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Terms of ReferenceThe candidate ideally would have prior resettlement experience, or at least RSD experience. The person must be fluent in both Spanish and English and with excellent English writing skills. • Sound understanding and ability to implement UNHCR's policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment.• This position is for a resettlement case worker. It does not include managerial tasks.Language requirements:• Spanish level: C1 (required) • English level: C1 (required)Contract duration: until 31st December 2024.General Background:Honduras is characterized by a situation of protracted internal displacement due to violence. It continues to be affected by high levels of violence representing a challenge in terms of protection and assistance. Despite the fact that forced displacement was recognized by the Government in 2013, an adequate response remains a challenge due to: i) multiple flows of people within the same high risk zones (people in risk of displacement, IDPs, deportees, and the population as a whole); ii) high risk cases unable to access international protection; iii) a crisis of rule of law due to governance problems that inhibit an adequate response to human rights violations and widespread violence mainly, but not exclusively, in urban settings.The Government faces the challenge of strengthening their governance structure and overcoming issues of corruption and impunity. The country has one of the highest number of gangs (maras y pandillas) per territory, and they are mostly located in urban areas in Tegucigalpa, San Pedro Sula and La Ceiba, exercising territorial control over most of the neighborhoods. The situation has worsened since 2000 when Honduras became a key narcotraffic route in the Central American Region.Regarding mixed movements, the reformulation of migration routes in the past 5 years alongside Honduras' geographic position means that there are continuous flows of people in transit. Honduras is also a reception country for Refugees and Asylum Seekers. This condition takes special relevance after the political crisis in Nicaragua in 2018 that created an increased need of protection in the region. Honduras adhered to the Comprehensive Regional Protection and Solutions Framework (known as MIRPS in Spanish) in 2017.IDPs and returnees living in high-risk communities share similar obstacles to access employment and self-reliance opportunities due to a stigmatization process based on the place of residence and the age. In 2017, UNHCR introduced the Protection Transfer Arrangement (PTA), a regional resettlement program. IDPs who have been persecuted and/or are at high risk of future persecution are identified and evaluated in Honduras and submitted to different RST countries.To view occupational safety and health considerations for this duty station, please visit this link:https://wwwnc.cdc.gov/travelLiving and Working Conditions:Family duty station BLimited access to infrastructure (health, housing, banking, transportation, telecommunications) and limited access to leisure and recreational facilities due to security restrictions. Due to the Covid-19 pandemic, limitations in many aspects of daily life for staff (leisure, cultural activities, attractions) have increased and the levels of insecurity, as well as basic development indicators (poverty, food security, etc.) have worsened. The possibility of walking in the main cities is non-existent due to lack of security (assault, robbery) and lack of sidewalks or sidewalks in poor conditions, lack of lighting.There is no lack of private schools, although the number of bilingual or bicultural schools is not so high.Security: high level of violent crime, including murder, robbery and threats of kidnapping, a growing number of femicides, lack of safe and reliable public transportation and of safe public spaces for socializing and deficiency off health services. It is strongly advised to exercise extreme caution and maintain a high level of personal security awareness.Due to the number of robberies and armed assaults suffered by UN staff and some visitors, it is discouraged to walk alone at all times in Tegucigalpa, San Pedro Sula and La Ceiba, personal or official movements should be done in a vehicle.IMPORTANT INFORMATION: • This position is advertised to internal and external applicants. Honduran nationals are not eligible to apply.• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide the proof of vaccination prior to recruitment.• Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.• UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).• Remuneration: A competitive compensation and benefits package is offered depending on relevant experience as per the requirements of the job advertisement.• The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.• UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, sexual orientation, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. UNHCR seeks to ensure that male and female employees are given equal career opportunities. All applications will be treated with the strictest confidentiality.• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.• UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Standard Job DescriptionAssociate Resettlement and Complementary Pathways OfficerOrganizational Setting and Work RelationshipsThe position for Associate Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters.The incumbent's primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role may also involve managerial responsibilities in supervising staff and affiliate workforce. S/he contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR.All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.Duties- Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.- Support monitoring of activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.- Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.- Support the management of processes to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR's resettlement and complementary pathways policies and procedures.- Support the implementation of UNHCR's global resettlement and complementary pathways policies, procedures and guidelines in the AOR.- Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.- Support and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular.- Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards.- Support government officials and partners undertaking missions related to resettlement and complementary pathways.- Assist selection missions by resettlement countries to the region/country operations.- Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways.- Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices.- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS.- Promote and support the establishment of mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR.- Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region's performance in meeting resettlement targets, challenges and responses.- Contribute to comprehensive protection and solutions strategies in the country operation or region.- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).- Perform other related duties as required.For jobs in the Regional Bureaux only:- Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans.- Assist offices in the annual planning exercise for resettlement and complementary pathways.- Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; assist the supervisor in monitoring procedural compliance.- Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities.- Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection (DIP) at Headquarters.- Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region.- Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the DIP for external publications.- Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required.- Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways.Minimum QualificationsYears of Experience / Degree LevelFor P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degreeField(s) of EducationPolitical Science;Social Sciences;International Law;Law;International Public Law;International Refugee Law;International Human Rights Law;Refugee and Forced Migration International Relations;or other relevant field.Certificates and/or LicensesProtection Learning Programme;Resettlement Learning Programme;(Certificates and Licenses marked with an asterisk* are essential)Relevant Job ExperienceEssentialAt least 1 year of professional work experience relevant to refugee protection work, preferably within the international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context.DesirableSound understanding and ability to implement UNHCR's policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment.Functional SkillsDM-Database ManagementPR-Refugee Resettlement programsPR-Resettlement Anti-Fraud Policy and ProceduresPR-Mixed migratory movement management(Functional Skills marked with an asterisk* are essential)Language RequirementsFor International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required LanguagesSpanishEnglish Additional Qualifications SkillsDM-Database Management, PR-Mixed migratory movement management, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures EducationBachelor of Arts (BA): International Law, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science CertificationsHCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR  Other informationThis position doesn't require a functional clearanceHome-BasedNo Welcome to UNHCR's new recruitment platformImportant notice: Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. If you were notified about unsuccessful applicationWhile our recruitment system successfully implements UNHCR policies, we have noticed some marginal errors. Please rest assured that a human recruiter will duly review your application as per our internal processes when it was declined due to lack of required number of years of relevant work experience. For external applicants: We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy,  P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.Past application data and previously created applicant accounts are not migrated to this platform. Therefore, when applying for current vacancies, external applicants (not current UNHCR workforce members) should create a new account ("Sign In" on the top left corner >> Create account). Once successfully registered, you can start filling in your data and apply for vacancies.Applications for vacancies advertised on UNHCR's old recruitment platform will be duly reviewed and processed in the old platform (but no data will be migrated to the new platform).In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to Global Service Desk at hqussd@unhcr.org. For former UNHCR Colleagues:Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. For Talent Pool / Evergreen candidates:Past applications to Talent Pools have not been migrated to UNHCR's new recruitment platform.As part of the transitional measures, candidates who were successfully accepted to a Talent Pool (now called Evergreens) have received e-mail instructions for re-submitting their application on UNHCR's new recruitment platform.The Evergreens are advertised per grade/ level; candidates can apply to one or more levels. If meeting all eligibility criteria at the given level and subject to functional clearance (if applicable), candidates will be added to the relevant talent pool. Applications will be valid for one year, after which candidates can re-confirm their interest.Evergreens are for sourcing candidates for Temporary Appointments (TAs). Candidates considering TA opportunities are recommended to keep an eye on the UNHCR Career website and apply once Evergreens are open for new applications (at the end of 2022).For updating a previously submitted Evergreen application, please click on the "withdraw" button against the Profile and reapply. Note: the change(s) will apply only to the relevant profile. You will have to update all other profiles (if any) if your data (i.e. nationality, new BA/MA degree, new language skill) has changed.Read MoreDiversityThe UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. This is how cinfo can support you in the application process for this specific position: Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support. Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.): Let us know by writing to recruitment@cinfo.ch. 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Terms of ReferenceOperational ContextAfghanistan is experiencing a humanitarian crisis of unprecedented scale, exacerbated by the critical economic crisis, high levels of poverty, natural disasters (earthquakes, drought, and floods). Some 23.7 million people – more than half of Afghanistan's 44 million population require humanitarian assistance, of which 15.8 million people are likely facing acute food insecurity, and at least one million children at risk of severe acute malnutrition. Human rights have deteriorated in Afghanistan, particularly against women and girls, following the December 2022 and April 2023 bans against women and girls. In 2024, it is projected that economic instability and growing humanitarian needs, compounded by secondary displacement, natural disasters, abuses of human rights, sporadic attacks, and armed clashes may continue to displace Afghans. Internal displacement is also likely to persist.On 3 October 2023, the Government of Pakistan announced plans to repatriate 'illegal foreigners'. In view of the ongoing humanitarian and human rights concerns for Afghans, particularly for women and girls, UNHCR and IOM issued a joint statement urging Pakistan to maintain the protection space for Afghans in need of safety. This was followed by a joint statement by UNHCR. IOM and UNICEF which appealed for the protection of children and families seeking safety in Pakistan. On 10 November, UNHCR declared an internal Level 2 emergency for Pakistan and Afghanistan for six months to scale up the humanitarian response in light of the rapidly evolving situation.. As of March 2024, over 500,000 Afghans have returned from Pakistan as a result of phase one of the Illegal Foreigners Repatriation Plan (IFRP) of which 83,000 were Proof of Registration (PoR) cardholders, or UNHCR slipholder/asylum seekers. The majority of those returning cite the use of police force and harassment as one of the drivers to return. Arrivals back to Afghanistan are also adding to the worsening humanitarian crisis, to a country with over 3.2 Million internally displaced persons due to conflict. As the Government of Pakistan prepares for Phase 2 of the IFRP, primarily focused on the estimated 803,000 ACC card holders, it is important to note that there are 1.35M registered Afghan Refugees who might be directly or indirectly impacted as was seen at Phase 1 of the IFRP. . According to UNHCR and IOM projections, approximately 908,000 Afghans are expected to require support at the border points between now and December 2024. Of this number, 197,000 are PoR Cardholders and Asylum seekers, 450,000 are ACC cardholders, and the remaining 261,000 are undocumented Afghans.. The sudden surge in returns is expected to put pressure on already strained resources, including shelter and basic services. Additional support is urgently required.UNHCR and partners in Pakistan and Afghanistan are currently working together to ensure a harmonized and coordinated cross-border response to this new emergency. To support these efforts an update to the interagency Border Consortium Appeal from 8 November 2023, is in the works, and will be launched in Mid April 2024. In addition, UNHCR and partners are also stepping up their presence in and around Torkham and Chaman border crossing points and accelerating efforts to ensure protection-sensitive mechanisms are in place via regular border monitoring visits and protection screenings to identify and assist people with heightened vulnerabilities and needs.Under the supervision of the Senior Information Management Officer, the Associate Information Management Officer is responsible for assisting in producing and disseminating information on the persons we serve, including but not limited to Protection and Programme information. S/he will supervise data collectors or data entry personnel. The incumbent operationalizes data standards developed at the central level in field operations, trains field staff, compiles data and analyses information from all persons we serve. S/he supports the Programme Team and UNHCR's partners in the choice of indicators for monitoring to be included in sub-agreements, as well as the Protection Team in operationalizing protection monitoring systems.This is an International UNOPS IICA assignment. The successful candidate will be based with the team in UNHCR's office in Kabul, Afghanistan.Duties for Associate Information Management Officer:1. Population Data ManagementTo oversee the collection, analysis, and dissemination of population data, ensuring accuracy, privacy, and consistency with International statistical standards. The officer will manage population databases, provide insights into demographic trends, and generate population statistics for planning purposes.• Develop and maintain robust systems for the collection of accurate and comprehensive population data.• Analyse population data to identify trends, patterns, and prepare and disseminate analytical reports and visualizations that communicate findings to relevant stakeholders. • Regularly update UNHCRs operational data portal and ensures that there is harmony in the population data reported in all internal and external products.• Oversees the compilation and submission of population data for the UNHCR annual and midyear statistical reporting. • Participate in interagency fora and platforms on population data.2. Assessment CoordinationTo oversee the systematic collection, analysis, and dissemination of data and information including for identification and targeting of vulnerable households, protection monitoring, border monitoring, and other assessments to enhance the effectiveness and efficiency of UNHCRs response.• Develop and oversee the implementation of data collection tools and methodologies, including for protection monitoring, that capture relevant information to provide the evidence base for decision making, planning assistance and service delivery.• Continuous review of data collection tools in collaboration with a multifunctional team to ensure relevance in capturing necessary information to meet UNHCRs information needs.• Design and implement sampling strategy that accurately represents the community dynamics, and other AGD considerations.• Train field staff and data collectors on data collection tools, ethical considerations, survey techniques, and oversee the data collection process, ensuring consistency, accuracy and data protection standards are adhered to.3. Programme MonitoringTo ensure that the UNHCR programme management cycle is supported with relevant data and evidence from the initial needs analysis and programme design, to monitoring and evaluation and reporting, ensuring that data driven insights inform all stages of the programme planning and implementation.• To support sectors with the data needed to conduct comprehensive needs analysis to identify community needs, gaps, and priorities that will inform programme interventions. • Work with program team, external relations, and business units to ensure that reporting requirements are met and that there is alignment on the indicators being reported.• Set up and maintain programme monitoring systems including ActivityInfo to meet reporting needs, including setting up databases, forms, and indicators.• Train staff, field data focal points and partners on how to effectively use programme monitoring systems, including data entry, report generation, and understanding indicators.• Extracting insights and generating reports from data collected in ActivityInfo including UNHCR 3W map, static and dynamic dashboards.4. Data analysis and visualizationTo lead the organization's efforts in analyzing data and presenting it in visual formats that are easy to understand and actionable. The officer will support decision-making and strategic planning by providing timely, accurate, and visually engaging data insights to stakeholders.• Conduct thorough data analysis to uncover trends, patterns, and insights within the data.• Apply statistical methods and analytical models to support decision-making processes.• Develop dashboards, reports, and presentations that summarize analysis findings for both technical and non-technical stakeholders.• Design and create clear, accurate, and engaging data visualizations that convey complex information in an intuitive format.Desired Experience:• S/he must have proven experience in data management, analysis, and visualization, with attention to detail and accuracy and knowledge of data quality assurance and protection standards.• In addition, s/he should have expertise in population data management, case management, programme monitoring, and assessment coordination. Develop and maintain robust systems for collecting accurate and comprehensive population data. • They should also be familiar with content management systems such as UNHCR's operational data portal to disseminate data and monitor web analytics. Over and above this, the candidate must possess strong writing and presentation skills. • The incumbent must demonstrate good management and coordination skills - effectively supervising and training teams (staff/partners) and collaborating with multiple stakeholders, including clusters, UN agencies, partners (L/INGOs), government, and donors to achieve a common UNHCR objective. Technical skills:• Advanced knowledge of Power BI, Excel, ArcGIS/QGIS for mapping, Adobe Illustrator, or any other graphic design tool to create infographics/dashboards is necessary. • Knowledge of R, Python programming, or any other statistical tool such as STATA would be desirable.• Experience using data collection tools such as Kobo/ODK and ActivityInfo.Evaluation of qualified candidates may include a written test (eliminatory/complementary) which may be followed by competency-based interview. Standard Job DescriptionAssociate Information Management OfficerOrganizational Setting and Work RelationshipsThe UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country and regional offices.They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.DutiesCoordinate data and information management activities:- Participate in the data and information management team and activities.- Contribute to the design and implement data strategies and systems.- Assist the data team and others communicate the status, value, and importance of data.- Support the collection, storage, management and protection of data.- Support consolidation of data systems, including the interoperability of operational data and systems.- Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.- Support the coordination with HQ, external and regional partners on data and information management efforts- Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.- Support data security, data protection and responsible data-sharing.Support offices with data and information management:- Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.- Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.- Provide technical and training support to operations.- Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).- Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.- Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.- Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.Undertake data and information management activities at the Global/Regional/Country level:- Help consolidate data and information for country, regional and global analysis.- Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)- Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.- Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).- Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.- Support the analysis of trends concerning changes at the outcome and impact levels.- Develop information management products such as indicators, templates, maps and dashboards.- Help ensure data is curated and stored in data registries and libraries in accordance with standards.- Undertake geospatial and statistical analysis.- Provide population movement tracking systems and other population data systems.- Support web-based data portals.- Support solutions for meeting 'communication with communities' information and data needs.Work in close collaboration with:- All staff to further data literacy and assist in interpretation the data.- Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.- Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).- Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.- Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans.- Protection staff on the design, implementation and analysis of protection and case monitoring systems.- Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.- Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.- Senior management to understand and serve their information and knowledge needs.- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).- Perform other related duties as required. Minimum QualificationsYears of Experience / Degree LevelFor P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degreeField(s) of EducationSocial Science;Statistics;Information Management;Physical Science;Economics;Data Science;Geography;GIS;Engineering;Demography;Computer Science;or other relevant field.Certificates and/or LicensesNot specifiedRelevant Job Experience EssentialExperience with data sharing, data management and data analysis to support policy formulation and implementation. DesirableKnowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.Functional SkillsDM-Data collection methodologiesDM-Data ManagementDM-Database Design & DevelopmentDM-Data Collection and AnalysisDM-Metadata Creation & ManagementIM-Statistics AnalysisDM-Open Source Software & DataDM-Population census and econometricsDM-Protection Data Management SystemsDM-ArcGIS (Geographic Information System)DM-Cartographic SkillsSP-Design tools such as Global Positioning System (GPS)CL-Cluster Information Management Tools, Resources and ApproachesPG-Needs Assessment and Response AnalysisDM-Data governance, quality assurance and preservationDM-Data InteroperabilityDM-Data science methodologiesDM-Development of and revision of data standardsDM-Qualitative data analysisDM-Quantitative data analysis(Functional Skills marked with an asterisk* are essential)Language RequirementsFor International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Additional QualificationsSkillsCL-Cluster Information Management Tools, Resources and Approaches, DM-ArcGIS (Geographic Information System), DM-Cartographic Skills, DM-Database Design & Development, DM-Data Collection and Analysis, DM-Data collection methodologies, DM-Data governance, quality assurance and preservation, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, DM-Development of and revision of data standards, DM-Metadata Creation & Management, DM-Open Source Software & Data, DM-Population census and econometrics, DM-Protection Data Management Systems, DM-Qualitative data analysis, DM-Quantitative data analysis, IM-Statistics Analysis, PG-Needs Assessment and Response Analysis, SP-Design tools such as Global Positioning System (GPS) EducationBachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics  Other informationThis position doesn't require a functional clearanceHome-BasedNo This is how cinfo can support you in the application process for this specific position: Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support. Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.): Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. Benefit from free interview/assessment preparation by registering here: Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations. Our coaches stand ready to help prepare for upcoming interview/assessment centre.​  

Terms of ReferenceCurrently, some 108,000 asylum-seekers and refugees are hosted in Greece. Ιn 2023, over 48,700 people arrived to the country by sea or land. UNHCR provides expert advice to the State and evidence-based information that helps inform programmes and policies for asylum-seekers and refugees. Access to international protection, identifying durable solutions and support to vulnerable asylum-seekers and refugees, such as unaccompanied children and survivors of gender-based violence, are UNHCR's key priorities. UNHCR also works with national and local authorities, the private sector, civil society and refugee communities to advance inclusion, develop support networks and create employability and training opportunities for refugees. The Office retains a readiness to respond to emergencies and new arrivals, with a focus on immediate support to the most vulnerable. UNHCR Greece plays a strong advocacy role since continued support is needed particularly from EU countries and EU institutions in providing immediate protection to those most at-risk through sufficient resources, ensuring capacity in the country and responsibility-sharing. UNHCR will continue to assist Greek authorities in responding to both short and long-term challenges.Duties and ResponsibilitiesThe intern in Operations Unit, Lesvos, reports to the Assistant Operations Officer and supports the unit with interagency coordination, external relations, and integration activities with the following tasks:• Take minutes of the Inter-Agency Coordination Meeting and the Integration Working Group, maintain mailing lists and send invitations for coordination meetings;• Assist in consolidation of data for preparation of periodic reports such as statistics' snapshots, and for background briefings to media;• Prepare briefing kits for visitors;• Monitor local media (including online, print and social media) and report on major developments;• Assist with the implementation of awareness-raising activities during International Days;• Provide administrative and flow management support during employability activities (e.g. job fairs);• Provide administrative support in routine services and activities within the Unit. Minimum qualifications required • Fluency in English• Good drafting skills• Computer skills (MS Office) Other informationDuration is 3 months. Interns who don't receive financial support from an outside party will receive an allowance to partially help cover the cost of food, local transportation & living expenses. Shortlisted candidates will undergo an oral interview.This position doesn't require a functional clearanceHome-BasedNo Welcome to UNHCR's new recruitment platformImportant notice:Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. If you were notified about unsuccessful applicationWhile our recruitment system successfully implements UNHCR policies, we have noticed some marginal errors. Please rest assured that a human recruiter will duly review your application as per our internal processes when it was declined due to lack of required number of years of relevant work experience. For external applicants:We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy,  P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.Past application data and previously created applicant accounts are not migrated to this platform. Therefore, when applying for current vacancies, external applicants (not current UNHCR workforce members) should create a new account ("Sign In" on the top left corner >> Create account). Once successfully registered, you can start filling in your data and apply for vacancies.Applications for vacancies advertised on UNHCR's old recruitment platform will be duly reviewed and processed in the old platform (but no data will be migrated to the new platform).In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to Global Service Desk at hqussd@unhcr.org. For former UNHCR Colleagues:Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. For Talent Pool / Evergreen candidates:Past applications to Talent Pools have not been migrated to UNHCR's new recruitment platform.As part of the transitional measures, candidates who were successfully accepted to a Talent Pool (now called Evergreens) have received e-mail instructions for re-submitting their application on UNHCR's new recruitment platform.The Evergreens are advertised per grade/ level; candidates can apply to one or more levels. If meeting all eligibility criteria at the given level and subject to functional clearance (if applicable), candidates will be added to the relevant talent pool. Applications will be valid for one year, after which candidates can re-confirm their interest.Evergreens are for sourcing candidates for Temporary Appointments (TAs). Candidates considering TA opportunities are recommended to keep an eye on the UNHCR Career website and apply once Evergreens are open for new applications (at the end of 2022).For updating a previously submitted Evergreen application, please click on the "withdraw" button against the Profile and reapply. Note: the change(s) will apply only to the relevant profile. You will have to update all other profiles (if any) if your data (i.e. nationality, new BA/MA degree, new language skill) has changed.Read MoreDiversityThe UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.  This is how cinfo can support you in the application process for this specific position: Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support. Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.): Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. Benefit from free interview/assessment preparation by registering here: Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations. Our coaches stand ready to help prepare for upcoming interview/assessment centre.​ 

Mission and objectivesThe Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally, or to resettle in a third country (www.unhcr.org). ContextAs of 31 December 2023, 971,904 Rohingya refugees from Myanmar were registered in Bangladesh, representing an increase of 19,595 individuals compared to 2022. A total of 939,344 were hosted in 33 highly congested camps in Cox's Bazar District and 32,560 refugees lived on the island of Bhasan Char. In 2023, there was a notable deterioration in the security situation within the camps in Cox's Bazar. Six years after the most extensive flight to Bangladesh, the Rohingya refugee response transitions from an emergency to a protracted situation. While UNHCR has notably expanded its skills development programme through two frameworks promoting livelihoods for refugees and host communities, opportunities for volunteering offered by aid agencies were limited, covering only a small fraction of working age refugees . The vast majority of refugees continue to heavily depend on the humanitarian aid. The Government of Bangladesh (GoB) has consistently maintained that repatriation is the preferred solution for the Rohingya in Bangladesh, reaffirming its commitment to ensure the voluntariness of returns. The prevailing security and human rights situation for the Rohingya people in Myanmar's Rakhine State indicate that safe, dignified, and sustainable repatriation is not feasible anytime soon. The GoB maintains a position that it will not allow Rohingya refugees in Bangladesh to locally integrate. Without decisive interventions to enable and encourage solutions, vulnerabilities of Rohingya refugees to various protection risks will increase as is often the case in protracted refugee situation. A robust and proactive approach to solutions is thus necessary to meet the needs of Rohingya refugees and alleviate some pressure on the Government and host communities of Bangladesh. Solutions strategy for the refugees in Bangladesh use resettlement mainly as a protection tool for refugees at heightened risk, while keeping a primary focus on the safe, voluntary, and dignified returns. Resettlement countries, particularly USA, have shown interest to resettle Rohingya refugees out of Bangladesh. As a priority, UNHCR identified and submitted about 50 refugees for resettlement to the USA as test cases in 2021. Based on the success of this test cases, UNHCR increased submissions in 2022 to over 1,000 and in 2023 large scale resettlement took place with over 12,000 individuals submitted to five resettlement countries. A robust system has been put in place for large scale resettlement processing, including but not limited to, fair and transparent identification mechanisms, anti-fraud measures, and communicating with the refugees. The Durable Solutions Unit in Cox's Bazar, Bangladesh, currently comprises of one Senior Durable Solutions Officer (P4), two Durable Solutions Officers (P3), four Associate Durable Solutions Officer (P2), one International UNV, ten Durable Solutions Associates (G6), eight Senior Durable Solution Assistants (G5) and one Durable Solutions Assistant (G4). With the increase in resettlement places, expertise at the UN Volunteer level (casework/case processing) will be necessary to provide adequate support to team, to ensure that the targets are met (currently there are four deployees within resettlement and one deployee within Child Protection unit). Task descriptionUnder the direct supervision of Durable Solutions Officer, the UN Volunteer will undertake the following tasks: Liaise with other functional units within UNHCR to identify individuals in need of prioritized resettlement and to ensure that necessary action is taken to finalise documentation on case submissions to resettlement countries. Conduct casework by interviewing refugees identified for resettlement. Assess their resettlement needs, complete RRFs (Resettlement Registration Forms) and refer cases for review. The IUNV is expected to complete 6-9 RRFs per week, depending on complexity of the cases. Follow-up on deferrals and review resettlement cases for possible resubmission; Research country of origin information to understand, support, and strengthen resettlement cases; Assist the Unit with the organization of training workshops and seminars on resettlement related issues; Regularly update the proGres database and the physical file with resettlement events, ensuring the confidentiality of individual case information and maintaining own statistical data for reporting purposes. Follow-up on individual cases, interview refugees, and liaise with the registration unit on matters concerning registration and change in family composition. • Oversee the submission of cases to resettlement (RST) countries such USA, Canada, Australia, New Zealand, Ireland and unallocated, in accordance with the requirements of the resettlement country. • Maintain communication with UNHCR in Dhaka, the Regional Bureau in Bangkok and RCPS/HQ if required related to feedback on prepared cases, and make necessary changes and amendments to RRFs, as deemed necessary; • Assist the office in managing refugees' expectations through information sharing, outreach, and counselling of refugees in the resettlement pipeline; Participate in Durable Solutions Unit, Protection Section, and Office meetings; Perform any other resettlement related activities as required. Undertake additional assigned duties to support UNHCR Cox's Bazar, including administrative tasks not limited to data entry, data analysis and research. Furthermore, UN Volunteers are required to: Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; Contribute with articles/write-ups on field experiences and submit them for UNV publica-tions/websites, newsletters, press releases, etc.; Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/expected outputs: As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR Sub Office Cox's Bazaar and its beneficiaries in the accomplishment of her/his functions, including: Obtention of durable solutions for Rohingya refugees including resettlement, local integration and voluntary return when feasible. Knowledge and communication skills to identify vulnerable cases for referral for resettlement assessment following the established criteria. A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities through-out the assignment.Eligibility criteriaAge27 - 80 NationalityCandidate must be a national of a country other than the country of assignment. RequirementsRequired experience3 years of experience in : HCR Protection Learning Programme, HCR Resettlement Learning Programme, HCR RSD (Refugee Status Determination) Learning Programme Good knowledge of refugee issues and Human Rights doctrine. Knowledge of UN policies and procedures. Field experience. Knowledge of ProGres database software. Good reporting and writing ability. Computer skills: General computer literacy (word, email, internet) and good knowledge of the basic data-management programs; Excel, Access, ProGres (asset). Certificates and/or Licenses : HCR Protection Learning Prg, HCR Resettlement Lrng Prg, HCR RSD Lrng Programme. Area(s) of expertiseSecurity and protection, Crisis and emergency response Driving license- LanguagesEnglish, Level: Fluent, RequiredRequired education levelBachelor degree or equivalent in Political Science, Social Science, Law/International Law, Economics, International Relations or other relevant field. Competencies and values• Accountability • Adaptability and Flexibility • Building Trust • Client Orientation • Commitment and Motivation • Commitment to Continuous Learning • Empowering Others • Ethics and Values • Integrity • Judgement and Decision-making • Knowledge Sharing • Managing Performance • Planning and Organizing • Professionalism • Respect for Diversity • Working in Teams Other informationLiving conditions and remarksCox's Bazar is a category D family duty station. Educational facilities are limited, and international schools from primary to secondary school are currently available in Dhaka only. Health services are limited in Cox's Bazar, but more reliable facilities are available in Dhaka. Malaria and dengue risks exist throughout the year. Vaccination against Japanese Encephalitis and diphtheria are recommended. Cox's Bazar is a principal tourist destination within Bangladesh, due to its location at the Bay of Bengal and its long beach. Infrastructure and shopping options in Cox's Bazar - a small city of just 250,000 persons is very basic. International staff reside in privately rented apartments, or serviced apartments all of which provide basic standards. The Rest and Recuperation (R&R) cycle in Cox's Bazar is 8 weeks. The current R&R location is Bangkok. Cox`s Bazar is connected by several daily flights to Dhaka, albeit only during daylight hours. Banks/ATM machines are available in Cox's Bazar and credit/debit cards are accepted. Foreign currency can be exchanged in banks and exchange houses. Staff who intend to be joined by family members, in particular young children, should contact HR for more information, as educational and medical facilities are not adequate. The security level system in Bangladesh is level 3 moderate. Although security is generally acceptable, given the current situation in the area, no movement on highways at night is allowed. Walking and jogging in the streets as earmarked is permitted. Crowded local markets should be avoided. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential. Inclusivity statementUnited Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person's race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.Note on Covid-19 vaccination requirementsThis UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds This is how cinfo can support you in the application process for this specific position: Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support. Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.): Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. Benefit from free interview/assessment preparation by registering here: Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations. Our coaches stand ready to help prepare for upcoming interview/assessment centre.​ 

Mission and objectivesUNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. Since 1950, we have faced multiple crises on multiple continents, and provided vital assistance to refugees, asylum-seekers, internally displaced and stateless people, many of whom have nobody left to turn to. We help to save lives and build better futures for millions forced from home. ContextThe United Nations High Commissioner for Refugees (UNHCR) is an international organization with the mandate to assist persons in need of international protection; asylum seekers; refugees; statelessness; and internally displaced persons. The UNHCR operation in Mozambique has its main office in Maputo, field offices in Nampula and sub-office in Pemba. The working language in the UNHCR offices in Mozambique is English. UNHCR's mandated responsibility for finding solutions to refugee, IDP, and returnee situations has long required stronger cooperation with development partners and the inclusion of persons of concern within development planning and programming instruments, including national development programmes. Due to a variety of factors, the proportion of refugees and internally displaced persons in protracted displacement situations remains high. Moreover, the diminishing number of forcibly displaced people who have access to so-called durable solutions constitutes a worrying trend that has persisted in recent years. The increasing scale of irregular migration, large scale refugee movements, internal displacement and the costs of responding to humanitarian situations have placed forced displacement high on the global agenda. Given the complexity and protractedness of many of today's forced displacement situations, often occurring in fragile contexts, awareness is growing that the humanitarian model of care and maintenance is unsustainable in the longer term and that forced displacement requires a development response to complement humanitarian assistance, address poverty and other development challenges in a sustainable and inclusive manner. . Within the context outlined above, the role of the Associate Development Officer is to support UNHCR's engagement and cooperation with development agencies' medium-term programmes assisting local communities and UNHCR's population of concern and the ability to leverage development partnerships to influence policy dialogue to enact institutional reforms toward improved protection environments, socio-economic inclusion, and self-reliance; taking into account and reducing the vulnerabilities of forcibly displaced persons. As such, the incumbent needs to have practical experience working with and an understanding of the interplay of different aspects of economic growth, governance, fragility and conflict, the main factors that influence the environment for inclusion and resilience for UNHCR's population of concern in Cabo Delgado. Depending on the operating environments in the area of responsibility (AoR), the incumbent might need to have specific expertise in areas such as social protection, governance in fragile contexts, local governance and community development. It is anticipated that development responses to forced displacement will grow in significance in future years due to the greater importance attached to fragility and addressing protracted displacement situations. multi-partner transition strategies for protracted forced displacement situations. Task descriptionWithin the delegated authority and under the supervision of Head of Field Office or his/her designated mandated representative(s), the UN Volunteer Associate Development Officer will: - Support the Development Officer in Maputo in developing a strategic approach towards Development Partnerships in Mozambique, with a focus on the AoR, through identifying, mapping, and providing an overview of relevant development actors and their funding, programmatic, strategic, and policy priorities, and potential leverage as it relates to UNHCR's PoCs and programme; - Support the Development Officer in Maputo with knowledge and experience sharing between UNHCR and development actors and within UNHCR, by documenting and disseminating good practices. - In close coordination with the Development Officer in Maputo and relevant Sub-Office staff, contribute to the development of concept notes and project proposals, taking into consideration existing development strategies and plans. - In close collaboration with the Development Officer in Maputo, support the development and maintenance of a database of all development actors` projects and initiatives targeting IDPs and returnees in Cabo Delgado and Mozambique at large. - Support the development of information and data for development actors to inform their planning, programming and advocacy around resilience and inclusion of persons of concern to UNHCR. - Lead the Sub-Office's engagement with development partners in Cabo Delgado, including UN development agencies (UNDP, UNOPS, FAO, UN-Habitat, etc), with a view to mainstreaming protection concerns and ensuring the inclusion of IDP, returnee and host communities into specific development programmes and initiatives implemented by development actors in Cabo Delgado. - Support fundraising activities vís-a-vís Multilateral Development Banks, private sector, and government donors. - Develop and deliver training and capacity building initiatives on development engagement, with a view to progressively enhancing the capacity of key staff in the Sub-Office to leverage development partnerships to advance UNHCR`s protection and solutions mandate. - Support training activities aimed at the capacity building of partner agency staff to achieve greater coordination, effectiveness, and synergies between humanitarian and development interventions. - Support the Sub Office in planning for resilience and inclusion into development and government plans with a clear shared vision of longer-term protection and solution outcomes for people of concern that considers host communities and leverages the roles, resources, and capacities of development partners, including International Financial Institutions, Multilateral Development Banks, and Bilateral Development donors. - Provide technical support for relationship building with development co-operation agencies and state-building agendas through the different stages of policy and programme identification, preparation, implementation, and review in Cabo Delgado. - Support to develop and foster partnerships and networks with development actors to influence the policy dialogue with governments on institutional arrangements related to sectors, locations, and programme content of consequence to UNHCR and persons of concern. - Support the development of information and data for development actors to inform their planning, programming, and advocacy around resilience for and including UNHCR's persons of concern. - Support the engagement with governments, development partners (both multilateral and bilateral), and the private sector and civil society (as appropriate) to identify opportunities for UNHCR to contribute to the design and implementation of targeting and monitoring systems to address the needs of PoCs and track progress towards agreed outcomes. - Support the Development Officer in Maputo in knowledge and experience sharing between UNHCR and development actors and within UNHCR by documenting and disseminating good practices. - Assist UNHCR's management in Pemba and Maputo in commissioning and/or conducting practical research and analysis to interpret long-term political, economic, and social trends that will enhance opportunities for solutions, resilience, and inclusion for populations of concern to UNHCR and more sustainable approaches to refugee protection. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day). Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. Provide annual and end of assignment self- reports on UN Volunteer actions, results, and opportunities. Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. Assist with the UNV Buddy Programme for newly arrived UN Volunteers. Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Eligibility criteriaAge27 - 80 NationalityCandidate must be a national of a country other than the country of assignment. RequirementsRequired experience3 years of experience in a large international development institution in a relevant position, of which at least one (1) year in field operations. Preferably with knowledge of, or experience in, local or area-based economic development, direct engagement in a technical sector such as education, WASH, social protection, health, and energy. Practical experience working with and understanding the different aspects of economic growth, governance, fragility, and conflict. Expertise related to the governance of specific multilateral development banks or bilateral development actors most relevant to the AoR.Area(s) of expertiseCommunity development, Development programmes Driving license- LanguagesEnglish, Level: Fluent, Required Portuguese, Level: Fluent, Desirable Required education levelBachelor degree or equivalent in Development Economics, Development Studies Socio-economic Development, International Relations ,Political Science, Law or other relevant field. Competencies and valuesIntegrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client oriented.  Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multiethnic environment with sensitivity and respect for diversity and gender. Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary. Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self- reliance, and commitment towards the UN core values.Other informationLiving conditions and remarksMozambique has a total population of about 29 million people and Maputo is its capital city. The total area of Mozambique is 799 380 km square from North to South. It is tropical hot and humid. The hottest and wettest months are December to February, when the average daily minimum temperatures are around 22°c and the average daily highs of 30°c. The rain season is between October and April. Winters (June to August) are mild with the average daily temperature ranging from 13°c to 24°c. Nampula is a C, Family duty-station where the security level is considered low (2). Traffic accidents are common in Mozambique due to the poor condition of the roads and poor driving and vehicle standards. Overland travel on public transport can be hazardous due to poor vehicle and road conditions and is not recommended. The metical is the local currency and exchange rate stands at USD 1 equivalent to about 63.88 meticais (MZN) as per January 2023. Other than meticais, US dollars and South African rand are the main exchange currencies. Major international credit cards (VISA, MasterCard, and Amex) are accepted (hotels, restaurants, and some shops) in all major towns. The public healthcare system in Mozambique is basic and limited. Private clinics can be found in Maputo and larger cities in Mozambique. Mozambique lies in a malaria zone, so the necessary precautions should be taken: Avoiding mosquito bites by using nets, candles and sprays is recommended. Vaccinations for diphtheria, hepatitis A, tetanus and typhoid are recommended. Tap water in Mozambique is not safe to drink, so bottled or boiled water should be used instead. Communication and transport services are available at various costs. The security situation in area north, Nampula and Niassa provinces are relatively calm. The biggest concern is criminality in the main urban centres of Nampula, Nacala, and Niassa where there are many medium and high-income individuals and business activities. In Nampula, basic health facilities and food shops/restaurant are available. Accommodation can be found through house renting from the private sector.Inclusivity statementUnited Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person's race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.Note on Covid-19 vaccination requirementsThis UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds This is how cinfo can support you in the application process for this specific position: Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support. Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.): Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. Benefit from free interview/assessment preparation by registering here: Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations. Our coaches stand ready to help prepare for upcoming interview/assessment centre.​