UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job ? it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, a chance
How can you make a difference?
Under the overall supervision of the Chief, Strategic Planning and Global Support and direct supervision of the Programme and Planning Manager, P4, the Planning, Monitoring and Evaluation Officer, P2, will strengthen the strategic planning, monitoring, evaluation, research & data analytics, and reporting of GCA's work in support of UNlCEF's Strategic Plan, the Global Communication and Advocacy Strategy and GCA's Office Management Plan (OMP).
Key Functions, Accountabilities, and Related Duties/Tasks:
1. Strategic communication and advocacy planning
- Support the regular planning, review and reporting processes of the Division of Global Communication and Advocacy.
Coordinate regular data collection processes, and update planning, monitoring and reporting tools/systems (e.g. Results Assessment Module (RAM), Core Standard Indicators (CSIs)) in accordance with the corporate requirements and guidelines.
- Work closely with GCA Sections, country and regional offices and National Committees to support the planning, monitoring and evaluation of specific campaigns and initiatives as per annual work plan.
Collect inputs from GCA sections and other HQ Divisions and compile a monthly planner detailing key dates and events for communication, advocacy and campaigning; consolidate inputs, edit, format and lay-out in the relevant templates for global distribution.
2. Monitoring, reporting and evaluation
- Work closely with GCA Sections to obtain analytical quantitative and qualitative results, lessons learned, and insights for integration into campaign snapshot reports, mid-year report, annual report, and other reports as required.
- Monitor and analyze media coverage and engagement on digital channels and platforms (including social media, web, and online news) to evaluate the impact of UNlCEF's global communication and advocacy initiatives.
- Manage vendor relationships and maintain GCA's Long Term Agreements (LTAs) for monitoring tools; serve as the focal point for account management, training, and procurement on the monitoring tools for GCA, and country and regional offices.
- Work with GCA's media monitoring vendor to develop quarterly KPI scorecards and media analyses of UNICEF's print, online, and broadcast coverage.
- Prepare the GCA daily press clippings, summarizing UNICEF coverage in print, online and broadcast channels.
- Develop M&E guidance, tools, and presentations to support capacity building on communication and advocacy M&E across the organization.
3. Research, data management, analysis and knowledge management
- Design research surveys and tools for data collection and analytics including for digital platforms. Review, analyze and interpret data; summarize key findings from corporate systems such as RAM and CISs and draw recommendations for communication and advocacy.
- Facilitate knowledge sharing and exchange on communication and advocacy across UNICEF through organizing learning sessions, webinars and events (such as brown bags, technical meetings, Skillshare, induction meetings, etc.).
- Support the formulation of systems, tools, and platforms for structured learning and capacity building, including compilation and application of lessons learnt, best practices and case studies in communication and advocacy.
- Collect and maintain information and knowledge resources in appropriate formats and platforms for use, adoption and customization by internal and external stakeholders. Perform any other tasks as required by the supervisor and Chief, Strategic Planning.
4. Any other tasks required within the scope of work of Strategic Planning and Global Support Section
Impact of Results:
Communication and advocacy have been identified as enablers to the achievement of the Strategic Plan programmatic goals. GCA has developed a Global Communication and Advocacy Strategy (GCAS) to enable UNICEF to win the support of decision makers and the wider public for the cause of children. These objectives are also linked to the broader fundraising acceleration efforts, leveraging on partnerships and resources; and harnessing the power of businesses and markets. The GCAS includes an M&E framework with ambitious targets, the achievement of which depends on stronger coordination, planning, monitoring and reporting functions at the headquarters level. The incumbent will largely focus on strengthening internal capacities and structures for planning, monitoring and evaluation. Results will have a direct impact on the quality and extent to which GCA achieves its plans and objectives for the global communication, advocacy and fund-raising efforts.
To qualify as an advocate for every child you will have?
Education:
A first university degree (equivalent to a Bachelor's) from an accredited institution is required in communication, monitoring and evaluation, development management, social sciences, or other related discipline.
Work Experience:
- At least two years' work experience in a professional capacity in monitoring and evaluation, digital data analytics, report writing and communication including experience with digital and social media platforms and channels, preferably within the UN or similar organization, government or non-governmental organization.
- Knowledge of social media and web analytic platforms (e.g. Facebook, Twitter/X, YouTube, Instagram, etc.) with advanced expertise in Microsoft Excel and collaborative tools.
- Demonstrates ability to collect information, undertake research, synthesize data and present findings related to communications and digital media.
- Demonstrates ability to build good working relationships across organizational levels.
- Communicates effectively in writing and verbally to varied audiences.
- Sets a high standard of quality and productivity for self and others with clearly defined objectives.
- Seeks and quickly absorbs current information and techniques and applies them appropriately.
- Demonstrates good skills and relevant knowledge in own area of specialization and expertise.
- Demonstrates an awareness of changes in organizational strategy that impact on own work area.
- Able to work effectively in a multi-cultural environment.
Language Requirements:
Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.
For every Child, you demonstrate...
UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are...
Demonstrates Self Awareness and Ethical Awareness (1)
Works Collaboratively with others (1)
Builds and Maintains Partnerships (1)
Innovates and Embraces Change (1)
Thinks and Acts Strategically (1)
Drive to achieve impactful results (1)
Manages ambiguity and complexity (1)
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world's most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.
Remarks:
UNICEF's active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic are encouraged to apply.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.
All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
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