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New!

ICT Officer (Service Automation) - P2

Spain, Valencia, Valencia - UNICEF

  UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.  Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.  And we never give up.    For every child, a connected world.  The overall strategic goal of UNICEF's Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.  Service Now (in UNICEF branded as Service Gateway) is UNICEF's enterprise service and case management tool, providing a client-focused environment for requesting services and reporting faults. Its implementation has brought measurability and visibility into service operations and enabled the establishment of service level agreements between service entities such as Financial and Administrative Management, Human Resources, ICT, and their clients, as well as operational level agreements between the service delivery entities. As a result, service managers are empowered with the information needed to identify and remove service bottlenecks, support individuals who need training and measure performance in an objective and data-driven manner. All these elements have contributed to a more efficient means for delivery of services to UNICEF staff globally.   How can you make a difference?  The ICT Officer helps builds automation, workflows, and reporting dashboards in the Service Gateway IT Service Management module. In coordination with the Platforms and Service Delivery Service Manager and Business Relationship Managers (BRMs), the ICT Officer (Service Automation):? Translates user stories and process designs into production artifacts such as links, forms and reports for use on Service Gateway Platform.? Helps re-design and optimize existing processes for continued relevance and flow.? Coordinates with Quality Assurance to ensure that processes function as desired. This position reports to the ICT Specialist (Enterprise Service Management Platform) at the P-3 level.   Key responsibilities:  Business Requirements ReviewA deep and complete understanding of all process steps, interactions/intersections and actors is a foundational requirement in automating processes. A key function for this post is to ensure that both the Business Relationship Managers and client business units understand what is and isn't possible. This includes:? Develops user stories for Service Now releases.? Reviews user stories to ensure that they align with corporate policies, guidelines and procedures.? Optimizes user stories to remove duplication, process loops and unnecessary process steps. Service AutomationWith a full and complete understanding of business process requirements, the ICT Officer applies understanding of system and platform capabilities to design and build requested artifacts. This includes:? Builds and contributes to the building of system capabilities and configures the components that deliver automated forms, actions, notifications, and reports.? Coordinates with the Service Now Platform Administrator to ensure that components and configurations integrate well and function as desired.? Codes and configures interfaces between Service Now and other UNICEF systems. Digital Process MaintenanceAs UNICEF business and process requirements change, so does the need to modify, update and/or completely redesign existing digital processes. This includes:? Modifies and optimizes processes as needed.? Supports in the development of documentation as appropriate.? Coordinates with Platform Administration on upgrades and patches by review existingcustomizations to determine if any are redundant to new capabilities and determine if they should be removed. The ICT Officer backstops GSSC and Solutions Center and Support process developers to provide expert level process automation support. This role will be expected to perform any other relevant duties assigned by supervisor.     To qualify as a champion for every child you will have? Academic Degrees Required:? An advanced university degree (Master's Degree or higher) in Information Systems, Information Technology, Computer Science or a related field is required. A first University Degree (Bachelor's Degree or equivalent) in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an advanced university degree.Professional Experience:? Minimum of 2 years or work experience working with large corporate production systems with process optimization and automation is required, including work experience in following areas:o Application developing on ServiceNow platform (using modules like ITSM, HRSD)o Configuration of business rules, client scripts, develop complex services, record producers and service catalogues using flow designer, configure dynamic approvals, notification reminders, assign automated Task activities etc.o ServiceNow platform administration (like upgrade, patches, user administrations)Other Skills and Qualifications:? Working knowledge in following areas/scripting languages are required: o JavaScripto Web technologies (HTML, CSS, Angular, Jelly)o API integrations with other systems using REST, RPC and SOAPo PowerShell ? Familiarity with ITIL v4 processes, Agile application and code development methodology is required.? Strong and effective oral and written communications skills are required.? Effective listening and interpersonal skills are required.? Ability to plan and organize is required.? Business Analysis and technical documentation skills are required.? Drive for results and ability to work without supervision are required.? Logical approach with expert analytical and problem-solving skills are required. Desirable:? ServiceNow certification (CSA, CAD, etc.) is an asset. Languages:? Fluency in English is required.? Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.     For every Child, you demonstrate? UNICEF's values of Care, Respect, Integrity, Trust, and Accountability and the core competencies as follows: ? Builds and maintains partnerships? Demonstrates self-awareness and ethical awareness? Drive to achieve results for impact? Innovates and embraces change? Manages ambiguity and complexity? Thinks and acts strategically? Works collaboratively with others View our competency framework  [here](https://www.unicef.org/careers/media/1041/file/UNICEF's_Competency_Framework.pdf). UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. Qualified female candidates are strongly encouraged to apply. International mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/ Only shortlisted candidates will be contacted and advance to the next stage of the selection process.               ______________________________________________________________________   This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).   - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations)[Working with International Financial Institutions](https://www.cinfo.ch/en/ifi)[For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)  ______________________________________________________________________

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24/06/2022 - 07/07/2022
New!

Chief, Foundational Technology Services, - P5

Italy, Lazio, Rome - world food programme

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.    Are you a Senior IT professional interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people?  If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.   DEADLINE FOR APPLICATIONS   Applications must be submitted by Sunday, July 17, 2022 (11:59 PM CET)   WHO WE ARE   The United Nations World Food Programme (WFP), a highly prestigious, reputable & world's largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.   At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.    To learn more about WFP, visit our website: [UN World Food Programme (WFP)](https://www.wfp.org/) and follow us on social media to keep up with our latest news: [YouTube](https://www.youtube.com/c/WorldFoodProgramme), [LinkedIn](https://www.linkedin.com/company/world-food-programme/posts/?feedView=all), [Instagram](https://www.instagram.com/worldfoodprogramme/?hl=en), [Facebook](https://www.facebook.com/WorldFoodProgramme/), [Twitter](https://twitter.com/WFP?ref_src=twsrc^google|twcamp^serp|twgr^author).   WHY JOIN US?   - WFP is a 2020 Nobel Peace Prize Laureate  - WFP offers a highly inclusive, diverse, and multicultural working environment  - WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities  - A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe - We offer an attractive compensation package (please refer to the Terms and Conditions section)   THE ROLE AND ORGANIZATIONAL CONTEXT   Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, WFP has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works.    The Technology Division (TEC) has embarked on a transformation journey to become a flexible, customer-centric, digital leader. The Foundational Technology Services branch (TECM) is a cornerstone of the WFP plan aimed at establishing, integrating, and mainstreaming the core elements of end-to-end digital business processes. Excellence in customer service, is the foundational pillar of the digital transformation. This requires a leader who can design and facilitate the offering, provisioning, support, and perpetual improvement of technology services to our customers.   As the Chief, Foundational Technology Services, you will continually improve service management processes and infrastructure to address the organization's highest priorities and will maintain and develop a strong, creative team aimed at achieving consistency and efficiency in service delivery.   You will be responsible for establishing and maintaining the infrastructure and the delivery of end-user solutions, services, and support for key areas including:   - Telecommunications and networking services to reach over 600 sites globally; - Data Centre and Cloud services that host hundreds of applications; - Application support ranging from system administration, to hosting, to product management; - Client and Server technologies, to include strong security and solutions for mobility; - Business Support services to assist the WFP personnel globally.    KEY ACCOUNTABILITIES (not all-inclusive)   Reporting to the CIO & Director of the Technology Division (TEC), you will:    - Define high level ITSM strategies, guidelines and standards that balance short-term and long-term objectives in accordance to organizational priorities. - Work with the business to propose solutions and make technology recommendations that can be used to achieve strategic objectives. - Provide leadership in ensuring secure, efficient and timely integration of new technologies into the operating environment while minimizing service disruptions or project delays. - Provide outstanding customer service via the IT Service Desk, continually striving to improve service while maintaining a cost-conscious approach. - Promote continual service improvement and identify opportunities for innovation, with assessment of risks, obstacles and technical hurdles to the business success. - Manage the provision of solid core services such as IT core backend support, including Data Centre, Cloud technologies for clients and servers, hosting and application support, telecoms and networking. - Foster the adoption of new standards, modern technologies and ways of working based on consolidated standards such as ITIL, COBIT, Agile/BizDevSecOPs.  - In cooperation with the Emergency Response and Preparedness branch (TECF), expand and improve delivery services offered to the Field during emergencies and steady state operations. - Contribute to the definition of policies, standards, best practices and SOPs in collaboration with other WFP parties.  - Other duties as required.   QUALIFICATIONS AND KEY REQUIREMENTS   EDUCATION:    You have: - Advanced University degree in Information Technology, Economics, International Development, Social Sciences or other relevant field, or First University degree with additional relevant experience and/or advanced training/courses.   EXPERIENCE:    You have: - Eleven years or more (of which four international) of postgraduate progressively responsible experience in a relevant field of work, with a background and interest in international humanitarian development.  - Experience on every network related environment (LAN, WAN, routers, firewalls, IP phones, VLANs, Wi Fi etc) - Proven experience managing a large Service Centre, with a Service Desk component, in large international organizations.    LANGUAGE:   You have: - Fluency (level C) in the English language - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (A WFP's working language)   MORE ABOUT YOU   You have: - Very good knowledge of Microsoft Operating Systems and related Office products. - Very good knowledge of Microsoft Windows Server O.S. including most of related services (Active Directory, DNS, DHCP, File Sharing, Group Policy, RDS, Clustering and many others). - Good understanding and technical knowledge of current network and client operating systems, hardware, protocols, and standards, such as Windows OS, cloud platforms like O365 and Azure, HP hardware common desktop productivity software solutions. - Strong knowledge of Continuous Integration and Continuous Delivery solution. - Ability to objectively assess, articulate and constructively debate major strengths, weaknesses, opportunities, risks and considerations for work initiatives. - Ability to think strategically while at the same time display the ability to understand enough detail to work with and guide service providers, staff and vendors to manage the day-to-day activities of the organization. - Ability to present ideas in business-friendly and user-friendly language. - Highly self-motivated, self-directed, and attentive to detail.  - Strong leadership, ability to lead a highly effective team, even in in crises and emergency contexts, coupled with project and programme management skills. - Sound knowledge of IT Support processes.  - Solid knowledge of IT core backend support, including Data Centre, client and server technologies, hosting and application support, telecoms and networking. - A personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others and promote the philosophy, mission, vision, goals, and values of the organization.   ADDITIONAL/NICE-TO-HAVE REQUIREMENTS   You have: - CISSP or Enterprise Architecture certification (Six sigma green or black) - Strong analytical and problem-solving skills, with a solution and action orientation - Familiarity with WFP and the UN system   WFP LEADERSHIP FRAMEWORK   - These are the common standards of behaviour that guide HOW we work together to accomplish our mission. - Leads by Example with IntegrityDrives Results and Delivers on CommitmentsFosters Inclusive and Collaborative TeamworkApplies Strategic ThinkingBuilds and Maintains Sustainable Partnerships - Lives the WFP values and shows humanity and integrity by role modelling care for others - Delivers on commitments and adapts readily to change - Is inclusive and collaborative, and contributes to a culture of learning and personal growth - Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things - Builds and nurtures  external partnerships and collaborates with partners to deliver common objectives   Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.   TERMS AND CONDITIONS   Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. This position is open to both internal and external candidates.   WFP offers an attractive compensation and benefits package in line with ICSC standards (https://icsc.un.org/) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.   Currently, at the P5 level, the annual gross salaries and net equivalents after the application of staff assessment are approximately 115,949 to 130,561 USD gross and 90,664 to 100,893 USD net equivalent. The Salary Calculator allows you to estimate your salary package according to elements that directly impact your remuneration, such as grade, step and family status. Please also be aware that some salary elements fluctuate frequently, for instance: Post Adjustment, Mobility Incentive, Hardship Allowance, Assignment Grant, etc.    Salary Calculator: [Salary calculator (unops.org)](https://jobs.unops.org/salarycalculator) The selected candidate will be required to relocate to Rome, Italy to take up this assignment.   REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION   - We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). - Once your profile is completed, please apply, and submit your application. - Please make sure you upload your professional CV in the English language - Kindly note the only documents you will need to submit at this time are your CV and Cover Letter - Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time - Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application - Only shortlisted candidates will be notified   . All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.         This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).    Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations) [Working with International Financial Institutions](https://www.cinfo.ch/en/ifi) [For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)

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23/06/2022 - 17/07/2022
New!

Cash Services Delivery Manager - P3

Germany, Baden-Württemberg, München - world food programme

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.    Are you a Cash Based Transfers Expert interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people?  If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.   DEADLINE FOR APPLICATIONS   Applications must be submitted by Sunday, July 03, 2022 (10:59 PM CET)   WHO WE ARE   The United Nations World Food Programme (WFP), a highly prestigious, reputable & world's largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.   At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.    To learn more about WFP, visit our website: [UN World Food Programme (WFP)](https://www.wfp.org/) and follow us on social media to keep up with our latest news: [YouTube](https://www.youtube.com/c/WorldFoodProgramme), [LinkedIn](https://www.linkedin.com/company/world-food-programme/posts/?feedView=all), [Instagram](https://www.instagram.com/worldfoodprogramme/?hl=en), [Facebook](https://www.facebook.com/WorldFoodProgramme/), [Twitter](https://twitter.com/WFP?ref_src=twsrc^google|twcamp^serp|twgr^author).   WHY JOIN US?   - WFP is a 2020 Nobel Peace Prize Laureate  - WFP offers a highly inclusive, diverse, and multicultural working environment  - WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities  - A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe - We offer an attractive compensation package (please refer to the Terms and Conditions section)   ORGANIZATIONAL CONTEXT   The Cash-based Transfer (CBT) Division in WFP's Headquarters in Rome leads the organization's global efforts in cash operations. The division is dynamic and works with a range of WFP and innovative external partners to enable WFP's field operations through policy, technical advice and services. The division is responsible to support WFP offices establish and run cash operations, and for supporting Governments to establish financially inclusive government-to-person payments systems.  Since 2020, CBT has been offering Cash Data services to WFP country offices and, through them, to Governments, to help them understand if the right people are receiving the right assistance through the collection, transformation and display of data. The Cash Data Service includes assessments, anomaly detection, transformation, deduplication and other activities; they require coordination with HQ-based stakeholders, technology and financial vendors and with WFP's country offices.The Delivery Manager will facilitate the engagement between CBT Cash Data Services team, the stakeholders producing / upgrading / customising software and other computer products, WFP country offices, financial service providers, Governments and other user groups. The Delivery Manager's activities will enable WFP and its partner governments achieve their programmatic goals.   THE ROLE   To ensure professional and timely delivery of Cash Data Services to WFP country offices and governments, ensuring coordination of stakeholders involved in service provision within WFP's CBT division and beyond.   KEY ACCOUNTABILITIES (not all-inclusive)   - Define, oversee and regularly report progress of planned activities and deliverables of the Cash Data Services; coordinate the preparation of monthly progress reports for each Country Office; produce statistics of effort spent by the team on different services. - Coordinate the delivery of service agreements between Country Offices, CBT cross functional units and all other relevant units in HQ to ensure customer satisfaction. - Engage regularly with WFP's technology division to ensure that CBT assurance services are delivered on time on corporately endorsed systems and respecting IT standards. - Manage service delivery timelines with vendors, supporting the workload allocation to a team of 20+ staff based in various geographies. - Oversee planning, activity prioritisation, and resource allocation to services offered to Country Offices. - Act as a focal point between the externally contracted engineers and the internal team of analysts to ensure due prioritisation and execution of feature requests and service requests and escalate as needed. - Provide technical advice to field offices on Cash Data Assurance matters, leading the implementation of assurance solutions through on-site missions and/or remotely. - Keep stakeholders abreast of Cash Data Services activities, new use cases and features, and scheduling, to ensure alignment of field-office engagements across Cash Services and with other units. - Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men. - Supervise staff as needed, remotely or in presence, coaching them for high performance, with an inclusive approach and considering multicultural backgrounds. - Perform any other duties as required.   QUALIFICATIONS AND KEY REQUIREMENTS   EDUCATION:    You have: - Advanced university degree in Computer Science or other relevant field, or First University degree with additional minimum 2 years of related work experience or trainings/courses.    EXPERIENCE:    You have: - Minimum of 5 years of professional demonstrated experience in managing technology projects.  - Experience supervising team members.  - Demonstrable experience in building and fostering relationships with stakeholders (including senior leader and relevant business and technical experts).  - Experience in the humanitarian sector is desirable.   LANGUAGE:   You have: - Fluency (level C) in the English language.  - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (A WFP's working language)   MORE ABOUT YOU   You have: - Demonstrated experience in defining, documenting, project managing technology services, managing priorities against limited resources, especially in humanitarian settings, rectifying issues, monitoring progress, tracking KPIs, and managing budgets. - Desirable experience managing contracts with technology vendors, defining and overviewing compliance with SLAs. - Demonstrated ability to write reports / assessments concisely and make compelling presentations for approaches to technical and nontechnical audiences. - Previous accountability in creation and dissemination / promotion of new products or services to meet an organisation's strategy. - Demonstrated ability in managing, coaching and developing members of a geographically dispersed, multicultural team and wider community.   WFP LEADERSHIP FRAMEWORK   - These are the common standards of behaviour that guide HOW we work together to accomplish our mission. - Leads by Example with IntegrityDrives Results and Delivers on CommitmentsFosters Inclusive and Collaborative TeamworkApplies Strategic ThinkingBuilds and Maintains Sustainable Partnerships - Lives the WFP values and shows humanity and integrity by role modelling care for others - Delivers on commitments and adapts readily to change - Is inclusive and collaborative, and contributes to a culture of learning and personal growth - Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things - Builds and nurtures  external partnerships and collaborates with partners to deliver common objectives   Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.   TERMS AND CONDITIONS   Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period for up to 4 years and is open to all nationalities. The position is based in Munich, Germany and the selected candidate will be expected to be based in Munich. Incumbents of LFT positions are not eligible to apply for other mobile positions advertised internally through the Reassignment.   WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org), including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. If you are a member of the WFP Fit Pool and in case you are selected for this role, please note that your FIT Pool membership will be put on hold for 1 year (probation period) following this period the member can be put forward for FIT Pool positions at the discretion of the Staffing Coordinator.   REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION   - We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). - Once your profile is completed, please apply, and submit your application. - Please make sure you upload your professional CV in the English language - Kindly note the only documents you will need to submit at this time are your CV and Cover Letter - Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time - Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application - Only shortlisted candidates will be notified   All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.       This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).    Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations) [Working with International Financial Institutions](https://www.cinfo.ch/en/ifi) [For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)

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23/06/2022 - 03/07/2022
New!

Senior Business Analyst - P4

Italy, Lazio, Rome - world food programme

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.    DEADLINE FOR APPLICATIONS   Applications must be submitted by Sunday, July 03, 2022 (11:59 PM CET)   ABOUT WFP   The United Nations World Food Programme (WFP) is the world's largest humanitarian organization, saving lives in emergencies and using food and cash assistance to change lives and empower people to meet their essential needs, and it is the 2020 Nobel Peace Prize Laureate. WFP helps the people through direct programming and by supporting governments in their efforts toward the Sustainable Development Goals (SDGs). WFP is the largest cash actor in the humanitarian community, providing more than US$2 billion annually to 40 million people in 67 countries. WFP is in the process of changing the way it engages at the national level, from direct implementation of programmes to providing services to Governments so that they can deliver their programmes.   ORGANIZATIONAL CONTEXT   The Cash-based Transfer (CBT) Division in WFP's Headquarters in Rome leads the organization's global efforts in cash operations. The division is dynamic and agile and works with a range of WFP and innovative external partners to enable WFP's field operations through policy, technical advice, and services. The division is responsible to support WFP offices to establish and run cash operations, and for supporting Governments to establish financially inclusive government-to-person payments systems. Headquarters and the global CBT workforce are expected to enable a rapid and radical transformation of the way WFP does business. Since 2020, CBT has been offering Cash Data services to WFP country offices and, through them, to Governments, to help them understand if the right people are receiving the right assistance through the collection, transformation and display of data. The Cash Data Service includes assessments, anomaly detection, transformation, deduplication and other activities; they require coordination with HQ-based stakeholders, technology and financial vendors and with WFP's country offices.Working with the services team within the CBT division and with relevant stakeholders, such as the TEC division, the Senior Business Analysts will analyse business requirements and ensure that the systems that WFP uses for its CBT global operations are adequate, compliant to corporate standards and CBT policy frameworks and fit for operational needs. The resource will proactively provide strategic advisory to Country Directors, external partners, and CBT management on recommended solutions, always keeping the beneficiaries' interest and field's needs at heart.  JOB PURPOSE   To analyse and document CBT business capabilities and processes, with the objective to co-design and provide feedback on a broad and evolving range of IT solutions, systems, standards, and features. These IT products need to meet CBT business requirements, be sound and enable WFP and Governments to deliver cash to the most vulnerable.   KEY ACCOUNTABILITIES (not all-inclusive)   - Provide strategic advice to management on system/IT related policies/regulations, and their impacts on operations. - Business context-sensitive process re-engineering for field operations, involving the introduction of new technologies or solutions, as well as change management implementing such. - Oversee CBT digital roadmap and solution landscape: - Maintain map of CBT business capabilities, processes, and solutions - Maintain CBT systems menu (combination of solutions available to support different capabilities in different scenarios) - Provide authoritative expertise on CBT system implementations; provide direct advice to field offices through on site missions - Liaise with IT division counterparts - Oversee CBT digital products: - Represent the CBT point of view, requirements, interests (requires in depth understanding of business priorities, strategies, challenges on the ground) vis-à-vis WFP and external stakeholders, vendors, partners - Feature development oversight and prioritization - Cost-benefits analyses of systems and features - Advise on business-specific aspects, strategy, and functional and non-functional requirements, particularly related to beneficiary data protection, security - Represent CBT in technical work executed by engineers from external companies (sprint planning, acceptance testing, feature prioritization) - Manage a team of staff and/or contractors (as applicable), providing coaching, training, and guidance to ensure appropriate development and enable high performance. - Business analysis oversight: requirement specification, requires strong expertise in processes. - Negotiate and manage contracts with service providers, and service delivery from other stakeholders within WFP, to contribute to the delivery of services. - Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men.  STANDARD MINIMUM QUALIFICATIONS   Education:    You have - Advanced university degree in Computer Science or other relevant fields, or First University degree with an additional 2 years of work experience or training/courses.    Experience:   You have - A minimum of 8 years of experience in managing technology projects and supervision of team members.  - Demonstrable experience in building and fostering relationships with stakeholders (including the senior leader and relevant business and technical experts). - Knowledge of business requirement analysis, data modeling, and systems architecture is desirable.   Language:    You have - Fluency (level C) in English is required.  - Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) or Portuguese (one of WFP's working languages) is desirable.   DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE   - Led digital assessment efforts in field CBT contexts in the humanitarian sector. - Expertise with system design/development Agile practices. - Knowledge of state-of-the-art technology; system architecture and SDLC would be an asset. (cloud, agile development, integration, scalability, modularity, etc.). - In-depth understanding of CBT business priorities, strategies challenges on the ground. - Ability to write reports/assessments concisely and make compelling presentations for approaches to technical and non-technical audiences. - Previous accountability in the creation and promotion of new products or services to meet the organizational strategy. - Demonstrated ability in managing, coaching, and developing members of a geographically dispersed, multicultural team and wider community.  TERMS AND CONDITIONS   WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.  Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period of up to 4 years (2-4 years). The position is based in either Rome, Italy, or Munich, Germany, and the selected candidate will be expected to relocate to either location to take up this assignment.  Incumbents of LFT positions are not eligible to apply for other mobile positions advertised internally through the Reassignment.  REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION   - We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable) - Once your profile is completed, please apply, and submit your application - Please make sure you upload your professional CV in the English language - Kindly note the only documents you will need to submit at this time are your CV and Cover Letter - Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time - Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application - Only shortlisted candidates will be notified  . All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.       This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).    Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations) [Working with International Financial Institutions](https://www.cinfo.ch/en/ifi) [For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)

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23/06/2022 - 03/07/2022

Principal, IT Performance

United Kingdom, England, London - European Bank for Reconstruction & Development

Purpose of Job     The Principal, IT Performance will manage Performance Reporting, Portfolio Tools and IT Policies and Procedures. They will introduce and maintain performance reporting across the department, providing KPIs to aid effective decision making. They will ensure transparency across the department, streamlining reporting and helping raise awareness of cost and performance, supporting a change in culture of the department. The role will manage the IT resource supply and demand, implementing procedures to provide visibility of allocation and capacity across all IT activities. The role is also the custodian of all IT processes & governance frameworks and ensure adherence to policies and best practices. They will also be the Product owner for the IT Portfolio Management Tool.   Accountabilities & Responsibilities - Creation and ownership of an IT performance management framework - Compiling consistent and reliable reports across demand, delivery & support - Develop and report on performance metrics to support the department's strategic objectives - Define & implement approach for measuring the IT capability areas, using agile and Lean metrics where appropriate - Raises customer awareness of cost and performance by supporting a change in culture and behaviour within the department - Streamline where possible the provision of performance data supporting improved decision-making - Facilitates improved links between performance and risk - Oversee process for on boarding of new IT resources that ensure all working procedure and practices are communicated - Definition and maintenance of tools, templates and competencies - Acts as escalation point and go to person for process and compliance issues - Assist with the definition and adoption of IT project management and agile delivery standards based on best practice for development - Leads and champions the creation and improvement of processes, procedures and tooling - Acts as Product owner and provides administration of the Portfolio Management Tool - Manages the implementation of new features and upgrades for the Portfolio Management Tool - Provides governance of required changes to portfolio management system and required integration - Manages enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges - Defines and implements a consistent demand management process across the organization and create and maintain a portfolio view of all IT delivery demand. - Manages the collection of data to produce a consolidated view of IT resources to ensure adequate capacity and resource planning across all activities and portfolios - Directly accountable for the engagement and effective overall management of staff including recruitment, compensation (as agreed with the Head of Department, if applicable), performance management, coaching and development. - Champion and role model the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times.   Qualifications & Skills / Experience & Knowledge - Educated to degree level or significant relevant experience - Demonstrate strong analytical and decision making skills with a structured approach to delivery - Knowledge of the Bank and departmental policies and procedures; experience of dealing with IT budgets and projects, preferably within the Bank - Experience in providing guidance to IT Delivery and Project Management Teams - Excellent communication skills, both written and spoken English - Strong relationship building and stakeholder management skills - Strong data analysis and reporting skills, with effective utilisation of Microsoft Office tools - Experience with data visualisation tools such as Tableau and Power BI is desirable - Experience of defining, capturing and visualising Agile & Lean metrics, tracking at portfolio level   What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.    The EBRD environment provides you with: - Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; - A working culture that embraces inclusion and celebrates diversity; - An environment that places sustainability, equality and digital  transformation at the heart of what we do.   Diversity is one of the Bank's core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working.                 ______________________________________________________________________   This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).   - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations)[Working with International Financial Institutions](https://www.cinfo.ch/en/ifi)[For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)  ______________________________________________________________________

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21/06/2022

Senior Digital Development Specialist - GG

Philippines, Manila, Manila - World Bank Group

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org  The Infrastructure Practice Group Globally, 840 million people live more than 2 kilometers from all-weather roads, 1 billion people lack electricity, and 4 billion people lack Internet access. Access to basic infrastructure services is critical for creating economic opportunities for the poor. The Infrastructure Practice Group is charged with developing sustainable solutions to help close infrastructure gaps in developing and emerging economies.The World Bank Group helps developing countries build smart infrastructure that supports inclusive and sustainable growth, expands markets, creates job opportunities, promotes competition, and contributes to a cleaner future. We help countries address their unique infrastructure needs by working with the public and private sectors. Infrastructure improves lives by connecting people to opportunity. For more information: https://www.worldbank.org/en/topic/infrastructure  Digital Development Global PracticeThe Digital Development Global Practice (DD) is part of the Bank's Infrastructure Practice Group. It plays a critical role in enabling the achievement of the World Bank's Twin Goals of ending poverty and promoting shared prosperity as well as the UN Sustainable Development Goals.   Digital technologies are transforming firms, governments and people's lives; and with the digital economy growing at a rate significantly higher than that of the global economy, it offers emerging economies a unique opportunity to leapfrog traditional paths for development through digital solutions.  Collaborating across technical, geographic and institutional boundaries, the Digital Development team helps design and deliver ICT-enhanced solutions to a diverse range of clients.  The team supports clients (i) through advisory assistance to establish policy and regulatory environments that allow the widespread use of technology and create a trust environment; (ii) lending operations by building infrastructure to connect the unconnected, or enabling digital government shared platforms (cloud, digital, identification, etc.). For more information: https://www.worldbank.org/en/topic/digitaldevelopment  The DD Global Practice is led by a Director supported by several Practice Managers leading units with specific regional and thematic responsibilities. The IDD05 unit is responsible of the Global Knowledge and DD activities in the East Asia and Pacific (EAP) including lending, supervision and analytical work.IDD05 is looking for a Senior Digital Development Specialist to be based in Manila, Philippines. The position will report to the Practice Manager.   Duties and responsibilities:The Senior Digital Development Specialist, will be responsible for the following:? Playing a leadership role in defining and implementing DD's strategy in the EAP region with a particular focus on East Asia. This includes developing DD's value-proposition, leading the dialogue with external clients, leading the interaction with CMUs and other members of the World Bank's team in the region.? Working with the PM, coordinate the DD team in the EAP region with a particular focus on East Asia. This includes: supporting and advising team members, monitoring outputs and progress on projects and ASAs, coordinating DD reporting to the CMUs and to the GP.  ? Lead missions and supervise major projects in the sector as a technical expert; interact with clients at the policy and senior management levels, organize and manage policy notes on digital development and policy evaluation in collaboration with sector agencies, development partners and other Global Practices.? Represent DD and the World Bank at regulatory and other fora and events, as well as liaise in the above areas with key external  and internal partners (including energy, water, transport, financial services, and private sector advisory services) on ICT / Digital Economy policy and regulatory matters and playing a leadership role in related fora.? Contribute to the design, preparation and supervision of World Bank Group financed digital development related investment and policy reform programs in client countries with a particular emphasis on stimulating development of digital connectivity infrastructure through Public Private Partnerships (PPPs), strengthening regulatory agencies, facilitating development of digital government IT infrastructure, platforms and services, and promoting development of digital skills and innovation.? Advise clients on strategies, best practices and design of programs to develop the foundations of their digital economies.  This may include participating in complex technical assistance activities and providing just-in-time technical and strategic expertise on the design of the overall policy, legal, regulatory and institutional framework for the ICT sector and wider digital economy as well as IT functions and digital services delivery within governments.? Participate in complex technical assistance activities and provide ad hoc technical and strategic expertise on the design of the overall policy, legal, regulatory and institutional framework for the development of the digital economy in client countries, including development of National ICT / Digital Economy Policy and Strategy documents.? Develop innovative and practical approaches to solving difficult policy and operational issues for selected high priority telecommunications, ICT or digital economy related activities, notably around market opening and regulation.? Provide technical expertise and advice on a range of ICT policy and regulatory issues to promote competition, investment, innovation and job creation in the telecoms sector with the aim of boosting affordability, service quality and access to digital connectivity by citizens, businesses and governments and to stimulate the downstream development of value added digital services.? Generate 'think pieces' and 'best practice' papers; handle complex technical, institutional and program implementation issues in the sectors; lead the development of proposals; lead the interface with member governments and agencies in resolving implementation issues. Prepare and supervise publication of best practice notes and reports on policy and regulation in the ICT? Provide technical expertise and advice on policy, institutional reform, project development and execution to support the digitization of public administration and public services delivery in client countries.  ? Liaise and provide guidance to colleagues working in other sectors (including agriculture, health, education, energy, financial services, transport, etc.) on how to leverage digital technologies to improve public service delivery and efficiency in the respective sectors and to stimulate digital innovation, entrepreneurship and investment in those sectors by private sector actors.     Selection Criteria   Master's degree in telecommunications, engineering, law, economics, public policy or related field with 8 years of experience in ICT / Digital Economy policy and regulation and/or ICT / Digital Economy project design and implementation equivalent combination of education and experience.  TECHNICAL COMPETENCIES? Expertise in digital infrastructure policies, strategies, institutions, and regulations. Knowledge and expertise of new areas of digital regulation, data, platforms, technology and innovation is an added advantage. ? Proven track record in the development and delivery of World Bank operations, including client dialogue, managing interaction with CMUs, technical preparation of project documents, appraisal, negotiation and supervision of projects. ? Strong client engagement skills, taking responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or project success.? Experience in managing large and diverse teams working on a range of different activities. ? Good understanding of role of private sector on digital infrastructure and familiarity with PPP structuring? Prior policy dialogue activities working with countries with limited capacity and influencing ICT reforms? Proven experience  advising governments or regulatory agencies on priority sector reforms issues and regulatory interventions in broadband infrastructure (fixed and mobile), conducting dialogue with regulators, and ability to develop best practice on regulation.? Work experience in EAP, and good knowledge of sector issues in the region is an advantage. ? Excellent conceptual and analytical skills, in data and evidence-based reforms, using metrics and indicators to determine numeric reform targets, take stock of developments over time, and use data driven results monitoring as an instrument to advance reforms. Combines a broad grasp of the relevant theory and principles and of involved practices and precedent. ? Excellent written communication skills as demonstrated in a proven track record of effectively delivering technical information in appropriate language to clients, the international development community, academia, and internal working groups.? Excellent presentation skills, using charts, graphs and other data presentation techniques appropriately to communicate data, technical information, or complex concepts to non-specialists.? Strong drive for results, taking personal ownership and accountability to meet deadlines and achieve agreed-upon results.  ? Strong business judgment and analytical decision making, analyzing facts and data to support sound and logical business decisions.? Proven ability to function effectively as a team member of multi-disciplinary teams, mentor staff, and resolve conflicts constructively. ? Willingness and ability to travel.? Proficiency in English is essential [World Bank Group Core Competencies](https://bit.ly/2kbIA7O) The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.               ______________________________________________________________________   This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).   - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations)[Working with International Financial Institutions](https://www.cinfo.ch/en/ifi)[For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)  ______________________________________________________________________  

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19/06/2022 - 06/07/2022

Digital Program Analyst / Associate ? Procurement and Contract Management

China, Beijing, Beijing - Asian Infrastructure Investment Bank AIIB

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow?infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 105 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.   AIIB is looking for an analyst or associate who will be responsible for coordinating IT procurement process, performing contract management and driving the transparency and effectiveness of vendor payment management.   Responsibilities:   - Work closely with Corporate Procurement Unit (CPU) and Digital Program Managers (DPM) in following up on procurement requests. - Monitor the daily activities of IT purchasing and make sure all activities are in line with the Bank's procurement policy and processes. - Review contract documents and ensure the effective implementation of relevant contract provisions. - Manage contracts by maintaining contract data, monitoring contract amendments and extensions, and initiating timely contract renewal processes with DPMs. - Serve as a focal person for master data management. Work with relevant functions (Corporate Procurement Unit, Controller's Office and the Budget team) to maintain and optimize the product category of IT services to better reflect and manage IT products and cost structure. Manage the creation, change and closure of purchase orders. - Review and track IT vendor payments, making sure all payments match with the contract and payment terms and are supported by sufficient documentation. Drive the transparency and compliance of vendor payments. - Facilitate the whole Individual Consultant recruitment process, working with DPMs.   Requirements   - Bachelor's degree in IT, computer science, statistics, financial engineering or equivalent fields. Advanced studies/Master's degree would be an advantage. - Minimum 2-5 years of relevant IT procurement experience. - Analytical and a problem solver with a sound knowledge of procurement principles and procedures, contract management and payment management. - Ability to gather and analyze data and work with figures; proficiency in relevant software or tools (Excel, PowerPoint, ERP etc.) - A team player with effective communication skills and cross-function collaboration experience. - Results oriented with an ability to multitask and prioritize duties. - Fluency in oral and written English is a must.     AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.       This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).      Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations) [Working with International Financial Institutions](https://www.cinfo.ch/en/ifi) [For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)

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17/06/2022 - 30/06/2022

IT Specialist, Web Technologies and Methodologies - P3

United States of America, District of Columbia, Washington D.C. - World Health Organization

OBJECTIVE OF THE OFFICE/DEPARTMENT This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) Information Technology Services (ITS) provides leadership and direction in the deployment of information and communication technologies and systems to support the Pan American Health Organization, Regional Office of the Americas of the World Health Organization (PAHO/WHO), in carrying out its mandate. Furthermore, ITS establishes and maintains strategies, policies, standards and procedures to ensure the effective and efficient provision of information and communication services in a geographically dispersed environment.   DESCRIPTION OF DUTIES Under the general supervision of the Director, Information Technology Services (ITS) and the direct supervision of the Advisor, IT Operations (ITS), the incumbent is responsible for, but not necessarily limited to, the following assigned duties: - Coordinate the configuration and management and provide technical support for the design and implementation of the Organization's web Platform and Content Management System (CMS) including governance, platform optimization, vulnerabilities mitigation and proper documentation; - Develop and sustain PAHO's Internet presence and recommend solutions for applications, potential improvements and enhancement of web pages through the Internet and mobile platforms; participate in the identification, testing and selection of technical applications and infrastructure as needed; - Provide technical support and coordinate the configuration and management of the web platform, applications and solutions; promote methodologies and tools that support the coordination between development and operations like DevOps, in coordination with other web platforms in PAHO; - Ensure the health and continuity of PAHO's web platform and CMS including availability, reliability, performance, monitoring, licensing and cost management; - Manage and plan for information security to be prioritized, and plan for disasters recovery and reaction to security situations involving the web platforms; - Coordinate and provide technical guidance on web activities and systems, by identifying users' needs and requirements and mobilizing existing technology to meet their criteria considering the latest industry standards and best practices; - Collaborate and coordinate with CMU's web team to manage content at paho.org and to address the needs of the communication focal points (CFPs) at regional and country level; develop and introduce new features and integrated design enhancements; manage the integration of innovative engagement functions to ensure user needs are met; - Explore and coordinate the adoption of new trends to maintain the web platform and Content Management System up-to-date and provide technical support on their use to improve internet presence within the Organization to meet the requirements of the departments; - Provide technical support for the modernization and integration of the legacy web platforms and infrastructure and its decommissioning when appropriate, while preserving content that is valuable for the organization; - Coordinate the contents migration, development of new functionalities and version control for the web platform; - Promote standards for the websites in the Organization that foster user experience, innovation, security, and accessibility; - Serve as liaison to the hosting provider for Web applications and hosting related matters; liaise with other outsourcing service providers that will support the PAHO web functionalities; - Support the creation of automation of processes for the maintenance of the platform; - Perform other related duties, as assigned.     REQUIRED QUALIFICATIONS   Education: Essential:  A bachelor's degree in computer science, systems engineering, engineering, mathematics or any other area related to the functions of the post, from a recognized university. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.   Experience: Essential: Seven years of combined national and international experience related to the planning, design, development, implementation and maintenance of web technologies, infrastructure, and methodologies. Experience should include working with web platforms and content management systems. Desirable: Experience managing infrastructure for Joomla/WordPress, Apache/PHP in Windows would be an asset.   SKILLS: PAHO Competencies: - Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization's mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts. - Teamwork: Collaborate and cooperate with others/Deal effectively with conflict - Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team.  Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict. - Respecting and promoting individual and cultural differences:  Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity. - Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge - Foresees communication needs of audience and targets message accordingly.  Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views.  Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures.  Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization. - Producing Results:  Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients' needs. Works independently to produce new results and sets own time lines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project's expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.  Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience. - Moving forward in a changing environment: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations.  Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team's results.  Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team's work processes and results; demonstrates commitment to Organizational change initiatives. Technical Expertise: - Proficiency on techniques and methodologies used to design, maintain, and manage websites, blogs, wikis, and other systems; strong knowledge of content management systems such as Drupal and others. - Expertise in programming languages such as PHP, JavaScript, JQuery, Bootstrap and others used to update and extract information from database systems. - Knowledge of troubleshooting and development of Content Management Systems compatible with those used by the Organization. - Experience and development of PHP and components using the CMS selected by the Organization, such as Drupal, Joomla and /or WordPress framework. - Extensive expertise in internet security and implementation in production environments. Implementation of HTTPS, proxy servers, Web Apps for Microsoft Azure, Web Application Firewall configuration, etc. - Proven technical skills in systems analysis, applications development, systems documentation, and management of systems development projects. - Strong knowledge of web technologies and platforms. Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization. Languages: Very good knowledge of English or Spanish with working knowledge of the other language.  Knowledge of French and/or Portuguese would be an asset. IT Skills: Knowledge of DevOps and Agile methodologies for infrastructure; knowledge in development of PHP/MySQL pages with responsive design and the programming framework for Drupal. Experience in content migration between CMSs; Knowledge of information security basics; Experience in infrastructure using containers and webapps in Azure, Acquia or  Pantheon; Knowledge of management of hosting in the Cloud and Software as a Service; Other IT skills and knowledge of webpage creation HTML5, CSS3 and JavaScript standards  would be an asset.     REMUNERATION   Annual Salary: (Net of taxes) USD $62,692.00 + post adjustment Post Adjustment: 54.1% of the above figure(s).  This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.     ADDITIONAL INFORMATION   This vacancy notice may be used to fill other similar positions at the same grade level. Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual. For information on PAHO please visit: http://www.paho.org PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct. PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution. PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy. Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. All applicants are required to complete an on-line profile to be considered for this post.  Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post.  The post description is the official documentation for organization purposes.                 ______________________________________________________________________   This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).   - For Swiss nationals who are invited to an interview or assessment center: - Please let us know so that we can inform our HR partners from the respective organisation and the Swiss Government: recruitment@cinfo.ch - Benefit from free interview preparation by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). Interested in a career with multilateral institutions? Read more:  [Working with the United Nations](https://www.cinfo.ch/en/un-ifi-careers/working-united-nations)[Working with International Financial Institutions](https://www.cinfo.ch/en/ifi)[For Swiss nationals](https://www.cinfo.ch/en/swiss-to-mo)  ______________________________________________________________________ .

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13/06/2022 - 01/07/2022

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