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Programme Officer (Digital Transformation and Innovation) (JPO, P2)
UNICEF is one of the largest development and humanitarian organisations of the United Nations System. UNICEF's mandate is to save children's lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence. UNICEF Mexico aims to address deep structural inequalities and the digital divide affecting marginalized children through its 2026–2031 Country Programme. The office is transitioning from small-scale pilots to sustainable, institutionalized digital solutions integrated with national public infrastructure. By implementing robust governance and data-driven approaches, UNICEF seeks to scale its impact and transform public service delivery for the most disadvantaged. As Programme Officer (Digital Transformation and Innovation) you support UNICEF Mexico by providing the following: - Design and scale high-impact digital solutions across all programme sections; - Implement digital safeguards, including data privacy and responsible AI governance; - Track innovation maturity and evidence using the 5D Framework and PME metrics; - Coordinate internal alignment and manage external partnerships for co-creation and scaling; - Develop strategic plans, reports, and proposals to mobilize resources; - Etc. Part of the [Swiss JPO Programme](https://www.cinfo.ch/jpo), this position is sponsored by the Swiss Agency for Development and Cooperation SDC of the FDFA. Please find the full job description here: For the Swiss JPO programme: - Swiss nationality - Not older than 32 years at the date of the first round of interviews - Fluency in English and a second UN language - Master's degree - Strong interest in a longer-term career with the United Nations For this position: - Master's degree in Digital Transformation, Information Systems / Technology, Business Administration (MBA), Public Policy / Administration, Innovation Management, Data Science, International Development, or another relevant technical or social sciences field related to digital and organizational innovation; - 3 years of professional experience in digital transformation, business analysis, technology for development (T4D), digital product/project management, data analytics or innovation programme management. UNICEF counts internships at 100% if paid; - experience in applying agile methodologies, human-centered design (HCD), digital lifecycle management or digital safeguards; - experience working within the UN system, international development organizations, or national tech/innovation ecosystems; - Practical understanding of Digital Public Goods (DPGs) and open standards for digital public infrastructure is an asset. Please find more details in the full job description. Important details regarding your application Make sure your profile on cinfoPoste is complete and up to date: - Mandatory: Motivation letter in English (not more than 3500 characters, to be inserted in the pop-up window when you click on "apply") - Mandatory: [UN Personal History Profile](https://www.cinfo.ch/sites/default/files/documents/un-personal-history-profile-jpo-programme.docx) duly completed and uploaded under the section "documents". Note that we will base our evaluation and calculation of your relevant experience on the UN Personal History Profile, not the CV. - Mandatory: Work certificates, diplomas and university credentials (as PDF) uploaded under the section "documents". - Optional: updated CV in English Find useful tips and resources related to UN applications on the [cinfo website](https://www.cinfo.ch/en/individuals/get-informed/international-cooperation-insights/young-professionals-graduates-and-students) and read this [article](https://www.cinfo.ch/en/on-the-importance-of-keywords-in-un-applications-and-more-tips-on-how-to-get-hired-by-the-un). Application deadline: 06 October 2026 First round of interviews: 14. / 15. October 2026 online Start date: Please be aware that the recruitment process may take 3 to 6 months. You are expected to start your assignment within 3 months following notification of selection. Any questions? Contact Michal Habegger, cinfo's Recruitment Specialist, recruitment@cinfo.ch
Representative, D-2, Kabul, Afghanistan
The Representative serves as the accredited representative of UNICEF in the country and reports to the Regional Director for general direction and oversight. The Representative is responsible for establishing dialogue with the Government to develop the framework of cooperation in the country and for working closely and collaboratively with the Government and national institutions, stakeholders and partners, to develop the Government-UNICEF Country Programme of Cooperation in active support of efforts to advance children's rights as established under the Convention on the Rights of the Child, other international treaties/frameworks, the SDGs, and UN intergovernmental bodies.
Upstream and Advisory Manager, FIG
World Bank Group has a vacancy for the position of Upstream and Advisory Manager, FIG Location: Washington, DC.
Principal, Solution Architect - Systems (London, GB)
Requisition ID 36973 Office Country United Kingdom Office City London Division Information Technology Contract Type Fixed Term Contract Length 2 years Posting End Date 12/10/2026 Purpose of Job The Principal, Solution Architect is responsible for designing end to end solutions that solve the business's problem and supports the Technical Architect with its implementation. The Principal plays a critical role in proactively leading activities that guide the development of a portfolio of solutions ? including projects, products, systems (applications, technologies, processes and information), shared infrastructure and application services. The Principal ensures technology solutions align with business objectives, value streams, architectural standards and help to shape future-state architectures that drive strategic business outcomes. Guided by the Bank's core values - putting users first, delivering elegant and reliable technology, being innovative, inquisitive and business-aware ? the Principal plays a key role in ensuring that architecture is not only technically robust, but integral to the Bank's long-term success. Accountabilities & Responsibilities Interpret and translate complex business and technical requirements into coherent architectural blueprints that achieve strategic business outcomes. Document solution architecture design and analysis work, ensuring alignment with both current needs and long-term objectives. Work closely with product owners and product managers to maintain a robust architectural runway that supports future product evolution. Collaborate with Technical Architects to transform high-level solutions into actionable, implementable designs and support delivery teams in understanding architectural intent throughout the product lifecycle. Lead the evaluation and ongoing development of future-state technology architecture by monitoring the current solution portfolio, identifying technical debt, legacy risks, and misalignment with business requirements. Analyse global and enterprise-wide trends?technological, economic, social, environmental, regulatory?and apply strategic insight to guide innovation, drive technology refreshes, and support the sustainable evolution of services and systems. Evaluate solution options, vendors, and platforms using tools such as cost/benefit analysis, proof of concepts, and RFP support, ensuring total cost of ownership (TCO) and fit-for-purpose design. Define, lead, and govern the implementation of solution architectures across business applications and technology domains. Develop long-term roadmaps and provide architecture guidance at both the enterprise and delivery levels to ensure solutions align with business capabilities, value streams, and strategic direction. Deliver enterprise-level designs and architectural artefacts (e.g. solution documents, reference models, scorecards), and provide expert consulting to teams throughout the development lifecycle. Partner with the PMO and project leads to track architectural alignment, facilitate architectural governance, and support a community of practice that promotes consistency, innovation, and adherence to architectural standards. As the Solution Architect responsible for Systems, you will lead designing and implementing application architectures and integration solutions that ensure seamless communication and data flow between systems. You will be responsible for architecting application landscapes that are scalable, resilient and aligned with business objectives, ensuring that integrated systems work efficiently across the enterprise. Day-to-day responsibilities will include: - Acts as the trusted advisor, defining, governing, and evolving architectures across Information Management, Knowledge Management, OGC, OCCO, Risk, Communications, and Editorial and Creative functions. - Develops and maintains end-to-end solution designs spanning SaaS, Low/No Code, CMS, Information and Knowledge management, and custom development platforms using Azure services, ensuring alignment with enterprise architecture standards, and security and regulatory requirements. - Translates complex business needs into technology solutions that balance cost, risk, scalability and usability, while building strong partnerships with product owners, delivery teams, and business sponsors. - Provides expert guidance on Adobe Experience Manager for digital experience and CMS platforms. Defines and governs Low/No Code solutions on Microsoft Power Platform, ensuring best practice adoption and data governance. - Leads the evaluation of SaaS products and integrations for suitability, security and alignment with architectural principles. Knowledge, Skills, Experience & Qualifications - Strong ability to communicate complex technical concepts clearly, both in written and verbal formats, particularly when engaging with stakeholders - Experience in capturing technical requirements and documenting them in written and pictorial (PowerPoint, Visio etc) - Experience in engaging with business and IT stakeholders to gather requirements and ensure alignment between architecture and business goals. - Experience working within Agile, DevOps, and product-aligned teams, contributing to sprint-based and continuous delivery - Demonstrable experience working within TOGAF with deep understanding of its application - Expertise in solution integration, process orchestration, and data flow design across enterprise systems. - Demonstrable experience supporting enterprise change initiatives. - Expert knowledge in knowledge management solutions. - Practical expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI) and governance models. - Deep understanding of SaaS platforms, identity and access management (e.g. Microsoft Entra) and integration approaches. - Strong grasp of enterprise integration patterns, APIs, middleware and event-driven architectures. - Experience in leading solution architecture using Azure services - Deep understanding of Java application design and development practices, enabling effective collaboration with engineering teams. - Strong knowledge of data, security, compliance and risk with shared service functions. - Proven capability in designing solutions across multiple technology domains in complex organisations. - Demonstrated track record of delivering architecture in at least one of the relevant business areas: Legal, Compliance, Risk, or Communications/Marketing. - Experienced in leading architecture on cross-functional projects, managing diverse stakeholders and influencing senior decision-makers. - Extensive background in working with SaaS, Low/No Code and custom development solutions within enterprise environments. - Ability to create and maintain architectural artefacts consumable by technical and non-technical audiences. - Professional certifications desirable: TOGAF, Microsoft Certified (Power Platform, Azure Solutions Architect), Adobe AEM certifications. - Demonstrated commitment to continuous professional development in solution architecture and technology innovation, as reflected in certifications and training. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values ? Inclusiveness, Innovation, Trust, and Responsibility ? are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: - Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. - A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. - A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. - An environment that places sustainability, equality and digital transformation at the heart of what we do. - A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Quality Assurance Officer (Global Assurance Hub)
OBJECTIVES OF THE PROGRAMME The Department of Finance's objectives are to support Country Offices, Regional Offices and Headquarters in all financial matters to ensure precise and timely services to colleagues throughout the Organization, including hosted entities. Financial services include Treasury, investments, Staff Health Insurance, pension and other insurances. To set financial policy, issue annual financial statements and manage WHO external audit; to maintain transparency, accountabi...
Contracts Specialist (P-3), FT, # 00125937, Kabul ? Afghanistan, APR (only open to Non-Afghan nation
Unicef Afghanistan Country Office is looking for an experienced Contract Specialist responsible for planning, developing, and executing effective and efficient procurement of institutional services for the Country Office and ensuring that the contracting function produces affordable and quality outputs with a significant impact on program delivery of much-needed services.
Principal, EU Partnerships (London, GB)
Requisition ID 37078 Office Country United Kingdom Office City London Division Policy and Partnerships Contract Type Short Term Contract Length 23 months Posting End Date 04/10/2026 Purpose of Job The EBRD's business model relies significantly on donor funds and expertise. In 2025 alone, the Bank mobilised over €2 billion in new donor funds. Donor contributions remain vital to the Bank's ability to fulfil its transition mandate by enabling technical cooperation, grant-based financing and concessional instruments across its operations. Donor funds, coordinated through Donor Partnerships (DP) and other internal units, act as a catalyst by aligning donor priorities with the Bank's strategic objectives. These partnerships are integral to the EBRD's capacity to deliver transition impact and support policy reform. The Principal II will take a leadership role in managing a portfolio of European Union (EU) funds and partnerships and in providing strategic advice to help position the EBRD as a lead agency for product quality and delivery. The role will secure funding for strategic projects and maximise the impact of the Bank's policy orientations in the strategic areas covered by those funds and facilities. The Principal II leads strategic relationships with key EU contacts, driving resource mobilisation, aligning EU priorities with EBRD operations, and ensuring the effective delivery and impact of donor-funded activities across the Bank. The role also contributes to policies, procedures and visibility standards for donor-funded operations, while mentoring and guiding junior colleagues. The post involves close cooperation with multiple teams across the Bank, including Banking, support units and other fund managers within Donor Partnerships, to identify and secure support for the portfolio of funds. Accountabilities & Responsibilities ? Strategic donor relationship management ? Lead and manage high-level strategic partnerships with key EU contacts in headquarters and EU Delegations, ensuring alignment with the Bank's strategic priorities and donor interests. Serve as the primary liaison with EU representatives, foster trust-based and results-oriented relationships, proactively identify opportunities for collaboration, and address issues transparently and responsively. ? Fundraising and resource mobilisation ? Lead fundraising efforts with EU blending facilities, including developing and reviewing project proposals, overseeing approval processes, and securing new grant funding, top-ups and contract addenda. Lead negotiations of funding agreements and memoranda of understanding with the EU, ensuring compliance with internal policies and EU requirements. Support thematic and regional initiatives across the Bank by mobilising resources and contributing to effective pipeline planning with key user teams. ? Cross-Bank coordination and representation ? Act as the key internal focal point for EU blending, providing strategic guidance to sector, country and policy teams engaging with donor-funded activities. Represent the Bank in external EU meetings, including technical assessment and board meetings, pipeline and portfolio updates, Team Europe and Global Gateway events, as required. Contribute to internal policy and strategy development from an EU perspective, particularly in shaping thematic and regional priorities. ? Stakeholder engagement ? Manage effective relationships with external EU Directorate-Generals and other relevant stakeholders, as well as with internal supporting departments including OGC, the EBRD Brussels office, Funds Accounting and Banking. ? Strategic intelligence and positioning ? Stay informed of EU policy trends, development agendas, geopolitical priorities and constraints, advising senior management and informing EBRD positioning. Provide timely intelligence and analysis to shape EBRD outreach and its value proposition to the EU. Manage ad hoc qualitative and quantitative inputs into internal reports, policy papers, presentations and external publications, including the Annual Donor Report and other donor visibility material. ? Strategic portfolio oversight ? Coordinate with sector and country teams to ensure funds are aligned with operational priorities and adequately monitored and reported. Monitor fund performance, provide strategic guidance, contribute to reporting, impact narratives and portfolio reviews, and lead portfolio reviews with EU counterparts. ? Team leadership and capacity building ? Provide leadership and mentoring to junior colleagues working on EU accounts, ensuring quality control and knowledge transfer. Promote a collaborative and results-driven team culture aligned with departmental goals. Support staff development by sharing best practice in donor engagement and partnership management. ? Risk management and compliance ? Ensure adherence to internal procedures and EU requirements related to funding agreements, use of funds, visibility, financial integrity and emerging issues arising from changing EU policies. Identify and manage risks related to EU relationships or funding delivery, escalating issues appropriately and proposing mitigation measures. ? Reporting and visibility ? Oversee the production of high-quality reports on EU funds and engage with Communications to strengthen visibility of donor contributions and fund impact. Knowledge ? Excellent understanding of EU institutions and facilities, the EU development agenda and emerging policies, trends and practices. ? Excellent understanding of blended finance structures and the use of grants, guarantees and concessional funding instruments to support project finance objectives. ? Good understanding of the global development architecture, donor policy priorities and best practice in the use of donor funds. ? Good understanding of results-based approaches to managing donor-funded programmes and best development practice in aid effectiveness. ? Good understanding of EBRD's business model, investment instruments, and tools for policy reform and advisory support. Knowledge of, or experience in, EBRD Countries of Operation would be an advantage. Skills ? Excellent networking and partnership skills, with proven experience of building networks and relationships and engaging effectively in international fora. ? Excellent interpersonal skills, including the ability to influence others using evidence, data and analysis, and to collaborate effectively with multiple teams in a multicultural environment. ? Excellent communication, pitching and negotiation skills. ? Strong operational understanding and ability to turn ideas into bankable projects. ? Good managerial and interpersonal skills, with the ability to motivate staff and lead colleagues. ? Good organisational and problem-solving skills and ability to work on own initiative, as well as in teams. ? Good numerical and analytical skills. ? Fluency in English, both written and verbal. ? Computer literate: Microsoft Office suite. Experience ? Extensive experience of managing donor funds and relationships, or similar work in a multilateral or international development context, preferably involving the EU. ? Substantive experience of building donor relations and networks and communicating effectively with donors. ? Substantive experience in fund mobilisation, including creating fundraising strategies and identifying and designing compelling funding proposals. ? Substantive experience of managing large donor portfolios. Qualifications ? Master's degree in international development, international relations, economics, finance, social science or a related discipline. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values ? Inclusiveness, Innovation, Trust, and Responsibility ? are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: - Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. - A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. - A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. - An environment that places sustainability, equality and digital transformation at the heart of what we do. - A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Managing Director, Equity (London, GB)
Requisition ID 37089 Office Country United Kingdom Office City London Division Banking Sectors Contract Type Fixed Term Contract Length 4 years with potential to renew for a further 4 years Posting End Date 25/10/2026 Purpose of Job The Managing Director, Equity will be responsible for the equity investment activity of the Bank, both in direct equity investment and in participation in funds (such as private equity, infrastructure, venture capital, mezzanine and debt funds); as well as overseeing the monitoring of the portfolio of the same. The Managing Director, Equity will have responsibility for ensuring a unified equity culture within the Banking Group through origination, processing, value creation, portfolio management and exits within the Banking Group. The Managing Director will also be responsible for periodically reviewing the Bank's equity approach and updating this as markets and economic conditions change. The Managing Director will combine investment experience, a strong commitment to the Bank's mandate and institutional goals, and well-developed leadership/management skills. The successful candidate will also have a track record of effective cross-functional collaboration and good risk management skills. Based at London Headquarters, the role will report to First Vice President, Client Services Group (CSG). The Private Equity Teams, Equity Funds Team, Venture Capital Investment Programme (VCIP) and Equity Portfolio Management Unit (EPMU) all report directly to the MD Equity. In aligning the equity function with institutional and financial objectives, the incumbent will liaise actively with the VP Risk, and the VP Finance/CFO as well as consulting with a range of stakeholders across departments. The MD Equity is a member of the Bank's Equity Committee. The appointment to this position is envisaged to be for an initial duration of 4 years, in line with the Bank's practice for appointments to the Senior Leadership Group (SLG). Facts/Scale - The Bank's annual equity investments are between EUR 0.5-1.0 billion. - The Equity Funds current portfolio is almost 175 funds, with an average annual new commitments in 15-20 Funds. - The group is comprised of c.95 staff, majority located in HQ and across a few of the Bank's Countries of Operations. - Equity Operating Assets of over EUR 8 billion between Direct Equity and Equity Funds. - Accountable for the management of the Equity Group's staff and non-staff costs budget. Accountabilities & Responsibilities - Accountable for the Equity Group's provision of best in-class equity investment operating standards and risk management, whilst delivering on the Bank's impact mandate. - Provide strategic guidance for enhancing the origination and processing of the Bank's equity investments. Responsible for the periodic review of the Bank's equity approach ensuring it is responsive to a rapidly changing environment, maintaining and increasing the relevance of EBRD' equity offering - Oversee the Equity Value Creation process, including adequate investor relationship management. - Design and manage an effective strategy for executing equity exits. - Accountable for the nominee directors' appointment and management process. - Accountable for the management of the Bank's equity investment portfolio, including on matters related to the activities and cooperation with the Internal Audit and the Evaluation Department. - Working closely with the VP Risk, VP Finance and CSG MDs, take an operational view of the desirability and feasibility of active post-investment management of the equity portfolio in light of capital employed, mandate of EBRD to mobilize commercial finance, and broader risk/return issues. - Participate, as a member, in the decision-making process of the Equity Committee. - Attend the Operations Committee, as and when required, to provide the Committee with strategic equity assessment and guidance. - Ensure effective engagement of the Equity Group in the fair value process, and other activities under the remit of the Equity Portfolio Management Unit. - Responsible for the continued development of appropriate initiatives to oversee and enhance the equity function within the Bank to increase its effectiveness, working with Banking management and non-Banking departments. - Ensure that systems are in place to provide timely flow of information to the FVP, VP Risk, VP Finance and other related departments on the equity pipeline, portfolio and key investor relations. - Represent the Bank in high profile external fora. - As a member of EBRD's senior management team, the MD will promote, contribute to and implement the Transformation Agenda to improve further the Bank's effectiveness and efficiency. - Accountable for the allocation and management of the Equity Group budget. - Accountable for the effective and cohesive overall integration and management of the staff in the Equity Group, including recruitment, compensation, performance management, coaching and professional development. - Champions and role models the Bank's Behavioural Competencies and Workplace Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times. Knowledge, Skills, Experience & Qualifications - Equity investment experience, in a private equity firm, institutional investor, or financial institution, with exposure to the Bank's countries of operation being highly desirable. - Understanding and experience of the broader strategic and development priorities of EBRD, including the Bank's role as an impact investor and a catalyst for mobilization of private sector capital into its countries of operation and the ability to align the Equity business with this agenda - Experience of listed equities, IPOs and SPOs, Privatisations, Funds - Relevant academic background at post-graduate level or equivalent combination of academic and professional qualifications. - Demonstrated risk management skills - Well-developed track record of cross-functional collaboration - Experience in developing and implementing strategic plans and initiatives. - Relevant experience in leading and developing teams, with a proven record of accomplishment in performance management. Please note that we are working with an external search firm in the recruitment for this position. By applying for this position you are consenting to your details being shared with this third party. If you have any queries in relation to this role, please submit enquiries to and mention "EBRD MD Equity" in the email subject line. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values ? Inclusiveness, Innovation, Trust, and Responsibility ? are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: - Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. - A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. - A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. - An environment that places sustainability, equality and digital transformation at the heart of what we do. - A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Director, Workplace Strategy and Operations (London, GB)
Requisition ID 37104 Office Country United Kingdom Office City London Division Corporate Services Contract Type Short Term Contract Length 12 months Posting End Date 09/10/2026 Purpose of Job The Head of Workplace Operations reports to the MD Corporate Services and is a member of the function's senior management team and has a pivotal role in shaping the Banks strategy and policies relating to the efficiency of the Banks current and future premises. The role is accountable for the management and ongoing operations of EBRD London Headquarters, ensuring that the colleague and customer experience is market leading and safe. The role will drive simplification in the operations space ensuring that the delivery of the ?end to end' experience is seamless and adds value. The incumbent will act as a single point of contact for all issues and escalations to maintain performance standards and ensure any under performance is addressed. In addition, the position develops and recommends the Bank's strategic approach to its workplace and translates this strategy into related policies and plans. The role holder will drive and deliver integrated solutions with the support of technology and external partner teams and support the development of the EBRD Future of Work strategy. The role will work closely with the Head of Resident Offices to provide consultancy on related workplace and operational services e.g cleaning, catering, engineering, small projects etc. Background The role has the overall responsibility for developing and recommending for approval Workplace, Change Management and Facilities Management Strategies, which influence the way in which the Bank operates and directly impacts effectiveness and efficiency and shapes the Real Estate portfolio of the Bank. The incumbent is responsible for implementing a robust supplier strategy ensuring the Bank is receiving a best value service, measure the supplier performance by tracking key metrics to ensure that suppliers consistently deliver a high-quality colleague and customer experience. This role will also identify, assess and manage risks that could arise from working with third party suppliers to help protect against disruptions, prevent service issues and associated financial loss. The incumbent devises and leads workplace and facilities change efforts to ensure required flexibility in efficient and effective response to the Bank's evolving objectives and business needs. Within this functional area, and inter-departmentally, the role leads efforts to develop models and innovative approaches aiming at improvement of the Bank's overall effectiveness and efficiency in use of its resources and capabilities. The Head of Workplace Operations will ensure operational excellence of all facility services, including but not exclusive to Facilities Management; Cleaning, Catering, Mail Room & Printing, Engineering and Project Management. The role holder will work closely with other functions e.g. Health & Safety, Security, Building Services, IT and SMART Workplace in the delivery of projects and will act as a trusted advisor to the Bank on workplace best practice. The role holder has direct responsibility to deliver against the CS cost targets, portfolio metrics, sustainability and overall agreed service level targets related to EBRD London Headquarters and will support the Bank in delivering its ESG targets. Facts / Scale The role requires engagement and interface with Bank staff and key stakeholders including Board members, responsible for the management of third-party suppliers and maintain a relationship with Canary Wharf Management who are the landlords of EBRD London HQ. The role holder will assess the building operational risks and controls ensuring actions are closed on time and in line with policy. Stakeholder management is a key aspect of this role, interacting with the business whilst delivering / implementing services. The incumbent is responsible for leading and motivating a diverse team across the Bank to ensure workplace and operations best practice is effectively delivered into the business. This role will delegate for the MD Head of Corporate Services. - Manages a team size of 11 employees - Manage the Bank's HQ workplace and accommodation requirements e.g. c. 2600 heads in a real estate of c. 367,000 sqft - Manage a budget of approx. £28M - Manage and responsible for HQ Project consultants, supply chain/sub-contractors - Leading and managing facilities related Projects, Workplace Strategy, Space Management, Engineering, Building Services, Facilities (cleaning, catering, printing, reception, dining room). - Responsibility for programme and capital works required in executing the Real Estate Strategy for HQ Project to support the MD Corporate Services. - Leading a team size of 11 employees staff within workplace operations and contractors operating in London HQ in support of over 2000 Bank's staff. - Management of large and medium size contracts in support of the Bank's operations - Management of the divisional procurement portfolio within the Bank with up to 15 diverse contracts signed on average annually. Accountabilities & Responsibilities - Oversee and strategically manage the delivery of the contract and commercial commitments with outsourced third parties and all other direct supplier relationships, obtaining value from the integrated service approach. - Lead and manage relationships with the third-party suppliers, providing clarity on roles and responsibilities. This includes Canary Wharf Management Group who are the Landlords for EBRD London HQ. - Leverage third-party supplier relationships to drive cost effective operations, utilising Management Information to identify efficiencies and maintain performance standards. Ensure any underperformance is addressed and there is no negative impact to the colleague experience. - Hold overall accountabilities for all issues and escalations related to EBRD London Headquarters. - Leads change management engagement with the Board of Directors. - Actively manage spend within approved budget in line with Banks/CS approval processes. - Provide robust financial information in support of planning and budgeting. - Drive strategic use of tools, data and technology to develop solutions and consistent high-level reporting and actionable MI. - Continually assess the building operational risks and controls, legal and regulatory requirements, operational procedures and practices. - Promote and develop innovative approaches leading to constant review and improvement of services of the function to the Bank. - Accountable for management of annual capital and operational budgets to ensure efficient use and alignment of resources and capabilities. - Oversee the internal customer experience and implement strategies to effectively measure and enhance success. - Ensure that facilities and supplier activities comply with health & safety, fire standards, insurance requirements and relevant local/national mandatory standards. - Collaborate with third parties to improve service, risk and cost. - Proactively manage internal stakeholders offering solutions to meet their needs and ensure all targets and plans are adequately approved and interlock achieved. - Drive the strategic development and management of key departmental systems and databases, including but not limited to, the Real Estate system, ASD Helpdesk, Permit to Work (Health and Safety System), CAFM and Space/Resource booking systems, to ensure they align with organisational goals and deliver optimal performance. - Accountable for the engagement and effective overall management of staff of the Division are engaged through effective overall performance management. - Champion and role model the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times. Knowledge, Skills, Experience & Qualifications Experience should include, but should not be limited to: - Excellent experience in Building / Facility Management and Hospitality. - Ability to create customer focused solutions that deliver a seamless colleague experience. - Strong interpersonal and communication skills with the ability to communicate at all levels with maturity and diplomacy. - Demonstrated ability to network and manage stakeholders, work collaboratively and manage outsourced partners and third parties. - Knowledge in workplace strategy, change management and design. - Leadership in driving change and delivering collective outcomes. - Experience in problem solving, planning and delivery. - Excellent organisational and project management skills. - Extensive experience in leading and substantially supporting and contributing to change efforts on an institutional level - Experience in financial management, including devising budgets and related contractual activities - Ability to successfully analyse and resolve complex strategic and technical problems and priorities to optimise efficiencies - Proven ability to negotiate and manage complex agreements with both, external and internal parties - Significant experience and skills in customer service, with an outcome orientated approach What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values ? Inclusiveness, Innovation, Trust, and Responsibility ? are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: - Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. - A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. - A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. - An environment that places sustainability, equality and digital transformation at the heart of what we do. - A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Coordinator (Education Programme ? Acceleration Facility) (P-3), Temporary Appointment, 364 days #00
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Pagination
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