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The Programme Manager (ICT Services) reports to the Center Chief as the acting DLC (Digital Leadership Cell) Lead. The Operational Analysis and Technology Centre (OATC) provides ICT services for Supply Division (SD) to support UNICEF global supply chain operations. The services portfolio of OATC includes systems analysis, business process analysis, material master data administration, specialized SAP customization, and infrastructure & customer support (helpdesk) services. ICT services are delivered via four units. They are Infrastructure & Operations, Business Process, Web Development and Systems Development.  

UNICEF Supply Division (SD) works to ensure equitable and inclusive access to essential supplies and services for children and their families across development, humanitarian and fragile contexts. SD brings together global supply chain expertise, market engagement, and partnerships with governments, civil society, the private sector, industry, and other stakeholders to support the needs of children worldwide.This provides a strong operational and partnership foundation for the Humanitarian and Transport Logistics Alliance (HTLA) and its focus on strengthening humanitarian transport and logistics through collaboration across sectors.  

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does ? in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life ? in its social, political, economic, civic and cultural dimensions ? her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens ? addressing inequity ? not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.  

The Warehouse and Inventory Management Centre (WIMC) is responsible for receiving, storing, packing and dispatching supplies at UNICEF global hubs in support of programme operations and humanitarian action as well as for inventory forecasting and planning for standard and emergency stockpiles. WIMC manages inventory levels and sales orders for standard stock materials, packing, processing and facilitating the deliveries to countries. WIMC also provides oversight and management of the UNICEF Supply and Logistics Hubs in Copenhagen, as well as in Brindisi, Dubai, and other global hubs as needed. In collaboration with the Global Transport & Logistics Centre (GTLC), WIMC also provides oversight and normative support for the management of warehouse operations in Regional and Country Offices.  The Replenishment and Order Fulfillment unit (ROFU) is responsible for the effective replenishment of standard stock materials in SD managed warehouses and hubs with optimal stock levels to meet kit production and country demand as well as for the order fulfillment and processing for SD warehouse deliveries. The Replenishment Planning team in the unit manages the materials planning, authorizes stock replenishment and schedules the kit production. The Customer Service team in the unit processes the country orders from the Copenhagen warehouse and global hubs, which has a direct impact on shipping, timely delivery and (emergency) programme implementation.  

UNICEF Supply Division (SD) works to ensure equitable and inclusive access to essential supplies and services for children and their families, in development, humanitarian and fragile contexts. These supplies are critical to saving lives, supporting children's health and education, and protecting them from abuse, exploitation, and neglect. As the UN's largest end to end supply chain entity, UNICEF leverages its global reach, market influence, supply chain expertise and partnerships with governments, civil society, private sector, industry, and other stakeholders to meet children's needs and protect their rights around the world. SD focuses on three result areas to maximize impact, scale, and effectiveness: strategic procurement; supply preparedness and response in humanitarian and fragile contexts; and supply chain optimization. To facilitate and accelerate progress toward these results, SD employs three change strategies: financing for supply and services, supply chain digitalization and supply chain localization.