding of humanitarian standards such as Sphere and HAP.Committed to consultative and servant-minded leadership.Capacity to work under pressure and manage personal stress levels.Able to cope with basic living conditions in the field and during field trips. Working ConditionsThis is a field-based position and working and living conditions may be very different to that previously experienced. Before you applyPlease ensure you are fully aware of the:a) Medair organisational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practicesc) Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).d) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair page. *Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.**

Role and ResponsibilitiesTo effectively manage the health project in line with the objectives, timeframe and budget laid down in the current proposal and meet Medair quality standards and the BPHS. To ensure that beneficiary participation is enhanced in all phases of the project. To manage and train the PHC team and locally recruited health staff. To anticipate, plan, and share in the development of new health project proposals.Project OverviewEmergency Relief and Recovery projects in countries of high vulnerability.WorkplaceGeneric Field Vacancies are based in a capital city or main field base in our programmes inAfghanistan,Bangladesh,D.R. Congo,Jordan,Lebanon,Madagascar,Somalia,South Sudan,Sudan,SyriaandYemen.Starting Date/Initial Contract Details This position is not currently open, but frequently required in the Field.Normally ranges from (a minimum of) 12 months to 2 years, 100%Key Activity AreasTechnical / Management Develop and manage a comprehensive activity plan covering the time frame of the project proposal.Ensure the quality and sustainability of the project outputs.Conduct regular monitoring and evaluation assessments against project objectives.Ensure accurate and timely reporting of activities (monthly, quarterly and final reports).Support the Programme Coordinator and CD in the development of new proposals.Support the health sector by the improvement and further design of the technical sector on approved and appropriate health practices.Logistics and Administration Coordinate with the logistics department and ensure all health project related equipment is available on site in a timely fashion.Coordinate with the administration department to ensure accurate accounting of project finances as well as effective cash-flow.Ensure that health project stocks are managed, transported and maintained correctly.Staff Management Oversee all staff based in the health project including recruitment,appraisal, management, general well-being, job descriptions, work schedules, discipline etc. in coordination with the Projects Coordinator.Provide training to all National staff in the health sector (within budget and operational constraints) so as to ensure ownership and full local responsibility of all health activities.To facilitate regular project meetings to assist information sharing between project staff and to ensure that all staff members are well aware of project objectives and current work plan.Communications and Public Relations To maintain a transparent, honest and supportive communication structure within the Medair team.Develop and maintain relationships with local authorities, churches and NGO's on site, with the objective of raising public awareness of Medair and ensuring good co-operation and partnerships.Contribute to Medair's private fundraising and public awareness campaigns by supplying the FCO or the International HQ Marketing team with beneficiary stories and photos, as well as project updates etc.Security Management To be responsible for the safety and security of Medair health assets and personnel on site of operations.To adhere to the security guidelines employed by Medair on site.Quality Management To promote and use the e-library, ensuring the standardised formats are used and guidelines followed.Ensure health projects are implemented in accordance with Medair, donor, field, and international standards.Qualifications Higher level qualification in a technical field; BSc/MSc in Management desirable.Medical doctor or senior nurse with public health or tropical health qualification desirable.Strong working knowledge of English (spoken and written).Working knowledge of French (spoken and written).Arabic, Dutch, French or / and German an asset.Experience 2 years minimum experience post qualification.1 year overseas experience in relief work with an NGO, having worked preferably in the health sector desirable.Able to prioritise clearly; able to enforce procedures; able to oversee multiple tasks.Good interpersonal skills; clear communicator.Good negotiation skills, especially in the context of another culture.Advanced planning, assessment and analytical skills desirable.Working ConditionsThis is a field-based position and working and living conditions may be very different to that previously experienced. Before you apply Please ensure you are fully aware of the:Medair organisational values.Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesAssist and supervise the direct implementation of CMAM nutrition programming which includes screening, clinical management of severe/moderate acute malnutrition in both children under 5 and pregnant and lactating women, community involvement and behaviour change communication to caretakers at the clinic level. They provide supervision and training to local staff to allow them to implement the programmes. The Nutrition Manager is also in charge of writing reports and maintaining data records, assisting with ensuring adequate stocks, providing training to local staff as needed, and monitoring of the overall health and nutrition situation for malnourished children under five years and pregnant and lactating women.Project OverviewMedair implements decentralized nutrition services for outpatient therapeutic feeding and targeted supplementary feeding for children < 5yrs and pregnant lactating women and infant and young child feeding (IYCF) messaging.WorkplaceGeneric Field Vacancies are based in a capital city or main field base in our programmes inAfghanistan,Bangladesh,D.R. Congo,Jordan,Lebanon,Madagascar,Somalia,South Sudan,Sudan,SyriaandYemen.Starting Date /Initial Contract Details This position is not currently open, but frequently required. Contract length normally ranges from (a minimum of) 12 months to 2 years, 100%Key Activity AreasNutrition ManagementBe responsible for the implementation, management and support of the CMAM programme.Conduct regular supervision in the nutrition clinic sites to support staff with on the job training when able and ensuring quality of service delivery.Provide training for local staff in line with the appropriate national and international guidelines.Manage medical complications of malnourished children with the involvement of clinical staff.Implement participatory Behaviour Change Communication methods in nutrition project in coordination with the Psychosocial support team.Provide input into the integration of beneficiary participation and accountability.Ensure accurate and timely reporting of activities for internal and external reports.Staff ManagementAssist in the recruitment of local field staff within the intervention location following all HR policies of Medair and the local Government.Line manages and oversees the nutrition staff including recruitment, day-to-day management, development and training, performance management, etc.Ensure the assigned nutrition team members receive relevant and appropriate supervision, mentoring and training in order to develop their personal and professional skills, knowledge and understanding.Financial ManagementWork with the Project Manager and the Project Support Manager to manage finances within the project and payment of salaries.Coordinate and oversee petty cash requirements, ensuring all required paperwork iscompleted accurately and in a timely manner.Communication and CoordinationRepresent Medair at relevant local level coordination meetings involving local authorities, UN agencies and other NGOs.LogisticsManage the correct and timely ordering of needed stocks and supplies to the field location in coordination with the Project Manager and logistics responsible person.Manage all stocks within the field locations ensuring proper stock management systems are in place.Monitor expiration dates of all stocks in the field locations to ensure timely use or redistribution to other Medair programmes/other appropriate parties.Quality ManagementImplement relevant policies relating to nutrition service delivery includingSphere and HAP standards.Participate as requested in Medair internal workshops and distance learning sessions.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's internationalprayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsDegree in Nutrition.Strong working knowledge of English (spoken and written)Working knowledge of French (spoken and written) for French-speakinglocations.Experience / Competencies2 years post-qualification nursing / medical professional experience.Experience working in nutrition programme in a developing country, preferablyhumanitarian context.Able to develop good relationships with colleagues, beneficiaries, agencies, etc.Good communicator.Ability and willingness to manage project implementation. Excellent organisational skills.Able to prioritise clearly. Able to enforce procedures. Able to set clear objectivesand delegate.Team-player with good inter-personal skills.Creative, open-minded, flexible, self-learner.Working ConditionsThis is a field-based position and working and living conditions may be very different to that previously experienced. Before you apply Please ensure you are fully aware of the:Medair organisational values.Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role and ResponsibilitiesPlan, develop, monitor and evaluate the assigned WASH project(s). Assess WASH needs, design projects, write proposals and initiate and effectively manage and report on projects in line with the objectives, timeframe and budget. Provide technical support, leadership and strategic direction; meet quality standards in WASH delivery, encourage beneficiary participation, liaise with other stakeholders and manage and train WASH staff.Project OverviewEmergency Relief and Recovery projects in countries of high vulnerability.WorkplaceGeneric Field Vacancies are based in a capital city or main field base in our programmes inAfghanistan,Bangladesh,D.R. Congo,Jordan,Lebanon,Madagascar,Somalia,South Sudan,Sudan,SyriaandYemen.Starting Date / Initial Contract Details This position is not currently open, but frequently required in the Field. Normally ranges from (a minimum of) 12 months to 2 years, 100%Key Activity AreasWASH Project Management Manage the assigned projects to meet the project objectives within budget and allotted time frame.Provide strong leadership of the assigned WASH projects, working to ensure both short / long-term positive impacts and outcomes for the beneficiaries, local authorities and local WASH staff.Develop and implement an appropriate and effective WASH strategy, setting clear objectives and indicators, for WASH activities in consultation with other WASH staff and field managers, and, where appropriate, with the local communities.Continuously monitor and supervise WASH activities, overseeing the technical design, execution and evaluation of progress through outputs and impacts using both quantitative and qualitative data.Provide input into the integration of beneficiary participation and accountability.Ensure accurate and timely reporting of activities according to Medair, donor and other applicable timeframes and formats.Develop new proposals, linked to the country strategy, in conjunction with the relevant field managers.Staff Management Line-manage the WASH Manager(s) of the assigned project(s), including day-to-day management, development and training, appraisals, etc.Facilitate regular staff meetings to ensure awareness of project objectives, and opportunity for feedback.Provide staff coaching and technical supervision to develop ownership / responsibility for WASH activities.Financial Management Manage the WASH budget for the assigned project(s) and ensure all expenses are according to budget and meet Medair standards with regard to financial management, including accountability and good governance.Communication and Coordination Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned WASH team, Medair in-country and HQ WASH managers and advisors and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.Participate in WASH coordination meetings and other working groups or meetings as required, representing Medair and feeding back to the WASH staff and field managers on relevant issues.Logistics Liaise, as necessary, with the WASH, logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly.Quality Management Ensure WASH projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere and HAP standards.Before you apply Please ensure you are fully aware of the:Medair organisational values.Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). Application Process To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe WASH Project Manager plans, develops, monitors and evaluates the assigned WASH project(s). This involves assessing WASH needs, designing projects, writing proposals and initiating and effectively managing and reporting on the projects in line with the objectives, timeframe and budget. Providing technical support, leadership and strategic direction, other important aspects of the role include meeting quality standards in WASH delivery, encouraging beneficiary participation, liaising with other stakeholders and managing and training WASH staff. Project OverviewDue to the war in Ukraine, there are vast health needs – from support to those who have fled their homes in the East, and also to post-conflict areas. The role requires someone agile to implement water, sanitation and hygiene improvements through the local Vodakanals, including training of key community staff. The role will involve travel to support our various bases, and mentoring Medair staff. Workplace & ConditionsField position based in Ukraine. Starting Date / Initial Contract Details As soon as possible, Full time, 6 to 12 months. Key Activity AreasWASH Project ManagementManage assigned WASH projects in order to meet project objectives within the budget and allocated time frame.Provide strong leadership of the assigned WASH project(s), working to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local authorities (where applicable) and local WASH staffs.Implement appropriate and effective WASH strategies in consultation with other WASH staff and field managers.Set clear objectives and indicators for WASH activities in collaboration with the WASH staff, field managers and, where appropriate, with the local communities.Continuously monitor and supervise WASH activities, overseeing the technical design, execution and evaluation of progress through outputs and impacts using both quantitative and qualitative data.Provide input into the integration of beneficiary participation and accountability in all aspects of the project.Ensure accurate and timely reporting of activities according to Medair, donor and other applicable timeframes.Develop new proposals, linked to the country strategy, in conjunction with the relevant field managers. Staff ManagementLine-manage the WASH Manager(s) of the assigned project(s), including day-to-day management, development and training, appraisals, etc. It may also be necessary to line manage other WASH project staff.Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives, progress, current work plans and to provide the opportunity for feedback.Provide coaching and supervise staffs in order to develop ownership and full responsibility for WASH activities.Assess the training needs of WASH staff and ensure that appropriate training is provided/conducted. Financial ManagementManage the WASH budget for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance.Communication and CoordinationDevelop and maintain appropriate, regular, transparent and supportive communication structures with the assigned WASH team, Medair in-country and HQ WASH managers and advisers and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.Participate in WASH coordination meetings and other working groups or meetings as required, representing Medair and feeding back to the WASH staff and field managers on relevant issues.LogisticsSupport the logistics activities of WASH staff, particularly in relation to the purchasing of supplies and equipment for the assigned WASH activities.Liaise, as necessary, with the WASH, logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly. Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.Ensure WASH projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere and HAP standards. Team Spiritual Life Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. QualificationsHigher level qualification in a technical field, preferably in water and sanitation.BSc / MSc in Water / Environmental Engineering or Management or Civil Engineering or Hydrology / Geology.Excellent working knowledge of the English language (speaking and writing). Experience / Competencies2 years post-qualification professional experience in a relevant field.Management experience within a WASH context.Ability and willingness to manage project implementation.Good numerical, report writing and administration skills.Problem solving and technical WASH skills within a humanitarian setting.Knowledge and understanding of humanitarian standards such as Sphere and HAP.Team-player with good inter-personal skills and willingness to support others and to share workload.Aptitude for community mobilisation and capacity-building.Experience in training / mentoring / coaching staff.Able to prioritise clearly, oversee multiple tasks and to take initiatives in project decisions.Able to enforce procedures and to set clear objectives for staff and to delegate.Committed to consultative and servant-minded leadership. Before you applyPlease ensure you are fully aware of the:Medair organisational values.Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). Application ProcessTo apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesManage the emergency response health project and support the team to ensure their activities meet proposal objectives within appropriate timelines and budgets and that the services meet Medair quality standards.Project OverviewThe goal of the Emergency Response Team (ERT) Health is to reduce morbidity and mortality among populations affected by acute emergencies through the provision of emergency health interventions. The Medair ERT works across all states of South Sudan in response to acute emergencies: displacement due to conflict or disasters, returnee/refugee influxes, disease outbreaks, and emergency malnutrition levels. The ERT has teams across four sectors – Health, Nutrition, Emergency Shelter/Non-Food Items, and WASH, with teams often working together in field sites. Multiple emergency response sites are active at any given time.Workplace & ConditionsField based position is based in Juba, South Sudan with some travel throughout the country.Starting Date / Initial Contract DetailsAs soon as possible. Full time, 24 months.Key Activity AreasCoordination/RepresentationAttend the weekly Ministry of Health Emergency Preparedness and Response (EP&R) meetings and weekly Emergency Responders Meeting (ERM) with other mobile health actors. Potentially chair the ERM on a rotational basis with other mobile health actors. Take part in other technical working groups when relevant to specific outbreak responses, such as cholera, COVID-19, and EPI technical working groups.Proactively network and coordinate with the Health Cluster and health agencies to seek out opportunities for locations to assess and respond to.Coordinate with the funding manager and advisor(s), to review and update Project Coordination Agreements, Memorandum of Understandings, and other agreements in place with UN agencies, government ministries, and NGO partners relating to ERT health work.Quality Management/Project DesignResponsible for ensuring project implementation is according to Medair policy and compliant with Medair, donor, South Sudan and international guidelines.Responsible for setting objectives of emergency health assessments and interventions, monitoring progress against agreed indicators and exit planning, in liaison with the Project Coordinator and Health Advisor.Decide on new activities and project sites and provide input regarding future project growth and changes needed.Work with Project Coordinator and Health Advisor to improve the quality of the health project, to improve the quality of the assessments, monitoring and evaluation, implementation of Core Humanitarian Standards and protection mainstreaming. Develop and maintain health ERT resources to improve capacity for rapid response.Staff managementMake decisions on staff planning and movement in and out of the field, based on emergency needs. Coordinate and approve RnRs and holidays for staff. Conduct staff appraisals and enforce disciplinary policies.Look for relevant training opportunities for all staff in liaison with Health Advisor, and advocate for different, emergency response training opportunities where appropriate to the role, such as access negotiation.Interview potential national, regional, and international staff, make recommendations for final hiring decisions in collaboration on technical suitability from the Health Advisor.LogisticsFinal authority for all health requests going to the logs and finance departments. Work with ERT Logistics team to prevent stock outages and ensure stock requests, purchase requests, cash forecasts and movement requests are submitted appropriately in Juba. Work with ERT Logistics team to ensure health teams are adequately supported in the field – food, water, supplies, budget, etc.Financial ManagementReview and approve all project expenditures and expense coding. Ensure proper financial procedures are followed by the health team. Track expenses against project budgets, working with the Project Coordinator and Finance Officer to address issues of over or under-spending.Draft annual budgets for health and emergency response projects. Approve expenditures or purchase requests.Security ManagementResponsible for completing Security Risk Assessments for health interventions.Monitoring security situation for teams in the field and working with Project Coordinator to take actions.Responsible for ensuring field team compliance with security procedures; ensure teams are equipped with appropriate communications equipment, quick run bags, security money, and security equipment.Responsible for ongoing monitoring of security situation, gathering information from various sources and feeding back important information to Medair management.Reporting and CommunicationsWrite or compile ToRs, MOUs, and reports, and send to the Project Coordinator and Health Advisor for approval.Provide programme data for ERT donor reports, to the Funding Manager and Health Advisor prior to submission to donors. Responsible for open communication regarding project planning and implementation with the Project Coordinator, Health Advisor, and other key staff.Provide photographs and information at the request of the Communications Officer, Project Coordinator, or GSO, to provide to donors and for fundraising purposes.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsDiploma or degree in Nursing / Midwifery or qualification as a Medical Doctor. Public health degree and training in tropical medicine an asset.Strong working knowledge of English (spoken and written).Experience2 years post-qualification professional experience in a relevant field. 1 year of management experience.1 year of overseas experience in primary health care or emergency context.Experience in managing emergency health responses in developing countries desirable.Experience of acute malnutrition management in primary health care or emergency context desirable.Knowledge and experience of primary health care principles and management.Ability and willingness to manage project implementation. Willingness to support others and to share workload.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesEnhance the quality of Medair's assistance to vulnerable populations through evidence-based collaboration with programme teams throughout the project cycle. Lead the MEAL and IM teams to support an integrated MEAL and IM system so that health, nutrition, and WASH interventions are accountable and focused on community and stakeholder engagement, generating strong acceptance, joint learning, ownership and systemic change.Oversee the design of utilisation-focused quantitative and qualitative MEAL and IM tools for the collection, analysis, and use of data. Be responsible for promoting high quality MEAL practice while owning a vision for MEAL, in line with Medair's global aspirations. Be responsible for promoting good data quality and data protection.Be responsible for championing Accountability to Affected Populations (AAP) throughout project cycles, including overseeing the effective functioning of Medair's Feedback and Complaints Mechanism (FCM), within Medair's global AAP Policy and Guidelines.Project OverviewIn Yemen, Medair is working in the sectors of health, nutrition, and WASH. Medair support primary health care facilities and community nutrition programming. This position will support health, nutrition, and WASH projects on static, EP&R, and community programming.Workplace & Working conditionsField position based in Aden, Yemen, with regular field visits.Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 24 months.Key Activity AreasProgramming ResponsibilitiesVision: Collaboratively consolidate, refresh, and communicate a vision for MEAL (including IM) in the Yemen programme.Project and programme design: Support the development of evidence-based programme Theories of Change, logical frameworks, and the development and selection of indicators for new and existing grants in coordination with project teams. Provide direction to the Senior MEAL Officer and MEAL Assistants to contribute.Accountability to Affected Populations (AAP): Oversee the country programme's approach to AAP and provide direction on all AAP related issues to the MEAL team, summarised in the AAP Feedback Guidelines, Feedback and Complaints Mechanism SOP, and AAP Communication guidelines. Develop and update the AAP narratives within donor proposals. Oversee the Feedback and Complaints Mechanism managed by the Senior MEAL Officer and/or MEAL Assistants.Assessments, monitoring, and evaluation: In consultation with senior management and in coordination with the Senior MEAL Officer, lead the design, development and/or modification of high-quality assessments, monitoring, and evaluation activities, including using tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring. Provide oversight of the MEAL team's assessment and monitoring implementation work. Manage and/or oversee internal and external evaluations.Cross-cutting ResponsibilitiesProgramme quality expectations: Promote the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards) into MEAL activities carried out by the Senior MEAL Officer and MEAL Assistants.Data quality and information management: Promote and oversee data quality (data integrity, validity, precision, reliability and timeliness) and protection throughout the data cycle. Oversee the implementation of Medair's data protection policy, following Medair's Data Quality checklist.Learning and adaptation: Promote continuous improvement and innovation, ensuring that endorsed action points from MEAL activities are discussed, documented, shared, and factored into project design and management, including through regular meetings with senior management.MEAL reporting: Streamline and facilitate monthly internal reporting so that is useful as internal communication tool between project and support teams and enhances timely action in adapting interventions and implementation strategies. Support project managers in all donor MEAL reporting according to scheduled deadlines by delegating tasks to the Senior MEAL Officer, as appropriate, and providing technical guidance for project teams.Management ResponsibilitiesMEAL planning: Oversee and streamline the development of donor M&E and AAP plans, SitReps and other MEAL related planning and management tools.HR: Oversee the recruitment of new MEAL and IM staff. Manage the MEAL and IM teams. line manage the Senior MEAL Officer and IM Officer. Oversee the MEAL and IM teams through capacity development, setting objectives, providing regular feedback, supporting staff personal development plans and carrying out appraisals.Training: Assess the capacity development needs among all project staff regarding MEAL and facilitate respective trainings in approaches, standards, methods and tools. Likewise, assess the capacity of current MEAL team and, and make available relevant training. Develop and deliver MEAL trainings, providing guidance to the Senior MEAL Officer and MEAL Assistants on the development and delivery of materials.Budgeting and financial management: Support budgeting for MEAL activities in coordination with programme and finance teams. Manage Purchase Requests (PRs) and Payment Disbursal Forms (PDFs) for MEAL related activities, in coordination with the logistics and finance department. Complete the monthly Cash Needs Forecast for MEAL activities.Strategy, Approach, and other ComponentsInternal and external communication: Promote appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments, as well as Field and GSO advisors, and relevant external stakeholders (e.g., beneficiaries, community leaders, local and national government authorities, service providers, UN agencies and other NGOs) with the objective of ensuring good cooperation and partnership.Internal and external collaboration and networking: Participate in Medair's Regional MEAL Community of Practice and other relevant groups, and pro-actively seek networking in the global MEAL community like the Pelican Initiative or evaluation societies, with the aim to bring valuable international developments of the MEAL community to the organization.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsBachelor's degree in Statistics, Economics, MIS, International Development, Political Science, Public Health, or other related fields.Excellent working knowledge of the English (spoken and written).ExperienceAt least three years of experience working in MEAL roles in a humanitarian setting.Experience managing staff and overseeing teams.Experience in practical monitoring and evaluations in a leading function, in the development or humanitarian context.Experience with designing, planning, implementing, and analysing surveys.Experience in participatory assessment, monitoring and evaluation.Experience facilitating focus group discussions or workshops.Experience promoting learning for innovation in humanitarian programmes.Experience with managing feedback and complaints mechanisms.Experience with contributing to donor proposals and reports.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWork under the supervision of the International Programme Quality Manager and in a functional relationship with the Country Directors of supported country programmes to strengthen field team's MEAL capacity and support them in developing MEAL strategy. The MEAL Advisor will be responsible for oversight and quality assurance of the MEAL in the designated region, including matrix management and technical leadership and support of the MEAL Managers in their role related to the MEAL functions.Project OverviewMedair Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, raising and managing the funds needed to run our life-saving and sustaining programmes, and recruiting international and GSO staff. Medair's International Programmes team oversees and supports all the Medair country programmes, as well as providing technical sectoral expertise, MEAL advice, security advice and Global Emergency Response Team (GERT) capacity.Workplace & Working conditionsGlobal Support Office (GSO) position based in Ecublens, Switzerland. Travel to supported Medair country programmes for up to 2-3 months per year. The possibility of remote working, or other locations may be considered, conditions apply. Swiss or those with a valid work permit for Switzerland, can apply.Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 24 months.Key Activity AreasStrategy and systemEnsure appropriation of global MEAL vision and strategy by country programmes and collaborate on development of context specific MEAL strategies at country level. Provide guidance to country programmes on development of MEAL SOPs to guide the roll-out of a standardized methodology across the supported country programmes.Ensure that MEAL in-country teams have efficient and effective MEAL systems in place including standard operation. Carry out country-based MEAL capacity assessments to establish baselines for MEAL system strengthening.Facilitate the development of MEAL strategies and Action Plans, for the development of MEAL systems for each supported country programme with the Sector Advisors, senior management in-country and MEAL Managers.Support the development/strengthening, and guidance around, the implementation of country-level MEAL systems, and project level MEAL plans, linked field-oriented tools and guidelines.Ensure all country programmes in the region are fully aware of Medair Core Humanitarian Standards Commitments related to MEAL and that they are being implemented.Support AAP focal points in each supported country programme to have robust systems in place for beneficiary accountability, integrated in MEAL systems, in accordance with Medair's commitment to the Core Humanitarian Standard.Advise on and support development/reviews and/or rollout of policies, strategies, MEAL systems and guidelines at global, regional and country levels, including Accountability to Affected People (AAP) and championing integration of AAP and Community Engagement.Advocate for adequate staffing and budget to support MEAL activities at country programme level and provide recommendations on the organizational chart of MEAL departments to relevant country programmes. Contribute to the hiring of country MEAL staff (MEAL Managers, MEAL Senior Officers, and external Consultants), and to capacity building and strengthening of MEAL staff.Advocate for and engage senior leadership in the region (Heads of Country Programmes, Sector Advisors, Country Directors, and Deputy Country Directors) for development of an annual country level MEAL Plan that includes which project/programme evaluations (internally and externally led) are planned each year with associated adequate budget to support evaluation activities.Provide input, as appropriate, on the development of global systems connected to MEAL (such as Portfolio) and quality standards (such as QPIs, Sphere, CHS etc) as requested.Technical Support to in-country MEAL departments/TeamsAdvice and support the MEAL Manager to work with project team to develop, monitor and communicate technical strategy.Work with MEAL manager and the team to implement measures to improve how information is generated and disseminated.Work with MEAL manager on internal communications and knowledge management ensuring project team has access to and uses requisite technical evidence, knowledge and resources.Develop and oversee data quality assurance training and implementing data quality assurance processes for project deliverables. Advise on and quality assure the Medair Annual reporting processes.Advice on development and implementation of activities in-country to strengthen delivery and update of project-generated evidence. Identify and advise on practices and lessons learnt to improve MEAL functions and overall project performance.Advise on and quality assure outputs of external consultants.Support the MEAL Managers planning and conducting routine data quality assessments and data quality audits.Support the MEAL Managers planning and conducting, in mid-term evaluations, end-of-project evaluations, and provide guidance on all surveys including needs assessments, baselines, post distribution monitoring, KPCs, SMART surveys etc.Responsible for data validation of survey results whether conducted by Medair country MEAL staff or external consultant.Contribute to and advise on proposal writing and provide direct MEAL support for supported country programs as needed.Standardize tools at regional level and ensure a regular follow-up on donors' requirements on MEALSupport, coordinate and harmonize M&E practices within country programmes and across the region.Provide guidance and technical recommendations regarding the development of needs assessments at country level, where requested (including gender sensitive and protection considerations).Promote data intelligence, the gathering of data for forecasting purposes, that will help country programmes to be better prepared for expansion into new sectors and expanding programming into new regions within the country.Engage with senior MEAL staff of other iNGOs within the region and ensure Medair is well represented and active int any existing iNGOs MEAL forums in the region (advocate for one if non-existent).Ensure that Medair M&E tools respond effectively to donor requirements.Improve or disseminate M&E tools in coordination with GSO and MEAL Managers at country level and facilitate implementation within the country programmes.Contribute to quality improvementProvide advice and support on data quality assurance to all Medair country programmes in the supported region.Train, capacity-build MEAL and programme teams in the region on Data Quality Assurance.Support the country programmes in donor-commissioned data quality audits, in mid-term and final reviews and provide guidance on field monitoring and evaluations. Conduct in-house program quality audits.Promote the application of good practices including community engagement and participatory approaches in needs assessments and program design. Contribute to and support operational and implementation research initiatives by Medair or collaboration between Medair and external research/academics.Engage with diverse internal and external stakeholders (other INGOs, donors, etc...) to share experiences and advocate for best practices around MEAL. Contribute to relevant Global Support Office (GSO) initiatives as needed.Reinforce accountability and learning at regional level and facilitate an evidence-based programmingSupport the timely adoption/adaptation and rolling out of AAP across all countries in the region.Lead and encourage the MEAL Managers in strengthening and rolling out their accountability and learning frameworks, providing regular communication flows and sharing of best practices.Ensure timely integration of AAP and community engagement.Contribute to evidence-based research (through implementation of research or strategic research initiatives).Strengthen Regional MEAL communityBoost Regional MEAL community and participate in the international MEAL community forums.Contribute to the development of capacity building initiatives for the regional MEAL community.Contribute to the running of the MEAL Community of Practice (global and regional).Team Spiritual lifeReflect the vision and values of Medair with team members, local staff, beneficiaries, and external contactsFully contribute to the rich spiritual life of the team, including team devotions, prayers, and words of encouragement. Live, work and pray together in our Christian faith-based team settings.Instigate and contribute to prayer times within international recruited staff and GSO teams.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsMaster's degree (minimum).Postgraduate degree or equivalent experience in public health, epidemiology, social studies, humanitarian action, international development.Demonstrated training and experience in MEAL of international humanitarian or international development programmes using qualitative and quantitative data collection methods.Postgraduate degree in statistics, epidemiology or public health, health economics.Excellent English (spoken and written). French or Arabic desirable.ExperienceAt least 5 years minimum experience in measurement and evaluation of international programmes – including public health, emergency nutrition, disaster risks management etc. – in development and relief settings.Demonstrated success in developing and implementing MEAL strategies.At least 5 years proven experience with managing humanitarian M&E systems including logical framework and M&E plan design, conducting quantitative, qualitative and participatory surveys at field level, training in M&E planning and implementation, and report and proposal writing.Ability to process and synthesise large amounts of complex data into readable formats against tight deadlines desirable.Experience or knowledge of working and living in relevant regions/contexts.Proficiency using SPSS, STATA, or SAS and/or SMART –ENA software.Experience working with Sphere and CHS standards.Specific experience of designing and managing FCDO, BHA, ECHO and other major donor projects.Leadership, problem solving, communication skills, self-motivation, hard-working, committed to team-building and able to develop, coach and support other team members.Values diversity and inclusion, sees it as a source of competitive strength.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThis position will be part of the IT Operations team. In collaboration with others in the team, will provide operational support for Medair's actual and future infrastructure needs. The role supports the implementation of connectivity and infrastructure projects and ensures that Medair has the most appropriate ICT infrastructure across all country programs to enable our teams to perform their work in the most effective and efficient way within the constraints of the specific contexts. Project OverviewGlobal ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify our people to people strategy. We provide a centralised approach to ensure cost efficiency and integration, including our country programs in the strategic design of our systems, and we deliver services locally where practical to ensure that we meet the day-to-day needs of our GSO and country program colleagues. The IT Operations team sets the strategic direction for how Medair's roadmap of security and infrastructure across our country programs, and implements and supports the technologies required to ensure our people to people approach. Workplace & Working conditionsMedair Global Support Office, Lausanne, Switzerland with up to 20% field visits. Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply. Starting Date / Initial Contract DetailsAs soon as possible. Full time, open-ended contract. Key Activity AreasICT Infrastructure OperationsProvides daily operations of ICT infrastructure with a second level troubleshooting.Ensures monitoring, backup and recovery process functionality.Provides regular reporting to management. Problem Management for infrastructure topics.Implementation of Infrastructure ProjectsIn collaboration with the ITS Manager and the Snr Security and Infrastructure Specialist, provides input for Medair's infrastructure roadmap and ensures that future implementations are fit for purpose.Participates in the implementation of approved ICT infrastructure projects within the agreed budget, timeline, and quality. Manages project stakeholders including GSO, country programs and 3rd party vendors.Monitors project execution progress. Provides regular project reporting to ITS management.ICT Technical SolutionsDelivery of ICT technical solutions by feasibility study; testing, validating and implementing new solutions.Cooperation and supervision of third – party vendors.Assessment and implementation of appropriate backup and monitoring solutions while ensuring full visibility and recovery of ICT infrastructure. Documenting solutions and storing documentations in shared folders.End User SupportProvides 1st and 2nd level hardware and software support to Country Programs and GSO users.Helps research, recommend, implement, and develop solutions supporting end-user requests.Solution awarenessPrepares and provides internal training to the user of implemented solutions.Act as a point of contact in case of end-user questions.Management and follow-up of 3rd party vendor questions concerning applications and hardware solutions.Innovation/ChangesThe holder of this position is required to have an overview of the performance of existing ICT systems and solution and propose changes to improve systems efficiency.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international programmes and GSO prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. QualificationsIT education supported by practice in ICT infrastructure. Bachelor's degree in IT or computer science desirable.ICT Certifications (OS, Networking, Security, Cloud) desirable.Excellent working knowledge of English and French (speaking and writing). Experience3 to 5 years of experience in ICT, experience with NGO desirable.1 to 2 years of experience implementing complex Infrastructure Projects.Networking: TCP/IP networking; Routing/switching design; Configuring installations and troubleshooting of routers, switches like Cisco/Meraki. Knowledge of protocols and services DNS, DHCP, VLAN, WAN, NAT, SNMP.Troubleshooting and diagnostics of software, hardware, and network problems.Operating systems: Windows Servers 2008/2012; Windows 7 and 10 installations and configurations; Windows Server Virtualization and virtual server management such as Hyper-V; Microsoft Active Directory services.Cloud services such as IaaS, PaaS, SaaS, Office 365, Azure, AWS and Box.Applications supporting MS Office 365 and IP Telephony for administration of IP telephony systems.Helpdesk: IT end-user support using ticketing systems as Helpdesk function; Software installation and updates on a regular basis; Supporting office equipment printers, beamers scanners and vendor management.IT Security: IT Security knowledge; Antispam Filters; Firewalls; DPI; Load balancers; Malware detection; IT security certifications as CISM, CISSP, CEH, and knowledge of IS standards including. ISO27001 and ISO9001.Remote worker experienced in working on a daily basis with a remote team.Flexible and resilient team player with a positive attitude and excellent communication skills, especially in explaining complex technical concepts to senior management and business users.Servant Leadership that like to challenge others and being challenged in return with a can-do attitude.Knowledge and experience of change management.Proactively finds solutions rather than waiting for answers and self-propelled person that likes to work.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Health Project Manager manages the development, implementation and coordination of all health activities in the project location. This involves effectively managing and reporting on the projects in line with the objectives, timeframe and budget with a focus on health system strengthening, training and coordination. Other important aspects of the role include managing and training primary health care staff to meet international quality standards in health care delivery, encouraging beneficiary participation, liaising with other local health stakeholders, and anticipating, planning, and contributing to the development of new health project proposals and reports. During project start up, the HPM will be the Team Lead for Ayod.Project OverviewTo reduce the morbidity and mortality of displaced populations and acutely vulnerable host communities in South Sudan through the provision of emergency nutrition and health services in Ayod.Workplace & Working conditionsField based position in Ayod, South Sudan. Working and living conditions may be very basic and require great resilience.Starting Date / Initial Contract DetailsAs soon as possible. Full time, 6 months.Key Activity AreasHealth Project ManagementManage and oversee the health project in order to meet the project objectives within budget and within the allotted time frame and report promptly any operational concerns to line manager and country health advisor (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget).Provide strong leadership of the assigned health project, working to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local health authorities (where applicable) and local health staff.Contribute to development and implementation of an appropriate and effective health strategy including proactive planning for responsible exit in consultation with country health advisor, other health staff and field managers.Set clear objectives and indicators for health activities in collaboration with the country health advisor, health staff, field managers and, where appropriate, with the local communities.Continuously monitor and supervise health activities, evaluating progress through outputs and impacts using data, and involving the health team in analysis and taking appropriate action as needed to ensure continued progress.Provide input into the integration of accountability to affected populations (AAP) in all aspects of the project.Ensure accurate and timely reporting of activities according to Medair, donor and other applicable timeframes and formats.Support the development of new proposals by providing relevant information and data linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the relevant field managers and the country health advisor.Monitoring and Evaluation/Quality ManagementProvide support to health project implementing staff to adhere to the nationally approved guidelines governing health programme service delivery and reporting. Ensure health project is implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere and HAP standards.Promote and use the Medair intranet and other operating procedures, ensuring that all standardised formats are used and guidelines are followed. Submit timely and quality internal and external project reports.Coordinate with the Monitoring & Evaluation team in Juba to support annual SMART and KPC Surveys.Submit the necessary data and information to the Health country advisor to develop and submit periodic donor reports.Staff Recruitment, Management and Capacity buildingIn collaboration with the DCD, Health Advisor and Human Resource Officer, recruit the required project staff in line with Medair's South Sudan recruitment policy and South Sudan Labour Laws.Line-manage the Health Managers, support staff and ensure staff performance management systems are set up.Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedback.Provide coaching and technical supportive supervision to staff in order to develop ownership and full responsibility for health activities. Identify areas of development for staff and consequently develop and execute suitable capacity building plans.Discuss, agree on and set SMART performance objectives target for health managers and undertake periodic performance appraisals in line with HR policy.Base and security managementOversee base set and management for the staff team in Ayod. Ensure all staff members working in Ayod and all visitors receive appropriate briefings and on-going training in security-related topics.Oversee the PSM and ensure all related aspects of staff wellbeing, accommodation, security are managed.Monitor and report on safety and security situation and keep DCD appraised on the security situation.Work with the PC to update security plans and protocols. Oversee and monitor staff adherence to security protocols, including security incident reports.Financial ManagementManage the project and provide oversight for the base budget(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance.LogisticsEnsure the procurement of buffer medicines, equipment and supplies is completed to avoid stock outsLiaise with the health, logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly. Ensure timely request and delivery of supplies from Gift In Kind donors (UNICEF and UNFPA).Develop and execute strategies and mechanisms to track and account for supplies in order to prevent stock outs.Timely communicate to health advisor breaks in GIK pipeline in order to follow up at Juba level and/or explore alternative means of acquiring the supplies. Ensure timely procurement and delivery of base supplies.Communication and CoordinationDevelop and maintain appropriate, regular, transparent and supportive communication structures with the assigned health and project support team, Medair in-country and GSO health managers and advisors and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.Participate in health and partners coordination meetings at State level, Medair internal trainings, and other technical working groups or meetings as required, representing Medair and feeding back to the DCD and health staff and field managers on relevant issues.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsClinical degree or diploma (nurse, midwife or doctor), or Public Health degree.Strong working knowledge of English (spoken and written).Experience2 years' post-qualification nursing/medical professional experience.At least 1-year management experience in a health context. At least 2 years work experience in health in developing country.Ability and willingness to manage project implementation. Good numerical, report writing and administration skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesProvide technical advice and support to management and project staff, deliver training and ensure quality programming. Develop, lead, monitor and evaluate technical aspects of the country programme WASH and construction related activities. Coordinate and network at a senior level with national and regional authorities, clusters and other NGOs, providing capacity building for national and international staff, championing best practice and contributing to the overall management of the country programme. Advise on assessment and survey design for existing and new project areas; point of contact in the country programme for GSO WASH, Infrastructure and Shelter Technical Advisors.Project OverviewMedair is responding to the humanitarian needs in Yemen through an integrated health, nutrition and WASH response targeting vulnerable persons in selected districts. WASH activities form an integrated part of the approach addressing unsafe water, poor hygiene, and diarrhoea's aggravating effect on malnutrition. WASH infrastructure at supported health facilities will be improved to reduce the risk of disease transmission. WASH emergency preparedness and response (EPR) interventions will depend on the response required – for example whether it is responding to IDP needs, a disease outbreak, flooding/cyclone events, high malnutrition within a community, etc. Medair strives to protect beneficiaries in all projects, upholding the 'Do No Harm' principle. The project design includes gender and protection mainstreaming components and a demonstrated accountability to the affected population.Workplace & Working conditionsField based position in Aden, Yemen.Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months.Key Activity AreasWASH Program ManagementProvide programme support and technical advice for WASH, construction and disaster risk reduction.Maintain an overview of the country WASH and construction programme(s) and of the regional context, with a view to strategically developing new projects in current sites and / or in surrounding regions.Give technical advice to field managers and GSO on potential involvement in new WASH interventions, construction activities and internal WASH capacity for implementation.Define appropriate policies, guidelines and protocols for the WASH and construction aspects of Medair's work in country, in consultation with other field managers and in line with relevant government, Sphere and WHO guidelines.Provide technical support to the WASH teams in all project sites, including the evaluation and impact analysis of current projects and the writing of donor proposals and reports within the required timeframes.Carry out regular monitoring visits in conjunction with other field managers, ensuring that project objectives are met within the stated time-frames and in accordance with recognised international standards.Supervise and monitor the development of reporting systems for data collection (qualitative and quantitative), analysis and follow-up and feedback to relevant staff, donors, partners and other agencies.Maintain an oversight of WASH supplies ordered for the WASH and construction projects, supporting the WASH and logistics staff in the coordination and quality control of WASH supplies.Provide input into the integration of beneficiary participation and accountability in all aspects of the project.RepresentationDevelop and maintain relationships with UN, NGOs, donors, WASH Cluster partners and other stakeholders, with the objective of raising public awareness of Medair and ensuring good co-operation and partnerships.Seek out networks or task groups on specific WASH-related humanitarian aid issues and actively participate.Accompany donors on field trips, and ensure programme details are transmitted in a timely and professional manner.Represent Medair, at coordination, sector and bilateral meetings, working groups, with national and / or local government departments and any meetings or events, facilitating supportive synergies.Staff ManagementInvolved in the recruitment of WASH staff for the country programme, with advice on technical skills and experience.Ensure that all WASH staff are adequately trained and, if necessary, create possibilities for capacity building, mentoring and coaching, within budget constraints. Plan and develop training material as required.Support line managers in inductions and appraisals of WASH staff, particularly with regard to technical skills.Financial ManagementWork with the Projects Coordinator and field managers and GSO staff to plan and construct WASH budgets.Ensure the WASH project expenditure is in line with approved budgets, advising on potential under / over spend and recommending appropriate corrective action.Quality ManagementPromote and use the Medair organizational approaches, resources and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.Ensure WASH projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and CHS standards, WHO recommendations, etc.Regularly assess and provide feedback and recommendations on the quality of WASH programmes and interventions during field visits and at other relevant times.Maintain a resource library for the WASH team and keep up-to-date with the latest trends and updates within the sector. Ensure all WASH staff have access to necessary and appropriate information as required.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsBSc in Water / Environmental Engineering or Management or Civil Engineering or Hydrology / Geology.Strong working knowledge of English (spoken and written).ExperienceRelevant post-qualification professional experience, in a management position.Minimum 3 years overseas experience in relief work with an NGO managing and coordinating WASH projects, preferably in an emergency context. Experience of the humanitarian sector in an emergency context.Project Management experience. Excellent proposal and report writing skills.Strong experience in the design, monitoring of implementation and evaluation of WASH and construction projects.Knowledge & experience of the principles and the design, monitoring, implementation & evaluation of humanitarian projects. Advanced leadership and project management skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesProvide technical advice and support to the field management and the health staff. Responsible to develop, lead, monitor and evaluate the health aspects of the country programme. Coordination at a senior level, with national and regional health authorities as well as other NGOs. Lead on all health (including mental health and psychosocial elements of proposals and reports, providing capacity building for national and international staff, promote best practice in the health programmes and contribute to the overall management of the country programme. Project OverviewMedair is currently implementing four projects within South Sudan. Medair is providing emergency primary health care based on the basic package of health services to vulnerable host and displaced populations in Renk County. Health facilities were established by Medair on an emergency basis, but due to protracted needs they have become more established facilities working towards full implementation of primary health care and integrated nutrition services. Medair has health and nutrition projects implementing CMAM alongside targeted health services in Aweil and Leer Counties, in addition to a mental health and psychosocial support (MHPSS) project in Leer County. Medair also maintains health and nutrition emergency response teams that are able to respond rapidly to any health or nutrition emergency in any area of South Sudan. Workplace & Working conditionsPosition based in Juba, South Sudan. Starting Date / Initial Contract DetailsJuly 2023. Full time, 24 months. Key Activity AreasHealth Project Technical OversightMaintain an overview of the country health programmes and of the regional context, with a view to strategically developing new projects in current sites and/or surrounding regions, and proactively planning for responsible exit.Give technical advice to field managers and GSO on potential involvement in new health and interventions and internal capacity for implementation.Define policies, guidelines and protocols for the medical aspects of Medair's work in country.Provide technical support to the health teams in all project sites, including the evaluation and impact analysis of current projects and the writing of donor proposals and reports.Carry out regular monitoring visits, ensuring that project objectives are met within the stated timeframes and in accordance with recognised international standards.Supervise and monitor the development of reporting systems for health data collection, analysis and follow-up and feedback to relevant staff, donors, partners and other agencies.RepresentationDevelop and maintain relationships with Ministry of Health, UN, NGOs, donors, partners, etc, with the objective of raising public awareness of Medair and ensuring good co-operation and partnerships.Staff ManagementBe involved in the recruitment of health and staff for the country programme, providing advice on technical skills and experience as requested.Ensure that all health staff is adequately trained and, if necessary, create possibilities for capacity building, mentoring and coaching, within budget constraints.Support line managers in inductions and appraisals of health staff.Financial ManagementWork with the relevant field managers and GSO staff to plan and construct health budgets.Quality ManagementEnsure health projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards.Regularly assess and provide feedback and recommendations to GSO advisors as well as field staff on the quality of health programmes and interventions during field visits and at other relevant times.Staff HealthOverall responsibility for staff health/occupational health procedures and compliance and development of procedures in-country.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsClinical degree (nurse or doctor), or Public Health degree.Strong working knowledge of English (spoken and written). ExperienceAt least 3 years' experience in managing programmes in international public health work, with at least 1 year in humanitarian emergency context.Experience in the design, monitoring of implementation and evaluation of public health programmesComputer literate with strong working knowledge of Microsoft Excel, Word, Outlook and PowerPoint.Knowledge of humanitarian principles, Sphere and CHS Standards.Good report and proposal writing skills. Good negotiation skills. Excellent communication skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Support Manager is responsible for the daily support of Pibor- -based staff and for the general support to Medair facilities in Pibor and ensures that the project continues to run effectively in terms of supplies, storage and base management. This role oversees Human Resources, Finance and Logistics.Project OverviewTo reduce the morbidity and mortality of displaced populations and acutely vulnerable host communities in South Sudan through the provision of emergency nutrition and health services in Greater Pibor Administrative Area.Workplace & Working conditionsField based position in Pibor, South Sudan. Working and living conditions may be very basic and require great resilience.Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12-24 months.Key Activity AreasBase ManagementEnsure smooth running of Pibor base including line managing base support staff to ensure the effective running of the compound. Manage and track expenditure of Pibor base budget by ensuring spending is in accordance with time frames and adjusts spending if required.Coordinating the routine maintenance of base infrastructure and equipment, repairing items using the most cost-effective solution.Development and implementation of robust systems designed to ensure the physical security of the base and to prevent the theft of Medair assets and equipment and the fraudulent use of Medair resources.Welcoming and briefing new Medair staff and visitors (external / Medair visitors) to the base, arranging transportation if required and ensuring they have all the information needed for their stay (e.g. base layout, security, local information, domestic arrangements, etc.)LogisticsEnsure accurate and efficient procedures are maintained in logistics, particularly in the areas of procurement, warehousing, equipment and fleet.Ensure that logistics staff follow the Medair procurement procedure and where applicable, donor regulations on procurement, maintaining both a hard and soft copy system of all procurement documents. The original of all procurement documents are kept in Finance.Ensure transport procedures are being followed in the daily management of fleet and drivers including servicing of vehicles and always having spares available for vehicles, Boats and for the generators used in the project.Planning weekly staff movements considering staff and fleet availability and programme requirements, ensuring the most efficient use of Medair resources. Ensure Medair warehouse procedures are followed both at the Pibor Warehouse and at all field sites where stock is stored.Liaising with external contacts, such as landlords, utility companies, local tradesmen and contractors, service providers, etc, ensuring services are delivered on time, on budget and to an acceptable standard.FinanceManage the Project Support Officer and supervise all financial activities to ensure all cash management needs, reporting deadlines, salary payments are timely and internal and external audit requirements are met.Ensure all internal financial controls are in place and that Medair and donor guidelines are followed.Work with the Project Managers and the Project Coordinator in the preparation and development of budgets for support and shared costs. Act as finance officer during times of absence for the Project Support Officer.Human ResourcesOversee the Human Resource management function at the project site, supervising the Project Support Officer and supporting line managers in areas such as recruitment, induction, training, appraisals, disciplinary action, etc.Ensure line managers are supported by Juba as necessary on disciplinary action and grievance procedures, ensuring that the correct procedures are followed and records are kept in accordance with Medair guidelines and local labour laws. Represent Medair to all local ministries and commissions, in relation to labour issues.Provide line managers with any necessary training, advice, mentoring and coaching on performance management procedures for their team.Administration & ComplianceDraw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed.Submit accurate and timely internal reports as required by field management and GSO and contribute on request to external reports, with a focus on equipment/assets and supplies, in particular.Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly fashion and are routinely and punctually shared in the filing system, in line with Medair and donor requirements.Implement anti-corruption and fraud measures, in line with Medair policies and the applicable donor procedures.CommunicationCoordinate with relevant authorities (e.g. government ministries, local authorities, UN agencies, etc.) and other NGOs, as applicable, on matters relevant to Medair operations in the area.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of base-related activities and requirements.Staff ManagementActively train and coach staff on living out the seven values of Medair.In collaboration with PC and PMs, recruit necessary support staff to support programme activities adequately.Develop a recruitment strategy that allows for growth in the support departments.Ensure capacity building by orientation to Medair systems and procedures, ongoing and peer training.On occasions contract and work with casual labour or contractors (including hiring, co-ordinating workload and payment) to achieve specific, time-bound tasks.Set performance objectives for direct report and ensuring that all other programme support staff have performance objectives set and reviewed at the end of probation and then every six months.Hold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.Quality ManagementPromote and use Medair e-library and other operating procedures with support staff, ensuring that all standardised formats are used and guidelines are followed.In conjunction with the PC and relevant Project Managers review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry out regular inspections and spot checks, both on systems and ongoing work, to ensure the best use of Medair assets and resources.Security ManagementAdhere to existing security procedures and contribute to continued review/adaptation of these.Be the Security Focal Point for Pibor when the PC is absent.Provide support in managing security incidents as required, including the writing of relevant incident reports.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. QualificationsDegree in relevant subject such as Logistics / Management / Business Administration or equivalent professional / technical qualification.Strong working knowledge of English (spoken and written). ExperienceTwo years post-qualification experience in a management position, preferably in a relief environment.Advanced planning, assessment and analytical skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Support Manager is key to the efficient and effective running of operations in the area to which they are assigned. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles. In the absence of the Project Coordinator, the Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders. Workplace & Working conditionsField position based in Goma, D.R. Congo. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 24 months. Key Activity AreasProject Support ManagementEnsure the smooth running of the assigned base including staff supervision, maintenance and liaison with landlords, contractors and suppliers. Supervise all financial activities to ensure all cash management needs, reporting deadlines and internal and external audit requirements are met.Ensure all internal financial controls are in place and that Medair and donor guidelines are followed, oversee preparation of weekly closing and monthly financial reports, review reconciliations done by financial assistantsManage base budget(s), ensure expenditure is within set guidelines, ensuring all funds are well and timely spent in accordance with donor requirements and time frames.Oversee all human resource activities, supporting line managers as required in areas such as recruitment, induction, training, appraisals, disciplinary action, etc.Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.Provide logistical support to programme staff and field bases, including managing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff.Ensure accurate and efficient procedures are maintained in logistics, particularly in the areas of procurement, storage and transportation. Monitor that regular computer back-ups, virus updates and routine maintenance are carried out and provide IT trouble-shooting.In collaboration with the PC work with field managers and GSO staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements.Manage and track expenditure of assigned budget, including supporting Project Managers to do quarterly pipeline analyses, ensuring that spending is in accordance with donor requirements and time frames and notifying the relevant field managers of any necessary adjustments.Security ManagementIn the absence of the PC, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.Follow the instruction of the PC, to ensure the availability of emergency equipment. Provide support in managing security incidents as required, including the writing and submitting of incident reports.AdministrationDraw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed.Submit accurate and timely internal reports to field management and GSO.Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing system is in line with Medair and donor requirements.Staff ManagementManage and oversee the assigned programme support staff including recruitment, day-to-day management, performance monitoring, disciplinary, development and training, appraisal, etc.Hold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.CommunicationDevelop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Work to strengthen internal communication, support, and mutual understanding between support functions and programs as appropriate to your work level and area of influences.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and are the most up to date versions and guidelines are followed.In conjunction with managers review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, both on systems and on-going work, to ensure the best use of Medair assets and resources.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject or equivalent professional / technical qualification.Strong working knowledge of French (spoken and written). Good knowledge of English (spoken and written). ExperiencePost-qualification management experience in a relevant profession.Experience working in a cross-cultural setting, preferable in a support role.Able to oversee multiple tasks, prioritising and delegating as required.Attentive & hospitable to colleagues, visitors at the team house.Team-player but also able to work independently. Good inter-personal and conflict resolution skills.Able to develop and maintain effective relationships with internal and external stakeholders.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Mental Health & Psychosocial Support Project Manager (MHPS Project Manager) develops, leads, monitors and evaluates the assigned MHPSS project(s). This involves effectively managing and reporting on the projects in line with the objectives, timeframe and budget. Other important aspects of the role include managing and training local staff to meet international quality standards in mental health care delivery, encouraging beneficiary participation, liaising with other stakeholders and anticipating, planning and contributing to the development of MHPSS components for new health project proposals and reports. Project OverviewMedair's goal in Pibor County is to reduce morbidity and mortality in vulnerable populations through the provision of emergency health, nutrition and WASH (water, sanitation and hygiene) services, and to improve the mental and psychosocial wellbeing of affected populations. Workplace & Working conditionsField position based in Pibor, South Sudan with very basic working and living conditions. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 12 to 18 months. Key Activity AreasMental Health and Psychosocial Support Project ManagementManage the assigned MHPSS projects in order to meet the project objectives within budget and within the allotted time frame, reporting promptly operational concerns to Project Coordinator (PC) and Health Advisor (HA) (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget).Contribute to development and implementation of an appropriate and effective MHPSS strategy including proactive planning for responsible exit in consultation with PC and HA.Set clear objectives and indicators for MHPSS activities in collaboration with the PC, HA, field managers and, where appropriate, with the local communities.Develop new proposals, linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the field team and HA.Ensure holistic services for survivors of gender-based violence including clinical management and psychosocial support.Staff ManagementLine-manage the BCC/PSS Officers within the assigned projects, including day-to-day management, development and training, appraisals, etc.Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedback.Financial ManagementManage the MHPSS budgets for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance.Communication & CoordinationDevelop and maintain appropriate, regular, transparent and supportive communication structures with the assigned MHPSS team, Medair in-country and GSO advisors and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.LogisticsLiaise with the logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly.Quality ManagementEnsure MHPSS projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere and CHS.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsPsychiatric Nurse/Social Worker, Degree in Global Mental Health, Medical doctor or nurse with mental health qualification, Counselling qualification.Excellent working knowledge of English (speaking and writing). Experience2 years' post-qualification professional experience.At least 1-year management experience.Minimum of 1 years' experience working as MHPSS manager overseeing mental health/ psychosocial/ protection projects in humanitarian sector.Ability and willingness to manage project implementationGood numerical, report writing and administration skills. Problem solving ability.Knowledge of humanitarian principles, Sphere and CHS as well as IASC guidelines and policies for MHPSS in emergencies.Experience in the design, monitoring of implementation and evaluation of psychosocial programmes.Knowledge and experience of (primary) mental health care principles and management.Able to prioritise clearly and oversee multiple tasks.Able to take the initiative in project decisions.Able to enforce procedures. Able to set clear objectives for staff and to delegate.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesDevelop, lead, monitor and evaluate the WASH components of the country programme; to provide capacity building for national and international staff; lead on all WASH elements of proposals and reports; coordinate and network at senior level with national and regional WASH authorities and other NGOs; champion best practice (international and Medair) in all WASH programmes. Project OverviewMulti-sector relief and rehabilitation programme including: provision of primary and emergency health care, water and sanitation, distribution of non-food items and emergency shelter to assist in reducing morbidity and mortality in vulnerable populations of South Sudan. Workplace & Working conditionsField-based position in Juba, South Sudan, with frequent travel to field locations across the country. Starting Date / Initial Contract DetailsMay 2023. Full time, 18 to 24 months. Key Activity AreasTechnical Design and OversightResponsible for the overall quality and performance of all Medair South Sudan WASH programmes.With GSO WASH Advisor, PMs and DCDs lead on programme quality, develop proposals & donor reports.Provide leadership in defining sector strategy and participate in review of country strategy.Define the country level scope for the WASH program based on beneficiary needs, Medair experience and best practices as well as donor requirements in collaboration with the GSO WASH Advisor.Provide technical support to the WASH teams in all project sites, including the evaluation and impact analysis of current projects and the writing of donor proposals and reports.Research and recommend appropriate technologies for use in country WASH programs.Initiate and/or lead WASH Technical Working Groups (TWG).Quality ManagementResponsible for ensuring all WASH project implementation is according to Medair policy and compliant with Medair, donor, South Sudanese and international guidelines, policies and standardsEnsure sectoral integration, learning, sharing and adoption of best practices as outlined in Sphere guidelines, and Medair South Sudan guidelines to ensure quality of projects in liaison with Monitoring and Evaluation Officer, Health and Nutrition Advisors, and under advice of GSO WASH Advisor.Responsible to recommend, review or develop WASH technical guidelines with GSO WASH Advisor.Staff Management and LeadershipSupport in the technical development of WASH staff by capacity building, coaching and mentoring.Support WASH Project Managers and Project Coordinators with the selection of appropriate technical knowledge when recruiting WASH staff.To reflect the vision and values of Medair when interacting with team members and beneficiaries.CoordinationLiaise with stakeholders: beneficiaries, ministries, local government officials, UN agencies (UNICEF, UNOCHA) and NGOs, on overall WASH coordination for South Sudan.Monitor the project performance and make necessary recommendations.Identify and initiate corrective action related to changes to the project scope, project schedule and project costs in consultation with senior management.Represent Medair, ensuring that good relationships are maintained and that Medair's mandate and values are understood. Represent Medair to donor representatives for technical input, in liaison with Programme Funding Manager and senior management.CommunicationResponsible for input to all WASH external reports and proposals for the Country Programme.Responsible for providing accurate and timely feedback regarding all WASH technical and programme issues to Project Managers, Deputy Country Directors, Country Director and GSO WASH Advisor.Liaison for the Medair GSO WASH Advisor for all WASH related questions and issues; provide feedback to the relevant managers within the South Sudan team.Develop and maintain a transparent, honest and supportive communication structure with the team members, so as to uphold a spirit of unity and mutual respect.Logistics & FinanceEnsure quality and technical specifications of all WASH-specific supplies procured.Assist/advise the project managers in development of WASH project budgets, in collaboration with senior management and WASH Project Managers.Security ManagementAdhere to the security guidelines employed by Medair on site and when travellingProvide advice and support on security related issues while on field trips when required.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job posting covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in a WASH-related field (eg. civil engineering, hydrogeology/hydrology).Strong working knowledge of English (spoken and written). Experience3 years professional experience in WASH in a developing country, preferably in a humanitarian context.Technical experience with WASH infrastructure (e.g. latrine designs, borehole installation, hand pump repair, and construction of hand dug wells) and software/training (behaviour change communication).Understanding and appreciation of the links between the hardware (water, sanitation facilities) and behaviour change. Competent report-writing skills.Experience in the design, implementation and evaluation of WASH programmes.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesManage and lead Medair emergency response in Aleppo (ALP), Syria. Provide strategic leadership and direction for the Aleppo emergency response and other projects that may be developed. The ALP PC oversees all activities, works closely with the Country Director, Deputy Country Director, Technical Advisors, Technical Officers, and Global Sector Advisors. The ALP PC is responsible for external coordination at the field level – liaising with other humanitarian agencies and coordination bodies. The ALP PC is expected to attend sub-national level sector and donor meetings in Aleppo. Project OverviewMedair Syria is responding to the earthquake emergency response with interventions in Shelter/NFIs, CVA, MHPSS, Health, and WASH**.** Workplace & Working conditionsField based position in Aleppo, Syria, with occasional travel to Damascus. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 6 months with possibility of extension. Key Activity AreasProject ManagementLead and manage a comprehensive emergency response strategy including resource needs analysis, and timely reporting to relevant sectors, in consultation with the Senior Management Team (SMT) and Project Managers.Ensure that the emergency response strategic plan is current in the midst of a rapidly changing environment, through regular monitoring and evaluation assessments, and that reports submitted to the relevant parties.Support Project Manager(s) and Technical Officers in daily response planning and decision making, to submit regular monthly project reports, to ensure that all relevant documents related to the response are produced and filed.Working closely with the SMT, develop and produce new concepts and proposals, in coordination with the Program Funding Manager (PFM).RepresentationDevelop and maintain relationships with relevant stakeholders (e.g. beneficiaries, community leaders, local government officials, donors, UN agencies and other NGOs or partners) and represent Medair at relevant meetings (e.g. state and local government, sector-coordination and security) in order to facilitate and ensure cooperation and partnerships.Seek out and actively participate in local networks or task groups on specific humanitarian aid issues.Accompany donors on field trips and ensure programme details are transmitted in a professional manner.Financial ManagementSupport Project Managers to construct budgets for designated projects, in collaboration with the relevant Sector Advisors, SMT and PFM.Support Project Managers to ensure that budgets are spent according to donor proposals and regulations and within the appropriate timeframe, making any budget adjustment recommendations to SMT.Monitor the spending of the designated project(s) to ensure compliance with Medair and donor guidelines for financial accounting and reporting practices.Exercise budget authority up to 10,000 USD on project expenses and support (base) costs.Staff ManagementEnsure that all personnel related issues for the staff are carried out in accordance with Medair HR policies. This includes recruitment, appraisal, objective setting, development, training, disciplinary action etc.Ensure that staff receive appropriate and adequate training by providing mentoring and coaching and through the promotion of capacity building of local staff.Hold regular team meetings and build an effective team through a consultative leadership style and a transparent, honest and supportive communication structure.Promote the health and security of the staff by ensuring the application of security guidelines, health and safety in the workplace and healthy living conditions and practices.Security ManagementMonitor and review, with the Country Director, the security status of the area(s) of operation on a regular basis, liaising as applicable with local authorities, other NGOs, the UN or other relevant security bodies. Make reports, as appropriate, to the in-country Security Focal Point.Ensure all staff members and all visitors receive appropriate security briefings and on-going training in security-related topics.Ensure security plans and protocols for the area(s) of operation are updated and implemented in response to changes in the security situation.In the event of an in-country crisis, support the Crisis Management Team as required.Quality ManagementFollow the direction of the relevant advisors at GSO regarding quality, strategy and technical guidelines.Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during field visits and at other relevant situations.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in a relevant subject such as Management/ Development Studies / Business Administration.Strong working knowledge of English (spoken and written). Experience3-4 years' project management experience.3 or more years' experience working in a field-based humanitarian context.Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.Experience in the design, monitoring of implementation and evaluation of humanitarian / emergency programmes.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. Please ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe information Management Shared Service Centre (IM-SSC) Team Leader will lead a geographically disbursed team of Information Management (IM) Officers to oversee their contribution to Medair's Global IM activities. The role will work closely with the IMpact Project Manager to ensure implementation of developed tools across all of country programs. The IM-SSC Team Leader will integrate and collaborate with Medair IM focal points; managing client relationships, scoping, consulting and IM tool implementation. The job holder will have a strong background managing IT Projects and ideally will also have experience working in Humanitarian or Development sectors – with all of the understanding of the difficulty of working in conflict and natural disaster situations. Project OverviewMedair's Global Support Office (GSO) provides operational guidance for country programs, along with technical and compassionate support for our relief workers. Within our GSO and affiliate offices, we are responsible for promoting the work of Medair to the world, raising and managing the funds needed to run our life-saving and sustaining programs, and recruiting international and GSO employees. Global ITS provides centralised governance, direction, innovation and support in the use of information technologies that amplify people to people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in strategic design of systems, and delivers services locally where practical to ensure that day-to-day needs of program colleagues are met. The IM-SSC is responsible for supporting projects by creating assessments and surveys, GIS maps, reports and dashboards for country programs that do not have the skill-set to create their own. The team is also responsible for training people in Medair's programs, and for support and implementation of new toolsets as they become available. Workplace & Working conditionsField based position in Beirut, Lebanon. Starting Date / Initial Contract DetailsJuly 2023. Full-time, 12 months (renewable) contract. Key Activity AreasTeam leadership/Line ManagementLine-manage IM Officers in the Shared Service Centre by providing guidance and timely feedback, and lead by example to demonstrate accountability and professionalism.Develop training and knowledge transfer plans so that members of team can grow in their roles and ensure proper coverage in case of staff absence or departure.In conjunction with Digital Transformation Manager, plan field trips for team members, and coordinate resources for short-term support to country programs where necessary.Shared Service CentreCreate a Global IM Community of Practice (CoP), and drive a pipeline of innovative ideas.Monitor work queues and allocate technical trouble-shooting resources according to Jira queue.Communicate regularly with country IM focal points to integrate and share innovative IM developments from these countries in the overall IM service plan.Work closely with the IMpact Project Manager to ensure new tools are received through the pipeline and plan to implement and maintain these solutions across country programs.Provide senior level IM Support to create assessments and surveys, GIS maps, reports and dashboards for country programs who do not have skill set to create their own. Design, develop and maintain Qlik, ArcGIS, ODK and other software to provide IM services in the form of electronic data, databases, and interactive dashboards.Provide training and assistance to IM focal points based in country programsAlongside Data Protection Officer, support with a training program of data protection/data literacy to be rolled out across all Medair country programsSupport and repair issues related to assessments, surveys, GIS maps, reports and dashboardsCo-ordinate implementation of new tools that are developed through the IMpact Program. Coordinate and ensure an effective IM implementation, including refining standard data collection tools and scripting routine processes; managing effective information sharing and dissemination to all relevant stakeholders.Set up service agreements and work orders for cost-recovery from client country programs and external clients and prepare monthly invoices for cost recoveryInformation GovernanceCreate IM change proposals and provide specialist advice on information management, including advice on management of information-related risk.Create and maintain an inventory of information assets, which are subject to relevant legislation.Contribute to development of policy, standards and procedures for compliance with relevant legislation.Set standards for operational, geographical and population data.Application and Information ManagementWork in collaboration with Global IM Team Leader to ensure that IM Strategy can be delivered to support overall strategy of Medair including: development of a roadmap to upgrade and standardise applications infrastructure across all country programs, outsourcing activities where appropriateStakeholder ManagementCommunicate to country management and country advisors on the services offered by the Shared Service Centre.Work with programmes to conceptualise with stakeholders IM tools customized to the priority needs and develop this in an IM improvement project.Innovation/changesThe holder of this position is required to keep an overview on new IM solutions and propose changes to improve the IM toolkit and organisational IM skillset.Team Spiritual lifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.QualificationsDegree in Informatics, Computer Science, Information Systems or related fieldStrong working knowledge of English (spoken and written).Knowledge or certifications of Qlik (or tool such as Power BI or Tableau), ArcGIS, ODK is a strong advantage. Experience2+ years' IT Project Management experience is desirable.3+ years' experience in applications development, information management, business intelligence or related field.Experience working in Agile teams preferred.Experience building and managing a remote team of peopleHumanitarian experience and knowledge of best practice in field is an advantage – Medair experience is preferred.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Ethical Compliance Investigator, in collaboration with the Internal Audit and Controls Manager, will work towards improving the safeguarding of Medair employees, resources and people and communities we serve from misconduct and abuse in complex and high-risk operating environments through investigating allegations of alleged misconduct including procurement fraud, corruption, embezzlement, collusion, bribery schemes, harassment, conflicts of interest and sexual exploitation and abuse (SEA). The Ethical Compliance Investigator is an expert with responsibility for the full range of activities involved in the management of investigations, requiring expert knowledge of investigation methodologies and tools. S/he will conduct investigations throughout the Medair International. The position will support Medair International to ensure continued vigilance around the risks associated with violations of Medair Code of Ethics and the further development and training of investigators throughout the organisation. The position holder will be responsible for the monitoring and evaluation of incidents of non-compliance to foster continuous improvement of ethical compliance across Medair International and to benefit prevention. Project OverviewMedair Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, raising and managing the funds needed to run our life-saving and sustaining programmes, and recruiting international and GSO staff. The Medair Executive Office department is responsible for providing support to functions and country programmes in the areas of legal and Code of Ethics compliance, internal controls, innovation, process excellence and implementation of organizational improvements. It also monitors and coordinates organisational strategy development and implementation. On compliance and internal control issues, the Executive Office has a dotted line reporting relationship to the IBoT's Audit, Finance and Compliance Committee. Workplace & Working conditionsField based position in Nairobi, Kenya. Starting Date / Initial Contract DetailsASAP. Full-time, open-ended contract. Key Activity AreasInvestigationsPlan, conduct, and manage reviews, preliminary assessments and/or investigations of alleged misconduct, mismanagement, fraud, corruption, sexual misconduct (sexual abuse and exploitation as well as sexual harassment), harassment/abuse of authority, waste of resources or violation of Medair's policies and procedures, with objectivity, impartiality and fairness throughout the investigative process and in accordance with generally recognized international investigative standards and Medair Investigation guidelines ·Gather, seize and analyse all relevant evidence (documentary, physical, electronic, etc.), documenting the process in accordance with global chain of custody and other requirements. Organize complex and voluminous records and documents. ·Conduct interviews of staff and other involved parties using interpreters as required, in accordance with accepted best practices (ensuring reliable information and according to due process), record interviews, obtain and analyse potential documentary and electronic evidence, and conduct investigative research.Prepare draft investigation reports, including ad hoc briefs, and present investigative findings in a clear written form.Draft recommendations for corrective action and improved controls and effectiveness or efficiency of Medair operations.Work with safeguarding focal points or other local staff assigned to support safeguarding investigations.TrainingDeliver investigation training, remotely and in person, to Country Program staff supporting safeguarding investigations. · Participate in developing and revising compliance-related best practices and lessons learned from investigative work.Engage regularly with Country Program staff and country program management, including Country Directors, and other key collaborators, and demonstrate that support is provided to local investigation teams.Work collaboratively with key stakeholders, both internally (other departments, safeguarding committee) and externally (donors, other NGOs, etc)Monitoring and EvaluationTracking ongoing investigations of cases of non-compliance with Medair's safeguarding and ethical compliance policiesMonitor the conduct and outcome of investigations to ensure accurate reporting of cases within Medair.Evaluate the conduct and outcome of investigations to enable the organisation to continuously improve its policies, procedures, and practices.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsBachelor's degree required in business, finance, accounting, law, international relations, criminal justice, or related field.Certifications such as certified fraud examiner (CFE) is highly preferred. Experience5+ years of progressive experience in professional investigatory work, fraud, collusion, corruption, vendor and supplier collusion, safeguarding and other types of investigations in challenging environments, and preferably in locations where Medair operates.Audit or compliance experience will be considered if it includes safeguarding investigations experience.Experience with exposure to highly sensitive information, and ability to maintain confidentiality, including legal and financial information.Ability to travel to insecure environments required.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe ITS Project Manager (PM) / Business Analyst will be responsible for the implementation of IT projects that are a part of our strategy and mission. The ITS PM / Business Analyst will be a valuable part of the Global ITS Team, as we embark on a variety of large and small projects, covering infrastructure upgrades, software rollouts and new system implementations. Project OverviewMedair's Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programs, and to recruit international and HQ staff. Global ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people-to-people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met Workplace & Working conditionsGlobal Support Office (GSO) position based in Lausanne, Switzerland. Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply. Starting Date / Initial Contract DetailsJuly 2023. Two-year fixed term contract – with possible extension Key Activity AreasProject ManagementPlans and implements assigned projects according to authorised scope, goals and deliverables.Creates schedules and project timelines, and defines tasks and required resources.Monitors deliverables, provides corrective action, and reports to project steering committee.Supports and directs team resources including: planning, monitoring, and appraising job results; coaching, counselling, and disciplining team members.Initiates, coordinates, and enforces systems, policies, and procedures.Leads effective project team meetings by stating agenda and goals.Presents to stakeholders and reports on progress as well as problems and solutions.Implements and manages change when necessary to meet project outputs.Proactively identifies roadblocks and risks, and takes the initiative to facilitate solutions.Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.Accomplishes financial objectives by forecasting requirements; preparing project budgets; scheduling expenditures; analysing variances; initiating corrective action.Maintains quality service by establishing and enforcing organization standards.Verifies project results by conducting system audits of technologies implemented.Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.Business AnalystIdentifies and prioritises technical and functional requirements, obtaining feedback and gaining approval to implement changes.Documents business requirements and creates detailed functional/technical system specifications.Creates policies, Standard Operation Procedure documents (SOPs) and user manuals in collaboration with process ownersTranslates business requirements into logical, component-based technical designs.Solution design with consideration UX & business process automation principles and data modeling techniques.Performs configuration / data migration / integration duties on select systems in accordance with project objectives.Creates and designs technical specification documentationInnovation/changesThe holder of this position is required to keep up-to-date on new IT methodologies, systems, applications, infrastructure and security and to encourage out-of-the-box thinking on how to best meet Medair's needs with limited funding and resourcesTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsDegree in Information Management or other IT related field.PMP / PRINCE2 / Other Project Management Certification preferred.Agile Certification preferredExcellent working knowledge of the English language (speaking and writing). Ability to work in French desirable Experience3+ years' IT Project Management experience is essential.3+ years Business Analysis preferred5+ years' experience in systems operations and support, implementation and management of infrastructure systems support.Experience working in Agile teams preferred.Vendor Management.Experience operating in hybrid environments including in-house and outsourced operations and use of cloud-based services.Experience in setting up and supporting infrastructure in international NGOs operating in a variety of contexts – desirable.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWorking as a senior member of a diverse team who is committed to serve Madagascar's most vulnerable with practical and compassionate care, the Project Coordinator manages the implementation and coordination of the designated field projects. Providing leadership, strategic direction, management, and evaluation of all aspects of the Medair projects, the Project Coordinator also plays a key role in liaison with local authorities and other relevant stakeholders, team leadership, and security. Project OverviewSince 2021, Medair has implemented WASH and Nutrition activities (with Protection & Inclusivity dimensions) in the South of Madagascar from Ambovombe, and Medair plans to continue intervening in these 2 sectors and in this region strongly affected by drought. Workplace & Working conditionsField based position in Ambovombe, Madagascar. Starting Date / Initial Contract DetailsJuly 2023. Full time, 6 months. Key Activity AreasProject ManagementOversee the overall implementation of project(s) with Project Manager(s) and in accordance with the project proposals, ensuring objectives are met within the required time frame and budget.Oversee a comprehensive activity plan for the designated projects, including resource needs analysis, covering the time frame of the project proposal.Support relevant Project Manager(s) in day-to-day decision making as requested.Ensure that regular monitoring and evaluation against project objectives is conducted and reports provided to the relevant in-country or GSO managers or to donors.Maintain an overview of the regional context with a view to the strategic development of new projects.Support Programme Funding Manager, technical Advisors and CD in development of new concepts and proposals.Develop, in consultation with the other senior field managers, an implementation strategy which is appropriate to the country context and strategy.Ensure complete and timely reporting of activities to Medair, donors and managers, and any other relevant bodies.Ensure all relevant project documents are produced and filed according to Medair and donor guidelines.RepresentationDevelop relationships with stakeholders and represent Medair at meetings to facilitate and ensure cooperation.Accompany donors on field trips and ensure programme details are transmitted in a timely and professional way.Financial ManagementSupport the planning and construction of project budgets, in collaboration with the relevant Project Manager(s) and Sector Advisers and in accordance with donor guidelines.Ensure that budgets are spent according to donor proposals and regulations, making any budget adjustment recommendations to the CD or DCD.Monitor the spending of the designated project(s) to ensure they operate in line with Medair and donor guidelines for financial accounting and reporting practices, sign off on expenditures up to USD 10,000.Staff ManagementLine-manage up to 5 staff.Ensure all personnel related issues for the staff are carried out in accordance with Medair guidelines. This includes recruitment, appraisal, development and training, disciplinary action, etc.Ensure that staff receive appropriate and adequate training by providing mentoring and coaching and through the promotion of capacity building of local staff.Hold regular team meetings and, through a consultative leadership style and a transparent, honest and supportive communication structure, develop and build an effective team.Promote the health and security of the staff of the designated project(s) by ensuring the application of security guidelines, health and safety in the workplace and healthy living conditions and practices.Security ManagementGuide the process, monitor and review security assessments for new locations and the security status of the area(s) of operation on a regular basis, liaising as applicable with local authorities, other NGOs, the UN, the NGO Forum or other relevant security bodies. Make reports, as appropriate, to the Country Director.Ensure all staff members and all visitors receive training in security-related topics.Train Project Managers in security planning, management, etc.Quality ManagementPromote and use the Medair operating procedures, ensuring that guidelines are followed.Ensure designated projects are implemented in line with donor proposals and requirements, in accordance with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations, CHSRegularly assess and provide feedback and recommendations on the quality of the programmes and interventions during field visits and at other relevant times.Pro-actively seek advice of quality team and implement within cost, scope and time.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.QualificationsUniversity degree in a relevant subject such as Management / Development / Business Administration.Strong working knowledge of French (spoken and written). Good working knowledge of English. Experience2 years post-qualification experience in a management position, preferably in a relief environment.Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.Knowledge of Humanitarian Essentials, Sphere and HAP Standards and other international humanitarian guidelines and protocols.Advanced planning, assessment and analytical skills. Leadership and project management skills.Consultative and servant leadership with excellent communication skills and training willingness.Capacity to work under pressure and manage personal stress levels.Dynamic, creative, open-minded, flexible, self-learner, self-motivated and hard-working.Committed to team-building and able to develop and support other team members.Team-player with good inter-personal skills.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesManage Medair WASH projects in Afghanistan, ensure proposal objectives are met within project timeframe and overall budget allocated, services delivered meet Medair, donor and international quality standards. Responsibilities also include managing WASH staff, coordinating with other partners to assess emergencies, contributing to design of new WASH interventions, preparing project reporting as well as planning and supporting development of new proposals. Role would also provide project management support to Food Security (FS) activities in same locations. Project OverviewMedair Afghanistan has been operating since 1996 and currently works in three provinces: Daykundi, Uruzgan and Kandahar, with a country office in Kabul. Medair implements WASH, FS, Health and Nutrition programming to address growing humanitarian needs. WASH responses include construction of municipal scale water distribution networks, community protected springs, and integrated multi-sectoral hygiene behaviour change. FS responses are predominantly based on cash-assistance. Workplace & Working conditionsField based position in Uruzgan, Afghanistan. Starting Date / Initial Contract DetailsJune 2023. Full time, 12 months. Key Activity AreasTechnical Design and OversightEnsure project monitoring is conducted according to project plansSupport agreed quality monitoring activities to meet guidelines and standards with WASH and FS AdvisorEnsure project is implemented according to standards and practices for WASH and Cash and Voucher AssistanceOversee implementation of beneficiary selection processes and cash distributions according to standards and plans, in coordination with: colleagues for security management, financial management, and technical advisorEnsure indicators are collected, evaluation assess conducted against monitoring plans, in coord. w/MEAL ManagerProject ManagementBe responsible for implementation, management, supervision, and support of assigned WASH & FS activities in line with the project plan and time frame of the relevant project proposal(s)Provide input into the integration of beneficiary participation and AAP in the project activitiesDevelop National staff at Managerial level to build capacity & experience in Project Management and reportingEnsure accurate, timely reporting of activities for internal and external reports (e.g., monthly, quarterly,...)Input into development of country strategy, new projects and/or donor proposalsInformation ManagementEnsure data collection is conducted according to project plans, and uploaded or provided in a timely mannerContribute to database management and data securityContribute to ongoing refinement of data tools as necessaryFacilitate and support training of staff to ensure proper use of data management collection devices and toolsStaff ManagementLine-manage staff of assigned project(s), including day-to-day management, recruitment, development, training..Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedbackProvide coaching & supervision to staff to develop their leadership skills and implementation of project activitiesCommunication and CoordinationDevelop appropriate, regular, transparent and supportive communication structures with the assigned team, Medair in-country and GSO advisors to ensure good partnershipsParticipate in coordination meetings, representing Medair, feeding back staff & field managers on relevant issuesLiaise with WASH & FS Advisor for project updates, reporting for all technical support on project implementationLogisticsDevelop and maintain procurement plans based on project log frame and activitiesCoordinate w/Logistics, ensure clear communication on procurement, cargo transportation & supplies issuesMonitor stock levels, expiry dates, and submit stock and purchase requests with accurate specificationEnsure an accurate record of all assets and stock at warehouseEnsure ordered items are to standards, quality & specification before final delivery to warehouseFinancial ManagementManage the budget for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governanceConduct regular financial checks to enable forecast of under or over-spend on project; raise these occurrences to Project Coordinator, technical advisor and other senior management as necessarySupervise management of field team budget & cash, payment of casual labour within agreed salary scalesTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contactsSecurity ManagementContribute to development of security assessments for new locations before field teams travel. Monitor local dynamics in intervention locations and escalate concerns which may be indicators of insecurityEnsure the WASH and FS teams adhere to SOPs, and understand updated security protocols and information before any travel or field activities are undertakenThis job description covers the main tasks that are anticipated. Other tasks may be assigned as necessaryQualificationsUniversity degree in a field relevant to WASHGood English (spoken and written)Excellent working knowledge of Microsoft Excel, Word, Outlook and PowerPoint Experience5 years post-qualification professional experience in a relevant field as a managerCompassion and a desire to bring relief to humanitarian situations.Willing to support other teams within Medair. Able to prioritise tasks appropriately. Strong communication skills.Good time management. Capacity to work under pressure and tight deadlinesAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWorking as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care the WASH Manager has a vital role to play in improving access to safe water and sanitation for the target population. This involves effectively managing the assigned WASH project(s) in line with the objectives, budget and timeframe laid down in the proposal(s). The role also includes enhancing beneficiary participation, managing and training local staff and planning and initiating new WASH projects / proposals. Project OverviewWASH projects to be implemented in North Kivu Province alongside mainly emergency health focussed projects targeting displaced, war affected and vulnerable populations in NE Congo. Developmental typed projects aimed at long term and sustainable behaviour change in general population and state health employees to improve public health outcomes. Workplace & Working conditionsField based position in DR Congo. Starting Date / Initial Contract DetailsAs soon as possible. Full time, Minimum 12 months. Key Activity AreasTechnical ManagementBe responsible for implementation, management, supervision & support of assigned WASH project(s) in line with the activity plan & time frame of relevant project proposal(s), any applicable national & international guidelines and standardsManage quality construction of water & sanitation structures, ensuring good maintenance & sustainable processes are in place, helping involve local communities drawing on similar experience to improve the current comities setupEnsure regular monitoring & evaluation assessments are conducted against project objectives & ensure programme quality, with field managers relevant reports, through frequent field visits travellingWork towards continual improvement of processes & technical implementation of infrastructure WASH programmeProvide input into integration of beneficiary participation and accountability (BA) in all aspects of the projectEnsure accurate & timely reporting of activities for internal & external reports as requested by stakeholdersAssess existing project(s) activities in the assigned area(s) and recommend actions to be takenInput into development of country strategy, new projects and/or donor proposals as requested by field managers and HQStaff ManagementManage and oversee assigned team including recruitment, day-to-day management, development & training, appraisals...Hold monthly team meetings, review objectives, inform of work-related issues, gather feedback. Provide appropriate supervision, coaching, mentoring and training to develop personal & professional skills, knowledge and understandingPromote team health & security by providing support to WIA in developing security and safety guidelines in workplace and ensuring healthy living conditions and practices are being followedOn occasions casual labour work (incl. hiring, co-ordinating workload and payment) to achieve specific, time-bound tasksFinancial ManagementWork with the relevant field managers to plan, construct and manage budgets for the assigned project(s)Coordinate & oversee assigned team(s) cash requirements, ensuring paperwork is completed accurately & timelyCommunication and CoordinationDevelop, maintain appropriate, regular, transparent and supportive communication structures with relevant stakeholders (i.e. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs)Represent Medair at relevant local level coordination meetings involving local authorities, UN agencies and other NGOsLogisticsManage correct & timely ordering (within budgetary constraints) of Infrastructure & WASH supplies and equipment for assigned activities, ensuring minimum stocks are maintained, items are stored & distributed correctly and timelyEnsure project equipment careful use, regular servicing & appropriate replacement, within budgetary constraintsOversee field depots and help develop project(s) specific handling of field depot in order to comply with Medair standards and better track movement of goods in the fieldQuality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed. Ensure that most up to date documents are used across the project(s)Implement, relevant policies & standards relating to current operations including national, and international (e.g. Sphere and HAP) standards, donor guidelines and other good practiceDelegated ResponsibilitiesAchievement of the assigned project(s) outcomes within the budget and the agreed time frameManagement of the relevant aspects of the budget for the assigned project(s)Project records & documents filing & archiving according to requirements of Medair, donors & relevant local authoritiesLine management of assigned WASH staff, including recruitment, performance monitoring, disciplinary action...Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsHigher level qualification in a technical field, preferably in water and sanitation2 years post-qualification professional experience in a relevant fieldGood English (spoken and written) & French (spoken and written)Computer literate with good working knowledge of Microsoft Excel, Word and Outlook ExperienceTechnical WASH skills within a humanitarian settingKnowledge and understanding of humanitarian standards such as Sphere and HAP Good communicator, able to pass on information efficientlyPrevious management / leadership experienceGood report writing skillsAble to develop and maintain effective relationships with colleagues, beneficiaries, other agencies and local authoritiesWillingness to support others and to share workload, aptitude for community mobilisation and capacity-buildingCapacity to work under pressure and manage personal stress levelsAble to work effectively in a wide variety of situations, self-motivated, creative, open-minded, flexible, self- learnerAble to cope with basic living conditions in the field and during field tripsAbility and willingness to set clear objectives, delegate, manage project implementation, enforce proceduresProblem solving ability, excellent organisational, multitasking, prioritisingCommitted to consultative and servant- minded leadershipAble to take the initiative in project decisionsAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesMedair is seeking a Power Platform Specialist to support the organisation with the development, day-to-day maintenance and enhancements of the Microsoft Power Platform, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Project OverviewGlobal ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people-to-people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met.The development of a new SCM solution using Power Apps is an exciting innovative and strategic decision made by Medair. It will see the development of a suite of tools within Microsoft Power through a new partner. This solution covers Procurement, Warehouse Management, Equipment Management and Fleet Management. It will channel data and information in a transparent and organized way so as to enable a higher level of collaboration and a better-informed decision-making process for Medair.As Medair moves into the new area of the Power Platform, it is anticipated that a host of new Power Applications will be required across Medair globally, and these requests will be handled by the new Power Platform Specialist. Workplace & Working conditionsField based position in Lebanon. Starting Date / Initial Contract DetailsAs soon as possible. Full time, a minimum of 12 months. Key Activity AreasSolution design and buildDelivering services and solutions for Medair using Microsoft's PowerApps, Power Automate, custom development, and data integrations.Act as a technical liaison for the Supply Chain Management (SCM) System and any integrated applications.Provide hands-on technical expertise to perform needs assessmentsDesign and implement Power Platform-based solutions satisfying Medair internal requirements by applying problem-solving and decision-making skills as and when required.Identify and implement areas /processes where Power Platform can be better leveragedFacilitate process improvement outputs including data visualization and low code applications in accordance with Medair's PowerApps governance.Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs.Help guide teams to effectively use the Microsoft Power Platform (Power Apps, Power Automate.Use various connectors to connect disparate systems to Power Platform application where applicable in consultation with the Data Engineer.Contribute across all phases of the PowerApps software development life cycle.Adept at crafting Power Apps and Power Platform solutions with the ability to impart knowledge to both pro-developers and citizen developers.Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery.Support Project Managers to define criteria and conduct proof of concepts, proof of value, and prototyping to evaluate product and feature value and consideration for the organization.Coordinate with the Data Engineer to ensure that Power Platform implementations align with the best data modeling practices.Participate in User acceptance and integration testing.Provide input on analysis of issue patterns and their respective operational functions to plan and recommend process improvements and system upgradesAdministration and supportEstablish an environment strategy, setting up data loss prevention (DLP) policies, and managing users, capacity, and licensing.Make data available to makers through connectors, integration, or migrationMaintain the set-up and configurations of the solutionEnsure access rights, security roles, user allocation are maintained and up-to-dateDrive resolution of issues that come up during the deployment phase of projects.Provide second level support to usersAssist PMs with technical guidance on implementation, coordination of tests and validation of initial performance.Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.Innovation/changesDrive innovation and collaboration with the newest advancements and features within the Power Platform.This position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc) and the ability to identify gaps in the process and propose improvements within the system's workflow.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.QualificationsBachelor's Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Related Field.Microsoft Dynamics Fundamentals (CRM) Certification (desirable)Microsoft Power Platform Fundamentals Certification (desirable) ExperienceAt least 3 years' experience in managing programmes in international public health work, with at least 1 year in Minimum of 5 years professional experience in a relevant field of work.Experience in designing complex common data models.Experience in a Software as a Service (SaaS) environmentDevelopment experience that includes Microsoft Power Platform services, JavaScript, JSON, TypeScript, C#, HTML, .NET/ASP.NET, RESTful Web APIs, Microsoft Azure, and Microsoft 365 (highly desired)Experience handling helpdesk tickets from internal/external usersEnglish (spoken and written), French advantageousAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesTo coordinate the overall implementation of activities of the Community Engagement Team by managing the Community Engagement Focal Points and teams in each base. To contribute to the elaboration, testing and rollout of community engagement strategies as part of the Community Engagement Leadership team. To ensure the overall quality and coordination of Community engagement activities in line with the multisectoral approach of Medair's health, nutrition and WASH projects. Project OverviewEmergency health, nutrition, protection and WASH projects targeting displaced, war affected and vulnerable populations in north-east Congo. Key components of the Community Engagement strategy for Medair include approaches aimed at increasing community participation, accountability, and ownership to improve public health outcomes and longterm behavior changes. Community engagement activities have a strong focus on behavior change communication implemented at the household and community level, to positively change social and core behaviour of beneficiaries and communities and to directly reduce morbidity and mortality of children under 5 years of age and pregnant and lactating women in all project areas where Medair DRC implements its programme. Medair's teams work with Community Health Volunteers or Care Group Volunteers, depending on the approach selected for the intervention zone. Workplace & Working conditionsField based position in Goma, DR Congo. Starting Date / Initial Contract DetailsJuly 2023. Full time, 12 months. Key Activity AreasCoordinationRepresent Medair at BCC meetings, other workgroups and with local authorities, partners, and other NGOs as part of the community activities.Health and Hygiene promotionSupervise the implementation of Community Engagement strategies; including Behavior Change Communication, Accountability to affected populations, and Participatory activities in Medair's project areas throughout Eastern Congo.Ensure all activities are implemented and managed in the same way by different bases and sectors.In collaboration with Sector PMs, CEA Specialist and Advisors, identify target behaviours for barrier analysis or focused group discussions (formative research).Ensure focus group discussions and other methods of gathering qualitative data are taking place at critical times in the proposal cycle as agreed with advisors and M&E.Implement and supervise household mapping in Medair project areas.Provide support and coordinate with field teams as they work with local community leaders and beneficiaries to oversee selection of Lead mothers or Community Health WorkersIn collaboration with PMs and Advisors, ensure key behaviour change messages chosen to be communicated tocommunities are in line with the health, nutrition, and WASH logframes.Liaise with relevant technical staff to study and learn technical aspects of the behaviours to be taught to the communitiesWork with CE teams to understand and resolve community issues.Teach the chosen behaviours to community project staff using adult learning techniques and ensure all teaching passed on to community members is of high quality.In collaboration with PMs and Advisors write and submit monthly and quarterly work plans including selection of community engagement activities and behaviours to be prioritized. Provide support to expansion of iCCM and community nutrition components like IYCF and nutritional screenings as well as kitchen garden activities.Project ManagementDevelop work and monitoring plans and monitor the progress of community project staff's activities according to the needs of the project.Propose lines of intervention and new activities for health promotion intervention according to the needs on the ground.Train and supervise the community project staff in their activities on the ground.Ensure high communication and coordination with all stakeholders.Ensure all relevant staff receive training, advice, and coaching regarding community engagement to be applied to their sector as needed.Develop and update activity tracking tools in collaboration with the M&E manager.Ensure all community project staff are compliant with Medair guidelines, policies, and procedures, and adherent to any applicable donor guidelines.Logistics and financeStructure the different budgets with lines for community level work to make the best possible use of it by starting multisectoral community projects.Ensure team have relevant material necessary to do demonstration during BCC sessions.Assist relevant field staff in management of CE programme budget ensuring all expenses are managed through Medair's financial procedures.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsPost-graduate degree in the humanitarian sector or other relevant field. Health, social work, or psychology background or education (community health, social worker, nurse, midwife or doctor), or Public Health degree desirable.Strong working knowledge of English and French (spoken and written). Swahili desirable. Experience2 years' post-qualification professional experience.At least 1 year humanitarian experience where you worked with or observed health programming.Strong written and verbal skills in French.Able to take initiatives and speak confidently.Knowledge of humanitarian principles, Sphere and HAP Standard.Understanding of Community Engagement and AccountabilityAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesLeading a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care, the Country Director oversees all programme and support activities in-country. Representing Medair in all issues relating to the country programme, the Country Director plays a key role in donor relations and grant management, external representation, legal compliance, they manage the country strategy, project implementation and evaluation in conjunction with senior managers. Project OverviewThe purpose of Medair's multi-sector relief programme in South Sudan is to save lives and alleviate human suffering by working in fixed and emergency response locations, with vulnerable populations and providing essential life-saving health, nutrition, WASH, NFI/ES and mental health and psychosocial services. Workplace & Working conditionsField based position in Juba, South Sudan. Starting Date / Initial Contract DetailsAugust 2023. Full time, 24 months Key Activity AreasProgramme LeadershipImplement country strategy with managers and GSO staff. Consider the political and security context, community needs, donor criteria and strategies to facilitate the long-term planning and development.Ensure the implementation, monitoring, evaluation and reporting of the planned activitiesManage the overall programme and support functions, including reviewing and refining structuresAnalyse humanitarian needs, trends and political developments in the country of operation and surrounding region to anticipate new projects and initiatives, ensure needs driven, life-saving focus.Maintain strong relationships with donors so that Medair is a partner of choiceEnsure all programme activities and support functions comply with applicable national and international lawsOperations ManagementOversee programme implementation in consultation with the relevant senior managers.Ensure projective objectives are met within the required time frames and budgets.Ensure good communications with all country teams.Ensure that the structures are in place to support managers to comply with all applicable operational systems, donor requirements and to meet the country programme strategy.Prepare and implement policies, procedures and guidelines to enhance the running of the programmesEnsure the development of a comprehensive activity plan.Represent Medair at relevant national and local meetings with government officials, contractors, donors, ...Financial ManagementSupervise project budget management and expenditure, in collaboration with: finance manager, project coordinators, project managers and GSO staff, ensuring budgets are spent accordingly.Ensure the management of spending within the programme is in-line with the approved budgets.Ensure sufficient and appropriate controls are in place to prevent fraud and that relevant staff receive the required information and training to minimise the risk of occurrence within the country programmeSecurity ManagementOverall responsibility for the safety and security of Medair staff and assetsOversee the updating and implementation of country location security plans, guidelines and manualsEnsure appropriate security procedures and awareness are maintained throughout the country programmeTake the lead on decision-making and contingency planning during security incidents or threats. Chair the local Crisis Management Team if/when requiredStaff ManagementLine manage designated staff, including direct supervision and development.Hold regular team meetings and, through a consultative and transparent leadership style.Ensure compliance and safeguarding policies and practices are in place in all locationsReflect the vision and values of Medair when interacting with team members and provide them with leadership, advice, support and appropriate communication.Quality ManagementReview, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud.Ensure country programmes are implemented in line with donor proposals and requirements.Reflect vision and values of Medair with team members, local staff, people we serve, and external contacts.Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Live, work and pray together in our Christian faith-based team settings.Instigate and contribute to prayer times with national and internationally recruited staff.Encouraged to join and contribute to Medair's international programmes and GSO prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in Management / Development Studies / Business Administration or relevant technical subjectPost-graduate degree in the humanitarian sector desirableSecurity management and/or Leadership training desirableStrong working knowledge of English (spoken and written). Experience5 years post-qualification experience in a management position3 year post-qualification experience in a complex humanitarian emergency1 year experience in managing projects in insecure environmentsExperience in dealing with donors and government officialsKnowledge of Humanitarian Essentials, Sphere and CHSStrategic thinker, change orientedAdvanced planning, assessment and analytical skillsAdvanced leadership and management skills; ability to build trust and enforce proceduresExperience and willingness in training/mentoring staffTeam-player with good inter-personal skills; committed to team-building and able to develop and support other team membersSelf-motivated, energetic, hard-working, servant-heartedCapacity to work under pressure and manage personal stress levelsAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Officer is an entry-level developmental role designed to provide humanitarian experience to a new relief worker who wants to pursue and develop a career in the aid sector. The Project Officer will provide needed support to the Project Coordinator and Project Managers in a variety of sectors and gain understanding of the different aspects of Project Management. Project OverviewThe Lebanon programme works across the country, including in the Bekaa Valley, Beirut Mount Lebanon, the North/Akkar and the South. Medair supports both Syrian refugees and Lebanese communities with projects in Health, Mental Health, Shelter and GIS Mapping. Workplace & Working conditionsField based position in Zahle, Lebanon. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months. Key Activity AreasSupport to Project ManagementSupport the Project Managers, Project Coordinator and Programme Funding Manager in the development of projects and the writing of new concept notes and proposals when required.Support the team in gathering information and writing donor reports when required.Contribute, shape and review assessments and reports, working with project staff to improve quality and develop capacity.Support in analysis of data and ensure learning is incorporated into projects.Support in monitoring and evaluation, including monitoring visits to field sites.Provide input into the integration of beneficiary participation and accountability in all aspects of the project.Contribute to the mainstreaming of gender, accountability and access for people with specific needs across our programmes.External representationRepresentation of Medair at coordination meetings and through relationships with external partners (e.g. community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.OtherParticipate in activities related to different departments to actively learn about the full range of NGO work, e.g. the recruitment process, tender process, cash counts.Cover aspects of roles such as Project Managers or Programme Funding Manager while they are on annual leave, as appropriate per the employee's capacity.Any other work as designated by the Project Coordinator.Team LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.Support the Project Coordinator and Country Director in developing and ensuring a good team culture across the team.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity or College degree in a relevant field.Strong working knowledge of English (spoken and written). Experience2 years post-qualification professional experience.Previous experience living or travelling in a development context.Excellent Microsoft Office skills, particularly in Excel and/or Access or other database skills.Good planning, assessment and analytical skills.Good numerical, report writing and administration skills.Problem solving ability.Clear written and verbal communication.Strong management skills.Able to prioritise clearly and oversee multiple tasks.Willingness to be stretched professionally, personally, and spiritually.Interest in a long-term humanitarian career.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Finance Manager oversees the financial activities of the programme mainly in Ukraine (90%) and will have oversight for the financial activities in Poland as well (10%). The Finance Manager carries out the various accounting functions required in order to provide accurate and timely information to donors, GSO, field management and the field teams on the financial status of the programme. This involves organising and further developing the financial processes required for the projects to function effectively as well as managing the finance team, providing coaching and training as required. The Finance Manager must be willing to travel to all offices Medair supports in Ukraine. Project OverviewThe purpose of Medair's multi-sector relief programme in Ukraine is to save lives and alleviate human suffering by working in emergency response locations, with vulnerable populations and providing essential life-saving health, WASH, shelter/infrastructure, NFI/CVA, protection and mental health and psychosocial services. Workplace & Working conditionsField position based in Ukraine. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months. Key Activity AreasFinancial ManagementReconciling / verifying bank and cash amounts on a regular basis. Ensuring payments are made in a timely fashion. Detailing expenditure through monthly expense sheets for all cash accounts.Preparing the monthly cash needs forecast for the programme, ensuring that money is transferred between locations in a timely manner and that daily cash needs are met. Preparing the monthly financial accounts.Supporting field bases in financial matters. Providing functional supervision to Finance Officer in field locations.Liaising with the GSO Finance Specialist as required and specifically as issues arise or when changes occur to the policies and procedures for financial operations.Monitoring project spending on an on-going (monthly) basis, communicating with the relevant programme managers about any under / over spend and working with them to agree appropriate actions required in order to bring spending in line with approved budgets.Ensure that the Medair financial procedure is followed as part of internal control monitoring.Preparation and development of budgets for projects and shared costs with Budget holders and GSO staffs.Contribute to the financial management of signed donor grants working in close coordination with FP at GSO, PFM, CD, DCD and HCP in the preparation and submission of new donor proposal.Prepare and deliver financial activity reports within the required timeframe (e.g. monthly, interim, final) and in the stated format in order to meet all relevant Medair and donor requirements.Prepare for, manage and support internal and external field financial audits, providing all information required by local legislation, donors, GSO or other bodies.Country Programme focal point for IRS and NRS staff Labour report (LR) monthly exercise. Gathering signed LR templates from each FO within field locations every month and control before submitting to the FS at GSO.Proceed to the monthly closing of all bases in country in the timeline communicated by GSO (Book expenses from Field Connect to Nav, allocate IRS and NRS salaries, allocate the prepayments, etc.).Prepare monthly and quarterly reconciliations with GSO FS as well as Government financial reports.AdministrationMeet financial related administrative requirements of Medair, donors, local legislations, suppliers, contractors and other stakeholders so that the financial aspect of programme functions is handle with integrity.Work with HR to ensure the preparation of monthly payroll list, payment and record-keeping of staff salaries and / or allowances is done in a timely manner and in accordance with local employment regulations, ensuring that all required statutory deductions are made and subsequently paid to the appropriate authorities.Support the GSO Programme Finance Partner (FP) in reporting to donors, providing relevant documents and narrative explanation of any anomalies or discrepancies.Organise and develop the processes required for the financial aspects of the programme to function effectively.Ensure that clear and transparent paper trails are in place for all financial transaction and that records including archive systems are kept in line with Medair internal policies while meeting donor requirements.Staff ManagementManage and oversee the programme finance staff including recruitment, day-to-day management, development and training, appraisal, etc. Providing functional supervision to Finance Officer in field locations.CommunicationDevelop and maintain a communication structure with colleagues to ensure they are kept informed of applicable financial activities and requirements, including the distribution of key financial information.Provide training, advice, mentoring and coaching as required to all relevant staff on financial management, procedures, internal controls and financial requirements of donors.SecurityManage the security of in-country cash when held on site and when being transferred to other account holders.Conduct regular internal audits and report immediately any possible fraud or theft.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject and/or Certified Public Accountant (CPA) Part 2 (or equivalent) completed.Excellent working knowledge of the English language (speaking and writing). ExperienceAt least 2 years relevant professional experience within a financial position.High numeracy skills. Problem solving ability. Excellent attention to detail. Good document writing skills.Able to manage own work and resources in a way that meets time bound objectives.Strong organisational skills and the capacity to analyse and prioritise needs.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesWorking as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care the Human Resources Manager is responsible for managing all in-country aspects of human resources for the programme. With a particular focus on nationally recruited staff, on a day-to-day basis this will involve recruitment, staff policy development, co-ordination of training and general staff well-being. All HR activities are conducted in line with Medair policies and procedures and in accordance with local employment legislation and practice. The Human Resources Manager also works with field management and GSO on in-country issues for internationally recruited staff. Project OverviewEmergency health projects targeting displaced, war affected and vulnerable populations in NE Congo. Developmental projects aimed at long term and sustainable behaviour change in general population and state health employees to improve public health outcomes. Workplace & Working conditionsField based position in Goma, Nord Kivu, Eastern DR Congo Starting Date / Initial Contract DetailsAs soon as possible. Full time, 24 months Key Activity AreasHuman Resources Management for Nationally Recruited Staff (NRS)Manage day-to-day Human Resource activities of programme as they relate to nationally recruited staffDevelop, update and review policies of National Staff which included staff handbook, HR related procedure manuals or any other exiting policies, to ensure documents and practices meet requirements of Congolese lawWork as a gatekeeper to ensure personnel management matrices are followed by line managers or team leadsSupport line managers as necessary on disciplinary action and grievance procedures, ensuring correct procedures are followed and records are kept in accordance with Medair guidelines and local labour lawLiaise with other NGOs, local service providers and field management to ensure salaries & benefits for nationally recruited staff are in-line, meet local labour legislation requirements & within budget. Aim for salaries to remain aligned with NGO local market.Participate in proposal budgets, to ensure the personnel tab in budgets are updated and correctCollaborate with finance manager on budget monitoring and control on personnel tab by updating staff matrixFunction as bridge between Medair and staff for a good communication channel: conduct regular meeting, election and communication with representative of staff union...Human Resources Management for Internationally Recruited Staff (IRS)Liaise with relevant stakeholders on HR issues for internationally recruited staff: support line management to identify staffing needs, co-ordinate in-country processes (visas, work permits) for all incoming staff & visitors, ensure new staff receive relevant & appropriate briefing, full induction & handover is carried out, organise appropriate debriefing, support key stakeholders on disciplinary action & grievance procedures, following correct procedures and records kept in line w/Medair guidelinesPerformance Management & Training DevelopmentOversee performance management to ensure line managers conduct performance appraisals within the required timeframes and that the necessary paperwork is completed according to the latest guidelinesProvide line managers with any necessary training, advice, mentoring and coaching on performance management or any other relevant areas of HR management or procedures for their teamSupport line managers identify local staff training needs, run trainings and development plan in accordance with Medair strategySource in-house and external training opportunities as appropriate, working within budgetary and operational constraints, as well as promote the usage of Medair e-learning platform for all staffQuality ManagementMaintain a comprehensive and correct information in HRIS by updating staff information in the system in a timely manner in order to be able to produce report on a weekly and monthly basisMaintain other work-related records and documentation according to programme procedures. This may include staff plans, attendance records, holidays, sickness, other absences, training records, insurance, pensions, other benefits, taxes...Organization and maintenance of HR documentation, for accountability and ensure audit preparednessEnsure regular visits to different base offices where HR teams are, to provide training and to implement the controls checklistStaff ManagementDirect manage and oversee the programme HR staff including recruitment, day-to-day management, development and training, appraisal and coaching...Of dotted line manages HR staff at different base to provide technical advice and support when neededTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject or equivalent professional qualification2 years' Relevant professional experience in administration / human resources positionGood French (spoken and written) & good English (spoken and written)Computer literate with good working knowledge of Microsoft Excel, Word and Outlook ExperiencePrevious experience working in a cross-cultural setting, preferable in HR sectorTeam-player but also able to work independently, creative, open-minded, flexible, self-learnerAble to develop, coach, train and support other team members, both international and national staffStrong organisational and time management skillsCapacity to work under pressure and manage personal stress levelsDiplomacy in interactions with local authoritiesGood inter-personal, conflict resolution and strong leadership skillsAble to cope with basic living conditions in the field and during field tripsProblem solving abilityExcellent communicatorCommitment to best practiceConsultative management styleAccountable decision makerAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Support Manager is key to the efficient and effective running of operations in the area to which they are assigned. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles. In the absence of the Project Coordinator, the Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders. Workplace & Working conditionsField position based in Goma, D.R. Congo. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 24 months. Key Activity AreasProject Support ManagementEnsure the smooth running of the assigned base including staff supervision, maintenance and liaison with landlords, contractors and suppliers. Supervise all financial activities to ensure all cash management needs, reporting deadlines and internal and external audit requirements are met.Ensure all internal financial controls are in place and that Medair and donor guidelines are followed, oversee preparation of weekly closing and monthly financial reports, review reconciliations done by financial assistantsManage base budget(s), ensure expenditure is within set guidelines, ensuring all funds are well and timely spent in accordance with donor requirements and time frames.Oversee all human resource activities, supporting line managers as required in areas such as recruitment, induction, training, appraisals, disciplinary action, etc.Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.Provide logistical support to programme staff and field bases, including managing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff.Ensure accurate and efficient procedures are maintained in logistics, particularly in the areas of procurement, storage and transportation. Monitor that regular computer back-ups, virus updates and routine maintenance are carried out and provide IT trouble-shooting.In collaboration with the PC work with field managers and GSO staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements.Manage and track expenditure of assigned budget, including supporting Project Managers to do quarterly pipeline analyses, ensuring that spending is in accordance with donor requirements and time frames and notifying the relevant field managers of any necessary adjustments.Security ManagementIn the absence of the PC, attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.Follow the instruction of the PC, to ensure the availability of emergency equipment. Provide support in managing security incidents as required, including the writing and submitting of incident reports.AdministrationDraw up, manage and periodically review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed.Submit accurate and timely internal reports to field management and GSO.Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing system is in line with Medair and donor requirements.Staff ManagementManage and oversee the assigned programme support staff including recruitment, day-to-day management, performance monitoring, disciplinary, development and training, appraisal, etc.Hold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.CommunicationDevelop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Work to strengthen internal communication, support, and mutual understanding between support functions and programs as appropriate to your work level and area of influences.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and are the most up to date versions and guidelines are followed.In conjunction with managers review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, both on systems and on-going work, to ensure the best use of Medair assets and resources.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject or equivalent professional / technical qualification.Strong working knowledge of French (spoken and written). Good knowledge of English (spoken and written). ExperiencePost-qualification management experience in a relevant profession.Experience working in a cross-cultural setting, preferable in a support role.Able to oversee multiple tasks, prioritising and delegating as required.Attentive & hospitable to colleagues, visitors at the team house.Team-player but also able to work independently. Good inter-personal and conflict resolution skills.Able to develop and maintain effective relationships with internal and external stakeholders.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Programme Funding Manager (PFM) has delegated responsibility for researching new funding sources, preparing specific bids, proposals and reports for submission to institutional donors as well as donor relationship management and maintenance of appropriate information systems. Providing strategic support, monitoring, review and evaluation of all aspects of Medair programmes, the Programme Funding Manager plays a key role in grant coordination. Project OverviewEmergency health projects targeting displaced, war affected and vulnerable populations in Eastern Congo. WASH interventions in health centres and as part of a health emergency response. Opening humanitarian access to remote areas to facilitate referrals, programme operations and access to market. Workplace & Working conditionsField based position in Kinshasa/Goma, DR Congo. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months. Key Activity AreasDonor Relations ManagementSupport the Country Director in maintaining efficient donor relationship management (e.g. providing appropriate and timely feedback to ensure they are fully informed of project progress and success) with all new and existingAdminister the drafting and presentation of all new concept notes, proposals, and associated budgets, in collaboration with the relevant senior field managers and HQ staff.Maintain current analysis of institutional donor humanitarian policy and practice, trends and funding opportunities as well as general context based on all discussions at KinshasaCoordinate with partners to agree content of new funding proposals, and ensuring partners are aware of donor requirements and their obligations towards these, and that appropriate systems, including financial and monitoring and evaluation systems, are inMaintain and regularly update a database of all potential in country donors for DRC and update to DRC management staff and Programme Officers on donor strategies, geographical and thematic priorities, future calls and requirements for applicationsHumanitarian CoordinationIn general, participate to all forums of coordination where general or technical information is shared (i.e. HAG, UNOCHA, CD... meetings, workshops...)Official representationOversee work of LO in dealings with the national government in particular in keeping tabs on the renewal of different official documents: i.e. work visas, official ministries paperwork...Maintain official contacts with different embassies where Medair staff is registered (e.g. French, Swiss, British, etc.) and attend official receptionsCommunicationEnsuring best practice is communicated, followed & shared in all grants management in country programmeWith CD & DCD develop, network and maintain good relations with in-country representatives of relevant stakeholders (e.g. institutional donors or private donor organisations) in order to secure the presence of Medair in the countrySee all information is well classified for best team use: easy to find, relevant people are aware...Link up with Reginal Communication Manager to maximize right material production, timeline and audienceProgramme and Quality ManagementWork with CD, DCD, and HQ staff to develop and implement a relevant & sustainable country strategy in line with the main priorities of national documents such as the Humanitarian Response Plan (HRP) developed by OCHAEnsure relevant technical guidelines are considered during proposal writingRegular field trips (N. Kivu & Ituri) either alone or alongside other Medair personnelRegularly assess, provide feedback & recommendations on programmes quality, interventions during field visits...Participate to monitoring and evaluation of programme activities and outputs, implementing corrective actions based on important points of discussion at national levelCould be led to step-in as replacement for PC/PSM types of positionsGrant ManagementPrepare institutional donor proposals and reports, in consultation with other senior field managers and HQ staff, enabling all donor requirements and deadlines are met. Represent Medair at country-level meetings with donors, as requiredMaintain an overview of country programme's relationships and funding from key institutional donors (i.e. SDC, BHA, DFID, ECHO, UN agencies...), providing analysis & information to senior managementLiaising with Institutional Donor Relations, Finance & Communications, Fundraising teams in HQ to coordinate and consolidate the preparation of timely narrative and financial reports for donorsEstablish & maintain appropriate systems, procedures to ensure compliance w/donor contracts & requirementsManage donor writing & submitting reports process, liaise w/ other staff, ensure all requirements & deadlines are metQuality ManagementResponsible for project implementation to meet institutional donor requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations,Ensure applications & reports comply to high standard, guidelines, deadlines, contracts, donor needs & requestsAction relevant advice from HQ regarding institutional donor project quality, strategy and technicalTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject (Mgmt, Business Admin, Devt Studies) or relevant technical subjectExcellent English (spoken and written) Experience1 year post-qualification experience in a complex humanitarian emergencyComputer literate with good working knowledge of Microsoft Excel, Word and OutlookExcellent interpersonal, communication, networking skills (incl. ability to develop & manage effective donor relationships)Proven ability to work with people from a range of cultural, social, ethnic backgrounds and with different skills.Capacity to work under pressure and manage personal stress levels, advanced planning, assessment and analytical skillsCreative, open-minded, flexible, self- learnerAble to cope with basic living conditions in the field and during field tripsNumerate and able to understand and work with project budgets, financial reports and financial management systemsProven and successful report and proposal writing skillsGood negotiation and networking skills M&E experienceExperience of maintaining grant management systemsAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesOversee all programme and support activities in-country. Representing Medair in all issues relating to the country programme, the Country Director plays a key role in donor relations and manages the country strategy and the project implementation in conjunction with senior field managers. Project OverviewThe Country Director will assume the overall responsibility for Medair's country programme, notably institutional donor partnership, and programming with ingenuity. Their success in these activities will rely on an entrepreneurial ethic, their resilience under pressure and capacity to network.To live up to our humanitarian mandate of "alleviating human suffering by delivering innovative, accountable and high-quality humanitarian action in Madagascar", Medair wants to ensure that the main elements of disaster risk reduction and resilience building are imbued into all current and future projects in Madagascar. Medair wants to continue being a key partner in WASH and look at ways to better link up with the Nexus. Workplace & Working conditionsField based position in Antananarivo, Madagascar. Starting Date / Initial Contract DetailsJune 2023. Full time, 24 months. Key Activity AreasLeadership and ManagementDesign and evaluate a country strategy, in conjunction with senior field managers and GSO staff. Consider community needs, donor criteria and strategies and an exit strategy to facilitate the long-term planning.Support and oversee the monitoring, evaluation and reporting on the implementation of the planned activities with the project proposals and logical frameworks and institutional donor policies and guidelinesManage the overall programme and support functions, including reviewing and refining the management structures and overseeing the development and maintenance of operational procedures.Analyse humanitarian needs, trends and political developments in the country of operation.Ensure all programme activities and support functions comply with applicable national and international laws.Donor Relations ManagementDevelop contact with the in-country representatives of relevant funding partners to secure funding.Oversee the drafting and presentation of all proposals, operational and financial reports.Support the Communications Officers (CO's) in working with the Engagement team.Be a spokesperson for Medair for both humanitarian government donors and the general public.CommunicationsDevelop and maintain relationships with authorities, churches, donors, media, other NGOs and embassies with the objective of raising public awareness and identifying funding opportunities.Ensure that the Engagement team receives good material for communication and fund-raising activities.Assist CO's in reaching out and collaborating with media, incl. media visits to the country program, media interviews and press conferences. Ensure that timely programme reports are updated and submitted to GSO.Financial ManagementSupport the planning and construction of project budgets, with senior field managers and GSO staff.Manage the spending within the programme in-line with the approved budgets. Analyse projected cash flow, decide on the timing of major procurements, oversee audits and anticipate.Ensure sufficient and appropriate controls are in place to prevent fraud and that relevant staff receive the required information and training to minimise the risk of occurrence within the country programme.Staff ManagementOversee all HR related issues within the programme including job descriptions, recruitment, performance management, development and training, health and safety, team structures and capability disciplinary action.Security ManagementOversee the updating and implementation of country location security plans, guidelines and manuals.Ensure appropriate security procedures and awareness are maintained throughout the country programme.Take the lead on decision making and contingency planning during security incidents or threats.Quality ManagementPromote and use the Medair e-library, ensuring that all standardised formats are used.Ensure country programmes are implemented in line with donor proposals and requirements and with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations.Ensure frequent and appropriate monitoring and evaluation of programme activities and outputs.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in a relevant subject such as Management / Development Studies / Business Administration or in a relevant technical subject.Strong working knowledge of English and French (spoken and written). Experience5 years post-qualification experience in a management position.3 years post-qualification experience in a complex humanitarian emergency.3 years overseas work experience, preferably with a humanitarian NGO.Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.Experience in the design, monitoring of implementation and evaluation of humanitarian programmes.Experience in dealing with donors and government officials.Knowledge of Humanitarian Essentials, Sphere and HAP Standards and humanitarian guidelines.Advanced planning, assessment and analytical skills. Good report, negotiation and proposal writing skills.Advanced leadership and project management skills. Experience of representation at national and local levels.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesCoordinating and managing the main support functions including general administration, base management, finance, human resources, and logistics. With line management responsibility for staff involved in support roles the Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders. Project OverviewMedair Afghanistan is a complex and dynamic country programme due to instability related to politics and insecurity. Medair has been operating in Afghanistan since 1996, and is currently implementing multi-sectoral projects in health, nutrition, WASH and food security (including cash transfer programing) in vulnerable communities in the Central Highlands and Southern Afghanistan. Natural Resource Management and Emergency Response activities are also undertaken as required. All projects contribute to the overall objective of increased resilience. Workplace & Working conditionsField based position in Nili, Afghanistan. Starting Date / Initial Contract DetailsMay 2023. Full time, 12 months. Key Activity AreasProject Support ManagementEnsure the smooth running of the assigned bases including set-up, staff supervision, security, maintenance and liaison with landlords, contractors and suppliers.Supervise all financial activities to ensure all cash management needs, reporting deadlines and internal and external audit requirements are met.Ensure all internal financial controls are in place and that Medair and donor guidelines are followed.Oversee all human resource activities, supporting line manager.Ensure all national and international legal requirements relating to employment are adhered to.Oversee the logistical support to programme staff and field bases.Monitor that regular computer back-ups, virus updates and routine maintenance are carried out.Work with field managers and GSO staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements.Manage and track expenditure of assigned budgets.Security ManagementIn the Project Coordinator's absence, attend relevant external coordination and security meetings and feedback information.Ensure security procedures are in place, guidelines are kept up-to-date and staff receive relevant security information. Provide support in managing security incidents as required.AdministrationDraw up, manage and periodically review contracts between Medair and external suppliers.Submit accurate and timely internal reports and contribute on request to external reports.Ensure a clear and transparent paper trail is in place for all transactions.Staff ManagementManage and oversee the assigned programme support staff including recruitment, day-to-day management, development and training, appraisal, etcHold regular team meetings with the assigned programme support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.CommunicationDevelop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Ensure good communication between project teams and support teams.Quality ManagementReview, develop and implement systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks.Staff HealthOverall responsibility for staff health/occupational health procedures and compliance and development of procedures in-country.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject or equivalent professional / technical qualificationStrong working knowledge of English (spoken and written). ExperiencePost-qualification management experience in a relevant professionExperience working in a cross-cultural setting, preferable in a support roleComputer literate with good working knowledge of Microsoft Excel, Word and OutlookStrong commitment to Medair valuesDesire to serve othersTeam-player but also able to work independentlyGood inter-personal and conflict resolution skillsAble to develop and maintain effective relationships with internal and external stakeholdersCapacity to work under pressure and manage personal stress levelsCreative, open-minded, flexible, self-learner  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Project Support Manager works as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care. This role is key to the efficient and effective running of the country programme. This roving, varied and challenging role involves covering support (administrative, base, finance, human, logistics) and programmes gaps where needed. Project OverviewMulti-sector relief and rehabilitation programme: provision of primary & emergency health care, nutrition services, water & sanitation, non-food items & emergency shelter to help vulnerable populations. Workplace & Working conditionsField position based in D.R. Congo. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 12 months. Key Activity AreasProject Support Management & CoordinationProvide strategic direction, leadership and technical support to the team and encourage beneficiary participationDevelop, lead, monitor and evaluate the assigned project(s), effectively managing and reporting in line with objectives, time frame and budget with a focus on system strengthening, training and coordination.Manage and train staff to meet quality standards in programme delivery and liaise with other stakeholders.Anticipate, plan, and contribute to the development of new project proposals and reports.Security ManagementEnsure security procedures are in place, guidelines kept up-to-date and staff receive relevant security information: review security arrangements on regular basis, maintain communication, provide briefings, ensure availability of emergency equipment and assist Country Director in managing security incidents.Attend relevant external coordination and security meetings and feedback information accordingly.Programme funding – proposal writing supportProvide Programme Funding Manager (PFM) support in researching new funding sources, preparing specific bids, proposals and reports for submission to institutional donors as well as donor relationship management and maintenance of appropriate information systems.Providing strategic support, monitoring, review and evaluation of Medair programmes, supporting grant coordination.Roving Project Support ManagementFacilitate cross cutting communications with programme teams supporting strategy through the support functions.Ensure all cash management needs, reporting deadlines, internal & external audit requirements are met.Confirm internal financial controls are in place and that Medair and donor guidelines are followed.Support line managers human resources activities: recruitment, induction, training, appraisals, disciplinary action...Guarantee all national & international legal employment requirements are adhered to.Provide logistical support to programme staff & field bases: training of staff, managing assets and equipment.Ensure accurate & efficient procedures are maintained in logistics: procurement, storage and transportation.Prepare and implement policies, procedures and guidelines with relevant field managers & GSO staff for standardised procedures and improved support.Represent Medair at relevant national and local meetings with government officials, contractors, other NGOs, etc., reporting back as applicable to staff, field managers and GSO.Staff ManagementReflect the vision and live the values of Medair at all times and especially when interacting with team members and provide them with leadership, advice and supportDevelop staff to improve their knowledge competence and performanceWhen covering for Project Coordinator, Project Support Manager or Project Manager, manage and oversee the staff including recruitment, day-to-day management, development and training, appraisal, etc.Hold regular team meetings with the assigned staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their workCommunicationDevelop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.Quality ManagementPromote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and are the most up to date versions and guidelines are followed.In conjunction with managers review, develop and implement (as applicable) systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, both on systems and on-going work, to ensure the best use of Medair assets and resources.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity degree in relevant subject or equivalent professional / technical qualification; post-graduate degree in the humanitarian sector would be a plus.Good knowledge of English (spoken and written), Arabic would be a plus. Experience5 post-qualification management experience in a relevant profession; 3 years overseas experience would be a plus.Experience working in a cross-cultural setting, preferable in a support role.Good working knowledge of Microsoft Excel, Word, Outlook, database software experience would be a plus.Able to oversee multiple tasks, prioritising and delegating as required.Attentive & hospitable to colleagues, visitors at the team house.Team-player but also able to work independently. Good inter-personal and conflict resolution skills.Able to develop and maintain effective relationships with internal and external stakeholders.All new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Snr Data Engineer role is critical for Medair's global data architecture. As a key member of the Global IM Team, this role includes building and optimizing Medair's data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The role also includes providing support in solving technical issues, sourcing data across the organisation as well as collaborating closely with the Business Intelligence Specialist. Project OverviewGlobal ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people to people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met. Workplace & Working conditionsPosition located in Beirut (or Zahle) Lebanon with occasional travel to the field if necessary. The role is open for applicants based in Lebanon – a valid work permit is required. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 12 months, possibility for extension. Key Activity AreasData EngineeringCreate and maintain optimal data pipeline architecture.Assemble large, complex data sets that meet functional / non-functional business requirements.Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL or similar 'big data' technologies.Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.Design, develop and maintain data integration solutions using tools such as Dell Boomi and technologies such as ETL (Extract, Transform, Load), APIs, and data pipelines.Collaborate with cross-functional teams to understand their data integration needs and develop solutions that meet their requirements.Monitor and troubleshoot data integration processes to ensure that they are functioning properly and efficiently. Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.Keep our data separated and secure across national boundaries wherever our data is located (on-premise & cloud-providers).Create data tools for future analytics and data scientist team members that assist them in building and optimizing our product into an innovative NGO leader.Work with data and analytics experts to strive for greater functionality in our data systems.Product ManagementTranslate business requirements into logical, component-based technical designs.Perform administration / configuration / data migration / integration duties on select systems in accordance with project objectives.Create and design technical specification documentationDrive resolution of issues that come up during the deployment phase of projectsImplement or oversee implementation, coordinating tests and observing initiation of the system to validate performanceData Quality ManagementEnsure accuracy of input data, output data and data migrationEvaluate issue patterns and operational functions to plan and recommend process improvement and system upgradesUser Support and TrainingProvide second level support to users, train users accordingly.Stay up to date: use existing training, (community) resources, and develop skills and knowledge about the latest features.Functional Analysis Vendor ManagementWork with contracted service providers and other technical groups to resolve data-related issuesInnovation/changesThis position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc), modern architectures and services such as Apache Kafka (event-driven architecture), Snowflake, Data Vault modelling, etc and the ability to identify gaps in the process and propose improvements within the systems workflow or business processes.Team LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsBachelor degree required with relevant experience.Strong working knowledge of English (spoken and written). French desirable. ExperienceAt least 5 years in advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and working familiarity with various databases.Experience building and optimizing 'big data' data pipelines, architectures, and data sets.At least 3 years' experience in constructing and enhancing the integration of data between various applications using Dell Boomi, Informatica, or SSIS.Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.Strong analytic skills related to working with unstructured datasetsKnowledge of enterprise business systems (ERP, e.g., Unit 4 and analytics, in areas of Finance, Logistics and /or HR (desirable)Experience using helpdesk/ticketing systems such as JiraBusiness Process Mapping (BPMN 2.0, UML, etc.)System integration and Data Analysis (awareness of APIs, Data Modelling techniques)Programming skills desirable: SQL, JavaScript, Java, etc.Experience in developing processes and creating end-user documentationBasic understanding of Project Management tools and general project stepsSelf-driven, proactive, disciplinedWillingness to work for the mission of MedairChallenging others and being challenged in returnExcellent communicator with strong interpersonal skillsFlexible and resilient team player with positive attitudeCan-do attitude when tackling day-to-day tasks How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesManage, monitor and evaluate the assigned health project(s), in close collaboration with the Health PM, effectively managing and reporting on the projects in line with the objectives, monitoring and evaluation plan, timeframe and budget. This position includes a particular focus on community health, nutrition and psychosocial support. Encourage beneficiary participation, liaise with other stakeholders, and contribute to the development of new health project proposals and reports. Project OverviewEmergency health projects targeting displaced, war affected and vulnerable populations in Eastern Congo. WASH interventions in health centres and as part of health emergency response, opening humanitarian access to remote areas. Workplace & Working conditionsField based position, Democratic Republic of Congo (take a look at Medair's work in D.R. Congo). Starting Date / Initial Contract DetailsJune 2023. Full time, minimum contract of 12 months. Key Activity AreasHealth Project ManagementSupport management of assigned health projects in order to meet objectives within budget & allotted time frame, report promptly any operational concerns to health project manager.Increase access to and strengthen local capacity to deliver Psychosocial and Reproductive Health services to those affected by Sexual and Gender Based Violence and / or conflict in general.Work alongside the Health Project Manager and other Health staff to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local health authorities and local health staff.Develop and maintain good relations with local authorities, local NGOs, and other stakeholders, with the aim of raising awareness of Medair and ensuring good cooperation and partnerships.Contribute to the development and implementation of an appropriate and effective health strategy.Provide input into integration of beneficiary participation & accountability in all aspects of the project.Contribute to accurate & timely reporting of activities according to Medair, donor & other applicable timeframes and formats.Support the development of new proposals, linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the Health Project Manager.Project monitoringContinuously monitor and supervise health activities in the assigned health projects, evaluating progress through outputs and impacts using both quantitative and qualitative data, and involving the health team and taking appropriate action as needed to ensure continued progress.Conduct periodic assessments of the health zone and determine if changes in activities are needed.Staff ManagementLine-manage the Health staff (national staff) of the assigned projects, including day-to-day management, development and training, appraisals, etc.Provide coaching and technical supervision to staff in order to develop ownership and full responsibility for health activities.Logistics and financeLiaise, as necessary, with the health, logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly.Manage the health program budget as required in liaison with project manager, project coordinator and health advisor.Quality ManagementEnsure health projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards.Make effective use of mobile information technologies for monitoring quality and gathering data for learning.Field – Team Spiritual LifeReflect Medair vision & values with team members, local staff, beneficiaries, and external contacts.Fully contribute to rich spiritual life of your team, including team devotions, prayers, & encouragement.Work and pray together in our Christian faith-based team settings.Instigate and contribute to prayer times within internationally recruited staff and HQ teams.Encouraged to join and contribute to Medair's international programmes and HQ prayer network.QualificationsMedical doctor or bachelor nurse with a public health degreeStrong working knowledge of English and French (spoken and written) Experience2 years' post-qualification nursing / medical professional experienceExperience in planning and facilitating community health and nutrition activitiesAptitude for community mobilisation and capacity-buildingExperience in training / mentoring / coaching staffAbility and willingness to manage project implementationGood numerical, report writing and administration skillsCapacity to work under pressure and manage personal stress levelsAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Financial Reporting Analyst's role is critical for Medair's finance data driven reporting. As a key member of the Finance Team, working closely with IT department. This role will lead on the design of finance/financial management reports and reporting for different stakeholders, gathering requirements, designing and rolling out finance business intelligence reporting to end users. It also entails capacity building of users to fully use the reports Project OverviewMedair Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within the GSO and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and GSO staff.The Medair GSO Finance Department, is primarily focused on Medair financial and investment decisions, acts as a financial gatekeeper and strategic advisor in daily business operation and also mid to long-term strategic decisions of Medair, with streamlined and optimized key processes, via leveraging a fit-for-purpose system. Workplace & Working conditionsThis is a GSO based position in Lausanne Switzerland. • Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply. Starting Date / Initial Contract DetailsAs soon as possible. Full time, 2 years contract. Key Activity AreasFinancial Management Business Intelligence DevelopmentUnderstand, design & implement visually appealing multi-faceted financial reports and dashboards according to finance requirementsDesign and produce financial modelling for financial planningDesign & publish comprehensive and understandable finance business performance indicator dashboards for finance end usersCreate tools to analyze & find finance trends from various data coming from our systems & Country programmesCreate finance scripts or batches to consolidate diverse data sources in a coherent mannerProvide guidance and advice on data quality issues to process ownersContribute to data-driven decision-making for FinanceFinancial Report Design and SupportLead in coordinating the development of improved / new finance reports to meet different stakeholder needs (budget holders, IPD, ELT, Board)Coordinate with finance team and budget holders for the detailed and correct financial information requirementsCoordinate with Data Engineer to ensure required financial data for reporting is available, complete and accurateWork with end users to ensure the ease of use, and understanding of the finance reports / dashboard createdCollaborate with finance teams in the implementation of new finance reports through direct training to end users of finance reportsInnovation/changePropose and develop innovative ideas to improve Financial management information to drive organization insights for proactive operational and strategic decision makingChampion the use and optimization of new finance system to automate financial reports for operational efficienciesLead or participate in relevant digital / ERP projects to improve Finance performance in collaboration with the Data Engineer where requiredLeadershipContribute to delivering the vision of finance digital transformation (automate, streamline and simplified processes, financial insights with data integrity), ensuring cost optimization and efficiency of processes, systems and tools in collaboration with the Digital Transformation Manager where required.Work in close collaboration with Medair Finance leaders to ensure optimum use of UNIT4 Finance system for effective financial management across MedairDevelop and maintain effective working relationships across the global finance function to ensure an integrated approach, mutual learning and effective use of resourcesEnsure transparent and timely communication flows between all relevant stakeholdersTeam Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contactsWork and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragementEncouraged to join and contribute to Medair's international prayer networkThis job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsUniversity and/or Bachelor degree in accounting /business/Information SystemsStrong working knowledge of English (spoken and written); French is a plus Experience5+ years' experience as financial/business analyst/finance modelling in finance department of complex org.Experience of gathering, interpreting and implementing client requirementsExperience within an NGO preferredReport/dashboard development skills in common BI software programmes, (e.g QlikView, QlikSense, Jet Reporting, BI Cube, Tableau, Power BI)Advance working SQL knowledge (preferably Snowflakes) and experience working with relational databases, query authoring toolsKnowledge in ERP systems is a plus Unit4 ERPx, PowerApps platform, Salesforce, etcExtensive experience of developing, debugging and testing SQL scriptsGood understanding of data models and data-analysis programmesAnalytical skills that allow for the development of data-driven reportsExcellent critical thinking skills to help solve business problems and make decisionsAbility to communicate clearly synthetized solution of complex problemsDemonstrated continuous improvement, attention to small details that could impact resultsTraining and Capacity building of users in how to develop their own reportsAbility to work in a team, work effectively in a variety of situationsAble to communicate clearly and concisely to finance and non-finance teamsCreative, open-minded, flexible, self-starter and self-learner; willingness to help with other jobs as needed  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe International Programmes (IP) Director has a critical role in the responsibility for strategic direction and management control of global portfolio, field & GSO field senior management teams, as well as leading operational support and direction for security & global emergency response, as well as performance management of Country Directors & Heads of Country Programmes ensuring they are led with an understanding & emphasis on our distinct Christian faith approach of and the value of our presence. S/he leads ensuring good quality, evidence-based programme delivery within our mandate & strong accountability and compliance. S/he is a member of Medair's Executive Leadership Team (ELT). Encouraging Medair values especially with those that we come alongside & serve. Project OverviewThe International Programmes Department is specifically responsible for timely delivery & quality of our humanitarian services in all our programmes with support from HR, Engagement, Finance, Legal Counsel, Logistics & IT departments. Workplace & Working conditionsGlobal Support Office (GSO) position based in Lausanne, Switzerland, with up to 30% / 12 weeks travel to country programmes and conference per year. Swiss, eligible EU citizens, those with valid Swiss work permit, can apply. Starting Date / Initial Contract DetailsJune 2023. Full-time open-ended contract. Key Activity AreasStrategic Planning & Programme Development and QualityServe as member of Executive Leadership Team (ELT) & strong contributor to Medair's corporate 5-year strategy.Lead key strategic decisions & initiatives, operating model and execution within country programmes.Leads IP Department annual strategy and budget planning cycle for approval by the Executive Leadership Team.Review & approve each Country Strategy Plan, and as an integrated global portfolio & annual planning process.Guide GSO managers & advise ELT on new country programme strategic planning and potential responses.Ensure quality, accountability & compliance focus with Quality, Accountability & Compliance manager, teams.LeadershipProvide strong leadership & vision thru optimal resources deployment to achieve organization's ambitious goals.Lead & drive IP Department, empower & facilitate teams to be high performing delivering quality humanitarian aid to populations, ensuring excellent reputation with other NGOs, international agencies & local governments.Leads visionary thinking on distinct faith approach of Medair & role of faith-based organisations in humanitarian sector. Able to communicate this thought-leadership in compelling ways to inspire our teams & influence sector.Nurtures and develops leadership in others. Matures others through mentoring, coaching, and through providing an example of faith-filled leadership in a humanitarian programmes context.Develop achievable stretch team plans that are fully aligned with organization's ambitious new vision & strategy.Provide coaching, guidance and support, and set professional development plans to assist the team members in reaching their full potential through the performance management process.Risk ManagementChampion personnel, organizational resource & asset security, appropriately & in collaboration with ELT.Deliver financial management & control high standards per country programme & delegated to country offices.Stays ahead of the curve in identifying & managing how global trends, changing donor landscapes and funding evolutions, quality of services and contextual risks could affect Medair's work.Annually review Medair's security preparedness, ensure coordinated & professional capability to respond to crisis incidents and situations in Medair's area of operations, as needed.On a quarterly basis, communicates trends and analyses, and recommends appropriate strategic responses to the CEO and ELT. Chair, lead and manage the Crisis Management Team.Team ManagementTake responsibility, motivate, review & report on performance of IP Department. Invest in modeling a unified, thankful, joyful, with strong sense of responsibility, high level of challenge and support in its dynamic team.Develop direct reports, manage work allocation, training, problem resolution, performance and team dynamics.Provide appropriate career-building & professional development activities to ensure growth for all senior staff.External Relations ManagementRepresent Medair's faith-based identity with authority and grace.Position Medair as programme delivery excellence donor (institutional, foundation, church & individual) choice.Drive and lead the strategic and appropriate acquisition of institutional donor grants.Develop close relationships: institutional donors, humanitarian influencers, partners, agencies & private sector.Grow Medair's servant-hearted humanitarian sector influence (EUCORD & Integral Alliance partnerships).Participate proactively in external coordination with ICVA, Inter Action the Start Network.Support country programmes & Engagement positioning Medair with external stakeholders (media, Christian...).Innovation & LearningSeek out innovative & effective ways of delivering quality humanitarian programming, to continue being a leader in technology, information management & reporting, and as a strong cluster group contributor.Ensure IP Department open communication learning approach joint to future business and shared externally.Encourage effective sectoral, project & people management, leadership workshops & training, and working with support departments to ensure adequate staff equipment (digital transformation, systems improvements...).Team Spiritual LifeIntegration & outworking of Christian faith in all daily work aspects, decision-making, leadership & management style and communications. Reflect Medair values with team, staff, people assisted & external contacts.Work & pray together in our Christian faith-based team settings. Fully contribute to rich spiritual life of team (team devotions, prayers, words of encouragement...). Encouraged to contribute to our prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsRecognised institution relevant degree; humanitarian sector and/or business management Masters preferred.Fluent English (spoken and written); working knowledge French, German, Arabic a plus. ExperienceAt least 10 years of senior management & leadership experience in both humanitarian and development field with international organizations, including substantial experience working in fragile States.Demonstrated experience leading complex emergency responses and long-term recovery programmes.Experience working for international NGOs, Secretariats or confederated organizations.Demonstrated networking with major humanitarian actors and humanitarian & development architecture, including the UN, governments, and institutional donors.Medair country programme experience is a definite asset.Competence with relevant computer systems (Navigator...) and Microsoft Office suite (Word, Excel, Powerpoint).Download this brochure for more information: Click here How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, send your application to: recruit-ipd@medair.org by May 15, 2023 12:00 CEST.Please do not make multiple applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Health & Nutrition Advisor works as an important member of a diverse team who are committed to serve the world's most vulnerable with practical and compassionate care, the Health and Nutrition Advisor has a vital role to play in improving the overall health and nutrition situation of the target population. This involves providing technical advice and support to the field management and the health and nutrition staff, as well as developing, leading, monitoring and evaluating the health and nutrition aspects of the country programme. Important parts of the role include: Coordinate and network at a senior level with national and regional health authorities and other NGOs; lead on all health and nutrition elements of proposals and reports, providing capacity building for national and international staff; promote best practice in the health programmes and contribute to the overall management of the country programme. Project OverviewMedair's emergency response team was deployed in Sudan in February 2020 with the objectives of re-applying for country registration and to re-establish relationship with government authorities, donor agencies, UN partners, and INGOs. Medair currently has Health and Nutrition programming in Blue Nile State. The team has also been assessing gaps and priorities on further expansion into other states. Workplace & Working conditionsMedair field-based position in Khartoum, Sudan. Starting Date / Initial Contract DetailsMay 2023. Full time, 12 months. Key Activity AreasHealth and Nutrition Project Technical OversightMaintain an overview of the country health and nutrition programme and the regional context, with a view to strategically developing new projects in current sites or in surrounding regions while planning responsible exits.Develop and design project proposals for institutional donors including input into narrative activity descriptions, budgets, log frames and other requirements.Give technical advice to field managers and GSO on potential involvement in new health and nutrition interventions.Provide technical support to the health and nutrition teams.Carry out regular monitoring visits, ensuring that project objectives are met.Supervise and monitor the development of reporting systems for data collection, do data analysis and follow-up and feedback to relevant staff, donors, partners and other agencies.Maintain an oversight of medicines and health and nutrition supplies ordered for the health projects, supporting the health and logistics staff in the coordination and quality control of health supplies.Provide input into the integration of beneficiary participation and accountability in the project.Define appropriate policies for the medical and nutritional aspects of Medair's work in country.RepresentationDevelop relationships with Ministry of Health, UN, NGOs, donors, partners and other stakeholders, with the objective of raising public awareness of Medair and ensuring good co-operation and partnerships.Seek out relevant networks on specific health and nutrition-related humanitarian aid issues.Accompany donors on field trips, and ensure programme details are transmitted.Regular attendance and active participation at the Health and Nutrition Clusters at the National level, representing Medair's positions and disseminating information share at the cluster to senior leadership and colleagues.Staff ManagementBe involved in the recruitment, providing advice on technical skills and experience as requested.Ensure all staff are trained and, if necessary, create possibilities for capacity building, coaching, etc.Support line managers in inductions and appraisals of staff, particularly with regard to technical skills.Financial ManagementWork with the relevant field managers and GSO staff to plan and construct health and nutrition budgets.Ensure expenditure is in line with approved budgets, advising on potential under/over spend.Quality ManagementEnsure health and nutrition projects are implemented in line with technical requirements.Follow the direction of the Senior Health and Nutrition Advisor at GSO.Regularly assess and provide feedback and recommendations on the quality of the programmes.Staff HealthOverall responsibility for staff health/occupational health procedures and compliance and development of procedures in-country.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsClinical degree (nurse or doctor), or Public Health degree.Education/training/experience in humanitarian work will also be desirable.Good working knowledge of English (speaking and writing). Ability to speak, or learn, local language (Arabic). Experience3 years' work experience in managing programmes in international public health settings with at least 1 year in a humanitarian emergency context.Experience working in a nutrition programme in a developing country, preferably in a humanitarian context.Knowledge of humanitarian principles such as Sphere and CHS Standards including other international humanitarian guidelines and protocols.Experience in the design, monitoring of implementation and evaluation of public health programmes.Good report and proposal writing skills, negotiation, problem solving, communication as well as advanced planning and analytical skills.Capacity to work under pressure, to manage personal stress levels and work effectively in diverse situations.Creative, open-minded person with flexible and self-learner manners.Able to cope well with basic living conditions within the field and during field trips.Committed to team-building and able to develop and support other team members.Excellent organisational skillsAbility to undertake multiple tasks, prioritise clearly, enforce procedures while setting up clear objectives.  How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Business Intelligence Specialist's role is critical for Medair's data driven reporting. As a key member of the Digital Transformation Team, role includes contributing to the strategic design of the data architecture of the organisation, gathering requirements, designing and rolling out BI solutions to end users. It also entails capacity building of users to create their own reports. The Business Intelligence Specialist is also responsible for ensuring high levels of BI availability through support and in-depth testing. Project OverviewMedair's Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and HQ staff.Global ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people to people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met.The BI function will support Medair's Global Support Office (GSO) and country programs to guarantee that the collected data is available and can be analysed in order to reduce paper work and manual effort, while increasing response time, and improving delivery speed. Workplace & Working conditionsGlobal Support Office (GSO) position based in Beirut (or Zahle) Lebanon. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 12 months with possibility to extension. Key Activity AreasTechnical BI DevelopmentUnderstand, design and implement visually appealing reports and dashboards (Qlik, Unit 4, Power BI).Design publish comprehensive and understandable business performance indicator dashboards for end users.Create tools to analyze and find trends from various data coming from Medair's systems and field locations.Create effective queries for improved performance and outcomes.Ensure that end-users will only have access to their own data.Contribute to data-driven decision-making.Data EngineeringDesign relevant data-models in order to report from multiple systems and data sources.Ensure coherence in data models and information flow between different systems.Create scripts or batches to consolidate diverse data sources in a coherent manner.Create and maintain optimal data pipeline architecture.Assemble large, complex data sets that meet functional / non-functional business requirements.Build the infrastructure required for optimal extraction, transformation, and loading (ETL) of data from a wide variety of data sources using Boomi technology.Collaborate with the Snr Data Engineer to build the data structure on Snowflake Warehouse for reporting.Maintain data architecture for Business Intelligence so it can scale with evolution of server architecture.Report Design and SupportCoordinate with requestors for the detailed and correct report requirements.Coordinate with the Snr Data Engineer to ensure that the required data for reporting is available.Optimise the data flow and collection for cross functional teams.Work with end users to ensure ease of use, intuitiveness and understanding of reports / dashboard created.Collaborate in the implementation of new modules / applications by:Providing guidanceAdvising end-users and collaborate vendorsProvide end-users with second level support for reports.Responsible for ensuring the maintenance of the reporting servers.Innovation/changesAs an 'agent for change' find new and better ways to provide Medair users with the reports and tools they need to drive decision making.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsDegree in Software Engineering, Information Systems or related field. Master's degree preferred.Excellent working knowledge of the English language (speaking and writing). Experience4+ years' experience in Business Intelligence reporting design or software developmentExperience of training technical and non-technical staff in the use of BI software applications.Experience of gathering, interpreting and implementing client requirements.Report/dashboard development skills in common BI software programmes, QlikView, QlikSense, Jet Reporting, BI Cube, Tableau, Power BI.Advanced working SQL knowledge (preferably in Snowflake) and experience working with relational databases, query authoring (SQL).Experience using an integration tool (preferably Boomi).Knowledge in ERP systems is a plus Dynamic D365, Unit4 ERPx, Salesforce, etcExtensive experience of developing, debugging and testing SQL scriptsGood understanding of software design principles and data modelsServer Maintenance and SupportActively looking for ways to improve support to meet users' needsDemonstrated continuous improvement and user interface / graphical sensitivity desirableTraining and Capacity building of users in how to develop their own reportsAbility to work in a team and bility to communicate clearly synthetized solution of complex problemsCreative, open-minded, flexible, self-starter and self-learnerAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Senior Business Analysts will support the organisation with the configuration, implementation and support of a supply chain solution on Microsoft Power Platform. Project OverviewGlobal ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify people-to-people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met.The development of a new SCMS is an exciting innovative and strategic decision made by Medair. It will see the development of a suite of tools within Microsoft Power through a new partner. This solution covers the Procurement, Warehouse Management, Equipment Management and Fleet Management. It will channel data and information in a transparent and organized way so as to enable a higher level of collaboration and a better-informed decision-making process for Medair. The Senior Business Analyst will start mid-way through the project, and will primarily be responsible for testing and implementing tools across the whole of Medair. Workplace & Working conditionsGlobal Support Office (GSO) position based in Lebanon. Starting Date / Initial Contract DetailsAs soon as possible. Full-time, 12 months with possibility to extension. Key Activity AreasBusiness AnalysisIdentify and prioritise technical and functional requirements, obtaining feedback and gaining approval to Design relevant data-models in order to report from multiple systems and data sources.Document business requirements and create detailed functional/technical system specifications.Create policies, Standard Operation Procedure documents (SOPs) and user manuals with process owners.Ensure the preparation in advance of the workshops with a clear view of the requirements' expectations.Translate business requirements into logical, component-based technical designs.Solution design with consideration UX & business process automation principles and data modeling techniques.Create and design technical specification documentation.Support the Project Manager where necessary to:Manage the product backlog and present sprint proposals and reviews to different stakeholders.Manage MEDAIR resources: organization of meetings and making sure MEDAIR resources have enough availability to do the project in time and with the expected quality.Arbitrate between business requirements, budget and key milestones.Ensure the participation of the key stakeholders to the workshops and the various project meetings.Monitor burn rate, scope coverage rate, project progress.Work with stakeholder and SMEs to align expectations whilst maintaining the conceptual and technical integrity of the planned features or components.Ensure relevant stakeholders attend Sprint retrospectives.Monitor deliverables, provides corrective action, and reports to project steering committee.Be part of internal and cross-cutting projects to ensure the alignment of business processes and solutions, and manage the integration of systems.ImplementationImplement or oversee implementation, coordinating test, observing initiation of system to validate performanceOrganize and participate in Site Acceptance Tests (SAT – after the delivery of each sprint) and User Acceptance Tests (UAT)Deliver test plans for each delivery and the UAT test scenariosObtain feedback from stakeholders and reporting of test results and bugs in TFSValidate the solution developed by developers, identify & train trainers to build capacity in country programs.Training and adaptation of the training support for end users and provide second level support to usersOrganise and manage data migration incl. cut-over planning and drive resolution of issues that come upRollout solutions to pilots and country programs according to the implementation plan (data migration, end user training, go life, hyper care)Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordinglyVendor ManagementWork with contracted service providers and other technical groups to design and implement solutions.Innovation/changesThis position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc) & the ability to identify gaps in the process & propose improvements in the systems workflow or business processes.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsBachelor's degree required in Business Administration, Supply Chain, Engineering, Computer Sciences, Information Systems or similar.Microsoft Power Platform Certification (desirable)Any additional specialization would be an asset: DMBOK, BABOK, SAFE, TOGAF, CSM/CSPO, PSM/PSPO, APICSExcellent working knowledge of the English language (speaking and writing), French advantageous. ExperienceMinimum of 5 years professional experience in a relevant field of workExperience in business systems analysis, design thinking, data modelling & system testing to a senior levelConfidence & experience in dealing with C-suite level executives within large, cross-cultural, global organizationsKnowledge of enterprise business systems ERP/SCM/P2P solutions, Low-Code and No-Code Platforms and analytics (desirable), especially in the areas of SCM/LogisticsBusiness Process Mapping (BPMN 2.0, UML (Unified Modelling Language), etc.)Microsoft Power Platform, Power Apps (model driven app), Power Automate, Connectors, Azure, Dataverse, Power BI experience an advantage.Familiarity with various operating systems and platforms and Project Management tools, general project stepsExperience in developing processes, creating end-user documentation, working in agile teams & metodologiesAll new deploying international staff to Medair's country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence. How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Role & ResponsibilitiesThe Communication advisor supports Medair Engagement Team in identifying key messages and relevant communication themes for attracting, converting, engaging and retaining target audiences / communities. She/he reports to the ENG Director and works closely primarily with the marketing manager and also with the entire Engagement team to grow Medair international awareness and support fundraising efforts. She/He coaches and matrix manages a team of field communication officers in our different country programs in order to gather key resources and deliver key messages to other teams within Engagement and Affiliate offices. She/he develops and coordinates production of corporate communication products such Annual Report, impact report, CEO Quarterly Report. Areas of responsibility include also deployment to the country programs with the emergency response team as required. Project OverviewMedair Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our lifesaving and sustaining programs and to recruit international and GSO staff*.*The Communication advisor focuses on gathering key messages to be delivered to the rest of the ENG team and affiliate offices. This role supports the fundraising relationship and marketing efforts of the Engagement department (EN) by increasing the levels of awareness and engagement of people who hear about Medair. Workplace & Working conditionsGlobal Support Office (GSO) position based in Lausanne, Switzerland. Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply. Starting Date / Initial Contract DetailsAs soon as possible. Full-time open-ended contract. Key Activity AreasField comm'sLead field communication (technical management) to contribute to the annual engagement plan and ensure that field validated key messages for appropriate material are available on time and on a regular basis throughout the organisation., including requests from Engagement and Affiliates.Ensure quality and compliance to Medair values and security standards of field comm's material.GERT Comm's coverageDeploy to the field with Emergency response team to ensure proper comm's coverage.Draw media attention by engaging with journalists.Corporate campaignsContribute to define the creative angle of major corporate campaigns such as End of Year CampaignProvide key messages (narrative, images, video...) i.e. playbook to other engagement teams who will execute and deliver campaigns.Corporate documentsContribute to providing the communication angle, layout and themes of the Medair News and Annual Report reflecting different stakeholders' requests and needs.Team Spiritual LifeReflect the values of Medair with team members, local staff, beneficiaries, and external contacts.Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.Encouraged to join and contribute to Medair's international prayer network.This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.QualificationsGraduate degree in marketing or communications or equivalent.Excellent working knowledge of the English language (speaking and writing). ExperienceMinimum 5 years management experience in communications, marketing or equivalentExperience working for an NGO in country programsKnowledge and experience in traditional marketing, understands key conceptsProven success in project managementStrong working knowledge of English and FrenchGerman is a plusMicrosoft OfficeTrelloSocial media platformsExcellent communication, language and strong project management skillsA team player with strong interpersonal skills, demonstrated ability to lead / take decisionsAbility to influence within and across teamsAbility to plan, execute, monitor and review objectivesGood time-management skills, able to define, focus and deliver on targetAgile, quick to adjust to changes in and outside the organization How to applyPlease ensure you are fully aware of the:a) Medair organizational valuesb) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair's accountability policies and best practices.c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).Application ProcessTo apply, go to this vacancy on our Medair Page.Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.