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Deputy Program Manager - Cell 4  

Site

Switzerland, Geneva, Geneva

Sector:

Nonprofit/Community/Social Services/International Cooperation

Role:

Other

Date of last update: 2026-10-08 (Expiry date:  2026-10-31)

activities 

Company presentation

MSF ou Médecins Sans Frontières est une organisation humanitaire internationale qui apporte une aide médicale d'urgence à des populations confrontées à des crises menaçant leur survie, et ce, depuis bientôt cinquante ans. D'ailleurs Médecins Sans Frontières a reçu le prix Nobel de la Paix en 1999. Zones de conflits armés, épidémies, pandémies, catastrophes naturelles ou accès limité aux soins de santé, voici nos terrains d'intervention. Toutes ces situations nécessitent des ressources médicales et logistiques adaptées dont les autorités sanitaires et les ministères de la Santé ne disposent pas, ou pas en nombre suffisant, c'est pourquoi une assistance médicale internationale est essentielle aux populations.

 

Si vous avez entendu parler des actions humanitaires MSF, c'est parce que MSF prend la parole publiquement pour tenter de faire sortir une crise de l'oubli, alerter l'opinion sur des exactions commises loin des caméras, critiquer les insuffisances du système de l'aide, ou lorsque l'assistance est détournée de son objectif premier pour servir des intérêts politiques. 

 

Réunies autour d'une même charte, les équipes de MSF sont composées de personnel médical, logistique et administratif venant de tous les continents. Volontaires internationaux ou employés localement, ces équipes apportent leurs secours dans le respect des principes de l'action humanitaire et de l'éthique médicale.

Chez MSF, nous nous engageons à avoir une culture inclusive qui encourage et soutient les diverses voix de nos membres du personnel. Nous nous efforçons de créer des lieux de travail où des équipes de personnes ayant des origines, des caractéristiques, des perspectives, des idées et des expériences différentes travaillent ensemble pour la mission sociale de MSF afin de créer de meilleurs résultats pour nos patients et les communautés avec lesquelles nous travaillons.

Nous accueillons les candidatures de personnes de tous les sexes, âges, orientations sexuelles, nationalités, races, origines, religions, croyances, capacités et toutes autres caractéristiques de diversité.

MSF ne tolère pas l'exploitation et les abus sexuels, ni aucune forme de discrimination ou de harcèlement, y compris le harcèlement sexuel. Tous les candidats sélectionnés seront donc soumis à une vérification des références.

Depuis sa création par quelques bénévoles en 1981, MSF Suisse et le centre opérationnel de Genève a bien grandi ! Aujourd'hui, plus de quatre cents salariés, aidés de bénévoles soutiennent les 73 projets sur le terrain.

 

Si vous souhaitez rejoindre nos équipes terrain consultez les profils recherchés sur notre site :

https://www.msf.ch/travailler-avec-nous

Job description

Verify your compatibility with this job ad
The compatibility is only an indication and should not discourage you from applying if you think your profile matches. It is also not taken into consideration for recruitment.

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Join MSF OCG as a Deputy Program Manager - Cell 4!

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Inclusivity and Diversity at MSF

Do your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.


Context & mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers.


We are looking for an experienced Deputy Program Manager (ARP) to join Cell 4.

Reporting to the Program Manager, the Deputy Program Manager plays a key role in steering MSF's operations within Cell 4, contributing to operational decision-making and ensuring the relevance, timeliness and quality of MSF's assistance. The role supports operational planning, resource mobilisation, programme monitoring, security and advocacy, while supervising and supporting Heads of Mission. As a central operational role within MSF, the Deputy Program Manager acts as a key interface between missions and headquarters, ensuring effective information flow, coherent HQ support and a shared understanding of operational priorities across OCG. The role also contributes to the internal visibility of programmes and to critical reflection on operational challenges and MSF's social mission.



Tasks & Responsibilities

By delegation of responsibilities and tasks from the Program Manager:

  • In accordance with the Charter, the Chantilly / La Mancha agreements and OCG operational policy, the Deputy Program Manager ensures the overall relevance, timeliness and quality of MSF's assistance to populations in danger within a selected group of countries.
  • Is responsible for steering the operations planning cycle, ensuring that transversal internal processes are respected, that MSF policies are translated into action unless otherwise justified, and that resources are adequately mobilized to support operational objectives and the chosen intervention strategies.
  • Ensures that key medical and/or humanitarian stakes are identified within each mission and project, prioritizes them, and carries them internally and externally through bilateral meetings, documentation, témoignage and communication; determines how MSF will address the issues at stake and defines its public position.
  • Creates and maintains a network of relevant political, humanitarian, medical and academic contacts to ensure the best possible knowledge of the environment for teams working in the field, especially in tense contexts.
  • Monitors the level of exposure to risk affecting teams in the field and validates the security framework proposed by the Heads of Mission for each project.
  • Supervises, advises, supports and evaluates the Heads of Mission in the fulfilment of their overall responsibilities and duties; in this perspective, provides them with all relevant information and visits missions at key moments (exploratory missions, programme definition phases and/or reorientations due to evolving needs, context or policy).
  • Organizes the best possible level of headquarters support to field operations by optimizing the input, expertise and control functions of professionals from different departments, each representing a technical field necessary for the effective running of projects in the field.
  • Monitors programme implementation and the effective running of missions by analysing situation and programme reports submitted by the coordination and providing feedback; is accountable for timely reporting on operations, including institutional donors supporting MSF's action in the field.
  • Aims to continuously improve MSF's medical assistance by evaluating results achieved, leading thematic working groups on intervention strategies, initiating critical reviews as needed, supporting operational research projects, and contributing to the design and delivery of training modules for coordinators.

Your profile

Education

· University-level degree in international relations, social sciences, medicine, public health, a paramedical field, or equivalent professional experience.

Experience

· Experience in humanitarian aid, ideally as an MSF Head of Mission or Emergency Coordinator. Previous experience as a Medical Coordinator is an asset.

· Expertise in analysing and managing unstable contexts and crisis situations.

· Experience in, and interest in, the medical, social, economic and political dimensions of countries affected by humanitarian crises, whether acute or protracted, or undergoing development, is an asset.

Languages

· Fluency in English and French is mandatory.

· Knowledge of a third language is an asset.

Skills/ professional competencies

· Strong representation and diplomatic skills, with proven negotiation abilities.

· Strong strategic planning and orientation skills.

· Ability to analyse humanitarian contexts, with a sound understanding of medical issues and MSF intervention strategies.

· Ability to design and plan medical programmes, build and maintain networks, motivate and lead teams, organise responsibilities and delegate tasks effectively.

· Excellent writing skills.

Personal Abilities/Qualities

· Dynamic and flexible, with strong initiative and decision-making skills.

· Strong analytical and synthesis skills, with a clear sense of priorities.

· Highly developed stress-management skills.

· Strong communication and public-speaking skills.

· Participative management style.



Terms of employment

· Full-time position 100% (40h/week)

· 3 years contract, renewable once.

· Working place: Based in Geneva, with very frequent international travel.

· Ideal start date: 1st of December 2026

· Gross annual salary (for 100%): from CHF 110'652.- to CHF 129'348.- (salary commensurate with equivalent experience and internal salary grid)

· Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.

· Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.

· Relocation support available for eligible candidates.



How to apply

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

  • CV (maximum 2 pages)
  • Cover letter (maximum 1 page)
  • Documents must be submitted in either English or French.


The application deadline is 31 of october 2026

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

APPLY

All applications will be treated confidentially.

Only shortlisted candidates will be contacted.

Please note that we do not wish to use the services of recruitment or placement agencies.

View details

Working hours (%): 80-100% / 100%

Will manage other people: Yes

Type of contract: Staff (Permanent and Fixed Term)

Duration: 3 years, renewable once

Macro-area: Switzerland

Level of experience: Professional, 3 to 5 years

Area of work Definition: Health and Nutrition

Type of organisation: NGOs

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MSF Operational Center Geneva (MSF OCG) is one of these centers.  The Digital Unit is one of the eight professional units within the Communications and Fundraising Department. Based across Geneva and Zurich, it brings together eight staff members. Its mission is to develop and retain audiences across digital channels in order to strengthen MSF's communications and support donor acquisition. It is also responsible for the design, development, and administration of MSF's digital ecosystem.  We are looking for a Digital Acquisition Officer. In this role, you manage defined operational activities with accuracy, judgment, and accountability. You ensure that processes run smoothly, data and documentation are reliable, and compliance standards are met. You also identify opportunities to streamline or improve day-to-day operations within your area of responsibility.  Job Purpose  Develop and implement MSF Switzerland's digital acquisition strategy to generate new leads and acquire new donors through digital channels. Design and optimize acquisition offers, conversion journeys, and campaign performance to maximize fundraising results and support sustainable donor growth.    Tasks & Responsibilities  - Contribute to the definition of the digital acquisition strategy for regular giving, one-off giving and lead generation.   - Lead end-to-end digital acquisition projects, from concept and planning through implementation, monitoring and performance evaluation, coordinating internal stakeholders and external specialists as required.   - Develop and manage lead generation offers and conversion journeys to attract, engage and convert prospective supporters into donors.   - Develop and implement email conversion campaigns and automated supporters' journeys to nurture leads and increase donor acquisition.   - Define and implement paid media strategies across relevant digital platforms, balancing brand awareness and fundraising objectives to maximize acquisition performance (leads and donations) and return on investment.   - Manage relationships with external agencies and partners, providing strategic direction, challenging performance, and ensuring delivery against acquisition objectives (creative, UX design, developers, paid media agency...).   - Monitor, analyse and optimise acquisition and lead conversion performance, leveraging audience insights, campaign data and testing methodologies to continuously improve results.   - Collaborate closely with fundraising and communication teams to ensure alignment of acquisition activities with organizational objectives and supporter engagement strategies.   Your profile  Education  - Bachelor's degree in Marketing, Digital Marketing, Digital Communication, Fundraising or related field, or an equivalent professional experience.     Experience  Essential:  - Experience managing digital acquisition or fundraising campaigns.  - Experience acquiring new donors and generating leads through digital channels.  - Experience developing and managing paid media strategies.  - Experience coordinating multiple digital projects and stakeholders simultaneously.  - Experience working with external agencies and service providers.    Languages  Essential  - Native proficiency in French or Swiss German   - Fluent English, both written and spoken     Desired:  - Both French and Swiss German is an asset   Skills/ Technical competencies  - Knowledge of major paid media platforms and products (Google Ads, Performance Max, Demand Gen, Meta Advantage+, LinkedIn Ads, etc.).  - Understanding of supporter engagement, audience segmentation and conversion journeys.  - Understanding of CRM and donor database principles.  - Knowledge of digital analytics, attribution models and campaign tracking.  - Knowledge of email marketing and marketing automation tools.  - Understanding of landing page optimization and conversion rate optimization (CRO).  Personal Abilities/Qualities  - Project management and prioritization.  - Analytical and data-driven decision making.  - Copywriting and content development for digital fundraising.  - Stakeholder management and collaboration.  - Planning, organization and attention to detail.  - Continuous improvement and test-and-learn mindset.  Terms of employment  - Full-time position 100% (40h/week)  - Open-ended contract   - Working place: Geneva or Zurich  - Ideal start date: 5th of January 2027   - Gross annual salary (for 100%): from CHF 87'372 to CHF 100'608.- (salary commensurate with equivalent experience and internal salary grid)  - Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.  - Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.  - Relocation support available for eligible candidates.  How to apply  Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:  - CV (maximum 2 pages)  - Cover letter (maximum 1 page)  - Documents must be submitted in either English or French.  The application deadline is October 11th 2026  We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.  [APPLY](https://msf.wd3.myworkdayjobs.com/fr-FR/work-with-msf-ocg-hq-lhs/job/GENEVA/Digital-acquisition-officer_JR115668)  All applications will be treated confidentially.  Only shortlisted candidates will be contacted.  Please note that we do not wish to use the services of recruitment or placement agencies. 
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2026-09-24 2026-10-11
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