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ITA - Information Technology Architecture Officer (IT Architecture Team)
We improve lives IDB Invest is the private sector arm of the IDB Group and an international financial institution committed to addressing the development needs of Latin America and the Caribbean. Our mission is to support sustainable enterprises and projects that deliver financial results while maximizing social and environmental impact in the region. IDB Invest operates in 26 countries, structured across four geographic regions and three industry verticals: Infrastructure and Energy, Financial Intermediaries, and Corporates. In support of a new transformative business model "Originate to Share" our shareholders recently approved a $3.5 billion capitalization. This will allow IDB Invest to significantly scale up its investments, nearly doubling annual financing from approximately $8 billion to $19 billion, and unlocking greater private sector participation to drive development and climate impact across the region. About this position IDB Invest is seeking a dedicated, collaborative, and forward-thinking IT Architecture Officer to join the Architecture Team within the Information Technology and Analytics Department (ITA). In this role, you will contribute to shaping and executing IDB Invest's Enterprise Architecture practice, ensuring that technology initiatives are aligned with institutional strategy, business priorities, and the organization's digital transformation roadmap. You will play a critical role in designing target-state architecture, guiding solution design, and enabling scalability, security, and efficiency across front, middle, and back-office operations. Your work will support the technology strategy, leveraging expertise in cloud ecosystems such as Microsoft Azure, Salesforce, and low-code/no-code platforms. The Information Technology and Analytics (ITA) Architecture Officer will report to the Information Technology Architecture Senior Officer. What you'll do - Support the adoption and integration of low-code, asset-light, and commercial off-the-shelf solutions, helping the organization scale technology delivery efficiently, securely, and in compliance with performance standards. - Collaborate with enterprise architects, business stakeholders, solution architects, and technical leads to design and implement solutions aligned with enterprise architecture, data governance, and institutional standards. - Design, review, and maintain architecture diagrams, system flows, and integration models, guiding the secure and efficient use of APIs, middleware, and cloud services. - Define and enforce architecture standards, development best practices, and technical governance to ensure high-quality, resilient, and maintainable solutions. - Act as a bridge between business units, IT teams, and external vendors, ensuring alignment of technical solutions across front, middle, and back-office functions, including risk, legal, and impact areas. - Provide architectural oversight and contribute to the planning, execution, and monitoring of digital transformation initiatives, ensuring consistency with the IT Roadmap and institutional priorities. - Conduct technical reviews and solution validations to confirm compliance with enterprise architecture guidelines, scalability needs, and strategic objectives. - Develop and maintain comprehensive documentation (business requirements, architecture blueprints, integration specifications, process maps, and internal controls). - Support the organization's cloud-first and SaaS adoption strategy, ensuring interoperability, operational resilience, and long-term sustainability. - Promote innovation and continuous improvement by identifying opportunities to enhance efficiency, security, and user experience through emerging technologies. What you'll need Education: Master's degree (or equivalent advanced degree) in Computer Sciences, Information Technology, or other fields relevant to the responsibilities of the role. Instead of a Master's Degree a Bachelor's Degree and at least one certification from a major cloud provider (e.g., Azure, AWS ) and at least one Enterprise Architecture certification (e.g., TOGAF, ArchiMate) may be considered: TOGAF 9 Foundation TOGAF 9 Certified TOGAF Enterprise Architecture Practitioner ArchiMate 3 Foundation ArchiMate 3 Practitioner Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect – Professional Experience: At least 4 years of progressive experience in IT solution design, cloud-based systems implementation (Saas, PaaS), business analysis, or digital transformation. 5+ years is desirable in leading or managing complex IT projects, enterprise system integrations, or corporate digital transformation initiatives. Core capabilities: - Experience should include working across business and technical teams, with exposure to cloud platforms (e.g., Microsoft Azure, Salesforce), low-code/no-code tools, and enterprise system integration (APIs). Hands-on involvement in project delivery, process mapping, vendor coordination, and IT service management are essential. - Proven experience in designing and integrating enterprise systems. - Demonstrated ability to translate business needs into technical requirements and architecture solutions. - Excellent analytical and problem-solving skills. - Strong communication and collaboration skills. - Experience with process analysis and workflows. Familiarity with business process modeling tools and techniques. - Excellent management of database administration. - Proven ability to work both independently and in a dynamic team environment. Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable. Requirements Citizenship: No requirements. Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab. Type of contract and duration International staff contract, 36 months initially, renewable upon mutual agreement. What we offer The IDB Group provides benefits that respond to the different needs and moments of an employee's life. These benefits include: -A competitive compensation package -Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave -Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs. -Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future. -Hybrid and flexible work schedules. -Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees. -Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others. Our culture At the IDB Group, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org. Our Human Resources Team reviews carefully every application. How cinfo Can Support You in the Application Process for This Position - Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance. - For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility. "Important Application Information: Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."


Stagiaire en ICT
Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and [inspiring stories.](https://www.undp.org/careers)

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Afin d'apporter une réponse efficace aux besoins attendus dans sa gestion le Programme des Nations pour le développement appelle à candidature pour la réalisation et le maintien d'une application Web (conception et gestion centralisée d'un agenda des voyages sur SharePoint). L'objectif de ce stage est de garantir la mise à jour et le bon fonctionnement des applications présentant des données agrégées. 

 

Duties and Responsibilities

Développement web SharePoint )

Les tâches suivantes sont définies :

- Réalisation et consolidation de maquette graphique 
- Structurer et assurer la maintenance de base 
- Collecter les données nécessaires au bon fonctionnement des applications
- Maintenir le schéma fonctionnel de l'application 
- Mettre en place un système d'accès sécurisé par identifiant 
- Mettre en production et assurer la maintenance
Impact des Résultats;

- Le site internet est accessible, fonctionne de manière optimale.
- Les données du site sont actualisées dans les délais.
- La navigation sur le site est simplifiée et les informations présentées de manière ergonomique.
- La structuration du site est améliorée.
- Le contenu du site est régulièrement administré, sécurisé et actualisé ;
- La maintenance du site est assurée ;
 

Competencies

- Savoir solutionner les problèmes complexes (origine, correctifs, mise en ligne des correctifs) ;
- Se montrer créatif et imaginatif pour trouver de nouvelles solutions et innover ;
- Avoir une bonne connaissance des langages et outils de développement, langages de programmation web, algorithmique ; environnement de développement, environnement web et XML, normes et procédures de sécurité... en rapport avec la conception et le développement de site : conception, modélisation et architecture d'applications, méthodes, normes ;
- Comprendre les concepts de gestion de projet informatique ;
- Avoir une bonne culture générale informatique
 

Required Skills and Experience

Education:

- Le/ La Stagiaire doit être inscrit (e) à l'université (programmes d'études supérieures/ 2ème diplôme universitaire (Maîtrise ou équivalent) en Programmation de développement basés Web.
- Ou être inscrit(e) à la dernière année universitaire d'un premier diplôme universitaire (licence ou équivalent) dans les mêmes catégories d'études 
- Ou avoir obtenu un diplôme universitaire (tel que défini ci-dessus) moins d'un an avant le début du stage ;
- Seuls les étudiant (e) s qui retourneront à leurs études à la fin de leur stage sont éligibles.
Experience:

- Un stage en entreprise serait un plus
- Maitrise de la conception des architectures de Portail web dynamiques ;
- Maitrise des technologies Web 2.0
- Système de gestion base de données relationnelle de type MySQL
- Web Design et conception d'interfaces web
- Maîtrise des différents langages du web : HTML, JAVA, PHP, Javascript etc
 

Disclaimer

[Important information for US Permanent Residents ('Green Card' holders)](https://jobs.undp.org/cj_us_permanent_card_holders.cfm) 

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

 

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. 

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."

Digital Program Specialist - IT Risk and Program Management
The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyondinfrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.

The Information Technology Department (ITD) provides technical services in the areas of digital services, IT-related procurement, cybersecurity, IT risk and resilience, data management, digital learning, and digital transformation, ensuring their overall alignment with the Bank's needs and priorities. The team oversees the development and refinement of the IT strategy as well as the effective management of technology resources and the provision of technical support across Bank operations. These efforts are critical to fostering a digital and data-driven culture within the Bank aligned with its Corporate Strategy, promoting the innovation of digital infrastructures, and ensuring the smooth operation and security of daily functions.

ITD is seeking a highly skilled and motivated Digital Program Specialist in IT risk and program management. This position plays a critical role in managing the Bank's IT supply chain risks, including IT outsourcing, third-party security, cloud services, and embargo and sanction risks related to IT vendors and products. Additionally, the role supports IT security and risk program management, working closely with various IT function teams to strengthen security governance, ensure compliance, and mitigate risks. This position requires a unique blend of expertise in assessing IT supply chain and third-party security risks, project and program management, and driving continuous improvement in risk posture.

 

Responsibilities:

- Conduct IT security and risk due diligence on vendors and third parties during the related corporate procurement stages.
- Collaborate with corporate procurement, legal, compliance, and IT teams to ensure vendors' security risks and embargo and sanction risks are assessed.
- Lead the Third-Party Security Assessments (TPSA) program to evaluate, mitigate, and monitor security risks associated with IT vendors and suppliers, also including outsourcing supplier, cloud service providers, open-source technologies, and product security.
- Coordinate IT outsourcing management activities, including outsourcing planning, risk assessment, performance monitoring, and compliance oversight, to ensure alignment with the Bank's outsourcing management requirements.
- Support the Team Lead of IT Risk and Resilience & Cyber Security to oversee IT security governance, compliance, and risk mitigation programs.
- Coordinate with various IT and business teams to support security initiatives, ensuring alignment with Bank requirements and industry best practices.
- Track, analyze, and report on the effectiveness of IT security programs by using key metrics and data insights, ensuring compliance with security requirements and supporting continuous improvement.
- Support internal and external IT audits, ICFR control testing, risk control assessment, etc.
- Manage vendors, which includes procurement, contracting, and performance management, among others.
 

Requirements:

- Bachelor's degree in computer science, information security, data science, risk management, or a related discipline. Master's degree would be a plus.
- 5-8 years of relevant working experience in IT risk and program management and relevant fields, preferably with financial institutions.
- Hands-on experience conducting due diligence and third-party security risk assessments.
- Strong knowledge of IT outsourcing risk, cloud risk, open-source risk, embargo, and sanction risk.
- Familiarity with cloud security principles and cloud-native security solutions on Azure and AWS.
- Strong understanding of information security and privacy standards, frameworks, and compliance requirements, including ISO 27001, NIST CSF, NIST SP800, SOC 2, and GDPR.
- Certifications such as CISSP, CISM, CRISC, PMP, and ISO 27001 Auditor would be an advantage.
- Strong business acumen and the ability to balance technical security needs with business priorities.
- Ability to work effectively in a multicultural organization.
- Excellent written and oral English language skills.
- Strong data analysis, reporting, writing, and communication skills, with the ability to interpret complex data and prepare clear, actionable reports and insights for executive-level stakeholders.
- Excellent project management skills and attention to detail, with the ability to lead the team to manage multiple workstreams.
AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation.

Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.

Join us and help create a prosperous and sustainable Asia while growing your career in a diverse and innovative environment.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."

Senior Digital Program Specialist - Application Security
The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyondinfrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.

The Information Technology Department (ITD) provides technical services in the areas of digital services, IT-related procurement, cybersecurity, IT risk and resilience, data management, digital learning, and digital transformation, ensuring overall alignment with the Bank's needs and priorities. The team oversees the development and refinement of the IT strategy, the effective management of technology resources, and the provision of technical support across Bank operations. These efforts are critical to fostering a digital and data-driven culture within the Bank in alignment with its Corporate Strategy, promoting the innovation of digital infrastructures, and ensuring the smooth operation and security of daily functions.

ITD is seeking a highly skilled and motivated Senior Digital Program Specialist for application security. This position plays a pivotal role in ensuring that the Bank's applications are developed, deployed, and maintained securely. This role requires a unique blend of technical expertise in secure software development, a strong understanding of architectural principles, and the ability to align security practices with business objectives. The ideal candidate will have a solid grasp of application architecture and design patterns, secure coding practices, threat modeling, and a proactive approach to integrating security throughout the software development lifecycle (SDLC).

 

Responsibilities:

- Define, implement, and oversee the application security framework, ensuring that security is integrated into all stages of software development.
- Partner with architects, developers, and cross-functional teams to design secure application architectures and define security requirements throughout the design, development, and deployment phases.
- Conduct threat modeling and security design reviews for new and existing applications.
- Perform static and dynamic code reviews to identify vulnerabilities and ensure adherence to secure coding standards.
- Lead initiatives for automated security testing and integration into CI/CD pipelines.
- Ensure that applications meet external compliance and internal security requirements and industry standards such as ISO and OWASP.
- Collaborate with project managers, product owners, and business stakeholders to align application security initiatives with business objectives, while fostering a culture of security awareness across all phases of the SDLC.
- Support cybersecurity incident response efforts related to application security.
- Continuously monitor and improve application security processes based on industry trends, emerging threats, and lessons learned.
- Define the key risk indicators and key control indicators for application security, and support application security related audit and control testing.
 

Requirements:

- Bachelor's degree in computer science, software engineering, information security, or a related discipline. Master's degree would be a plus.
- 8-10 years of relevant working experience in application security and relevant fields, preferably with financial institutions.
- Proficient in at least one programming language (e.g., .NET/C#, Java, JavaScript, Python).
- Hands-on experience with application security tools such as SAST, DAST, IAST, and RASP.
- In-depth knowledge of secure coding practices, application architecture, including microservices and APIs, and cloud-native design patterns, to effectively assess and secure complex application ecosystems.
- Strong understanding of information security standards and frameworks, including ISO 27001 and 27034, NIST SP800-218, OWASP Top 10 and SAMM, and MITRE ATT&CK.
- Security certifications such as CISSP, CSSLP, CASE, GSSP, OSWE, or relevant Cloud certifications would be an advantage.
- Strong business acumen and the ability to balance technical security needs with business priorities.
- Strong reporting, writing, and communication skills. Fluent in oral and written English.
- Ability to work effectively in a multicultural organization.
- Strong interpersonal and influencing skills. Able to interact effectively with internal and external stakeholders.
AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation.

Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.

Join us and help create a prosperous and sustainable Asia while growing your career in a diverse and innovative environment.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."

Senior Digital Specialist – AI Applications for Digital Economy & Society - GG
Description

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world's greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit [www.worldbank.org](http://www.worldbank.org/).

 

VPU Context: The Digital Transformation Vertical Vice Presidency was established on July 1, 2024, and guides the World Bank Group efforts to establish the foundations of a digital economy, build and enhance digital and data infrastructure, ensure cybersecurity and data privacy for institutions, businesses, and citizens, and advance digital government services. Digital technologies, including AI and data, present a unique opportunity to accelerate development. The Digital Transformation Vertical has the critical mission of delivering on this development promise. The Digital Vice Presidency and its global and regional teams support client countries in building the foundational and cross-cutting elements of digital transformation.

 

Unit Context: The Digital Economy and Society unit within the Digital Public Infrastructure (DPI) and Services department of the Digital Vice Presidency helps client countries turn digital access into meaningful human and economic outcomes. Artificial Intelligence (AI) is becoming a key driver of transformation in economies and societies, offering unprecedented opportunities for productivity gains, innovation, and improved public service delivery.

In low- and middle-income countries (LMICs), small AI models, efficient AI systems deployable in environments with limited connectivity, compute capacity, or data, hold particular promise. 

 

Duties and accountabilities: This role will focus on the application side of AI: identifying, assessing, and scaling use cases that transform priority sectors, support local ICT industry growth, and address labor market impacts while working closely with other experts on the AI infrastructure (compute, cloud, data platforms side. The emphasis is on bridging the gap between cutting-edge AI technology, especially small AI and development priorities, helping countries harness AI to transform sectors, foster local innovation, and grow their ICT industries. The position will report to the Practice Manager, Digital Economy and Society (Digital Use), and collaborates closely with AI infrastructure specialists, sector leads, and regional teams.
 

The Senior Digital Specialist will:

• Provide thought leadership and technical advisory on AI applications, especially small AI, for economic and social sector transformation in LMICs.

• Identify and curate combinations of small AI applications (and forge collaborations between application developers, where necessary) to advance solutions that address the pain points of the end user (example: a farmer, a patient in a rural part of an LMIC etc.).

• Advise client countries on integrating AI into national digital strategies, sectoral programs, and investment operations in a way that is inclusive, ethical, and sustainable.

• Support governments in assessing AI solutions, building local ICT industry capacity, and preparing for shifts in the job market.


 

Key Responsibilities

1. Technical Advisory and Due Diligence

• Conduct technical assessments of AI application proposals, focusing on small AI and solutions suitable for resource-constrained environments.

• Advise governments and Bank teams on the technical feasibility, scalability, and risks of AI-enabled solutions.

• Review vendor proposals and technology architectures for alignment with local infrastructure, governance, and policy needs.

2. Policy and Strategy Support

• Lead AI application readiness diagnostics for client countries.

• Provide inputs to national AI and digital economy strategies, ensuring inclusion of high-impact, context-appropriate AI use cases.

• Advise on policy and regulatory frameworks for AI adoption, ethics, and governance.

3. Sectoral Transformation, Local ICT Industry Growth, and Jobs

• Identify and prioritize AI applications in sectors such as agriculture, manufacturing, health, education, climate adaptation, and public service delivery.

• Assess implications for job creation, job transformation, and job displacement; recommend workforce readiness and reskilling measures.

• Advise on how AI adoption, especially small AI, can strengthen local ICT industry capabilities, including opportunities in AI services, data labeling and curation, local language model development, and sector-specific applications.

• Support the design of strategies and partnerships to stimulate local innovation ecosystems, encourage AI startups, and connect domestic firms to regional and global AI value chains.

4. Knowledge and Learning

• Lead the development of guidance notes, toolkits, and sectoral roadmaps for AI applications.

• Document and disseminate lessons learned from AI pilots and deployments in LMICs.

• Stay abreast of global AI trends and translate emerging technical developments into actionable recommendations for client countries.

5. Partnerships and Ecosystem Building

• Engage with global AI companies, local tech firms, academia, and innovation hubs to co-develop context-appropriate AI solutions.

• Facilitate public–private–academic partnerships to localize AI applications, including in local languages.

• Represent the Bank in global AI application and governance forums.

 

 

Selection Criteria

• Master's degree or PhD in computer science, data science, AI/ML, engineering, economics, public policy, or related discipline, with a strong technical foundation (through formal training or substantial professional experience in computer science, engineering or building AI applications) and demonstrated ability to apply AI and digital technologies to real-world sectoral or policy challenges.

• At least 8 years of experience in AI applications, with deep technical understanding of AI/ML systems, architectures, and deployment models.

• Proven experience evaluating AI solutions for feasibility, scalability, and fit in low-resource environments; familiarity with small AI strongly preferred.

• Strong understanding of sectoral application domains and the intersection of AI with digital economy and society.

• Demonstrated ability to identify, nurture, and catalyze local innovation, including supporting AI startups, local ICT industry growth, and participation in regional/global AI value chains

• Knowledge of AI ethics, governance, and regulatory considerations.

• Excellent analytical, communication, and stakeholder engagement skills.

• Experience working in or with LMICs is highly desirable.

 

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders. 
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

[World Bank Group Core Competencies](https://thedocs.worldbank.org/en/doc/521791568041235683-0220012019/original/WBGCoreCompetenciesFinal.pdf)

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.

 

 

 

 

 

 

 

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Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
______________________________________________________________________

Technical IT Analyst - GE
Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, Visit [www.worldbank.org](http://www.worldbank.org/).
 

 

ITS (Information and Technology Solutions) Vice Presidency Context:

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. 

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
 

The ITS mission is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. ITS is on an Agile transformation journey, reshaping all aspects of the operating model to increase and accelerate value creation.
 

ITSRA Context

The Risk Application Portfolio supports various business units within IFC. It maintains and develops IT solutions for its clients. The ITSRA (ITS Risk Analytics) department at IFC provides core IT infrastructure and business application services to the IFC headquarters in Washington, D.C. and its country offices. Our IT strategy is designed to align IT initiatives with the WBG business strategy and with the overarching objective of ensuring that users have uniform and easy access to information and systems, both from Washington and country offices. 
 

Duties and Accountabilities:

This position is for a highly motivated, detail-oriented professional with experience in application and reporting solutions analysis and development. The ideal candidate will be an independent contributor, with in-depth expertise in business interaction, documenting business and technical use cases and experience in the development of data, reporting and analytics platforms and other technology solutions including Azure Cloud, Python, MS SQL & Oracle, Dremio and Power BI. Experience in agile development methodology and understanding financial risk, specifically credit risk, is a plus.

The individual will act as a Technical IT Analyst for the various IT solutions being built and supported by the ITSRA unit using different technology stacks as mentioned above. The individual will be part of the development team at offshore Chennai, India. 
 

 

General duties and accountabilities include, but are not limited to the following:

- Work with business users to gather and analyze business requirements and convert business needs into technical requirements and effective business systems solutions.

- Prioritize requirements based on business needs.

- Develop detailed business use cases, technical specifications and technical documentation.

- Identify and document non-functional requirements.

- Design and develop applications and reporting solutions on Azure cloud platforms using Python, Dremio, Power BI/Tableau and other standard enterprise technologies.

- Good knowledge of Agile, DevOps delivery methodologies.

- Develop solutions using Agile software development processes. Develop detailed business process maps, data flow diagrams and flowcharts. 
 

- Data analysis, data source identification and data mapping.
 

- Develop software components (Oracle/PLSQL/Python etc.)
 

- Develop and enhance data interfaces and data lake repositories. 
 

- Design, plan and lead/coordinate testing efforts.
 

- Develop test cases, conduct unit, system, stress, integration and/or user testing to ensure requirements are met.
 

- Determine, evaluate, and resolve issues/errors on different test environments and on production (as needed)
 

- Gather, evaluate, organize, and maintain information/ in compliance with the Bank's information security and audit requirements.
 

- Work closely with Infrastructure teams e.g., Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration to define deployment architecture and capacity planning for any new environment / Landscape and any critical issue resolution.
 

- Vendor Contractor Management - Coordinate with contractors from one or more vendor partners and ensure timely delivery with required quality.
 

- Stay abreast of new technologies offering improvements in efficiency and effectiveness.

 

Selection Criteria

 

* Bachelor's or master's degree in finance, Computer Science, business administration or related field with three to four years' relevant work experience.
 

* Industry certification or academic credentials in any one of the agile software development methodologies.
 

* A good understanding of financial risk management, in particular credit risk management, is a plus.
 

* Experience developing solutions using Python, MS SQL and Oracle, Dremio and Tableau/Power BI.
 

* Experience developing solutions using Azure cloud infrastructure.
 

* Good understanding of key security concepts for applications on the cloud.
 

* Good understanding and hand-on experience developing/delivering solutions using Agile development methodology and DevOps. 
 

* Experience working with Azure Services like Azure Data Factory, Logic App, Azure Functions, Azure SQL DB, ADLS, Blob Storage, Azure DevOps.
 

* Familiarity with Azure web apps and functions.
 

* Ability to identify data needs, quality rules and lineage.
 

* Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.
 

* Proven conceptual, analytical, and judgmental skills.
 

* Good team player 
 

* Excellent verbal and written communication skills and ability to communicate well with all stakeholders at all levels, technical as well as non-technical stakeholders.
 

* Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.
 

* Excellent personal organization skills and ability to take things to closure without follow-ups.

 

[World Bank Group Core Competencies](https://bit.ly/2kbIA7O)

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.

 

 

 

 

 

 

 

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Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
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Information Technology Lead Officer
We improve lives

IDB Invest is the private sector arm of the IDB Group and an international financial institution committed to addressing the development needs of Latin America and the Caribbean. Our mission is to support sustainable enterprises and projects that deliver financial results while maximizing social and environmental impact in the region.

IDB Invest operates in 26 countries, structured across four geographic regions and three industry verticals: Infrastructure and Energy, Financial Intermediaries, and Corporates.

In support of a new transformative business model "Originate to Share" our shareholders recently approved a $3.5 billion capitalization. This will allow IDB Invest to significantly scale up its investments, nearly doubling annual financing from approximately $8 billion to $19 billion, and unlocking greater private sector participation to drive development and climate impact across the region.

 

About this position

The IT Lead Officer will lead the daily IT business operations that support Front, Middle, and Back-office capabilities of IDB Invest. The IT Lead Officer will manage a diverse team using agile practices to ensure the bank's technology infrastructure is robust, asset-light, scalable, and aligned with business goals.

The role also requires a strong technical background in native cloud architecture, integrations, and the Microsoft Azure and/or Salesforce ecosystems as well as leading the relationship between business and IT stakeholders, ensuring that decisions are aligned with client needs and IDB Invest strategic goals.

The IT Lead Officer will oversee the IT Support and Maintenance team, ensuring the continuous availability, performance, and security of core systems that enable daily business operations. This includes managing incident resolution, service requests, preventive maintenance, and minor change implementations with minimal disruption to business activities. The position will be accountable for establishing and monitoring service-level agreements (SLAs), driving operational excellence, and fostering a proactive approach to identifying and addressing potential issues before they impact operations.

 

What you'll do

- Strategic Leadership:
- Ensure alignment of technology strategy with the bank's business goals and regulatory requirements. 
- Define and implement strategies for incident management, problem resolution, and service reliability by leveraging best practices while delivering tangible improvements in user satisfaction
- Design and implement IT support models to ensure applications' stability and efficiency, leveraging strategic third-party partnerships and enabling seamless transition of initiatives to operations.
- Team Management:
- Lead a diverse team of IT professionals, fostering a culture of accountability, collaboration, continuous improvement, and service reliability. 
- Implement agile practices to enhance efficiency and productivity from an end-to-end perspective and ensuring alignment with user needs
- Mentor and develop technical staff, ensuring the team has the necessary skills and knowledge to meet the bank's needs, fostering technical excellence, agile practices, and a customer-centric mindset.
- Operational Excellence:
- Ensure efficient and effective operation of Front, Middle, and Back-office systems. 
- Implement robust monitoring, alerting, and incident management processes to maintain system uptime and performance, enabling proactive actions that mitigate potential failures or impacts in the business continuity with strong SLAs and KPIs.
- Oversee the management of IT assets, including software, devices, and licenses. 
- Technical Oversight:
- Ensure rich API integration of various banking systems and platforms. 
- Ensure the security, scalability, continuous improvements, and reliability of all technical operations. 
- Stakeholder Engagement: 
- Collaborate with IT management and business units to understand and address their diverse needs, ensuring alignment with customer-centric decision-making. 
- Act as a liaison between the technology department and other areas (including external), ensuring clear and transparent communication, while managing expectations regarding technical capabilities and limitations. 
- Risk Management: 
- Ensure compliance with relevant regulations, operational and data protection standards, and best practices, fostering a "policy as a code" culture
- Maintain documentation and operational runbooks for critical systems and processes enabling automated solutions using cloud native services.
 

What you'll need

Education: Master's degree (or equivalent advanced degree) in Computer Sciences, Information Technology, or other fields relevant to the responsibilities of the role. 

Experience: 

- Minimum of 6+ years of experience in IT management and complex implementations. 
- Proven track record of managing Front, Middle, and Back-office operations in a banking or financial services environment. 
- Extensive experience with native cloud architecture (SaaS/PaaS business model solutions), particularly on Microsoft Azure and Salesforce ecosystems, as well as tailor-made applications. 
- Experience in systems integration and enterprise architecture. Knowledge in API Management & DevOps is a plus, along with experience implementing agile practices 
- Proven track record in designing, implementing, and managing IT support and governance frameworks, leveraging industry best practices such as ITIL and COBIT.
- Experience in establishing processes, policies, and performance metrics that ensure operational excellence, compliance, and continuous service improvement is preferred.
Skills: 

- In-depth knowledge of banking operations and regulatory requirements. 
- Excellent leadership and team management skills. 
- Strong technical expertise in cloud computing 
- Proficient in agile methodologies and practices. 
- Strong communication and stakeholder management skills. 
- Ability to drive innovation and manage change effectively. 
 

Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

 

Requirements

Citizenship: No requirements

Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

 

Type of contract and duration

International staff contract, 36 months initially, renewable upon mutual agreement.

 

What we offer

The IDB Group provides benefits that respond to the different needs and moments of an employee's life. These benefits include: 

-A competitive compensation package, including an annual base salary expressed on a net-of-tax basis. 

-Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave. 

-Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs. 

-Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future. 

-We offer assistance with relocation and visa applications for you and your family when it applies. 

-Hybrid and flexible work schedules. 

-Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees. 

-Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others. 

-Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, and others. 

 

Our culture

At the IDB Group, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. 

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org. 

Our Human Resources Team reviews carefully every application. 

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
"Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting."

Senior Digital Specialist, Service Design & Products – Digital Government - GG
Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please visit www.worldbank.org.

Digital Transformation Vice Presidency

The Digital Transformation Vertical Vice Presidency was established on July 1, 2024, and guides World Bank Group efforts to establish the foundations of a digital economy, build and enhance digital and data infrastructure, ensure cybersecurity and data privacy for institutions, businesses, and citizens, and advance digital government services. Digital technologies, including AI and data, present a unique opportunity to accelerate development. The Digital Transformation Vertical has the critical mission of delivering on this development promise. The Digital Vice Presidency and its global and regional teams supports client countries in building the foundational and cross-cutting elements of digital transformation through two engagement pillars, six business lines, and multiple cross-cutting areas: 

• Digital Core: Building digital infrastructure through broadband network, affordable devices; Enhancing data infrastructure including data centers, cloud solutions and data governance; Enabling AI and cutting-edge technology applications; and Protecting institutions, businesses, and citizens through cybersecurity, data protection & privacy, trust services as well as online safety.
• Digital Use: Supporting the Regions and the Verticals of People, Prosperity, Planet, and Infrastructure in the digitalization efforts of clients through Digital Government (digital public infrastructure, digital government services, and digital literacy and training), Digital Economy (national ICT planning, ICT industry and jobs, and smart infra and industry) and Digital Society (digital school, digital health, etc.). 

Both pillars are the channels through which this Vice Presidency supports World Bank achieving its objectives in cross-cutting areas like jobs and skills, climate and green, fragility, conflict and violence, and gender and inclusion. 

Digital Government Unit 

The World Bank's Digital Government helps countries build high-impact, user-centric services at scale. This includes leveraging expertise in digital public infrastructure (DPI) and service delivery to support digitalization across sectors and unlock benefits for people, businesses, and governments. The Digital Government unit is also home to the cross-department Identification for Development (ID4D) and Digitalizing Government-to-Person-Payments (G2Px) programs, and the new World Bank Group Global DPI Program. 

The Digital Government unit provides holistic support for digital services with a focus on (1) digital service building blocks, including DPI systems (digital identity, trust services, and data sharing) and integrated architecture for digital public services, (2) enablers, including leadership and policy, service design, and capacity building, and (3) adoption of digital services across sectors, including a focus on digital G2P payments, social protection, financial inclusion, health, agriculture, and women's economic empowerment. 

As part of the Digital Transformation Vertical Vice Presidency, the Digital Government Unit contributes to the World Bank's broader mission of enabling digital economies and societies through two pillars: Digital Foundations (e.g., data infrastructure, AI, cybersecurity) and DPI and Services (e.g., digital government, digital economy, digital society). The program is also aligned with cross-cutting priorities such as gender, climate, and FCV contexts.

Job Duties and Responsibilities

Governments across the world, increasingly invest in upgrading and or designing and implementing, end-to-end, user-centric and user- and data-driven, AI-powered, inclusive, secure and resilient digital services to enhance public sector efficiency, accessibility, and effectiveness. 

To this end, the Senior Digital Specialist – Service Design & Products will play a key role in advising and supporting countries design and implement whole-of-the government service delivery frameworks, roadmaps and interventions, in alignment with countries' specific needs and contexts, DPI and proven good practices and emerging innovative approaches in digital government and service transformation and delivery. The role will focus on advising and working closely with WB teams and client countries to scope, design and implement practical, effective and future fit digital service delivery initiatives by leveraging human-centered design principles, emerging and proven architectures, and technology-driven innovation. 

We are seeking for a Senior Digital - Service Design & Products Specialist to lead the design of digital strategies, solutions, and implementation roadmaps, and development of innovative, scalable, data- and user-centric digital services and products frameworks in the domain of digital government services. The leadership would involve the 'how to' advisory, in alignment with DPI and digital government international good practices, clients' needs and priorities focused on the delivery at scale across multiple regions and development/capability levels. 

The primary objective of Senior Digital Specialist – Service Design & Products is to advise on design and oversee the development of digital government strategies, policies, roadmaps/blueprints, scalable, digital services delivery framework and practical approaches, technology roadmaps and approaches to support our clients implement digital service delivery at scale. This role will support World Bank client countries through a "wholesale approach" in aligning their digital service delivery initiatives with DPI principles, ensure that countries' digital government infrastructure, platforms and services are fit-for-purpose, scalable, secure, resilient and future ready. The role requires innovative thinking to address specific challenges, leverage jurisdiction/country capabilities, and utilize digital technology options for scalable and iterative implementation of DPI and digital government services. 

Key Responsibilities: 

The work program of the Senior Digital Specialist -Service Design & Products will focus on:

Strategic Leadership and Innovation 
• Provide technical assistance to client countries receiving World Bank and support design and implement digital government and digital services blueprints and roadmaps to enable data- and user-driven and integrated service delivery.
• Advise and support with development of the DPI and digital public services strategies, policy and institutional design, design and transformation blueprint/s, technology & architecture guidance, frameworks, service standards, approaches and tools (and other templates and 'how to' advisory) to support with digital service design and implementation.
• Advise on using the AI in each and every step in designing the frameworks and how-to advisory, as well as when providing specific guidance. 
• Advise on emerging trends and practices, global proven practices, to be considered, explored and piloted with to support clients design future fit public service delivery (AI-powered digital services).
• Advise on designing, implementing and improving the data lifecycle, from data capture/collection, management and protection, improving and maintaining the data quality, data sharing, to the use of data for designing and implementing AI for DPI and digital government services. 
• Advise on the design and implementation strategies by fostering partnerships of governments, academia, and the private sector, focusing on capacity and innovation opportunities. 

Public Services Design & Transformation
• Ensure the design and implementation strategies are guided by objectives and desired outcomes for individuals and businesses, and digitalization of transformed, streamlined and simplified procedures.
• Advise and support clients digital teams design, orchestrate and build digital service transformation, digitalization and delivery pathways, in alignment with countries' needs, priorities and digital government institutional and implementation architectures.
• Advise and provide guidance to clients' digital teams on defining, designing and architecting digital services products, in alignment with countries' needs, priority problems to be solves, existing digital government infrastructure and services platforms, proven and emerging good practice on digital public service delivery.
• Advise on relevant policy and legislative improvements and procedures streamlining for DPI and digital public services, i.e., to make policies and legislation digital-ready (rules easy to automate, use of DPI, re-use of data, allowing innovations and continuous improvements).
• Advise and support clients' digital teams with the implementation of solution/service backlogs and service design sprints to help clients define and align on digital public services priorities, implementation roadmaps and architectures.
• Advise and support clients digital teams with applying data- and human-centered design principles to map user journeys, identify service gaps and co-create innovative solutions in collaboration with users, public and private sector partners. 
• Advise and support clients digital teams develop service prototypes to inform/guide the development of digital services.
• Advise and support clients digital teams design and develop services that span multiple government agencies/departments and create a unified citizen and business identity and context management.
• Support creation of consistent experiences across web, in-person, mobile and other delivery channels for a seamless omnichannel experience.
• Support development of service bundles based on life events (birth, death, moving, employment, business and investment entry, expansion, etc).
• Advise and support clients digital teams to design and implement AI-powered personalized services using predictive analytics and behavioral data, and voice-based service interfaces. 
• Advise clients digital teams on design and implementation options of proven architectures for service delivery, ensuring interoperability, scalability, and security. 
 
Public Services Products & Prototyping 
• Advise and embrace the Service Design Lab approach in partnership with the private sector to advice and support clients to ideate, design and "stress" test prototypes of digital services products.
• Advise and support countries design and implement Service Design & Products Labs to accelerate agile experimentation, learning, and scale of innovative public services through collaboration with digital government practitioners, technology experts, domain/sector experts, private sector and startup ecosystem, and academia.
• Advise clients' digital teams on fit-for-purpose architecture designs, technology stacks and platforms and tools for digitals service delivery, aiming at the reuse of data and digital service modules (forms management, messaging/notifications, workflow management, etc), yet answering specifics of domains and sectors.
• Advise clients on how to design digital services products that are scalable, interoperable and fully aligned with the whole-of-the government digital architectures and enabling platforms (DPI).
• Advise clients ideate, design, prototype and scale end-to-end service delivery, factoring proven and emerging technologies.

The Specialist will collaborate with the Vice Presidencies and the regions' cross-functional teams, and provide technical expertise to strengthen digital infrastructure, including digital literacy programs and access to essential services. Additionally, the specialist will work closely with key stakeholders to foster partnerships, support capacity-building initiatives, and ensure the sustainability and scalability of digital solutions, driving long-term impact and fostering inclusive growth. 

With respect to expected outputs, the senior specialist will deliver on key global analytical work, design technical assistance for the teams and governments, and as requested by the Vice Presidencies and regions, convene teams to discuss and design solutions that are tailored to specific environments. 

Operational Engagement

The specialist will lead efforts to ensure that digital government initiatives are effectively integrated into broader development programs with collaboration across the World Bank's Vice Presidencies, regional teams, and external stakeholders. As members of project teams led by the regions and or the Vice Presidencies, the specialist will work closely with government ministries, multilateral organizations, private sector partners, and civil society to design and implement inclusive digital government platforms for service delivery that cater to all citizens. By fostering strategic partnerships and facilitating dialogue among key stakeholders, the specialist will ensure that digital government solutions drive measurable improvements in service delivery, social inclusion, and citizen and business empowerment. The specialist will join implementation missions as requested by the regions and Vice Presidencies, produce knowledge to be shared with clients and teams to further digital society.

 

Selection Criteria

• Master's degree in service design, product development, computer science, data engineering, data architecture, information systems, or a related field. 
• 8+ years of relevant professional experience in a similar role. 
• Proven expertise in human-centered design, including user research and prototyping tools, with track record of designing and implementing large scale user-centric digital service and products. 
• Strong understanding of data exchange protocols, digital government architectures, interoperability, and open standards. Understanding of AI, cloud computing, cybersecurity, and emerging technologies. 
• Experience in designing and implementing digital transformations for DPI and digitally enabled public services across regions, including policy and legal, institutional and procedural, and the digital dimensions of the transformations.
• Experience with government data systems, interoperability standards, or public sector projects is highly desirable, notably with low- and middle-income countries (LMICs).
• Experience working in developing countries or with governments on digital government, DPI or digital public service delivery is highly desirable.
• Familiarity with data cycle for AI and in general AI technologies and their application in public services will be considered as an asset.
• Previous experience and work in the private sector and governments would be considered as an asset. 
• Knowledge of policy frameworks and experience in legislative reforms and streamlining procedures for the implementation of DPI and digital public services will be considered as an asset.
• Strong communication and stakeholder engagement skills, with the ability to effectively collaborate with both technical and non-technical audience across government and non-government partners. 
• Problem-solving mindset and ability to work in a fast-paced, dynamic environment.
• Excellent facilitation, communication, and stakeholder engagement skills. 
• Ability to work in cross-cultural, multidisciplinary teams and adapt to resource-constrained environments
 

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders. 
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

[World Bank Group Core Competencies](https://bit.ly/2kbIA7O)

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the [World Bank](https://www.worldbank.org/en/about/careers) and [IFC](https://www.ifc.org/wps/wcm/connect/Careers_Ext_Content/IFC_External_Corporate_Site/IFC+Careers/Working+at+the+IFC/), including our values and inspiring stories.

 

 

 

 

 

 

 

 

 

 ______________________________________________________________________

 

Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the "Apply" button on CinfoPoste, which will redirect you to the organization's application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting.

 

How cinfo Can Support You in the Application Process for This Position

- Application and Interview Preparation: Whether you're preparing your application documents or getting ready for an interview, you can book a [Job Application Support](https://www.cinfo.ch/en/individuals/get-support/career-support-in-international-cooperation/job-application-support-in-international-cooperation) session to receive tailored guidance.
- For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.
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IT Field Operations Intern


Join MSF OCG as an IT Field Operations Intern!

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

This internship is part of an academic training program, a professional training program, or a socio-professional integration program, and must comply with the [conditions](https://www.ge.ch/engager-personne-stage/stages-formation-insertion-reconnus) set by the Employment Market Supervisory Council (CSME). The duration of the internship, as defined by the tripartite agreement, is 6 to 12 months at 100%

Inclusivity and Diversity at MSF

Do your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Context & mission

Médecins Sans Frontières is an international, independent medical and humanitarian organization that provides care to populations in need, to people affected by natural or man-made disasters and to victims of armed conflicts, without discrimination and regardless of their race, religion, belief or political affiliation (MSF Charter).

The MSF movement is built around 5 operational centers supported by 23 sections and offices worldwide. MSF Operational Centre Geneva (MSF OCG) is one of these centers.

The operations are implemented by around 40 field teams, 20 mission coordination teams and organizational units based in Africa, Middle East, Asia and Central America.

The field operations are guided and supported by 4 Operational Desks, the Emergency Desk and other departments supporting operations, including the Medical Department and Information Systems.

The Information Systems Department includes in the IT Operation services a dedicated team who support our IS officers in our mission all over the world (mainly in Africa). This team is composed of 5 people under the coordinator management, and they work closely with the architecture and infrastructure team.

As an IT Field Operations Intern, you'll collaborate with Field IT Referents and IS Officers to enhance the monitoring, documentation, and remote management of vital infrastructure in MSF missions. This role provides immersive, hands-on experience tackling real-world IT challenges in a humanitarian setting.

Tasks and responsibilities

- Infrastructure Monitoring
- Deploy and configure Zabbix in our field environments
- Develop and customize Zabbix templates to monitor servers, network devices, and services
- Assist in rolling out the monitoring solution into production
- Technical Documentation
- Review and update existing field-mission documentation
- Apply new document templates for standard operating procedures
- Publish and maintain up-to-date guides on SharePoint for IS Officers
- Centralized Server Management
- Implement centralized IPMI (Lenovo) firmware update procedures
- Develop automation scripts or workflows for bulk firmware updates
- Test and validate remote management operations before fielddeployment
- Technical Support
- Provide 2nd-line support to IS Officers in our field missions
- Troubleshoot connectivity, hardware, and software issues remotely
- Coordinate with the IT Field Referents team to escalate and resolve critical incidents
Learning Objectives

By the end of your internship, you will have:

- Gained practical experience with enterprise monitoring tools (Zabbix)
- Enhanced your documentation and knowledge-management skills in a global SharePoint environment
- Understood best practices in remote server management using IPMI interfaces
- Developed strong problem-solving and communication skills in a fast-paced humanitarian context
Your profile

- Have a tripartite internship agreement
- Currently enrolled in a Bachelor's or Master's program in Computer Science, Information Systems, or a related field
- Basic knowledge of server administration
- Familiarity with monitoring frameworks (ideally Zabbix) or willingness to learn
- Understanding of IPMI or similar out-of-band management technologies
- Strong written French and English skills
- Good interpersonal and teamwork abilities, especially in multicultural settings
Terms of employment

- A tripartite internship agreement is mandatory
- 4 to 6 months, according to internship agreement
- Full time (40h/week)
- Based in Geneva, Switzerland
- Ideal start date : September 2025
- Gross monthly remuneration 2'000.- CHF
How to apply

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

- CV (maximum 2 pages)
- Cover letter (maximum 1 page)
- Documents must be submitted in either English or French.
The application deadline is August 31st, 2025.

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

[APPLY HERE](https://medecinssansfrontieressuisse.recruitee.com/o/it-field-operations-intern)

All applications will be treated confidentially.

Only shortlisted candidates will be contacted.

Please note that we do not wish to use the services of recruitment or placement agencies.

Verantwortliche:r ICT & Datenbank (50-70%)
In dieser Rolle bringen Sie Ihr technisches Know-how ein, denken in Prozessen und arbeiten gerne bereichsübergreifend – so gestalten Sie aktiv die digitale Weiterentwicklung unserer Organisation mit. In der Zusammenarbeit mit Ihren Kolleg:innen und externen ICT-Partnern stellen sie unsere Geschäfts-prozesse und ICT-Infrastruktur sicher.

Ihre Hauptaufgaben:

- Betrieb und Weiterentwicklung unserer ICT-Systeme, Applikationen und Infrastruktur
- Betreuung und Dokumentation unserer CRM-/ERP-Systeme (Sextant & Abacus)
- Pflege der Datenqualität und Durchführung von Reportings / Selektionen
- Leitung der Super-User Teams und Koordination mit externen ICT-Partnern
- 1st & 2nd Level Support (z. B. User Accounts, Lizenzverwaltung, Anfragen)
- Mitarbeit an Digitalisierungsprojekten
Was Sie erwartet:

- Vielseitiger Aufgabenbereich mit viel Gestaltungsspielraum in einer sinnstiftenden Organisation
- Flexible Arbeitszeiten, Homeoffice-Möglichkeit und Kostenbeteiligung an ÖV
- Enge und motivierende Zusammenarbeit in einem engagierten, weltweiten Team
- Eine offene Kultur mit kurzen Entscheidungswegen

- Erfahrung im ICT-/Applikationsbereich und Datenbank-Management
- Sicherer Umgang mit MS 365 Produkten und Datenschutz
- Erfahrung im Prozess- und Projektmanagement und Freude in der Umsetzung von KI-Lösungen
- Vernetztes und fachübergreifendes Denken sowie strukturierte, selbstständige Arbeitsweise
- Freude an Teamarbeit und Kommunikationsstärke im Umgang mit diversen Ansprechpartnern
- Kenntnisse in Sextant und Abacus von Vorteil
- Gute Deutsch- und Englischkenntnisse, Spanisch als Plus
