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Digital Development Project Associate (Swiss Youth Programme - UNYV)

Guinea, Conakry, Conakry - World Bank

[The World Bank Group](https://www.cinfo.ch/en/world-bank) (WBG) is one of the world's largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries reduce poverty, increase economic growth, and improve quality of life.  The UN Volunteer is expected to support the WB team and the Government of Guinea in the implementation, monitoring and evaluation of the West Africa Regional Digital Integration Project (WARDIP) Guinea project. The WARDIP Guinea project is part of a regional series of project aiming to increase broadband access and usage in participating countries and to promote the establishment of a single digital market in Western Africa.    As Digital Development Project Associate you support the World Bank as follows:  - Ensure timely implementation of the project in partnership with the PIU:  - Assist in defining a dashboard of activity for increased visibility on project activities;  - Support the PIU with drafting and review of Terms of Reference for technical studies planned;  - Help monitor local development in the digital economy;  - Etc.     Part of the Talent programme "[Swiss Youth at the United Nations / World Bank](https://www.cinfo.ch/en/individuals/find-a-job/junior-professional-programmes/talent-programme-swiss-youth-at-the-united-nations-world-bank)", this position is sponsored by the State Secretariat for Economic Affairs (SECO). An International UN Youth Volunteer contract ensures that travel, relocation and UN health insurance costs are covered. Additionally, a monthly living allowance is paid. Find more information in the [UNV "Unified Conditions of Service"](http://chrome-extension//efaidnbmnnnibpcajpcglclefindmkaj/https:/www.unv.org/sites/default/files/unvpf/UNVcos2021 Complete hi-res-final_compressed_30.08.2021.pdf) and the [UNV "Entitlement calculator".](https://app.unv.org/calculator)     Please find the full job description here:  For the programme:  - Swiss nationality;  - Master's degree;  - Ideally 12 months of relevant professional experience (min. 3 months - max. 24 months);  - Max. 28 years old at the date of application;  - Excellent command of English and 2 official Swiss languages (one active = C1/C2, one passive = A2/B1);  - Proven interest in joining the international cooperation sector.      For this position: - Master's degree in ICT, Telecommunications, Finance, Economy;  - Demonstrated interest and/or experience (ideally one year) in Project Management, Digital Economy, Telecommunications, ICT;  - Fluent in English and French.     Please find more details in the full job description.    We are committed to gender balance and encourage applications from qualified individuals of all genders. We also welcome applications from people with different gender identities and from people with different backgrounds, including sexual orientation, disability, cultural or religious background. We value an inclusive working environment that promotes equal opportunities and a non-discriminatory culture.     Important details regarding your application  Make sure your profile on cinfoPoste is complete and up to date:  - Motivation letter in English (not more than 3500 characters, to be inserted in the pop-up window when you click on 'apply')  - CV in English incl the exact length and the % of your employments  - Work certificates, diplomas and university credentials (as PDF) uploaded under the section "documents" in your login area     Find useful tips and resources related to UN applications on the [cinfo website](https://www.cinfo.ch/en/individuals/get-informed/international-cooperation-insights/young-professionals-graduates-and-students) and read this [article](https://www.cinfo.ch/en/on-the-importance-of-keywords-in-un-applications-and-more-tips-on-how-to-get-hired-by-the-un).        Application deadline: 10 April 2024  First round of interviews carried out by cinfo: between 29 April and 07 May 2024  Final selection: will be made by the host organisation based on cinfo's recommendation and an interview with them. Selected candidates will be informed around mid-June.  Onboarding and training: The onboarding process will start after the selection. Selected candidates will have to attend mandatory predeparture training in Biel at the beginning of August.   Entry on duty: Departure is possible after the training, i.e. from around August 8, 2024. The final departure date will be discussed after the selection and depends on several factors.        Any questions? Contact Jennifer Hauser-Seiz, cinfo's Recruitment Specialist, [recruitment@cinfo.ch](mailto:../../../../Intake_2023_DEZA_AFM_SECO/3_Recruitment/Advertisement/2022_Recruitment_Tools and Regulations/recruitment@cinfo.ch)    Are you interested in the programme and positions? Do you have specific questions concerning the process and how you can apply? Join us during one of our Live Q&A. Find more information [via this link.](https://www.cinfo.ch/en/individuals/find-a-job/junior-professional-programmes/talent-programme-swiss-youth-at-the-united-nations-world-bank/talent-programme-swiss-youth-at-the-united-nations) 

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15/03/2024 - 10/04/2024
New!

IT Officer, Business Solutions I - GF

United States of America, Washington, Washington DC - World Bank Group

Description Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org.   ITS Vice Presidency Context: Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations. Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group. ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.   Unit Context: The Operations Solutions (ITSOP) is a unit within the Operations & Corporate department (ITSOC) that provides state-of-art information and technology applications to support the business needs of Operations and Corporate VPUs. The unit focuses on modernizing product processing platform through enhanced business alignment, process simplification & integration, and improved team productivity. The ITSOP's application portfolio spans across different business process including Fiduciary Management, Safeguards, Operations Financing, ASA, TF Reform as well as other Client Engagement and Corporate applications.  We collaborate with our clients to define product vision, strategy, roadmap, business processes aligned with business objectives while ensuring a stronger product culture and value proposition. We are committed to delivering business solutions that deliver value for money while we continue to excel at the basics. And we contribute to providing the Bank with an integrated digital platform that connects policies, processes, people, and knowledge across the institution in a holistic and staff-centric manner.   The Operations Solutions (ITSOP) unit is looking for a Product Owner to lead a suite of products in the Fiduciary Solutions Applications domain. This domain includes the Environmental and Social Management System (ESMS) and related systems which support World Bank Group staff and management responsible for overseeing the fiduciary obligations of the Bank Group. We are seeking a highly motivated individual who has experience managing the product development process of one or more applications, working with clients, technical teams, and end users to produce robust solutions that provide value for money while satisfying organizational objectives and meeting user needs.   Specific Responsibilities •Lead engagement with clients to fully understand pain points and needs and explore user research options with the Design team. Assess impact to end users and need for change management. •Deliver regular status updates to client, flag risks/delays, and discuss any shift in requirements and priorities. Collaborate with the change communication team. •Create Product Vision Board, write user stories, develop Roadmap, and rank essential features for MVP. •Manage and prioritize the product backlog, translating client requirements into viable product features, tracking, and communicating feature costs. •Oversee all stages of product development, working with the development team. •Oversee and lead the User Acceptance Testing process. •Plan and execute future releases through a data driven and agile approach. •Develop KPIs that are measurable, actionable, and align with user goals. •Actively monitor and incorporate into the work program various client needs, industry trends, Bank priorities, KPIs, and user feedback.   Selection Criteria •Master's degree in a relevant discipline with a minimum of 5 years of relevant experience OR equivalent combination of education and experience.  •Experience working and defining the product strategy for digital workplace platforms and mobile applications. •Experience working with Version One, Jira, Azure Boards and/or other relevant Agile planning tools. •Experience with Agile scrum methodology •Experience defining KPIs, measuring client satisfaction, scrum velocity, and experience with analytics tools such as Adobe Analytics, and Azure AppInsights etc. •Ability to convert product usage data into reports, and creating analytics dashboards •Experience creating release notes and communicating product success stories. •Ability to prepare professional quality documents and PowerPoints and able to make convincing presentations. Strong presentation skills. •Strong internal consulting skills and a track record of influencing stakeholders •Proven skills in managing the full product life cycle of one or more products. •Proven ability to collaborate with other team members across boundaries and contribute productively to the team's work and output, demonstrating respect for different points of view. •Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries. •Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success. •Able to meet deadlines and achieve agreed-upon results and has the personal organization to do so.   Core Competencies: •Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients' most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients. •Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind. •Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG's values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same. •Create, Apply and Share Knowledge: Actively contributes to and readily applies WBG's body of knowledge for internal and/or external client solutions. Contributes to the department's and WBG's body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group. •Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data, and lessons of past experience to support sound, logical decisions regarding own and others' work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.   IT Business Competencies: •Client Understanding and Advising: Advises the client and helps them think proactively about how to best meet their current and future needs, taking into consideration the real underlying issues that the client may not be aware of. •Learning Orientation: Stays abreast of new trends and developments in the industry and broader trends affecting WBG. •Broad Business Thinking: Maintains a deep understanding of key business issues. •Business Process Knowledge: Describes and documents critical cross-functional business process flows. •Business Requirements Analysis: Reviews customer business requirements, recommending technological solutions that can be integrated and deployed in the environment. •Project Management: Able to define staff and manage multiple projects as part of a program. •Systems Thinking: Plans improvements that consider the critical, underlying and less apparent relationships between business, technology, and systems platforms.   [World Bank Group Core Competencies](https://bit.ly/2kbIA7O) The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.   This is how cinfo can support you in the application process for this specific position:  - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).  - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):  - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.  - Benefit from free interview/assessment preparation by registering here: [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.​ 

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17/03/2024 - 29/03/2024

IT Officer, Business Solutions I (Solution Architect) - GF

India, Tamil Nādu, Chennai - World Bank Group

Description Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org.   ITS Vice Presidency Context: Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations. Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group. ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.   Unit Context: The Operations Solutions (ITSOP) is a unit within the Operations & Corporate department (ITSOC) that provides state-of-art information and technology applications to support the business needs of Operations and Corporate VPUs. The unit focuses on modernizing product processing platform through enhanced business alignment, process simplification & integration, and improved team productivity. The ITSOP's application portfolio spans across different business process including Fiduciary Management, Safeguards, Operations Financing, ASA, TF Reform as well as other Client Engagement and Corporate applications.  We collaborate with our clients to define product vision, strategy, roadmap, business processes aligned with business objectives while ensuring a stronger product culture and value proposition. We are committed to delivering business solutions that deliver value for money while we continue to excel at the basics. And we contribute to providing the Bank with an integrated digital platform that connects policies, processes, people, and knowledge across the institution in a holistic and staff-centric manner.   ITSOP is seeking an IT Officer, Business Solutions (Solutions Architect) with expertise in modernizing application portfolio to adopt cloud-native solution architectures, including JavaScript, Angular, HTML5, CSS3, Node.js, Gulp.js and Azure platforms including Dynamics 365, C#, SQL server, Azure based PaaS & SaaS services (ASE, Azure AD, Azure Functions, Azure Analysis Services etc.) REST APIs, Service Bus, Java/J2EE and BPM solutions.   Responsibilities •Responsible for interfacing with product owners, business analysts, solutions engineers, and clients to recognize business needs and translate them into a technical solution. •Responsible for identifying what framework / platform, or technologies to be used for any business need. •Responsible for identifying key patterns and common services and expand them to core platforms for reuse in similar solutions. •Responsible for Design, development, enhancement, debugging, support, and maintenance of the applications. •Responsible for systems architecture design and providing high / low level documentations. •Interface with multiple functional and technical teams to better understand the requirements and priorities. •Responsible for hands-on application development and providing guidance, work program oversight to a team of developers located on-premises and off-shore to ensure effective and efficient delivery of solutions. •Design, develop and deliver applications to meet the performance standards in low bandwidth country offices. •Prepare designs documents, technical and end-user documentation and contribute to product roadmap. •Participate in work groups/ SCRUM meetings to come up with the design and release plans for projects. •Analyze issues and determine alternative or creative solutions to add value to the business and ensure client satisfaction. •Plan and schedule work program deliverables including resources and timelines using the appropriate SDLC methodologies including agile and SCRUM.   Selection Criteria •Master's degree in Computer Science with 5 years relevant experience OR equivalent combination of education and experience. •Strong, hands-on experience developing web applications using modern technologies: JavaScript, Angular, HTML5, CSS3, Node.js and Gulp.js •Strong, hands-on experience developing web applications using Microsoft .NET framework, C#, SQL Server, and related cloud technologies like Azure Functions, WebApp, APIs •Advanced knowledge of HTML, DHTML, XHTML, CSS, JavaScript. •Advanced knowledge of CSS pre-processors such as LESS and SASS, frameworks like Bootstrap •Knowledge in REST APIs and extensive experience in developing Dynamics 365 plugins and debug existing applications for performance optimization. •Familiarity with security implementations like (XSS, CSRF prevention, etc.) •Exposure to Java/J2EE technologies from an integration perspective •Demonstrated ability to use rapid application development methodologies and techniques to deploy applications quickly and accurately. •Experience in developing micro services (using lightweight APIs) that can be utilized to allow bidirectional integration using RESTful interface. •Experience with Application Performance and EUM tools like Azure App Insights and Adobe Analytics. •Experience in Agile/SCRUM based development and collaborate with Product Managers and Design teams. •Ability to learn modern technologies quickly, self-starters and motivated, and able to work with others, and communicate effectively.  •Strong verbal, written communication and presentation skills and proven ability to guide and coordinate project development teams. •Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients. •Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries. •Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.   Core Competencies: •Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients' most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients. •Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind. •Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG's values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same. •Create, Apply and Share Knowledge: Actively contributes to and readily applies WBG's body of knowledge for internal and/or external client solutions. Contributes to the department's and WBG's body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group. •Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data, and lessons of past experience to support sound, logical decisions regarding own and others' work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.   IT Business Competencies: •Client Understanding and Advising: Advises the client and helps them think proactively about how to best meet their current and future needs, taking into consideration the real underlying issues that the client may not be aware of. •Learning Orientation: Stays abreast of new trends and developments in the industry and broader trends affecting WBG. •Broad Business Thinking: Maintains a deep understanding of key business issues. •Business Process Knowledge: Describes and documents critical cross-functional business process flows. •Business Requirements Analysis: Reviews customer business requirements, recommending technological solutions that can be integrated and deployed in the environment. •Project Management: Able to define staff and manage multiple projects as part of a program. •Systems Thinking: Plans improvements that consider the critical, underlying and less apparent relationships between business, technology, and systems platforms.   [World Bank Group Core Competencies](https://bit.ly/2kbIA7O) The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.     This is how cinfo can support you in the application process for this specific position:  - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).  - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):  - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.  - Benefit from free interview/assessment preparation by registering here: [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.​ 

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14/03/2024 - 29/03/2024

IoT Operations Support Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located at UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Installation and Operation: Setup and Install IoT network and foundation infrastructure in UNDP Country Offices and projects under cooperation between UNDP and other UN agencies, integrating with IoT Platform in Azure, testing the sensors and the gateways, testing the whole infrastructure chain, and providing full operation support after commissioning.  - Troubleshooting and Resolution: Provide technical support resolve issues related to network and connectivity using standard procedures to troubleshoot and resolve any issues concerning the infrastructure as per SLA; working with the UNDP Country Offices IT teams, HQ team and vendors to ensure performance. - Alarm handling and escalation: Handle incoming incidents through UNall ITSM platform and monitor alarms sent by NMS/dashboard. Work together with SFNOC team and escalate incidents or issue which are complex to handle and that needs vendor or Level-2 supports intervention.  - Capacity building and field operation support: Support capacity building exercises by assisting the preparation and organization of global webinars, trainings, and on-site operational support as required by UNDP Country Offices with the consultation of IoT Team and management guidance.  - Development of IT systems: Assist development of support IoT system operation procedure and structure to provide efficient/fast responses, developing manuals/guidelines to help/educate end-users, to develop/research IoT sensors and platform integration. - Documentation and ISO 9001 Compliance: Write documentation related to IoT support operation, but not limited to, procedures, system documentation, technical guides, conformity and corrective reports, and user feedback. Monitor and ensure compliance with corporate standards and ISO 9001:2008 of both the roll-out process and documentation.    Competencies - Technological expertise: Has interest and understanding of IoT, Data Analytics, software engineering, sustainable development-oriented areas of work - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience  - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organization: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability  - Has interest and motivation in working in an international organization - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view  - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote  ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions.    Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Knowledge in the field of Embedded Systems, Data Analytics, ML/AI, Computer Networking, API Programming, or similar areas - Knowledge in IoT technologies such as IoT Security, IoT Analytics, IoT platform, IoT connectivity/communication, IoT Device Management, Azure IoT Hub, Azure IoT Central is an advantage; - Knowledge in MQTT, Webhooks, REST API, Node-Red, FTTT, Grafana, Time Series Database, HTML, CSS, JavaScript, Python, JSON is an advantage; - Knowledge in Data Science, Data Quality Assurance and Data Management is an advantage; - Knowledge in Network Infrastructure troubleshooting and maintenance, LAN/WAN technologies, Hardware configuration including network switches and routers, Identification and prevention of any potential network issues, ICT Security is an advantage; - Knowledge and expertise in cloud computing: understanding the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup is an advantage; - Knowledge and experience in IoT operation and support, applying standard practice and guideline such as ITIL and ISO is an advantage; - Knowledge and experience in developing scripts to automate Infrastructure management/operation tasks is an advantage; - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage  - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage - Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage - Ability to translate IT technology to business users and to non-technical language is an advantage - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

IT support - Business Intelligence & Systems Internship

United States of America, New York, New York - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in New York are the enablers supporting UNDP Country Offices around the world with technology solutions that empower the projects we deliver. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located in New York giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Support online collaboration tools and business process automation solutions for UNDP Country Offices with our leading cloud corporate application portfolio (Microsoft Office 365, Oracle Cloud ERP, Salesforce, ServiceNow) - Assist in the development of applications using PowerApps for business processes to replace manual and paper-based processes with new and evolving cloud-based functions.  - Assist in building applications that employ PowerApps and Flow for mobile-enabled data entry, approvals, and reporting, as may be required.  - Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, Power BI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use. - Assist in enhancing user interfaces of existing apps based on UI/UX best practices and user acceptance testing. Support and continuously innovate (kaizen) the UNDP business procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team. - Participate in translation of user requirements into user stories. Support the development of quality software practicing international coding standards. - Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization) - Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts.  - Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The ITM unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Competencies - Technological expertise: Has interest and understanding of software engineering, sustainable development-oriented areas of work. - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience  - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation. - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organization: Good in organizing and structuring various tasks and responsibilities - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability  - Has interest and motivation in working in an international organization. - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view.  - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The ITM unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Business Management, Artificial Intelligence and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Business Management is required - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (Oracle ERP Cloud, Salesforce, ServiceNow, SharePoint, SQL). - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage. - Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage. - Knowledge and understanding of DevOps and Continuous Integration is an advantage. - Good knowledge of Data Science principles and hands on experience with languages such as SQL is an advantage. - Experience with relational databases (schemas, design) and XML is highly desirable. - Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage. - Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage.  - Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage. - Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage. - Knowledge and understanding of the non-profit sector is an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhance collaboration within UNDP and with its partners is an advantage. - Ability to translate IT technology to business users and to non-technical language is an advantage. - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, collaboration and customer experience is an advantage. - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage.  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed. The intern must be eligible to work in the United States or possess a work permit valid for the United States at the start of the internship. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in New York   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   Disclaimer   [Important information for US Permanent Residents ('Green Card' holders)](https://jobs.undp.org/cj_us_permanent_card_holders.cfm)  Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Communication and Collaboration Engineer Internship

United States of America, New York, New York - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in New York is responsible for supporting UNDP Country Offices around the world with ICT solutions. Our unit offers a stimulating and versatile internship in an international environment with contacts to various partners from 166 countries with UNDP presence. We are a team that works in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team. As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The Communication and Collaboration Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the UN Office in New-York, giving you the opportunity to interact with people outside the UNDP ITM unit.  Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Work on the Telephone Request and Cell Phone Ordering.  - Support the Video Conferencing service for UNDP offices. - Effectively interact with ICT managers to resolve video conferencing issues for live calls, schedule conferences using a centralized administration system, test new software/firmware updates and push firmware updates to video codecs when needed.  - Responsible for monitoring conference performance and statistics using cloud portal  - Take corrective action to ratify issues once visible to monitoring system.  - Actively participate in production integration of new sites, updating documentation, and training new local site support. - Provide guidance and training to staff members on MS Teams and Zoom video system and products to eliminate recurring errors and where appropriate, provide recommendations for improvements. - Preparing and publishing of internal documentation and knowledge base articles.   Competencies - Familiar with of planning and executing events in a large organization. - Familiar with producing in-person, virtual and hybrid events. - Familiar with MS Teams and Zoom Communication tools - Experience navigating a team through change. - Excellent verbal and written communication skills. - Ability to handle confidential information in a discreet, professional manner. - Positive contributor to the team by supporting and executing projects as needed. - Must be extremely organized and possess attention to detail. - Ability to multi-task, prioritize workload and meet deadlines   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (1) and (2) above) and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Knowledge in one of the following fields is required: networking and network security (TCP/IP, NAT, firewalls), video conferencing, cloud telephone - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Teams Microsoft Word, Excel and PowerPoint - Knowledge of scripting languages is an advantage - Knowledge of web standards and technologies is an advantage - Experience with gathering, consolidating, and analysing data from different sources is an advantage - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office. - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. - Interns are not considered staff members and may not represent UNDP in any official capacity. - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern. - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed, accommodation etc. The intern must be eligible to work in the United States or possess a work permit valid for the United States at the start of the internship. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship. - The intern must provide proof of enrolment in health insurance plan. - You are expected to work full time, but flexibility is allowed for your education programme. - Eligibility for residency and undertaking internship in New York.   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   Disclaimer   [Important information for US Permanent Residents ('Green Card' holders)](https://jobs.undp.org/cj_us_permanent_card_holders.cfm)  Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Software Developer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located at UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Support online collaboration tools and business process automation solutions for UNDP Country Offices within the collaboration platform (Microsoft SharePoint and Office 365); - Assist in the development of corporate dashboards and applications using PHP Framework, Microsoft PowerApps and PowerBI for business intelligence and processes automation with new and evolving cloud-based functions; - Provide support in expanding and refining existing tools used in the implementation of Green Energy Projects implemented by Green Energy Team; - Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, PowerBI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use; - Assist in elaborating and cleaning data gathered via IoT devices installed in UNDP Country Offices by using Data Science principles; - Participate in translation of user requirements into UML Diagrams. Support the development of quality software practicing international coding standards; - Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization); - Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts; - Support and continuously innovate/improve (Kaizen Concept) the existing operating procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team; - Promote the ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions;   Competencies - Technological expertise: Has interest and understanding of software engineering and software development lifecycle - Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience - Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation - Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset - Planning and Organizing: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles - Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability - Has interest and motivation in working in an international organization - Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view - Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The OIMT unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering is required - Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage  - Good knowledge of web-based development with one or more of the following platforms: PHP, JavaScript, or .NET. Also, has experience working with state-of-the art frameworks extending those platforms, such as jQuery, NodeJS, etc. is an advantage - Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage - Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage - Knowledge and understanding of DevOps and Continuous Integration is an advantage - Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage - Experience with relational databases (schemas, design) and XML is highly desirable - Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage - Experience and knowledge in "app" development with InfoPath forms and Nintex Workflows is an advantage - Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage  - Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage - Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage - Knowledge and understanding of main Renewable technologies and relative relevant parameters are an advantage - Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage - Ability to translate IT technology to business users and to non-technical language is an advantage - Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage - Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage  - Fluent in written and spoken English. Knowledge of other UN languages is an advantage.    Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers) UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

ICT Engineer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP ITM ICT Engineering internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world's leading clean energy and sustainability initiatives, while learning to take into consideration the local context.  By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies; our office is located at the UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit. Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities - Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide including OneICTbox, Managed Security Services and cloud-based network infrastructure services - Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure through satellite services, firewall services and innovative ICT solutions - Support the team in maintaining and upgrading Connectivity monitoring – Global NMS platform (using SNMP and others) - Assist in promoting, testing and working with Cloud solutions – Cisco/Meraki technology/solution and similar - Assist in developing and implementing cloud-based Unified Communication System - Support developing Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools - Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue - Contribute to draft quality focused training material, procedures, instructions and templates from best practice and disseminate through a Practice Community - Assist the Unit in organizing internal and external conferences - Assist in the promotion of ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions - Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country office   Competencies - Cloud computing: understands the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup - Information Security: knowledge in Information Security to apply in developing infrastructure setup - ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues - Programming Skills: basic knowledge in developing scripts to automate management/operation tasks - Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction - Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement - Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation - Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set - Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);  - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);  - Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;  - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.  Experience: - Knowledge in one of the following fields is required: Internetworking, Network management, Microsoft collaboration tools, API programming or similar areas. - Knowledge in Internetworking (TCP/IP, firewall, routing/switching, LAN, WIFI, etc.) is an advantage - Knowledge in Unified communication (voice over IP technologies, Microsoft Exchange messaging platform, Cisco Call managers etc.) or Network Monitoring systems (SNMP based) is an advantage - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Office package, MS Teams, SharePoint, O365, Azure or google apps is an advantage - Knowledge in developing API scripts and scripting languages is an advantage - Knowledge with network architecture and network monitoring systems is an advantage - Experience in managing and updating website content is an advantage - Experience with gathering, consolidating, and analysing data from databases and reports is an advantage - Interest in developing sustainable solutions for country offices, focusing on ICT and renewable energy - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions: - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.  - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.  - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.  - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.  - Interns are not considered staff members and may not represent UNDP in any official capacity - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.  - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship.  - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship - The intern must provide proof of enrolment in health insurance plan - You are expected to work full time, but flexibility is allowed for your education programme - Eligibility for residency and undertaking internship in Denmark   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

Cloud Services Engineer Internship

Denmark, Copenhagen, Copenhagen - United Nations Development Programme

Background The Cloud Infrastructure Services unit of Information and Technology Management (ITM) Office in United Nations Development Programme (UNDP) is responsible for promoting and supporting Cloud platform as well as organization-wide Cloud-based services like Modern Device Management. Our vision is to enable smart UN facilities which are: Optimal and efficient, Efficient in management and Sustainable, by offering and implementing modern Cloud based services to build modern age UNDP around the globe that are fully aligned with Sustainable Development Goals (SDGs). Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.  As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM Cloud Service Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-time industry experience by taking interns behind the scenes of the world's leading Cloud initiatives and technologies, while learning to take into consideration the local context. By being a part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the [UN City in Copenhagen](http://un.dk/), giving you the opportunity to interact with people outside the UNDP ITM unit.  Duration: 6 months (1st August, 2024 to 31st January, 2025)   Duties and Responsibilities Assist Cloud Infrastructure team in - providing Core Infrastructure and Cloud services - providing advisory and support for existing Cloud services - implementation and support of new Cloud services - preparation and publishing of internal documentation and knowledge base articles - preparation and conducting webinars and trainings   Competencies - Cloud computing: understands the cloud computing concepts and technologies, apply the knowledge and experience in support and development of Cloud-based services and platforms - Information Security: understanding of Information Security principles - ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues - Programming Skills: knowledge of scripting languages and its use to automate routine tasks - Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction - Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement - Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation - Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set - Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.   Required Skills and Experience Education: Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: - Be enrolled in a postgraduate degree programme (such as a master's programme, or higher); - Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent); - Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation; - Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. Experience: - Knowledge in one of the following fields is required: networking and network security (TCP/IP, NAT, firewalls), server operating systems (Windows Server and Linux), cloud platforms (Azure, AWS) and their services, Mobile Device Management solutions and services - Knowledge in Microsoft collaboration and productivity Tools: Microsoft Word, Excel and PowerPoint - Knowledge of scripting languages is an advantage - Knowledge of web standards and technologies is an advantage - Experience with gathering, consolidating, and analysing data from different sources is an advantage - Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.   Conditions - In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. - Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. - Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly "in-person" stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office. - Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. - Interns are not considered staff members and may not represent UNDP in any official capacity. - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern. - The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. - UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. - The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed, accommodation etc. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship. - The intern must provide proof of enrolment in health insurance plan. - You are expected to work full time, but flexibility is allowed for your education programme. - Eligibility for residency and undertaking internship in Denmark.   How to Apply?  Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).  Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org   Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.   Non-discrimination  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers) UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.   UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.    Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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14/03/2024 - 30/04/2024

IT Officer, Business Analysis II (Product Owner) - GF

United States of America, District of Columbia, Washington - international finance corporation

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit [www.ifc.org](http://www.ifc.org/). The mission of the Corporate Information Technologies Department (CIT) is to leverage technology to enable IFC's strategic priorities and to support IFC's business and operations. By acting as the technology partner and business enabler, the department provides state-of-the-art information and technology solutions to support IFC's operations. CIT is looking for a highly motivated and versatile Product Owner with fund/equity accounting domain experience to join the team. This is an exciting opportunity to join a diverse team of highly skilled functional and technical professionals and contribute to the IFC's priorities. The position will be based in Washington DC, USA.   Roles & Responsibilities: •  The product owner plays a key role in driving the success of a product by aligning its development with customer needs and business objectives, coordinating cross-functional efforts, and ensuring that the product delivers value to both the users and organization. •  Work with clients to understand product requirements and manage expectations for delivery. •  Develop a clear vision and strategy for the product, including defining goals, target audience, and differentiation from competitors. •  Create product roadmaps that outline the features, enhancements, and updates to be implemented over time, prioritizing them based on customer needs and business objectives. •  Work closely with cross-functional teams such as development, design, marketing, and sales to ensure alignment and successful completion of the product development. •  Monitor the development process, provide guidance to the design and development team, and make decisions to ensure the product is delivered on time and within budget. •  Define product scope and schedule while focusing on regular and timely delivery of value to clients. •  Gather and prioritize product requirements from various stakeholders, balancing competing interests and constraints to deliver maximum value to customers. •  Work across multiple functional and technical teams to initiate and manage product requirements (Technical and Functional). •  Organize and lead status meetings; prepare and track progress. •  Perform delivery planning, manage risks and issues, correct deviations from plans. •  Manage expectations for deliverables, client communications, and help implement effective product oversight and governance. •  Implement a well-defined management process and ensure ongoing process improvement to apply best practices for Agile methodology. •  Ensure that each team member is fully engaged and makes a meaningful contribution and encourages a sustainable pace with high levels of quality output.   Selection Criteria •  Master's degree in finance/accounting/computer science •  Role Specific Experience: 7+ years of experience in working with IT projects. Experience & knowledge in SDLC, SCRUM/Agile methodologies are required. •  Experience implementing, managing, and supporting a COTS product like Investran, SAP and ACBS (or any equivalent products)  •  Knowledge of Robotics Process Automation, ML/AI tools, and MS Dynamics is a plus. •  PMP certification is a plus. •  Team player who works well with technical and non-technical resources. •  Stays abreast of modern technology trends in project management area, and the broader IT industry. Required Skills •  Excellent working experience in Finance and Accounting Domain •  Experience in managing products/ projects involving Equity, Loans, Costing, Management Reporting. •  Experience working with multi-function project/product teams including Developers, Business Analysts, and QA Personnel. •  Experience in working with clients managing Controllers and Budget functions. •  Excellent presentation and documentation skills. •  Strong interpersonal skills including collaboration, and team building. •  Strong analytical, planning, and organizational skills with an ability to manage competing demands. •  Solid understanding of and proven experience in using appropriate tools: Agile Project Management tools such as Jira/ Azure DevOps or equivalent. •  Excellent oral and written communications skills and experience interacting with both business and IT individuals. •  Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view.   [World Bank Group Core Competencies](https://bit.ly/2kbIA7O) The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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13/03/2024 - 25/03/2024

Solution Architect (Technology) - P4

Germany, Bremen, Berlin - World Health Organization

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.    OBJECTIVES OF THE PROGRAMME The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.The Health Emergency Intelligence and Surveillance Systems division (WSE) is responsible for building a system of collaborative intelligence enabling better decisions to avert and manage public health threats and risks. Its goal is to enable, strengthen and support countries, regional and global actors in averting and managing public health threats and risks through collaborative problem solving and decision-making for short-term action and long-term policies, informed by better data and analytics.The WHO Hub for Pandemic and Epidemic Intelligence is a new office of WHO, located in Berlin. It works with partners to enable the generation of public health relevant information to provide timely actionable insights and improve decision making to prepare for, avert and respond to public health threats. It also aims to reduce fragmentation and inefficiency by creating an ecosystem that promotes collaboration across multiple professional disciplines, sectors, and initiatives; and empower decision makers, public health professionals, and civil society to make informed public health decisions.   DESCRIPTION OF DUTIES Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs of the unit and department: • Analyze business context (trends, business strategy and value streams) and technology industry and market trends to define principles that guide the division's related decisions and determine potential impact on its activities and initiatives. • Collaborate across the division and with internal and external stakeholders to identify, understand and analyze business requirements and design public health intelligence solutions and development initiatives. • Design and implement solution architecture, standards, policies, strategies, roadmaps, and governance. • Influence and review design, coding and testing and promote their use across the division's collaborations, including the reuse of code, components, and proven best practices as applicable. • Advise on technology decisions, conduct risk assessment, develop mitigation strategies and promote best practices. • Ensure that solutions are well-architected, scalable, maintainable and meet functional and non-functional requirements. • Manage technology evaluation and selection and standard configurations. • Ensure compliance, where applicable, with system and data security and quality requirements for solutions developed through the division. • Document necessary data and technology architecture design and analysis work, including project postmortem documentation and metric collection. • Provide technical advice, guidance and support to development teams. • Keep up-to-date with new technologies and trends and recommend improvements. • Perform other related responsibilities as assigned, including replacing and backstopping for others as required.   REQUIRED QUALIFICATIONS Education Essential: Advanced university degree (Masters or higher) in Information Technology, Computer Science, Software Engineering or related field. Desirable: Certifications in software architecture and cloud technologies (e.g. AWS Certified Solution Architect, Google Professional Cloud Architect, Red Hat Certified Architect, Microsoft Azure Solutions Architect Expert, TOGAF). Certifications in project management (e.g. PMP, PgMP, PfMP, ACP, PRINCE2, Certified ScrumMaster).   Experience Essential: A minimum of 7 years of relevant professional experience designing and implementing enterprise-level solutions in response to business needs. Demonstrated experience in software development and Software Development Lifecycle (SDLC). Demonstrated experience with the deployment and maintenance of cloud technologies. Demonstrated exposure in complex international contexts involving technical, cultural and political elements. Desirable: Demonstrated experience in the public health domain.   Skills • Strong technical knowledge in software development, systems engineering, or a related field. • Strong understanding of software architecture principles, patterns, and practices. • Deep understanding of software development lifecycles and methodologies. • Proficiency in a variety of programming languages and frameworks, such as Java, Python, .NET, or JavaScript. • Proficiency with cloud platforms, such as AWS, Azure, or Google Cloud. • Strong knowledge of DevOps principles and practices, including continuous integration and deployment. • Strong understanding of solution architecture principles and practices. • Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders and communicate technical information to non-technical audiences. • Knowledge of project management methodologies. • Understanding of privacy, confidentiality and security practices related to software development. • Excellent problem-solving, analytical, and critical thinking skills. • Ability to work independently and in a team environment.   WHO Competencies Teamwork Respecting and promoting individual and cultural differences Communication Producing results Knowing and managing yourself   Use of Language Skills Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French. Intermediate knowledge of another WHO language (Arabic, Chinese, Russian, Spanish).   REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3145 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.   ADDITIONAL INFORMATION - This vacancy notice may be used to fill other similar positions at the same grade level.  - Only candidates under serious consideration will be contacted.  - A written test and/or an asynchronous video assessment may be used as a form of screening.  - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.  - According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.  - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.  - Staff members in other duty stations are encouraged to apply.  - The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.  - The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. - Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int - An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the [WHO Values Charter](https://www.who.int/about/who-we-are/our-values) into practice.  - WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.  - Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.  - WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.  - The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.  - Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [shws@who.int](mailto: shws@who.int). - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.  - For information on WHO's operations please visit: [http://www.who.int.](http://www.who.int./) - In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: [Instructions for candidates](http://who.int/careers/process/instructions-for-candidates.pdf?ua=1)   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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13/03/2024 - 01/04/2024

Communications Intern, ICTD Digital Core

Spain, Valenciana, Community of, Valencia - UNICEF

UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.  Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.  And we never give up.    For every child, a connected world.  The overarching strategic goal of UNICEF's Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programs globally through innovative technology-enabled solutions.  UNICEF is going through an exciting digital transformation that will influence the work of the entire organization. As part of this transformation, UNICEF has opened a new ICTD Digital Core office in Valencia, Spain to execute ICTD's digital strategy across all UNICEF locations globally   How can you make a difference?  UNICEF is looking for an intern to support the Comms Team in its Information Communication Technology Division (ICTD). The Intern will have the opportunity to learn about UNICEF's mission, its various programmes, and how it operates globally, while being exposed to working in an international environment. This role will further develop analytical and transactional skills while allowing participation in interesting initiatives.  The Intern will support the comms function at the division with tasks such as researching, interviewing, writing, editing, collecting materials, collating information, and preparing for publishing in internal and external channels. The Intern will also assist and work on other comms tasks such as keeping track of social media accounts and discussions online, proposing ideas for articles, page layout, social media posts, and any other comms-related ad hoc tasks.   The intern will assist in external event organization, where applicable.    To qualify as an advocate for every child you will have?  Current or recent (graduated in the last 2 years) enrollment in a university programme in Communication, Media, or other related area  - Ability to work 40 hrs/week in Valencia, Spain or remotely.   - Fluency in English is required, Spanish knowledge would be an asset  - Knowledge of relevant computer systems and applications; excellent knowledge of software such as but not limited to virtual tools and MS Word, MS Excel, MS PowerPoint. Design software such as InDesign, Photoshop, etc., would be an asset.  - Communication - Effectively presents thoughts and ideas including complex technical concepts, in a clear, concise, and readily understood manner, both verbally and in writing. Listens to and acknowledges others' perspectives and views  - Flexibility - Works effectively on multiple assignments simultaneously and adapts to changing demands and circumstances  - Good communication and interpersonal skills ? able to work well in a team environment  - Strong attention to detail with solid writing as well as organization skills  - Excellent listener  - Commitment and drive for results    Contract Duration and Terms  The duration of this internship is 6 months. Individuals must fund their travel and living expenses in Valencia if coming onsite.  Individuals must have proof of medical insurance covering their time at the duty station. Individuals are personally responsible for obtaining any required visa or residence permit, covering the entire period of their internship  Internships are paid a monthly net stipend of EUR 800.00 per month for full-time arrangements (40hrs/week), which will be prorated according to attendance. I working remotely, this might be adjusted to the actual location . Work arrangements are based on the effective regulations of the duty station, organizational needs and schedules of the interns. Interns may take up to 2.5 days per month off work for any reason, including for medical reasons. The stipend will be reduced for any absence beyond this quota.    For every Child, you demonstrate...  UNICEF's Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF competencies required for this post are... (1) Builds and maintains partnerships(2) Demonstrates self-awareness and ethical awareness(3)Drive to achieve results for impact(4)Innovates and embraces change(5) Manages ambiguity and complexity(6)Thinks and acts strategically(7)Works collaboratively with others. During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here. UNICEF is here to serve the world's most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.   Remarks:   Only shortlisted candidates will be contacted and advance to the next stage of the selection process.  UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.  

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13/03/2024 - 17/03/2024

IT Specialist, User Services - P3

United States of America, Washington, Washington D.C. - World Health Organization

OBJECTIVE OF THE OFFICE/DEPARTMENT This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The Information Technology Services Department (ITS) provides leadership, direction and support in the use of information technology (IT) systems and services to support the Pan American Health Organization in carrying out its mandate. ITS is also responsible for information and cyber security across the organization. ITS establishes and maintains IT-related strategies, policies, standards and procedures. The department ensures the effective and efficient provision of information technology and telecommunication services across a geographically dispersed environment.   DESCRIPTION OF DUTIES Under the general supervision of the Director, Information Technology Services (ITS), and the direct supervision of the Advisor, IT Operations (ITS), the incumbent is responsible for, but not necessarily limited to, the following assigned duties: a)   Coordinate the Organization's IT Help Desk operations effectively and efficiently to guarantee a consistent level of customer service, applying IT industry best practices on service delivery and process improvement, where appropriate and advantageous; b)   Provide technical support, evaluate and make specific recommendations to strengthen the delivery of Information and Communications Technology (ICT) services, including software and hardware to populate, manage and standardize the Organization's desktop, printers and mobile computing environment; c)    Ensure appropriate, effective and timely response to all requests for ICT-related assistance coming through the Service Desk at Headquarters and Country Offices; coordinate the triage and prioritization of the problem, employment of the appropriate resource to address and resolve it, or to track and escalate it until resolved; identify patterns/recurring issues/training needs etc. and ensure rapid response and reduce possible duplication of work; d)   Configure, manage and support the design, implementation and enhancements to the IT Service Management software (ITSM) to ensure the platform responds to the evolving IT environment and user's needs; improve the ITSM system knowledge base and maximize the use of functionalities to benefit the Organization's IT user services; e)   Supervise the activities of the Help Desk Team, including the distribution of work; provide overall service expectations, desired performance, and observation of authorized standards and practices; provide guidance, support and coaching to team members; f)    Establish and refine processes techniques, tools, and methods used by ITS team to provide exceptional user support to the Organization; set customer service standards to ensure the delivery of timely and efficient customer service; contribute to improving customer support by improving response time to queries; g)   Develop, manage, measure and report on key service-level metrics, including average response time, first-contact resolution rate, mean time to repair, demand mix and end-user productivity; h)   Ensure that the Organization's day-to-day IT User Services are efficiently and effectively operating to guarantee a consistent level of customer service; i)     Coordinate and provide technical guidance on IT support activities and systems, by identifying users' needs and requirements and mobilizing existing technology to meet their criteria considering the latest industry standards and best practices; j)    Coordinate the development, implementation, review and updates of the IT service catalog and ensure that the ITSM and knowledge base are aligned; k)   Coordinate the support of ITS activities in support of PASB Governing Bodies meetings; including efforts to innovate and adopt technology solutions to modernize GBO meeting management and improve participant experience; l)     Analyze and coordinate the solutions to issues escalated and ensure timely resolution of both anticipated and reported problems; collaborate with user communities, technical, administrative and management teams; establish monitoring and reporting mechanisms to evaluate relevant help desk metrics to identify areas of improvement; m)  Propose the development and update of documentation, user guides, Standard Operating Procedures and Job aids to ensure users have access to information to facilitate their work; n)   Provide technical support for the design, configuration and installation of images, software updates, and maintenance patches; o)   Collaborate with service providers, vendors and partners when needed to ensure that the Organization's IT User Services are operational and up to date; p)   Manage the different types of licensing models for software and IT platforms including perpetual, subscription, trial, feature and others, as well as PAHO end user compliance with each licensing terms; q)   Build corporate process/procedures around software licenses and ensure the operational health and availability of software licensing portals; r)    Perform other related duties, as assigned.   REQUIRED QUALIFICATIONS   Education:   Essential: A bachelor's degree in computer science, information systems, systems engineering, engineering, mathematics, business administration or in any other field related to the functions of the position, from an accredited university. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation [http://www.chea.org](http://www.chea.org/) and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.   Experience: Essential: Seven years of combined national and international experience in managing information technology services. Experience should include coordinating and managing IT Help desk services and operations.   SKILLS:   PAHO Competencies: ·       Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization's mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts. ·       Teamwork: Collaborate and cooperate with others/Deal effectively with conflict - Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team.  Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict. ·       Respecting and promoting individual and cultural differences:  Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity. ·       Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge - Foresees communication needs of audience and targets message accordingly.  Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views.  Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures.  Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization. ·       Producing Results:  Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients' needs. Works independently to produce new results and sets own time lines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project's expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.  Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience. ·       Moving forward in a changing environment: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations.  Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team's results.  Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team's work processes and results; demonstrates commitment to Organizational change initiatives.   Technical Expertise: –       Thorough knowledge of and expertise with IT Help desk services, desktop software and hardware. –       Knowledge of IT project management and IT Service management. –       Ability to prioritize and quickly resolve issues, identify patterns and propose process improvements. –       Strong analytical and problem-solving skills. –       Ability to communicate effectively, both verbally and in writing, with staff, vendors, and end users. –       Ability to establish and maintain effective working relationships with internal and external partners using principles of good customer service.   Languages: Very good knowledge of English or Spanish with working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.   IT Skills: Practical knowledge of IT services management systems, desktop software and hardware. Knowledge of Microsoft technologies, cloud technology and platforms, mobile device management and Office 365 would be an asset.   REMUNERATION   Annual Salary: (Net of taxes) USD $64,121.00 + post adjustment   Post Adjustment: 70.2% of the above figure(s).  This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.   ADDITIONAL INFORMATION THIS VACANCY NOTICE MAY BE USED TO FILL OTHER SIMILAR POSITIONS AT THE SAME GRADE LEVEL. Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual. For information on PAHO please visit: [http://www.paho.org](http://www.paho.org/) PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct. PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution. PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy. Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. All applicants are required to complete an on-line profile to be considered for this post.  Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post.  The post description is the official documentation for organization purposes.   This is how cinfo can support you in the application process for this specific position:  - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).  - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):  - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.  - Benefit from free interview/assessment preparation by registering here: [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.​      

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08/03/2024 - 28/03/2024

STAGIAIRE EN COMMUNICATION (80 %)

Switzerland, Neuchâtel, Neuchâtel - Médecins du Monde Suisse

VOS ACTIVITÉS Vous participez à la création de contenus de communication et à leur diffusion, en lien étroit avec le département programme et les collaborateur·rice·s sur le terrain, en Suisse et à l'international.   ·        Participation à la création de contenus. ·        Création et édition de vidéos. ·        Mise à jour du site internet. ·        Rédaction et mise en page de contenus. ·        Soutien aux activités de recherche de fonds et de marketing. ·        Participation à l'organisation et à la promotion des évènements.   CONDITIONS D'EMPLOI Stage rémunéré CHF 1'600 bruts mensuels. Durée du stage : 6 mois 6 semaines de vacances sur une période annuelle. Lieu de travail : Neuchâtel L'organisation applique une politique ferme en matière de prévention de l'exploitation, des abus et du harcèlement sexuel. En postulant, vous vous engagez à garantir un comportement en adéquation avec les valeurs défendues. ENTRÉE EN FONCTION ET DELAI DE POSTULATION Envoyez votre dossier complet (CV, lettre de motivation, copie des diplômes et coordonnées de 3 personnes de références) à rh@medecinsdumonde.ch. Date d'entrée en fonction : de suite ou à convenir. Délai de postulation : 31.3.2024   ·        Formation ou expérience en communication. ·        Parfaite maîtrise écrite et orale du français. ·        Aisance avec les principaux outils digitaux et la création de contenus. ·        Créativité et force de proposition. ·        Intérêt pour l'associatif et adhésion aux valeurs de l'organisation. ·        Autonomie, bonnes capacités organisationnelles. VOTRE POSITIONNEMENT DANS LA STRUCTURE Sous la supervision et la responsabilité de la responsable communication digitale, vous travaillez en étroite collaboration avec les collègues du département.

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07/03/2024 - 31/03/2024

Web Design Intern

Switzerland, Geneva, Geneva - United Nations Development Programme

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.   Background The United Nations Development Programme (UNDP) is the UN's global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. On the ground in more than 170 countries and territories, we offer global perspective and local insight to help empower lives and build resilient nations. At UNDP, external and internal communicationnationally, regionally and globallyis critical to achieving both development results and business objectives. Skillful communication broadens the impacts of new policies, helps governance reforms take root, and attracts and fosters strong partnerships. The Office of Communications at UNDP is at the forefront of advancing online communications and outreach within the organization. Project Description  The Digital Communications Studio works closely with the other teams in the Communications group to ensure that the tone and visual representation of UNDP branded products are consistent. Reporting to the UX/UI Design Specialist, the Intern will support the team in maintaining UNDP's design system, developing interactive editorial stories, and managing the design of UNDP web properties.   Duties and Responsibilities The interested candidate will: - Design web page mockups for UNDP's sites using Figma - Create and modify graphics appearing on UNDP's corporate websites - Contribute to UNDP's digital design system through the creation and modification of components.  - Work with teams of project managers, editors, designers, developers and production specialists on multiple web projects - Communicate design approaches to a variety of technical and non-technical stakeholders effectively.   Competencies - Ability to conceptualize and create visually attractive and immersive websites for both desktop and mobile devices; - Strong organizational skills and the ability to multi-task; - Attention to detail is crucial; - Responsible, responsive, and enthusiastic; - Interest in global issues and the United Nations; - Must be able to work in a multi-cultural environment and be aware of political sensitivities.   Required Skills and Experience Education: Applicants must meet one of the following requirements:  (a) Be enrolled in a graduate school Programme (second university degree or equivalent, or higher); (b) Be enrolled in the final academic year of a first university degree Programme (minimum bachelor's level or equivalent); (c) Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation. Experience: - Experience in digital/interactive design with portfolio of UX/UI design; - Familiarly with Figma, InVision and other wireframing and prototyping tools; - Foundational understanding of design systems is an asset; - Knowledge of standards for web accessibility. Language: Fluency in written and spoken English; additional language skills in a UN language are an asset. Availability: Must be available at least four days a week.   Application procedure The application should contain: - Brief Cover Letter (in English) stating interest in and qualifications for the post; - Current and complete CV in English; - Candidate's portfolio of UX/UI design, either linked from the PDF or appended to it. - Please group all your documents into one (1) single PDF document as the system only allows to upload maximum one document. Shortlisted Candidates must submit the following documents: - Official letter from the University confirming enrollment in a graduate-level degree Programme; - Proof of medical and life/accident insurance valid for the location in which the internship will be carried out. Selected intern must have medical and life insurance.   In case an applicant is successfully selected, s/he will be requested to provide electronic versions of: - letter from his/her university confirming current enrollment and graduation date; - letter of recommendation from a professor; - copy of his/her most recent school transcript; - copy of passport; - a copy of US Visa if the intern is not a US Citizen; - completed UNDP internship application form; - signed UNDP Internship Agreement; - Medical Certificate of Good Health; - Copy of life Insurance.   This is how cinfo can support you in the application process for this specific position: - Application preparation: Before you apply for this position: Improve your application documents by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost). - Interview preparation: When invited to the interview: Prepare for the interview by registering for a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation). - Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.): - Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility. - Benefit from free interview/assessment preparation by registering here : [Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations](https://www.cinfo.ch/en/individuals/find-a-job/positioning-swiss-nationals-in-multilateral-organisations/interview-and-assessment-centre-preparation-for-jobs-in-multilateral-organisations). Our coaches stand ready to help prepare for upcoming interview/assessment centre.

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05/03/2024 - 21/03/2024
TOTAL 24

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