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Associate, IT Web Lead

United Kingdom, England, London - European Bank for Reconstruction & Development
Nonprofit/Community/Social Services
Other

  Purpose of Job   The Associate, Software Developer is responsible for design and implementation, support and maintenance of the Bank's applications and analytic tools, supporting Banking, Treasury, Risk, Finance, Corporate and other teams in the execution of their business processes.   The role includes leading all aspects of the enhancement, maintenance and support of multiple business applications and associated initiatives which are based on enterprise development platforms and related frameworks, often involving collaboration with internal application owners and other members of staff to deliver changes using Agile principles, supporting complex and dynamic business requirements. The role involves applying both business and technical expertise to deliver customer focused support and development services, potentially in a DevOps pipeline with Continuous Integration and Continuous Deployment (CI/CD), but also facilitating manual deployment for legacy applications where necessary.   The individual will be expected to adhere to the core principles of the IT department, these include, but are not limited to - putting our users first; delivering technology that is useful, elegant and reliable;  knowledgeable and engaging about both technology and our business; reliable and effective in both provision and execution; innovative and inquisitive; integral to the success of the Bank     Background:   The role combines extensive technical knowledge and application expertise to deliver functional and technical support for the users of the applications within the Bank, supporting business processes involving internal clients. The role entails acting as the subject matter expert on these systems within IT, providing system and process improvement related to evolving business needs and strategic goals, interacting closely with internal stakeholders and system user groups, and providing support and assistance with issue resolution. The bank is transitioning from a predominately waterfall approach to software delivery to a more Agile one and hence the individual applying for this role should be familiar with common Agile methodologies, specifically Scrum and Kanban     Facts and Scale   - IT Subject Matter Expert and responsibility for design and development of highly complex applications associated with EBRD specific IFI banking, treasury, risk and finance functions as well as corporate services: Scale 10+ - Provide development and support services to the Bank's user base of staff (HQ and ROs): Scale 2000+ - Participate in delivery of small and medium sized feature requests: Scale up to 15 per system annually. - Participate as a team member in a cross functional team, following Agile principles; where responsibility for the end to end process is expected and quality is at the heart of everything we do. - Deputise for line manager on an ad-hoc basis. - No direct management responsibility, but responsibility to oversee and monitor third party suppliers     Accountabilities and Responsibilities   - Deliver working software in line with agreed quality and risk standards - Maintain expected service levels of the key applications you support and maintain - To adhere to, develop and enhance the working practices, standards, processes and practices in and out with your team. - Contribute to and improve the community of practice that you belong to - To follow standard development working practices e.g. - Participate in all the daily and weekly ceremonies in your team - Test driven development, Behaviour driven development, Test Automation, Secure by design - Work with users from business teams and Product Owner, as appropriate, to understand user needs and develop appropriately innovative and practical solutions. - Estimate and plan with your team colleagues, such as, Business Analyst (BA), Quality Assurer (QA), developers. - Work closely with Architects, Business Analysts (BA), Quality Assurers (QA) and other developers to build or enhance systems. - To liaise with members of the Infrastructure and Operations team, as necessary to ensure consistent implementation of features into a test and production environment, either via associated DevOps tooling, or manually as appropriate. - Delivering operational delivery automation and continuous improvement in conjunction with DevOps suppliers and IT Operations. - Adhere to and support audit, control and risk activities on behalf of the Bank - Helping your team to succeed at all times and continuously improve - Working in technologies beyond your core disciplines as required by strategic and project demands - Motivate self and others to continually reflect and adapt to improve quality and delivery cadence - Mentor and develop other developers in your team whether staff, contract or third party. - Participate in the technical development programme in order to ensure that system changes, patches, enhancements and developments are sound, support the Bank's operational priorities and are conducted according to the Bank's and IT's procedures. - Provide production support coverage of business application responsible incidents as required. - Helping others, by undertaking general tasks not related to your core discipline if required     Knowledge Skills and Experience   - Experience of delivering software in a formal system using source control management and controlled gates with relevant artefacts to support design, quality and support. - Being persistent and resilient - Possesses strong investigative and analytical qualities - Experience delivering test automation or frameworks - Excellent communicator in English - both written and verbal. - A team player with a positive and constructive attitude towards work and colleagues. - A diligent and conscientious approach to completing work on time and to an agreed, acceptable level of quality is required - Educated to degree level or equivalent industry experience and it is desirable to have has an appropriate certification relating to the technical specialism that the role requires. 3.4 Product services ? Web developer - Experience designing and developing CMS based web sites (Oracle WebCenter Sites essential) - Broad knowledge of web-design practices - Experience working in a front end development team coding (X)HTML/CSS websites - Developing cross-browser and cross- platform compatible solutions - Experience in responsive design - Experience of broad range of development languages and technologies: JEE, Java, JavaScript. JSP, Ajax and jQuery - REST, JSON and SOAP Webservice Integration - RSS - Google Maps API - Oracle database development experience - Application servers ? Jboss/Tomcat - Web Servers ? Apache, IIS - Unix/Solaris/Linux - Understanding of search technologies, preferably Solr - Knowledge and experience of SEO and web accessibility would be an advantage Challenges: - Combining broad finance business knowledge with in depth technical skills in order to understand the nature of issues and resolve these satisfactorily. - The role has to balance multi-departmental priorities to maintain daily operational requirements. - The role has to combine a high degree of business expertise and common market practices with IT technical skills, with ability to use these to address EBRD specific requirements. - The role requires collaborative skills to work in parallel with different IT teams to deliver cross system solutions to meet business requirements. Diversity is one of the Bank's core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working.     ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:  - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.   Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________  

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15/01/2021 - 28/01/2021

Info System Analyst & IRIS Supp - P2

Senegal, Dakar, Dakar - United Nations Development Programme
Nonprofit/Community/Social Services
Other

  Background   The General Assembly resolution 72/279 of 31 May 2018 endorsed the Secretary Generals's proposal to de-link the Resident Coordinator (RC) function from UNDP to ensure impartiality and enhanced leadership of the UNDS. As a result, the UNDP Resident Representative (RR) function has become a full-time function, exercising leadership over UNDP programmes and resources which will no longer be under the managerial nor legal responsibility of the RC. The UN RC system, including UN Development Coordination Office (UN DCO) and Regional Coordination Secretariats became an independent entity under the leadership of the Executive Office of the Secretary General (EOSG) and is be part of the UN Secretariat.  Similarly, the UN RC system capacities are meant to be enhanced at the country level.  In this respect, it has been agreed between UNDP and the UN Secretariat that UNDP will be the primary service provider to the RC system across the world under the MoU signed in 2019, amended and restated in 2020.  The governance of the MOU will be between UNDP/BMS and the UN DCO.  IRIS Systems and Products  UNRCS Service Portal  UNRCS Service portal is a dedicated application aimed to facilitate UNDP's service provision to the RC System. The Portal is a UNDP initiative to facilitate the implementation of the Memorandum of Understanding between the United Nations and UNDP on the provision of services to the UNRCS (MOU/SLA). The Portal serves as a single point of entry for the Resident Coordinator Offices (RCO) to interact with UNDP Country Offices globally. The application is used in 131 countries.  Business Operations Strategy (BOS)  In December 2017 the UN Secretary-General (SG) issued a proposal to reposition the United Nations Development System. For business operations, the SG included a requirement for all UNCTs to comply with an improved Business Operations Strategies (BOS) by 2021.  The BOS is a results-based framework that focuses on joint business operations to eliminate duplication, leverage the common bargaining power of the UN and maximizing economies of scale. It is facilitated by the principle of mutual recognition and it constitutes a reliable evidence-based foundation for the establishment of common back offices. The BOS application supports the country office BOS teams to develop a common approach and methodology to ensure process efficiency and effectiveness. Ethics Apps The UNDP Ethics Office promotes an ethical organizational culture based on UN's core values of integrity, professionalism and respect for diversity, and the values outlined in the Code of Ethics for UN Personnel which include independence, loyalty, impartiality, integrity, accountability and respect for human rights. The Ethics App is an online platform for staff to submit requests for outside office activity approval. The request is created by staff and submitted to the Ethics Office for review and recommendation; and OHR for subsequent approval.     Duties and Responsibilities   Under the responsibility of the Deputy Resident Representative Operations, the selected candidate is responsible for providing technical and global user support on time as outlined below: - Provide technical assistance and coordination of technical assistance, policy development and programme support on stabilization for Country Offices and Regional Organizations - Overall maintenance of the IRIS Applications and ensure all application are functioning accordingly to the service level agreement. - Review and resolve all technical queries and bugs fixes in a timely manner.  - Support the team in identifying opportunities, converting business processes into a web-based solution. - Lead the team in translating business and system requirements, liaise with vendors to ensure timely implementation of features, update, and upgrades. - Take a leadership role, coordinated and ensure design, testing, and launching of new features in coordination with business owners. IRIS Systems portal focal person is responsible for design, testing, administration and dissemination of dynamic information on PowerBi dashboards: - Responsible to design, management IRIS platform reports and dashboards. - Responsible for the management of datasets, synchronization and integrity. - Liaise with business owners, leads to the identification of requirements for the design, and development of dashboards and reports to share information with various stakeholders. - Act as the administrator for the various dashboards, ensuring effective user access control and management. - Responsible for the provisioning and management of user profiles, troubleshooting, and escalation to the vendor. - Communicate continuing changes and updates in business processes related to tools to the project manager promptly. As IRIS focal point, act as team leading, attend regular meetings with business process owners and vendors: - Ensure timely communication to the business owners on scheduled maintenance, downtime or expected system unavailability. - Full participation team meeting, lead in sprints and or workshops and provide optimal solutions. - Work independently on design, develop, test and submit error-free solutions.  - Provide timely tier 3 support, support train colleagues in the team and share lessons learned after every sprint.     Competencies   Core: Innovation - Ability to make new and useful ideas work - Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations Leadership - Ability to persuade others to follow - Level 2: Proactively identifies new opportunities and challenges People Management - Ability to improve performance and satisfaction - Level 2: Takes ownership of responsibilities Communication - Ability to listen, adapt, persuade and transform - Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity Delivery - Ability to get things done while exercising good judgement - Level 2: Meets goals and timelines for delivery of products or services;        Other competencies: - Demonstrate strong knowledge in UN System Business Operations strategy (BOS) experience  - Strong knowledge in systems innovation, business process analysis and re-engineering  - Excellent interpersonal skills and ability to empathize with the various organizational mandates and cultures of the UN system. - Demonstrated ability to work as part of a dynamic, multi-cultural team     Required Skills and Experience   Education: - Master's Degree in System Development, management information systems or equivalent is required. Experience: - Relevant educational background in Cloud Platform (Azure) system development, deployment and administration. - Over 2 years of relevant experiences in business process modelling, re-engineering, systems development, coding, and testing. - Experience developer in WebDev; WinDev; WinDev mobile; Visual Studio; Dreamweaver and PowerBI. - Prior experience designing database using data sets from different platforms  Language Requirements: - Fluency in written and spoken English and French.       ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:  - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.   Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________    

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14/01/2021 - 27/01/2021

Technical Officer - P3

Denmark, Copenhagen city, Copenhagen - World Health Organization
Nonprofit/Community/Social Services
Other

Objectives of the Programme and of the immediate Strategic Objective: The Division of Country Health Policies and Systems (CPS) assists countries in the Region with the design and implementation of appropriate health policies and systems to strengthen universal health coverage. It works to strengthen data-driven, evidence-informed, contextually tailored health policy development and implementation at national, regional and local levels, taking an inclusive approach across the life course. The Division advocates strengthening of public health leadership, focusing on implementing policies that are people centred, promote health, prevent illness, and address the social and economic determinants of health, while fostering leadership on equity, human rights and gender mainstreaming in health. It focuses on building capacity for health systems innovation to enable the sustainable delivery of high-quality primary health and community services that are effectively linked to hospitals, and mental health, public health and social care services. To do so, CPS supports country efforts to facilitate access so as to leave nobody behind, to improve financial protection, to strengthen the health workforce, to increase access to affordable medicines and technologies, and to promote the uptake and implementation of digital technology.   The Data, Metrics and Analytics (DMA) unit will be responsible for data collection, collation, analysis, presentation and dissemination. It will monitor and measure progress in achieving the SDGs and the triple billion goals whilst developing and implementing a measurement framework for the EPW. It will provide strategic direction, technical assistance and tailored support to countries to strengthen their capacity to be able to generate timely, credible, reliable and actionable data. The priority will be to strengthen health information systems in non-EU countries. The unit will engage with experts and partners both within and outside the Region to harness synergies, reduce data collection burden and fill important data gaps. It will seek to develop new approaches and methodologies including the use of big data to complement traditional methods for timely measurement and monitoring of health status and health system performance. The unit will oversee routine health monitoring activities as well as support technical units in developing new data collection initiatives. It will also be responsible for ensuring timely and effective dissemination of health statistics to serve as a basis for planning and prioritization of activities in countries.   Summary of Assigned Duties:   The incumbent will manage the process of identifying data and information to be integrated into the Data Warehouse (DW) and presented on the Health Information Gateway and implement new functional requirements for the Gateway and other data presentation tools and their implementation, contributing to the definition of new ways of sharing data.  Key duties:   - Supports the Regional Adviser DMA in the organization of the work of Gateway and in planning and coordination of the content management and software development; - Analyses, selects and quality assures data sources, datasets and content to be published into the new data warehouse, and manages their import into the platform and operates the Gateway managing the updating and generation of content for the Gateway; liaises with technical units in presentation of their information on the Gateway; - Collects, documents and facilitates definitions of new requirements (content and functionality) for the Gateway and the data warehouse, and any new related applications, such as advanced data query tools and mobile apps; manages and implements the data and information quality assurance selected for publication in the data warehouse; - Defines data visualization tools and information presentation methods on the Gateway and actively promotes health information products internally, with countries and with external partners; - Manages implementation of novel data presentation and syndication tools (RSS feeds, mobile applications, interactive infographics and visualizations); conceptualizes, defines and implements novel web- and mobile-device- based information delivery tools and supports definition of EURO architecture on information (flows, metadata, reference data), information systems (technologies, development standards, infrastructure, interconnectivity principles), and related standards on operational and implementation levels of work in these areas; - Performs other duties as assigned.   Competencies: 1) Teamwork 2) Respecting and promoting individual and cultural differences 3) Communication 4) Ensuring effective use of resources 5) Building and promoting partnerships across the Organization and beyond     Functional Knowledge and Skills: - Data Management (data collection & processing. Quantitative: statistics, indicator calculation, surveys. Qualitative: health information). - Measurement of public health, health systems, health system performance. - Agile software development (building websites/tools) & IT infrastructure (servers). - Programming/software experience with API (application programming interface), JSON, GIS (geographic information systems), ETL (extract, transform, load), R, and Data Warehouses. - Innovative mindset to advance technical capabilities of the Gateway, increasing utility of data. - Ability to identify and manage one's own emotions, as well as helping others to do the same. - Ability to work comfortably in a fast-paced environment.   Educational Qualifications:  Essential: University degree (Bachelor's level) in informatics/computer science.   Desirable: University degree (Master's level) in any of the above fields.    Experience: Essential: At least 5 years of professional experience in management and use of data within the national Health Information System or with collection and analysis of health information at international level, working with large and complex data sets.   Desirable: Experience with managing data collections in health. Experience with managing web sites with health information. Experience in use and promotion of health data and information to various audiences. Relevant experience within WHO, the United Nations or other international organizations.   Languages: Fluency in English and Russian required. Working/intermediate knowledge of French or German an asset.    REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 59,151 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3135 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.     ADDITIONAL INFORMATION   - This vacancy notice may be used to fill other similar positions at the same grade level  - Only candidates under serious consideration will be contacted.  - A written test may be used as a form of screening.  - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.  - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.  - For information on WHO's operations please visit: http://www.who.int.  - WHO is committed to workforce diversity.  - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.  - WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. - Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. - For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220./ul>        ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ____________________________________________________________________________________ 

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12/01/2021 - 01/02/2021

Technical Officer - P2

Denmark, Copenhagen city, Copenhagen - World Health Organization
Nonprofit/Community/Social Services
Other

Objectives of the Programme and of the immediate Strategic Objective: The Division of Country Health Policies and Systems (CPS) assists countries in the Region with the design and implementation of appropriate health policies and systems to strengthen universal health coverage. It works to strengthen data-driven, evidence-informed, contextually tailored health policy development and implementation at national, regional and local levels, taking an inclusive approach across the life course. The Division advocates strengthening of public health leadership, focusing on implementing policies that are people centred, promote health, prevent illness, and address the social and economic determinants of health, while fostering leadership on equity, human rights and gender mainstreaming in health. It focuses on building capacity for health systems innovation to enable the sustainable delivery of high-quality primary health and community services that are effectively linked to hospitals, and mental health, public health and social care services. To do so, CPS supports country efforts to facilitate access so as to leave nobody behind, to improve financial protection, to strengthen the health workforce, to increase access to affordable medicines and technologies, and to promote the uptake and implementation of digital technology.   The Digital Health Flagship (DHF) initiative provides technical and policy guidance and expertise on the safety and efficacy of digital health solutions; and preserving health equity, gender equality, equity and human rights as core values in their deployment. As set out in the EPW, through its work at Regional level the flagship will finalise the European Roadmap for Digitalization of Health Systems, develop a European health data governance framework through a European Health Data Governance Charter and review the use, gaps and efficacy of digital health solutions deployed in response to the COVID-19 crisis. Through its work it will support countries to leverage the use of digital technologies for improving the interface between people and health services; for improving health system performance; and for strengthening critical public health functions including disease surveillance, early warning and risk assessment.   Summary of Assigned Duties:   The purpose of the position is to support the implementation and delivery of the Digital Health Flagship (MHF) through policy analysis, assisting with development of technical guidance on digital health and supporting the development of products and activities in the area of digital health.   Key duties:   - Analyse data on digital health by country and regionally and contribute to the drafting of reports and information products; - Support the conduction of national digital health assessments and provide feedback to Member States on best-practice design of digital health systems and services (on the basis of the European Roadmap for Digitalization of Health Systems); - Analyse national digital health strategy, policy and legislation and producing design recommendations to Member States - Plan activities with Member States, partners and NGOs aimed at increasing digital health literacy, also among the health workforce; - Support the organisation of national policy dialogues on digital health;  - Support development of regional materials on digital health for public relations and engagement (conferences, speeches, social media, communications website management etc.); - Perform other duties as assigned.   Competencies: 1) Teamwork 2) Respecting and promoting individual and cultural differences 3) Communication 4) Moving forward in a changing environment 5) Producing Results   Functional Knowledge and Skills: - Demonstrated knowledge of digital health in health systems and public health - Ability to communicate and engage with experts and stakeholders from different fields, including policy-makers, researchers and the civil society.  - Strong analytical, research and report writing skills. - Project management knowledge and skills. - Ability to identify and manage one's own emotions, as well as helping others do the same. - Ability to work comfortably in a fast-paced environment.   Educational Qualifications:  Essential: University degree (Bachelor's level) information technology.   Desirable: University degree (Master's level) in digital health.   Experience: Essential: At least 2 years of professional experience in the implementation of information technology within health systems at country level.   Desirable: Relevant experience within WHO, the United Nations or other international organizations.   Languages: Fluency in English required. Working/intermediate knowledge of either Russian, French or German an asset.    REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 47,895 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1437 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children. ADDITIONAL INFORMATION   - This vacancy notice may be used to fill other similar positions at the same grade level - Only candidates under serious consideration will be contacted. - A written test may be used as a form of screening. - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. - Staff members in other duty stations are encouraged to apply. - For information on WHO's operations please visit: http://www.who.int. - WHO is committed to workforce diversity. - WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice. - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. - Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. - *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.      ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ____________________________________________________________________________________ 

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12/01/2021 - 01/02/2021

Principal, Software Delivery Team Lead

United Kingdom, England, London - European Bank for Reconstruction & Development
Nonprofit/Community/Social Services
Other

The purpose of Job   The Principal, Team Lead is responsible for the support, maintenance and development services for all applications, systems and services that their team supports for the Bank.  The Team Lead manages a team of technical and functional specialists, liaising with other IT experts, users and managers in the Bank to address operational challenges, respond to evolving business needs and ensuring that strategic goals are met.     Background   The Principal, Team Lead is responsible for the support, maintenance and development services for all applications, systems and services that their team supports for the Bank.  The Team Lead manages a team of technical and functional specialists, liaising with other IT experts, users and managers in the Bank to address operational challenges, respond to evolving business needs and ensuring that strategic goals are met.     Facts and Scale   - Management of up to six staff in the team. - Responsible for the support, development and maintenance of the Bank's systems, which are operationally critical. - Works with staff at all levels across the bank to understand their issues, requirements, priorities and delivers on these priorities to increase and return value to the key Bank stakeholders. - Manages and has oversight of Third party software providers, IT contractors and consultants. - Manages and prioritises the issue log of 80-100 issues   Accountabilities and Responsibilities:   - Recruits, motivates, trains and develops staff within agreed policies and practices to maintain an effective workplace capable of meeting its objectives. - Ensures systems are resilient, fit for purpose and meets evolving business requirements.  - Manages and administrates the development programme to ensure that functional system changes/fixes, enhancements and developments are sound, support the Bank's operational priorities and are conducted according to the Bank's and Application and Integration team's procedures - Works with the business to proactively identify and manage their backlog of queries, defects, issues, enhancements, upgrades and projects. - Manages the business backlog and guides them on prioritisation, estimating and team capacity to deliver. - Works with external stakeholders (consultancy firms, software vendors, service providers, etc.) to ensure that functional deliverables are progressed optimally, timely and to the level of quality expected by the Bank. - When appropriate, on-boards and motivates third parties within agreed policies and practices to maintain an effective and efficient workplace capable of meeting its objectives. - Is responsible for ensuring key agile working practices are adopted and adhered to, such as ? - Arranges daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process - Managing the Agile process with the coordination of team - Facilitating daily stand-ups, planning, demo and retrospective meetings. - Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc. - Forecasting how long work will take based on Lean Agile metrics - Expert in estimation and planning and knows how to create useful, reliable and practical plans for software development projects. - Assists the Associate Director, to define the strategic direction of the function in order to drive forward change and to best support the Bank's mission and strategic objectives - Advises Project Steering Committees and run User groups ensuring stakeholders and sponsors are kept up to date - Directly accountable for the engagement and effective overall management of staff including recruitment, compensation (as agreed with the Head of Department, if applicable), performance management, coaching and development. - Champion and role model the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times. - Ensure that the ongoing internal controls are completed satisfactorily and evidence retained.  All audit points will be remediated within agreed timescales. - Deputises for the Associate Director, as required to ensure the smooth running of the team.   Knowledge//Skills/Education and Responsibilities   Education & Qualifications: - Bachelor's degree or equivalent experience in the area of expertise.   Knowledge & Experience: - Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc - Understand the fundamentals of iterative and incremental development - Strong knowledge of Agile methodologies, theory, rules and practices, like: Scrum, Kanban, Crystal, FDD, XP, etc. - Solid experience knowledge of software development processes and procedures - Experience of Agile techniques, such as, User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games. - Ability to take and understand the commitment to deliver the product on time. - Know about the value of metrics and incremental delivery - Knowledge about tasks, backlog tracking, burndown metrics, velocity, user stories etc. - Familiar with common development practices, Service oriented environments, and Agile practices - Experience in successful application deliveries, system implementations / upgrades. - Experience of delivering software in a formal regime using source control management and controlled gates with relevant artefacts to support design, quality and support. - Experience of working in a mid-sized corporate environment, successfully aligning solutions appropriately with wider roadmaps, architecture and other initiatives - Experience as a collaborative leader - Ability to hold team members accountable via appropriate empowerment, set clear performance standards, resolve performance issues, keep team engaged and on task - Demonstrable evidence of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. - Evidence of building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on continuous improvement and problem solving. - Experience managing teams and systems implementations across different technologies - Experience working with financial services   Skills: - Professional Expertise ? ability to make effective and appropriate use of functional knowledge and technical skills - Strong analytical and problem solving skills - Excellent written and verbal communication skills with the ability to communicate appropriate, concise and accurate information. - Excellent interpersonal skills, in particular, service orientation and people empathy. - Ability to influence internal and external stakeholders - Fluency in written and spoken English. - Ability to operate sensitively and effectively in a multicul tural environment.   Challenges - Combining broad finance business knowledge with in depth technical skills in order to understand the nature of issues and resolve these satisfactorily. - The role has to balance multi-departmental priorities to maintain daily operational requirements. - The role has to combine a high degree of business expertise and common market practices with IT technical skills, with ability to use these to address EBRD specific requirements. - The role requires collaborative skills to work in parallel with different IT teams to deliver cross system solutions to meet business requirements.   Specialisms    Treasury and Finance - Working with and managing Developers and associated technologies aligned to Treasury and Finance systems - Extensive technical knowledge / functional experience of EBRD Treasury and Finance systems (Summit, Fusion Risk, Numerix Cross Asset XL, SWIFT,  AccessPay, RightClick TMS and Deploy) - Functional experience of related infrastructure components  (RHEL, Windows Server, BMC Control-M, Oracle / MS SQL Server). - Significant functional and industry specific experience and expertise with a strong understanding of treasury and banking transaction processing.  - Extensive experience of technically and functionally supporting Treasury and payment systems. - Comprehensive understanding of the Software Development Life Cycle, programming experience (SQL, SAP ABAP, C++/C#), knowledge of development tools (Microsoft Visual Studio) and CI/CD tools (Jenkins, BitBucket, Pipelines)   Please note that CCTs, Interns and applicants working directly for a Board office can only apply for jobs advertised via the external careers website.     ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________

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11/01/2021 - 13/01/2021

Principal Corporate

United Kingdom, England, London - European Bank for Reconstruction & Development
Nonprofit/Community/Social Services
Other

Purpose of Job   The Principal, PODD Corporate is responsible for the provision of high quality and consistent professional advice on all aspects of PODD procurement to non-Banking departments of the Bank. The role develops and maintains effective relationships and communication with key stakeholders and guides / advises more junior team members to ensure appropriate and high quality service delivery.   Background   PODD provides the Bank's staff with services in all areas of the Bank, HQ and ROs related to procurement for the daily operation of the Bank as well as the consultancy services required to provide critical expertise in delivering the Bank's mandate.  PODD is required to ensure the continuing optimal efficiency, cost effectiveness and timely completion of procurement processes to support the Bank in the most efficient use of available funding and high quality delivery of its mandate.  Protecting the Bank's reputation as counterparty, PODD must deliver while meeting the requirements of transparency, fairness and accountability in the entire procurement and contract implementation processes. PODD adds value through appropriate, timely and effective procurement and through active contract / supplier management and an ongoing assessment of value for money, working closely with internal clients to deliver a continuous improvement approach to procurement and supplier management activities, and maintain up-to-date market knowledge in order to respond to both new requirements and to identify opportunities for enhanced value for money. PODD works with PPAD to ensure a common approach is taken by the Bank to procurement undertaken by the Bank's clients and for the Bank's own requirements   Facts and Scale   The average estimated value of the Bank's procurement managed by PODD is approximately £260 million through approximately 3,400 contracts.  Of this £230 million and over 1,800 contracts are managed directly by the PODD, with the remainder delegated to agreed business units. - The average estimated value of the Bank's procurement managed by PODD Corporate Team is approximately £120 million through approximately 990 contracts. No direct reports - No budget responsibility   Accountabilities and Responsibilities   The average estimated value of the Bank's procurement managed by PODD is approximately £260 million through approximately 3,400 contracts.  Of this £230 million and over 1,800 contracts are managed directly by the PODD, with the remainder delegated to agreed business units. - The average estimated value of the Bank's procurement managed by PODD Corporate Team is approximately £120 million through approximately 990 contracts. No direct reports - No budget responsibility   Knowledge, Skills, Experience, Qualifications   - Chartered Institute of Purchasing and Supply qualified or equivalent. - Proven capability and experience across the following categories: Professional Services, IT Services, IT Hardware & IT Software, Networking and Telecommunications. - Experience in contract matters, including negotiation and contract award of consultancy services in an international environment and ability to lead negotiations and make judgement calls; - Experienced manager of complex procurement projects and the development of procurement strategies; - Sound background in the development and implementation of effective procurement processes in collaboration with key stakeholders. - Experience of and expertise in the development of market and expenditure analyses, making recommendations to management and implementing associated projects; and - Experience of proactive engagement in on-going change management programmes. - Excellent and proven  internal and external stakeholder engagement skills; - Good knowledge of contract law; - Excellent skills in organising, scheduling, planning and co-ordinating work with a high degree of initiative and judgement, reliability, resourcefulness and flexibility to perform a variety of tasks and set priorities; - Numeric and Concern for Accuracy ? proven numeric ability with the capacity to ensure a high degree of accuracy and quality in work delivered is essential; - Results Orientation ? self-motivated individual able to set goals and priorities with a good sense of time management and the ability to re-organise workload when faced with changing priorities; - Communication Skills ? ability to communicate confidently and assertively at all levels, both in written and verbal formats.  Proven report writing and drafting skills as well as a pleasant and efficient telephone manner; - Interpersonal Skills ­? able to understand, respect and respond appropriately using tact, patience and diplomacy to other people's behaviour, concerns and motives.  Ability to handle confidential and sensitive issues with discretion; - Team Player ? committed to supporting the achievements of the Unit's mission and objectives. The ability to build effective, cooperative relationships with immediate team members to foster an efficient approach; - Autonomy? experience of working independently and scheduling own work - Displaying initiative   Diversity is one of the Bank's core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working.     ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________

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11/01/2021 - 20/01/2021

Technical Officer, Data and Operations - P3

Congo, Brazzaville, Brazzaville - World Health Organization
Nonprofit/Community/Social Services
Other

OBJECTIVES OF THE PROGRAMME The overall objective of the Planning, Budgeting, Monitoring and Evaluation (PBM) Unit is to lead the organization's processes and capacity building in the planning, implementation, evaluation and reporting of result-based and integrated programme management toward achievement of African countries' health and development goals. The PBM Unit leads the regional process for the development of the programme budget and associated work plans; guides and supports all offices in efficient activity and budget implementation; facilitates the Program Budget allocations; and supports performance monitoring, and assessment within WHO global review processes, ensuring strict adherence to organizational guidelines and standards. The PBM Unit also leads or contributes to programmatic and thematic evaluations at the regional, inter-country and country level   PURPOSE OF THE POSITION With the context of the DPM Cluster, the purpose of the Technical Officer-Data and Operations is to facilitate the implementation, monitoring, evaluation and reporting of the Program Budget and associated workplans through the design and execution of databases, tools, utilities, and reports as well as guidance, training and support to all budget centres in the technical aspects of using GSM for performance assessment, budget and workplan implementation.  The incumbent also extracts, organizes and consolidates relevant data for the generation of mandatory performance and assessment reports, as well as other reports for the daily management of budget and work plan implementation.   DESCRIPTION OF DUTIES Under the direct supervision of the PBM Coordinator, and the overall guidance of the Director Programme Management (DPM), the incumbent is responsible for, but not necessarily limited to the following duties: - Extract, organize and consolidate relevant data for the generation of mandatory performance and assessment reports namely Semi-Annual Monitoring (SAM), Mid-Term Review (MTR) and End of Biennium Assessment (EoB), as well as other reports for the daily management of budget and work plan implementation; - Design and develop user-friendly tools/utilities to facilitate the identification of priorities for both the strategic and operational planning processes, and for monitoring programmatic and financial implementation performance; - Train and support designated staff members and provide ongoing assistance in utilizing these tools/utilities in the Region; - Develop and manage planning elements and budget databases for the Region; - Facilitate the creation of result hierarchies and work plans in GSM and implement Organization structure changes in GSM to facilitate operational planning; - Facilitate the preparation and availability of baseline figures, to be aligned with the Programme budget structure for Budget Centres; - Manage the approval hierarchy and staff assignments to Project Roles for uninterrupted approval workflow in GSM, ensuring alignment with Regional Delegation of Authority. Verify and adjust assigned GSM responsibilities throughout the Region as appropriate; - Facilitate the establishment of work plan review mechanisms to assess quality and compliance with operational planning guidelines; - Facilitate and conduct data collection, consolidation, data analysis & reporting, as appropriate; - Support the development of AFRO's contribution to the WHO Proposed Programme Budget as well as official reports to Governing Bodies on the Programme Budget and status of implementation; - Provide effective and timely support on issue resolution to users of these modules, following established service desk procedures; escalate unresolved issues with the Global Service Desk and monitor for timely issue resolution; - Monitor and fine-tune the performance of existing budget, programme planning and work plan management databases, ensuring the integrity of all production databases; - In collaboration with ITM, design, implement and administer other applications or databases required to support WHO programme planning, monitoring and reporting in the Region; - Act as GSM last level of help-desk support for queries outside of PBM, such as, procurement, HR and travel, providing solutions and explanations; - Contribute to resource mobilization for the work of the Unit;  - Perform other related responsibilities as assigned, including replacing and backstopping for others as required.     REQUIRED QUALIFICATIONS   Education Essential: University degree in Computer Science, Information Management, or Management Information Systems. Desirable:   Experience Essential: A minimum of five (5) years of professional experience working experience in database management, use of spreadsheet applications, and software development; with a minimum of three (3) years inclusive in the United Nations agencies   Desirable: A minimum of three (3) years of relevant professional experience in ERP systems and other related applications such as UPK and Work planner with United Nations agencies.   Skills - Advanced knowledge of computer programming languages, relational database design, development and administration and database management; - Knowledge of ERP systems and other related applications such as UPK and Work planner; - Knowledge of the principles, techniques and practices of strategic and operational planning and budgeting, - Proven ability to respond positively to change, identify client's needs and propose alternative workable solutions. Working level of computer literacy with proven ability to use standard office software packages, including eHealth tools.   WHO Competencies - Promoting Innovation and Organizational Learning - Ensuring Effective Use of Resources - Moving Forward in a Changing Environment - Teamwork - Respecting and promoting individual and cultural differences   Use of Language Skills Essential: Excellent knowledge of English or French. Desirable: Working knowledge of English or French.   REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3251 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.   ADDITIONAL INFORMATION - This vacancy notice may be used to fill other similar positions at the same grade level - Only candidates under serious consideration will be contacted. - A written test may be used as a form of screening. - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. - Staff members in other duty stations are encouraged to apply. - For information on WHO's operations please visit: http://www.who.int. - WHO is committed to workforce diversity. - WHO's workforce adheres to [the WHO Values Charter](https://www.who.int/about/who-we-are/our-values) and is committed to put the WHO Values into practice. - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. - Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.         ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ________________________________________________________________________

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06/01/2021 - 26/01/2021

Statistics & Monitoring Officer (Child Mortality) - P2

United States of America, New York, New York City - UNICEF
Nonprofit/Community/Social Services
Other

  UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.   For every child, results Data & Analytics Section (D&A) is located within the Division of Data Analysis Planning and Monitoring (DAPM) at UNICEF's New York headquarters. D&A is the hub of UNICEF's technical guidance, quality assurance and technical data architecture for programme work on data across the organization. D&A provides leadership, strategic and normative guidance and technical support to UNICEF's work on generating evidence on the situation of children by supporting the collection, analysis, understanding and use of robust data and statistics, programme data, data science, big data analytics and data literacy.   How can you make a difference? The Statistics & Monitoring Officer, Child Mortality will work within the Data Analysis and Innovation Unit to support the statistical, monitoring and reporting work in the areas of child mortality.  The primary function of this post is to update and optimize the global mortality databases by age and other disaggregation's, support the estimation of mortality indicators for children and adolescent as well as the country consultation process, to assist with analysis of mortality indicators. The post function includes provision of supports to coordination and facilitation of the UN IGME meetings and of its Technical Advisory Group. In addition, the post includes preparing for reports on child mortality under the supervision of the Statistics Specialist in the Data and Analytics Section, DAPM.     Key functions, accountabilities and related duties/tasks       1. Data compilation, quality assessment and estimation of mortality. The incumbent will ensure a particular focus in the following - Conduct UNICEF global, regional and country level data compilation mainly at the outcome/impact levels of relevant indicators. - Conduct quality assessment on mortality data and relevant data. - Support child mortality estimation work to generate reliable estimates for monitoring child survival goals. - Support methodological work on estimation and relevant areas      2. Data analysis and report - Carry out data analysis to be included in inter-agency reports, UNICEF flagship publications, other relevant reports, as well as peer reviewed journal articles. - Respond to ad hoc requests for data analysis - Support report preparation and production - Data dissemination and advocacy - Support updating of relevant UNICEF-related website pages for mortality related indicators. - Support innovative ways to best serve UNICEF's in-house mortality data and information that is needed at country, regional and global levels. - Support dissemination of data, estimates and other products to maximize the use for advocacy, programming and planning purpose. - Capacity development and country support - Contribute to the capacity development of countries to monitor mortality indicators. The incumbent will support the development of training materials (and presentations), support the organization of regional workshops, and providing technical support as applicable. - Contribute to developing the capacity within the organization for evidence-based policy, planning, programming and advocacy by developing/presenting materials on mortality data.     To qualify as an advocate for every child you will have?   - A university degree in demography, statistics or relevant areas. - At least 2 years of professional experience at national and international levels in demography and specifically child mortality estimation and demographic modeling or other relevant fields. - Previous experience at the national and international levels in data analysis, data collection, measurement and other areas of applied statistics, data analysis, interpretation and use. - Expertise in the analysis of household survey data, data obtained from population censuses, from administrative records and other sources. - Experience writing technical reports and/or peer reviewed journal articles. - Advanced skills and proven experience in working with statistical programming (R), and strong computer skills including Microsoft Office (Word, Excel, PowerPoint), data bases (Access), and other statistical analysis software (SPSS, Stata). Please indicate your proficiency level of these programs in the CV. - Fluency in English is required. Fluency in another UN language is an asset.     For every Child, you demonstrate... UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results. The functional competencies required for this post are... - Analyzing  - Applying Technical Expertise  - Planning and Organizing - Coping with Pressure and Setbacks  View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.   Remarks: Only shortlisted candidates will be contacted and advance to the next stage of the selection process.       ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:  - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.   Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________  

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06/01/2021 - 19/01/2021

Senior Development Engineer - P4

Italy, Lazio, Rome - international fund for agricultural development ifad
Nonprofit/Community/Social Services
Other

Organizational context   The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase agricultural productivity and raise rural incomes, and  advocates at the local, national and international level for policies that contribute to rural transformation.   Post's organizational accountability   Senior Information and Communications Technology (ICT) Specialists at this level are senior specialists assigned leadership and management of technology design, development and maintenance work that involves interface with users and coordination of other ICT specialists. The accountabilities / key results include:    - ICT Practice Leader  - ICT Business Partner  - ICT Management  - Agent of Change    Senior ICT Specialists work under the overall strategic, policy and management guidance as well as direct supervision of the Director or Manager, Information and Communications Technology Division (ICT). They are typically accountable for unit work plan establishment and supervision of a team of ICT Specialists, Associates and/or Assistants.   The role of ICT Senior ICT Specialist is a key role within ICT. The incumbent is required to understand technical requirements and develop in-depth knowledge of IFAD processes, systems and infrastructure. The incumbent has responsibility for ensuring alignment of the infrastructure solutions with the overall ICT architecture landscape in accordance to the strategic evolution of the ICT ecosystem supporting IFAD Strategy.    The position is a senior technology leader and strategist responsible leading a small specialized team translating business strategies into technical solutions while balancing risks and investment needs whilst being fit for purpose. This hands-on role defines the future state vision, develops an IT architecture for an end-to-end integrated capability and ensures technical implementation aligns with the design intent and achieves operational sustainability.    The incumbent has responsibility for developing architectural standards, policies and guidelines while ensuring the alignment of the infrastructure solutions with the overall ICT architecture landscape in accordance with the continuous strategic evolution of the ICT ecosystem. The incumbent contributes to defining the principles for enterprise data management and implements data services and solutions to realize the technical architecture. The incumbent is a fundamental element in the liaison with external vendors, ICC and stakeholders in collaboration with other ICT specialist.    Responsibilities include (but are not limited to) the following:   - Act as a technology leader to shape and influence via technical excellent new ways of working incorporate latest and emerging technologies, alongside more traditional ones within the infrastructure and devops space - Design consistent standards, principles and reference models for infrastructure, application, security, information/data and integration.  - Define the roadmap to build a highly efficient data ecosystem, and provide solutions to organize, share, leverage and reuse data across various business and technology functions. Incorporate an innovation agenda into the IT architecture and data strategy and develop a roadmap to accelerate delivery of the business strategy; this involves both on premises and cloud hosted infrastructure - Setup applications to be optimized to work within constructs of leading cloud provider environments - Develop templates or scripts to automate everyday developer or operations functions  - Monitor and maintain multiple (DevOps) environments based on client requirements  - Set up or managing backups and patching across diverse environments  - Able to function at a high level in network administration and security management roles - Identify new tools and processes to improve the cloud platform and automate processes - Provide high-quality support of the infrastructure and liaise with the other 3rd level support teams regarding networking, server and storage issues. - Create and maintain documentation on systems architecture, processes, workflows and playbooks to respond to alerts. - Work alongside the subject matter experts and system administrators as well as agile dev teams - Contribute to the Infrastructure and Services for all on premises solutions as well as the Cloud Strategy, Op Model Transformation, Cloud Development, Cloud Integration & APIs, Cloud Migration, Cloud Infrastructure & Engineering, and Cloud Managed Services. - Develop and monitor implementation of information security policies, procedures, controls and technical systems in order to maintain the integrity and security of the infrastructure. Establish Standard Operating Procedures to ensure optimum management of the infrastructure. - Apply innovative methodologies and approaches (including agile) to translate big picture vision to technical solutions through business process, information flow, solution and technical architecture domains. - Identify and evaluate technology risks, mitigating controls, and opportunities for control improvement. Conduct periodic security risk assessments of the infrastructure, giving priority to business continuity and disaster recovery considerations - Ensure that appropriate data security and access controls are maintained for network based applications deployed over Local and Wide Area Networks - Lead, plan and control the work of other resources ensuring the effective management, appropriate sourcing and efficient use of all resources. Supervise, evaluate and monitor individual and team operational performance levels to ensure projects are delivered on-time and on-budget.  - Submit planning and roadmap proposals and activities in conformity with defined outcomes developing Budget requests to support implementation where appropriate. Produce regular management reports on the activities of the team. - Ensure collaborative and active stakeholder engagement. Manage relationships between ICT and business users in major functional areas with multiple lines of service with a view to understanding and anticipating business and ICT needs, establishing clear service expectations and providing original technical and cost-effective ICT solutions. Collaborate with solution software architects to develop scalable and adaptable architectural solutions - Manage the contracts and the relationship with the United Nations International Computing Center, external contractors and vendors including cloud providers for the support, implementation and delivery of services to IFAD - Develop the team skills with regards to devops, cloud and emerging technologies infrastructure management towards a raster of well qualified professionals in this domain over time.   Key results expected / Major functional activities   - ICT PRACTICE LEADER: Senior ICT Specialists at this level are typically accountable for technical leadership in their occupational area at the corporate level with accountability for conceptualization, design, development, implementation and maintenance of major and complex information systems and applications to meet the evolving needs of the Fund. They typically accomplish the assigned activities through supervision of an ICT unit comprised of other professional (P) and general service (GS) staff and through technical guidance and work product validation of external ICT consultants. - ICT BUSINESS PARTNER: Senior ICT Specialists are credible, trusted partners to client offices served and the Division where assigned, serving as responsive and constructive service providers with a focus on results. They contribute directly to the development of the Fund's ICT strategy and plans as well as model a commitment to data and systems integrity. Senior ICT Specialists provide authoritative advice and guidance to ICT colleagues and the Division Director on cross-division systems / applications interfaces as well as on the requirement for modifications or enhancements / extensions. - ICT MANAGEMENT: Senior ICT Specialists are accountable for conceptual work and technical leadership in the development, design, implementation and management of original systems/applications and ensures their interface with existing applications and/or major ICT systems. Representative accountabilities/key results include (a) identifying the need for new applications/systems, conducting feasibility studies and translating user needs into systems and applications that can be integrated with existing systems/technology; (b) conducting and/or leading systems analysis, determining costs of development and eventual operations of the system(s)/applications; (c) defining application/system requirements and developing technical and functional specifications; (d) overseeing the development of file and database architecture, configuration and record formats ensuring relevant internal control and security mechanisms are established; (e) planning, scheduling and launching implementation work and systems testing; (f) identifying, testing, assessing and evaluating new products and technologies and proposing strategies and implementation plans; (g) collaborating on defining and resolving problems of the Fund's systems integration (intra/inter- organizational); and (h) leading the Rev 1 preparation of technical and user documentation for entire systems and interdependent applications as well as training materials and detailed technical presentations; conduct courses for users.  - AGENT OF CHANGE: Senior ICT Specialists understand and apply the principles of change management and proactively serves as a role model for transformation and capacity for acceptance of change. They use a seasoned knowledge of information technology to develop, analyze and promote acceptance of new methods of work and automated workflows. Senior Specialists manage change through technical leadership in identifying systems/applications that support change and outreach to client offices to build understanding of and to ensure open and regular communications pertaining to current and planned changes in the Fund's information and communication technology strategy, standards, regulations and rules. - MANAGERIAL FUNCTIONS: Senior ICT Specialists are typically team leaders with accountability for integrity, transparency, and equity in the management of IFAD technology. This includes: (a) People Management through work plan development, recruitment, performance and career management of P and GS staff as well as learning management establishing learning plans and ensuring staff supervised meet their development needs while meeting the needs of IFAD; (b) Resource Management by providing strategic and data inputs into the divisional budget preparation exercises; (c) Knowledge and Content Management by ensuring (i) knowledge content within functional area is continuously updated and available to colleagues and clients (ii) best practices are continuously identified, documented and distributed and (iii) appropriate and up-to-date information and learning tools are available to the Fund's managers, supervisors and staff; and Information Technology Management through leveraging ERP functionality for improved business results, simplification of transaction and reporting processes and improved client services.     Impact of Key results / Key performance indicators   The work of Senior ICT Specialists involves leading the design, configure, implement, maintain and improve critical technology operations of the Fund, adapting processes as necessary to achieve full functionality and interface with existing systems. Thus work at this level impacts on the overall design and continuity of major systems/applications and indirectly impact the accomplishment of the Fund's objectives, goals and functions.  as a foundation for the Fund's administrative and programme operations. Technical decisions are taken on the feasibility of technology proposals and specifications for systems / applications. They provide authoritative advice to the Division Director and senior IFAD management, which leads to both technical decisions as well as resource commitments.    The key performance indicators for Senior ICT Specialists include leadership, both technical and team.   Representation / Work relationships   Internally Senior ICT Specialists are responsible for overall coordination with users on all aspects or during all phases of development as well as the provision of authoritative technical guidance to others involved in interrelated technology activities. The acceptance of modification to specifications and work processes is accomplished through negotiations. They provide authoritative technical advice to the ICT Division Director on the design and implementation of technology applications and systems as well as IFAD senior management/decision-makers. Externally work relationships require collaboration and coordination to ensure vendors, service providers, collaborators and external ICT consultants meet established contractual terms and conditions, coordination with other organizations to establish compatibility of systems/application interface (Borrowers and Contributing institutions)     Competencies   Organizational   - Strategic thinking and organizational development: Personal influence (Level 1)  - Demonstrating Leadership: Leads by example; initiates and supports change (Level 2)  - Learning, sharing knowledge and innovating: Challenges, innovates and contributes to a learning culture (Level 2)  - Focusing on clients: Contributes to a client-focused culture (Level 2)  - Problem solving and decision making: Solves complex problems and makes decisions that have wider corporate impact (Level 2)  - Managing time, resources and information: Coordinates wider use of time, information and/or resources (Level 2)  - Team Work: Fosters a cohesive team environment (Level 2)  - Communicating and negotiating: Acquires and uses a wide range of communication styles and skills (Level 2)  - Building relationships and partnerships: Builds and maintains strategic partnerships internally and externally (Level 2)  - Managing performance and developing staff: Manages staff and teams effectively (Level 1)   Technical/Functional   - Equally at ease using traditional as well as new and emerging technologies - Excellent system administration skills, including virtual machine and container management / deployment - Hands on experience with of managing services for leading cloud providers including Install, configure, automate, and monitor various Cloud Services (IaaS, PaaS, and SaaS) - Hands on experience with DevOps/Automation tools  - Knowledge of coding and agile delivery frameworks (e.g. Scrum, TDD/OOP) - Significant experience in SIEM management and planning and deployment of monitoring infrastructure; Solid cyber security understanding  - Familiarity with large-scale ICT architectures and automated deployment techniques in virtual environments; Experience in continuous integration and development tools such as Jenkins; JIRA; Nexus; GIT-Hub or Bit Bucket; Maven; Gradle; and CI/CD pipelines such as Bitbucket, Jenkins, Artifactory, Ansible, Terraform, and Packer - Setup and maintenance of code configurations using such tools - Setup and maintenance of automated testing with tools such as Selenium - Experience with Security and monitoring, including but not limited to - Active Directory, Splunk, Nagios, Hardening and pen test tools - System Administration Experience with Linux or Windows Server - Knowledge of systems design, and development, management, implementation and maintenance of complex information systems.   - Ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues  - Essential knowledge and application of networking protocols and understanding of networking architectures and security principles, including IP networking, VPNs, DNS, load balancing and firewalling  - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary.  - Demonstrated ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.  - Desirable Technical Qualifications or experience - Any formal qualifications on any of the above - Exposure to automation tools (in addition to automated testing) - Experience on setting up DevOps infrastructure from scratch - Hyperautomation experience   - Familiarity with software lifecycle management processes and tools, and ability to supervise small development teams - Exposure to streaming technologies and protocols - Automated¿ process ¿discovery ¿tools Exposure and/or knowledge of information technology systems and tools as they pertain to financial systems.  - Ruby on Rails exposure a plus   Minimum recruitment qualifications   Education: - Advanced university degree from an accredited institution in computer science, software engineering, information technology, mathematics or other job related field; In lieu of an advanced university degree, a diploma in combination with six years over and above the minimum experience requirement may be considered;   Experience: - At least eight (8) years of progressively responsible professional experience in planning, design, development, implementation and maintenance of information technology, in any of the following roles: infrastructure, system administration, network administration, security management or coding and agile development; - At least five (5) years of experience with cloud technologies   Language requirements: Excellent written and verbal communication skills in English. Working knowledge of another official language (Arabic, French, or Spanish) is desirable.   Other information   Applicants should note that IFAD staff members are international civil servants subject to the authority of the President of IFAD, and they may be assigned by him/her to any of the activities of IFAD, including field assignments and/or rotation within IFAD.   In the interest of making most cost effective use of funds and resources, we are only able to respond to applicants who are short-listed for interview. Candidates who do not receive any feedback within three months should consider their application unsuccessful   Candidates may be required to take a written test and to deliver a presentation as well as participate in interviews.        ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ____________________________________________________________________________________ 

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30/12/2020 - 31/01/2021

Digital Re-Engineering Coordinator Specialist - P4

Botswana, South East, Gaborone - United Nations Development Programme
Nonprofit/Community/Social Services
Other

Background   Botswana's National Vision 2036 encapsulates the country's development aspiration of transforming Botswana to a knowledge-based economy and a high-income status by 2036. This aspiration is underpinned by amongst others, harnessing Fourth Industrial Revolution (4IR) technologies to realize digital transformation. Furthermore, Botswana is committed to sustainable and inclusive development, and has thus mainstreamed the Sustainable Development Goals (SDGs) to proactively champion the efforts to achieve the 2030 Agenda for Sustainable Development.   Botswana has developed a Digital Transformation Strategy (SmartBots) titled "Towards Digital Transformation for Batswana", whose aim is to develop a new proposition to drive transformation across the government, economy, and society.   Botswana aspiration is to network and diffuse new technologies to strategic sectors of the economy such as agriculture, tourism, health, and education amongst others, to spur innovation, scale up production and give Botswana a competitive edge to attract investment as well as export of goods and services. Botswana has a relatively high youth unemployment estimated at 37%, despite being educated. Botswana's youth remains an untapped asset whose skills can be honed and harnessed in the deployment of new technologies and innovation on a large scale.   The key focus areas of the SmartBots aimed at driving 4IR  include the following: a) Leave no one behind ? Connect the country and include all Batswana (Build internal market) b) Build a knowledge workforce ? Provide knowledge and tools to compete (Assemble human capacity) c) Digitize ? Build a customer experience that is integrated, seamless and trusted leveraging digital technologies (Become responsive to global market), d) Innovate ? Co-create data-driven products and services, adding public and private sector value (Accelerate development and take leadership in key markets) e) Compete ? prioritize and invest in the ideas and compete in the global markets, i.e.  establish a strong public sector and generate prosperity for all Batswana.   The Government is committed to implementing the Digital Transformation Strategy (2020 ? 2022) in three years. Through the Digital Transformation Strategy, Botswana aims to achieve high-impact initiatives such as: Public Sector Digital Transformation focusing on building local technology companies that will not only solve the country's digital needs but can scale and compete regionally and globally; supporting digital transformation in the public sector, completing key digital infrastructure, ensure universal and affordable connectivity for all Batswana and an agile and responsive digital regulatory framework that keeps pace with emerging technologies. The Strategy further aims to revamp the education system to ensure Botswana produces knowledge workers who can participate in the knowledge-based economy.   To this end, Botswana is looking for strategic development partners that could help Botswana capitalize on the 4IR technologies to advance the SDGs through the implementation of SmartBots. It is within this context that UNDP will support the government to implement the SmartBots by supporting the recruitment and placement of an International Digital Transformation Coordinator, who will work with the SmartBots team to provide overall advice for the management of the re-engineering/ digitization of key processes, that will be prioritized to be rolled out as part of rolling out Government of Botswana's Digital Transformation Strategy implementation.   Duties and Responsibilities   Summary of Duties and Responsibilities - Manage the re-engineering/ digitization of key processes, people, and programs, as part of the Government of Botswana's Digital Transformation Strategy implementation - Support initial assessment of processes to be re-engineered - Support execution of the re-engineering process and provide technical assistance - Manage communication and change management of re-engineering exercise   1. Manage the re-engineering/ digitization of key processes, people, and programs, as part of the Government of Botswana's digital strategy implementation - Develop a strategic roadmap for implementing the overall re-engineering exercise, including identifying key workstreams, required resources, related milestones, and end deliverables - Coordinate technical efforts of the teams and ensures changes are done to quality satisfactory standards - Plan and coordinate the efforts of the whole Government of Botswana Process Mapping and Re-engineering team, while ensuring strategic alignment with other key stakeholders - Support organizational design and define roles and responsibilities in the re-engineering process - Provide individual expertise on technological platform coherence and re-engineering process, facilitating connections to other experts as needed - Develop a monitoring and evaluation model that is applied to the re-engineering process to ensure impact is achieved, deliverables are met, and stakeholders are satisfied with progress.   2. Support initial assessment of processes to be re-engineered - Support assessment of key initial processes and programs to be re-engineered into a digital format ? including identifying where existing processes are in regard to their technology, data architecture, existing digital initiatives, and other relevant information for prioritization - Prioritize key initiatives to be re-engineered in 2021, using inputs from broader country-wide strategic direction, government end objectives, landscape analysis, stakeholder interviews, technical know-how, a capabilities and skills assessment, and other information sources - For each prioritized initiative, map current state, best-fit future digital state in line with broader strategic goals and identify process to arrive at end state (incl. legal, procurement etc.). - Define improvement opportunities, KPIs, and oversight process to ensure desired improvements from re-engineering are realized   3. Support execution of the re-engineering process and provide technical assistance - In close collaboration with local partners and technical experts, benchmark the digitalized workflows already developed in other comparable countries, adjustable for Botswana (procurement, finance, HR, travel, administrative services, etc.) - Serve as focal point to ensure re-engineering remains well-connected to the broader Digital Transformation Strategy - Incorporate continual user feedback into end design of re-engineering process so that it is intuitive and easily understandable - Ensure success of all technical partnership aspects to support re-engineering process - Provides regular reports and update to the UNDP Botswana and the Government of Botswana - Support project management and facilitation of other re-engineering activities as agreed   4. Manage communication and change management of re-engineering exercise - Apply a structured methodology for system change and support change management activities - Develop communication materials to ensure local stakeholders understand re-engineering processes and impact of embracing the digital opportunity - Provide input, document requirements and support the design and delivery of training programs to ensure stakeholders and users are able to use the re-engineered processes in a more efficient or impactful manner - Help different teams respond to and process changes triggered by re-engineering process   Competencies   Core Competencies - Innovation : Creates new and relevant ideas and leads others to implement them - Leadership : Plans and acts transparently, actively works to remove barriers - People Management : Models high professional standards and motivates excellence in others - Communication : Gains trust of peers, partners, clients by presenting complex concepts in practical terms to others - Delivery : Critically assesses value and relevance of existing policy / practice and contributes to enhanced delivery of products, services, and innovative solutions   Technical/Functional Competencies - Project Management - Communication - Stakeholder Management - Team Building   Required Skills and Experience   Education :  Advanced university degree (Master's degree or equivalent degree) in information technology, business analysis, information management or related area.    Experience :  7 years of relevant working experience,icluding implementation of ICT/digital strategies,management and supervision of ICT/digital services and teams,IT application management,digital engagement or other relevant field.     ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:    - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.     Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________  

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25/12/2020 - 19/01/2021

Manager Platform and Service Delivery - P4

United States of America, New York, New York - UN Women
Nonprofit/Community/Social Services
Other

  Background   UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. The Information Systems and Telecommunication (IST) Office located in the Division of Management and Administration, is responsible for the strategic planning and development of information and telecommunication systems and services, ICT solutions, sourcing of information systems and equipment to support business needs and for the maintenance, availability, reliability and quality of performance of information and telecommunications systems and services globally in all UN Women offices. The IST Office strategically outsources significant parts of its infrastructure to commercial vendors as well as UN system partners. UN Women is fully leveraging cloud solutions for all core corporate hosting needs, including Office365 and Microsoft Azure. Operations of cloud hosted solutions as well as core network components are outsourced to United Nations International Computing Centre (UNICC). This position will take the lead in overseeing corporate infrastructure including centrally hosted cloud services (SaaS, PaaS, IaaS), global networks and telecommunications, identity and directory services, personal computing services and service desk operations. A core objective is to ensure reliable, secure and cost effective operation of UN Women's global infrastructure, recognizing the importance of agile and service oriented delivery to business users as well as the importance of a DevOps mindset in collaborating with Applications and QA functions to ensure fast time to market of well-engineered and cost effective solutions. Under the overall guidance and direct supervision of Chief, Information Systems & Telecommunications Office, the incumbent's key responsibilities include (1) managing the operations of centrally hosted Cloud services; (2) overseeing identity and access management services; (3) managing global operations, networks and telecommunications; and (4) providing management, oversight, and planning to the Section.     Duties and Responsibilities   Manage the operations of centrally hosted Cloud services (SaaS, PaaS, IaaS):   - Manage and maintain Cloud-based infrastructure for Enterprise applications and ICT services on Microsoft Office365 (SaaS) and Azure Cloud environments (PaaS, IaaS) with key objectives in the areas of availability, capacity, scalability, performance and security management; - Collect, analyze and report on availability, capacity and performance metrics for infrastructure health; - Maintain performance and capacity at target operating thresholds aligned to best practices; - Work closely with development teams, vendors and business clients to provide immediate support and issue resolution with a DevOps mindset; - Ensure technical support to application deployments, building new systems and upgrading and patching existing ones; - Maintain optimization of environments including upgrades, performance monitoring and system audit tasks; - Create and maintain documentation of environment design and configurations; - Implement and maintain Disaster Recovery and Business Continuity measures for Cloud environments. Identity and access management (IAM) services: - Design and implement standards and processes for access enforcements and access governance; - Oversee, architect, design and maintain the authentication, authorization and identity management solutions for corporate business needs; - Monitor compliance to identity requirements and policies; maintain security and compliance for all systems managed; - Address business and technical issues involved in deploying, governing, and extending identity services; - Lead the development of client facing tools to ensure that identity management and information security processes and policies are enforced; - Develop, maintain, and document Identity Management standards and processes. Manage global operations, networks and telecommunications:    - Oversee the design and operation of HQ and global end user support, including conferencing support, special events support, remote support and desk-side support; - Oversee the design and operation of global information worker platform and personal computing devices, including global conferencing and online meeting services, office suite tools and personal computing device configurations (PC, laptops, phones, tablets etc), software installation and patch management; - Oversee the design and operation of the HQ and global network to provide a reliable and secure network infrastructure used to deliver telecommunications services including voice, video and high speed data; - Research emerging technologies and make appropriate recommendations to improve network performance, security and reliability. Provide management, oversight and planning support to the Section: - Contribute technical inputs to the development of corporate ICT strategy and annual workplans to meet the organization's business goals and information technology requirements; - Develop strong ties with applications development team to ensure an agile yet structured DevOps approach; - Manage and oversee IT projects including new system implementations and system upgrades; - Develop and implement ICT policies and standards including architecture, security, and disaster recovery, procurement and service provision; - Manage procurement/lease strategy of IT computers and hardware, and maintenance of license and asset management process and systems; - Negotiate and set Service Level Objectives and Agreements (SLOs and SLAs) with partners, vendors and business units, as appropriate; - Select and manage external vendors and contractors; negotiate and maintain ongoing contracts; - Oversee and ensure the provision of outstanding IT customer service to internal end users; - Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices; - Coordinate with UN Women country offices to guide and ensure the implementation of ICT standards, quality control and change management globally.  Key Performance Indicators: - Maintaining agreed service levels for uptime and reliability of centrally hosted platforms and applications; - Optimal cost utilization of resources in the Office 365, Azure and other hosted environments; - Maintaining agreed service levels for overall user satisfaction with personal computing devices and service desk services; - Continuously improves IT platforms and services.     Competencies   Core values: - Integrity; - Professionalism; - Respect for Diversity. Core Competencies: - Awareness and Sensitivity Regarding Gender Issues; - Accountability; - Creative Problem Solving; - Effective Communication; - Inclusive Collaboration; - Stakeholder Engagement; - Leading by Example. Please visit this link for more information on UN Women's Values and Competencies Framework: https://www.unwomen.org/-/media/headquarters/attachments/sections/about us/employment/un-women-values-and-competencies-framework-en.pdf?la=en&vs=637 Functional Competencies: - Strong client orientation; - Strong project management skills; knowledge of project management standards, preferably PRINCE2; - Excellent analytical and coordination skills; - Proven ability to manage large and complex projects in an expeditious manner; - Exceptional management, organizational, and administrative skills to permit simultaneous and successful execution of project activities and liaise effectively with multiple counterparts on a continual basis in accordance with the time line of the project and its objectives; - Ability to raise awareness of the potential of information technology and knowledge management, promoting wider corporate and program usage of computer systems and applications; - Ability to provide input to business process re-engineering, elaboration and implementation of new systems.     Required Skills and Experience   Education: - Master's degree in information technology, computer science, business administration or other related discipline is required. - A first-level university degree in combination with 2 additional years of qualifying experience may be accepted in lieu of the advanced university degree. Experience: - At least 7 years of progressively responsible experience most of it at the managerial level in: - Managing IT projects; - Managing a diverse team of IT specialists; - Delivering global IT services in a highly decentralized environment; - Operating servers and hosting environments for a global organization. Languages: - Fluency in English is required; - Knowledge of the other UN official working language is an asset.       ___________________________________________________________________________ This is how cinfo can support you in the application process for this specific position:  - Before you apply for this position: Improve your application documents by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support).  - After you have applied for this position: Swiss nationals are welcome to share a copy (PDF) of their application, as well as of this vacancy with recruitment@cinfo.ch. We inform our partners from the respective organisation and the Swiss Government about qualified applications.   - When invited to the interview: Prepare for the interview by registering for a [Job Application Support](http://www.cinfo.ch/en/job-application-support). This service is offered free of charge to Swiss nationals.   Interested in a career with multilateral institutions? Read more:   [Working with the United Nations](http://www.cinfo.ch/en/working/working-united-nations)  [Working with International Financial Institutions](http://www.cinfo.ch/en/ifi)  [For Swiss nationals](http://www.cinfo.ch/en/un-ifi-careers/swiss-nationals)  ___________________________________________________________________________  

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23/12/2020 - 12/01/2021

Filter   (Guide)